Lucidchart Overview

Lucid transforms visual collaboration with its work acceleration platform. This tool is designed for teams to collaborate effectively, aligning efforts to drive business transformation. Lucid stands out with its powerful AI capabilities and over 100 integrations, enhancing innovation and productivity. It's purpose-built for every stage of work, making it a standard for enterprises. A unique feature is its ability to visually empower teams to see and build the future of their business. Lucid's platform not only accelerates major business initiatives but also delivers real business results, making it an essential tool for modern enterprises.

Use Cases

Customers recommend Collaboration, Workflow Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Lucidchart.

Other use cases:

  • Content Management
  • Communication Management
  • Training & Onboarding
  • Engaging And Following Up
  • Helpdesk Management
  • Products & Pricelist Management
  • Social Media Management
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Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Lucidchart.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Enhance Customer Relationships
  • Improve Efficiency
  • Manage Risk
  • Improve Consistency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Shorten Ramp Up Time
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Lucidchart Use-Cases and Business Priorities: Customer Satisfaction Data

Lucidchart's features include Templates, Dashboard, Personalization, etc. and Lucidchart support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Lucidchart analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We are convinced that a tool that is easy to use, will result in the creation of more and better diagrams, which are incorporated within our Request For Proposals, Technical documentation, User manuals,......" Peer review by Internal Consultant

Lucidchart, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Lucidchart is an intelligent diagramming application for visual collaboration and real-time creation of flowcharts, mockups, and UML diagrams. Sign up for free now.

Popular Business Setting

for Lucidchart

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lucidchart is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Lucidchart Use Cases

How does Lucidchart facilitate Collaboration?

Why is Lucidchart the best choice for Workflow Management?

How does Lucidchart address your Sales Document Management Challenges?

How does Lucidchart facilitate Content Management?

How can Lucidchart optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Lucidchart solved their Authoring and Publishing needs. Cuspera uses 6039 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Case Studies

Financial Services

CASE STUDY Western Union

Lucidchart helped Western Union's go-to-market manager, Alberto, quickly switch from Visio to a new diagramming tool. He recreated process diagrams faster than before and found the interface easy to ...use. Lucidchart's collaboration features let global teams work together in real time, saving time and reducing email back-and-forth. Alberto used Lucidchart to align teams for product launches and easily gained management approval by exporting diagrams. The tool improved efficiency and communication for Western Union's global operations.

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Information Technology and Services

CASE STUDY GoTo

Lucidchart helped GoTo, a SaaS company, improve network documentation across all North American offices. The team used Lucidchart to create and update network diagrams from any device, making collabo...ration easy. Integration with Confluence allowed for quick embedding and updating of diagrams. Lucidchart's lower cost let GoTo expand access to more employees, increasing understanding company-wide. Real-time collaboration kept diagrams accurate and up to date.

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Construction

CASE STUDY Built Technologies

Lucidchart helps Built Technologies manage complex sales with over 20 stakeholders. The sales team uses Lucidchart for account mapping to see relationships and track key players. Integration with Sal...esforce lets reps import contacts and keep account maps updated. This process creates a single source of truth and improves team alignment. Sales engineers use Lucidchart to build custom workflows for clients in real time. The result is better deal understanding, more efficient sales, and increased visibility.

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Construction

CASE STUDY PlanSwift

Lucidchart helps the PlanSwift marketing team work visually. They use Lucidchart to plan campaigns, map the customer journey, and present ideas to management. The team collaborates in real time on di...agrams for project planning and sprint schedules. Lucidchart makes it easy to optimize the customer lifecycle and improve cross-team communication. The tool supports faster buy-in from executives and helps new hires get up to speed quickly.

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Transportation/Trucking/Railroad

CASE STUDY Uber

Lucidchart helps Uber's fintech product manager, Rahul, turn complex product ideas into clear diagrams. He uses Lucidchart to brainstorm, create mind maps, and build process flow diagrams for new too...ls. The platform lets his team collaborate in real time and store diagrams for easy access. Lucidchart makes it easier for Rahul to explain ideas to stakeholders and get buy-in from management. This visual approach supports Uber's global financial planning and reporting needs.

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Events Services

CASE STUDY Startup Grind

Lucidchart helped Startup Grind organize and optimize its marketing channels. John Frye used Lucidchart to map out campaigns and visualize revenue sources. This made it easy to see which channels wor...ked and which needed changes. Sharing diagrams helped the team understand and approve new ad spend. Focusing on working channels improved ROI for Startup Grind's marketing.

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Frequently Asked Questions(FAQ)

for Lucidchart

What is Lucidchart used for?

Lucidchart is a Authoring and Publishing Software mainly used by its customers to Acquire Customers and Improve Internal Communications by Collaboration, Workflow Management and Sales Document Management .

What are the top features of Lucidchart?

Templates, Dashboard and Personalization are some of the top features of Lucidchart.

Who uses Lucidchart?

Lucidchart is used by Information Technology And Services, Computer Software and Education among other industries.

What are Lucidchart alternatives?

Where is Lucidchart located?

Lucidchart is headquartered at 10355 S Jordan Gateway Suite 150 South Jordan, UT 84095.
lightning

Peers used Lucidchart for collaboration and workflow management

Lucidchart Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.19/5 ★

Read Reviews (2423)
Analytics

4.19/5 ★

Read Reviews (131)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.19/5 ★

Read Reviews (2423)
Analytics

4.19/5 ★

Read Reviews (131)

Software Failure Risk Guidance

?

for Lucidchart

Overall Risk Meter

Low Medium High

Top Failure Risks for Lucidchart

Lucid Software Inc News

Customer

Lucid Posts Positive Q3 Sales But Is Still Below Targets

Lucid Motors reported producing 3,891 completed vehicles in Q3 2025, with over 1,000 partially built for overseas assembly. The company delivered 10,496 vehicles, surpassing 2024's total but remains below its 2025 target of 18,000-20,000 vehicles. Lucid is expanding its lineup with the Gravity SUV and developing a new platform for affordable models. The company partners with Uber for a robotaxi service and collaborates with Aston Martin on electric goals.

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Product

Tested ! The Lucid Air Sapphire Just Set a New 0 60 - MPH Record !

The Lucid Air Sapphire, equipped with a new Track Tire package, set a record with a 060 mph time of 1.881 seconds, making it the fastest on MotorTrend's leaderboard. The package includes Pirelli P Zero Trofeo RS Elect LM1 tires, enhancing grip and performance. The Sapphire also improved its quarter-mile time to 9.03 seconds, showcasing its blend of luxury and supercar capabilities.

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Partnership

Lucid delivers first Gravity robotaxi to Nuro for Uber fleet

Lucid has delivered its first Gravity robotaxi to Nuro, marking the start of a partnership with Uber to deploy 20,000 autonomous electric SUVs by 2032. Uber is investing $300 million into Lucid, with plans to integrate the robotaxis into its app by 2026. The Gravity vehicles will feature Level 4 autonomous systems, enhancing Uber's ride-hailing service.

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Product

Lucid (LCID) Air drivers can now use these Hands-Free driving features

Lucid has rolled out a major software update for its Lucid Air vehicles, introducing Hands-Free Drive Assist and Hands-Free Change Assist features. These enhancements, part of the DreamDrive Pro system, are available via an over-the-air update and provide intuitive hands-free driving capabilities on compatible highways. The system includes advanced safety features and a comprehensive sensor suite, with more updates planned for the future.

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Lucid Software Inc Profile

Company Name

Lucid Software Inc

Company Website

https://lucid.co/

HQ Location

10355 S Jordan Gateway Suite 150 South Jordan, UT 84095

Employees

NA

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