Zapier Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

Use Cases

Customers recommend Workflow Management, Communication Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zapier.

Other use cases:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Sales Document Management
  • Contact List Management
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zapier.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Navigation
See all business priorities See less business priorities

Zapier Use-Cases and Business Priorities: Customer Satisfaction Data

Zapier works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Zapier's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Zapier support capabilities include Email Support, Phone Support, Chat Support, etc. also Zapier analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We find that sometimes we automatically want to record or send an email when someone fills out a Google Form...." Peer review by Joshua Dance, Growth Hacker, Grow.com

Zapier, AgencyAnalytics, omnisend, VBOUT, Klaviyo, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapier

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Zapier Customer wins, Customer success stories, Case studies

What benefits does Zapier offer for Workflow Management?

How can Zapier optimize your Communication Management Workflow?

How efficiently Does Zapier manage your Generation Of New Leads?

How can Zapier optimize your Social Media Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Zapier builds an AI-first remote culture with Claude for Enterprise - Anthropic

Zapier has integrated Claude for Enterprise to enhance its AI-first remote culture, achieving 89% AI adoption and deploying over 800 AI agents internally. This integration has significantly boosted p...roductivity across various departments, including marketing, engineering, and design. Zapier's strategic use of Claude has transformed operations, enabling rapid content creation, code generation, and strategic planning, while fostering an AI-driven culture that accelerates decision-making and innovation.

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Wellness Coach - Information Technology And Services

Zapier helps Wellness Coach automate repetitive admin tasks. The team saves over 10 hours each week, freeing time for strategic work. Automation replaced manual processes, saving $27,500 a year and a...voiding extra hires. In one month, a client success rep automated 158 tasks. This improved consistency, reduced burnout, and boosted client satisfaction.

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Vendavo - Computer Software

Zapier helped Vendavo speed up sales with AI and automation. Manual lead handling caused long delays and lost sales. Zapier automated lead response, cutting response time by 90%. Now, leads get repli...es in minutes, not hours. Vendavo's chatbot handles 120 conversations each month. The team grew efficiency without hiring more people.

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Toyota of Orlando - Automotive

Zapier helps Toyota of Orlando use AI and automation to manage sales leads. The dealership automates the intake and routing of 4,000 to 5,000 leads each month. This saves over 20 hours every week by ...removing repetitive tasks. Zapier Tables manages more than 30,000 lead records, giving teams a single source of truth. Even during a major system outage, Toyota of Orlando kept sales running smoothly with Zapier.

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Smith.ai - Information Technology And Services

Zapier helps Smith.ai save over 250 hours each week by automating call analysis. One Zap reviews 5,000 calls weekly, removing 10 days of manual work. Smith.ai uses more than 1,000 Zaps to streamline ...internal and client workflows. This supports fast growth without hiring more staff. Zapier ensures quality across over a million client conversations, giving customers fast and personal service.

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Slate - Media

Zapier Agents helped Slate generate over 2,000 leads in one month. The AI-powered prospecting agent quickly found thousands of qualified leads, boosting the sales pipeline. Slate saved more than 100 ...hours by automating content optimization, data wrangling, and research. Content enrichment and formatting now run automatically, saving 40+ hours and speeding up campaign delivery. The team can now focus more on strategy and less on manual tasks.

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Frequently Asked Questions(FAQ)

for Zapier

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Omnisend, VBOUT and Klaviyo are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.
lightning

Peers used Zapier for workflow management and communication management

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Executive

Zapier appoints first-ever AI Transformation Officer to lead new era of human-centered business modernisation

Zapier has appointed Brandon Sammut as its first Chief People & AI Transformation Officer. This move marks a strategic shift towards integrating AI into business operations, focusing on talent and culture rather than just technical infrastructure. Zapier aims to lead AI transformation by empowering employees and fostering a culture of experimentation, enhancing productivity and efficiency across departments.

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Partnership

Ooma Business Phone Service Now Integrates with Zapier, Helping Users Automate Repetitive Tasks Without Needing Code

Ooma's business phone service now integrates with Zapier, allowing users to automate tasks like call logging and data sharing across over 8,000 apps without coding. This integration enhances productivity by enabling seamless workflow automation and is available in the U.S. and Canada at no extra cost for Ooma Office Pro Plus users.

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Partnership

WebRezPro Integrates with Zapier for Scalable Hotel Automation - AiThority

Zapier has integrated with WebRezPro to enable scalable hotel automation. This collaboration allows hoteliers to automate tasks and connect WebRezPro with other tools without coding. The integration facilitates data flow between systems, enhancing operational efficiency and enabling innovative use of data.

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Product

Zapier launches on AWS Marketplace to speed up enterprise AI - IT Brief Asia

Zapier is now available on AWS Marketplace, allowing enterprises to streamline AI automation by integrating Zapier's 8,000 app connections with existing AWS infrastructure. This move aims to simplify procurement and enhance AI deployment, enabling companies to automate workflows and reduce reliance on IT teams. The integration with Amazon Bedrock further boosts Zapier's capabilities, facilitating advanced automation workflows while maintaining security and governance.

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Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

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Financials

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