Zapier Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

Use Cases

Customers recommend Workflow Management, Communication Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zapier.

Other use cases:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Sales Document Management
  • Contact List Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zapier.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Navigation
See all business priorities See less business priorities

Zapier Use-Cases and Business Priorities: Customer Satisfaction Data

Zapier works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Zapier's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Zapier support capabilities include Email Support, Phone Support, Chat Support, etc. also Zapier analytics capabilities include Analytics, and Custom Reports.

Reviews

"...My team likes me to send links to our social posts anytime something goes up...." Peer review by Kelli F, Sales Enablement and Marketing Specialist, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...It was actually kind of fun to sit and think through the automation workflows as I set them up...." Peer review by Heather H., Content Marketing Manager, Real Estate
"...It places slack messages with set mention words on my to-do list and also sends me an email...." Peer review by Verified Reviewer, Entertainment
"...I use it to send new lead info to our email for multiple clients. ...." Peer review by Wendy R., CEO, Marketing and Advertising

Zapier, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapier

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Zapier Customer wins, Customer success stories, Case studies

What makes Zapier ideal for Workflow Management?

How can Zapier enhance your Communication Management process?

How can Zapier optimize your Generation Of New Leads Workflow?

What solutions does Zapier provide for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Just Eat Spain - Food Delivery - Large

How Just Eat Spain cut restaurant partner onboarding time with Zapier

Madrid, Spain

Just Eat Spain significantly reduced restaurant partner onboarding time from 13 to 5 days using Zapier's automation platform. The system automates workflows across multiple teams, saving 15 hours per... person weekly and enhancing productivity. It also integrates Salesforce, improving data accuracy and operational efficiency. The success has led to the model being shared with other Just Eat markets.

Read on →
 

Autotorino - Automotive - Large

How Autotorino Automated Lead Intake and Inbound Calls with Zapier and Salesforce

Sondrio, Italy

Autotorino automated its lead intake and inbound call management using Zapier and Salesforce. This integration streamlined lead processing from multiple sources and improved call handling, saving 2,3...94 hours for the CRM team. The automation enhanced data integrity and visibility, allowing Autotorino to capture and act on customer interactions more effectively.

Read on →
 

Rozas - Legal Services - Medium

How Rozas uses Zapier to give every lead a 2-minute head start

USA

Rozas, a legal services firm, uses Zapier to automate its lead intake process, reducing the time from lead arrival to conversation to two minutes. This automation integrates AI by Zapier, Clio Grow, ...RingCentral, and Gmail, saving over 66 hours of administrative time monthly and improving conversion rates by 22.8%. The system enhances client communication and streamlines workflow, allowing the firm to focus on quality and follow-up.

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A global logistics company - Transportation/Trucking/Railroad - Very Large

Zapier ran an AI bootcamp for a global logistics company. The team learned how AI could help them accelerate, scale, and improve their work. The hands-on workshop made AI practical, not just theoreti...cal. After the session, everyone knew how to start building with AI. The team left motivated and ready to use AI in daily tasks.

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Superhuman - Information Technology And Services - Medium

San Francisco, USA

Zapier helped Superhuman cut lead sync errors by 87%. The marketing team automated lead routing and email opt-out processing. This saved over 42 hours per week and improved plan efficiency by 31%. Su...pport agents now save an hour a day with automated workflows. Superhuman maintains a CSAT score above 90% thanks to faster resolutions.

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Miro - Information Technology And Services - Large

San Francisco, USA

Zapier helped Miro boost peer feedback participation from 50% to 93% in just eight weeks. Nick Krekis built an automated system using Zapier, Slack, and Google Sheets to streamline nominations, revie...w collection, and delivery. Reviews submitted jumped from 400 to over 1,600. A new onboarding automation gave managers a structured 90-day path for new hires. Real-time dashboards and AI summaries improved engagement and results.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Zapier

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.
lightning

Peers used Zapier for workflow management and communication management

Zapier Competitors

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Zapier Integrations

Zapier integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.95/5 ★

Read Reviews (1427)
Data Export

3.76/5 ★

Read Reviews (633)

GrooveJar

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Memberful

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Signpost

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mojo

3.89 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Reachdesk Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Product

Closedcast Expands Private Video Streaming With Roku And Zapier Apps

ClosedCast expands its private video streaming capabilities by integrating with Roku and Zapier. The Zapier app allows users to automate video workflows, connecting private video collections with other business applications. This integration supports ClosedCast's vision of making private video accessible and manageable across various platforms.

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Product

Claude Integrations: How to Use Zapier with Claude

Zapier has integrated with Anthropic's Claude, allowing users to automate workflows across 9,000+ apps. The integration enables AI-driven tasks such as sentiment analysis, content creation, and data processing without requiring separate Anthropic accounts. Users can leverage Claude models like Sonnet and Opus directly within Zapier workflows, enhancing business operations through AI capabilities.

Read more →
Product

Zapier MCP: Perform 30, 000+ actions in your AI tool

Zapier introduces the Model Context Protocol (MCP), enabling AI tools to perform over 30,000 actions by integrating with Zapier's library of 9,000+ app connections. This protocol facilitates seamless AI integration with apps like Slack and Outlook, offering code-free setup and robust security features, making it enterprise-ready.

Read more →
Product

Prevent lock-in with AI model flexibility on Zapier

Zapier enhances its platform by allowing users to integrate various AI models from different providers into their workflows, offering flexibility and preventing vendor lock-in. This capability enables businesses to choose the best AI tools for specific tasks without being tied to a single provider, facilitating seamless automation across organizational processes.

Read more →

Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

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Financials

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