Zapier Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

Use Cases

Customers recommend Workflow Management, Communication Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zapier.

Other use cases:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Sales Document Management
  • Contact List Management
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zapier.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Navigation
See all business priorities See less business priorities

Zapier Use-Cases and Business Priorities: Customer Satisfaction Data

Zapier works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Zapier's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Zapier support capabilities include Email Support, Phone Support, Chat Support, etc. also Zapier analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I'm running a lot of lead generation nurturing and customer service / customer ratings with Shopify...." Peer review by Kory A., Internet

Zapier, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapier

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zapier Use Cases

What makes Zapier ideal for Workflow Management?

Why is Zapier the best choice for Communication Management?

What benefits does Zapier offer for Generation Of New Leads?

How can Zapier enhance your Social Media Management process?

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

NA

CASE STUDY Slate

Zapier Agents helped Slate generate over 2,000 leads in one month. The AI-powered prospecting agent quickly found thousands of qualified leads, boosting the sales pipeline. Slate saved more than 100 ...hours by automating content optimization, data wrangling, and research. Content enrichment and formatting now run automatically, saving 40+ hours and speeding up campaign delivery. The team can now focus more on strategy and less on manual tasks.

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NA

CASE STUDY Vendavo

Zapier helped Vendavo speed up sales with AI and automation. Manual lead handling caused long delays and lost sales. Zapier automated lead response, cutting response time by 90%. Now, leads get repli...es in minutes, not hours. Vendavo's chatbot handles 120 conversations each month. The team grew efficiency without hiring more people.

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NA

CASE STUDY Wellness Coach

Zapier helps Wellness Coach automate repetitive admin tasks. The team saves over 10 hours each week, freeing time for strategic work. Automation replaced manual processes, saving $27,500 a year and a...voiding extra hires. In one month, a client success rep automated 158 tasks. This improved consistency, reduced burnout, and boosted client satisfaction.

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CASE STUDY Toyota of Orlando

Zapier helps Toyota of Orlando use AI and automation to manage sales leads. The dealership automates the intake and routing of 4,000 to 5,000 leads each month. This saves over 20 hours every week by ...removing repetitive tasks. Zapier Tables manages more than 30,000 lead records, giving teams a single source of truth. Even during a major system outage, Toyota of Orlando kept sales running smoothly with Zapier.

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NA

CASE STUDY Premiere Property Group

Zapier helped Premiere Property Group automate key business processes. They replaced expensive HR software with Zapier Interfaces and Tables, saving $115,000 each year. Automation cut 100 hours from ...each onboarding cycle by streamlining CRM updates and email routing. Over 1,300 agents now get faster onboarding and consistent support without extra staff. The company uses Zapier to scale operations and focus on strategic growth.

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NA

CASE STUDY Smith.ai

Zapier helps Smith.ai save over 250 hours each week by automating call analysis. One Zap reviews 5,000 calls weekly, removing 10 days of manual work. Smith.ai uses more than 1,000 Zaps to streamline ...internal and client workflows. This supports fast growth without hiring more staff. Zapier ensures quality across over a million client conversations, giving customers fast and personal service.

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Frequently Asked Questions(FAQ)

for Zapier

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.
lightning

Peers used Zapier for workflow management and communication management

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Product

Zapier launches on AWS Marketplace to speed up enterprise AI - IT Brief Asia

Zapier is now available on AWS Marketplace, allowing enterprises to streamline AI automation by integrating Zapier's 8,000 app connections with existing AWS infrastructure. This move aims to simplify procurement and enhance AI deployment, enabling companies to automate workflows and reduce reliance on IT teams. The integration with Amazon Bedrock further boosts Zapier's capabilities, facilitating advanced automation workflows while maintaining security and governance.

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Partnership

Zapier Now Available in AWS Marketplace to Help Enterprises Scale AI Faster

Zapier is now available in the AWS Marketplace, enabling enterprises to streamline AI automation by leveraging existing AWS spending commitments. This integration allows companies to automate workflows across Zapier's 8,000 integrations, enhancing AI orchestration capabilities without purchasing delays. The AWS Marketplace listing simplifies enterprise AI deployment, embedding Zapier alongside key platforms and supporting advanced automation workflows with AWS AI services.

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Product

OpenAI Targets Zapier, n8n Users with New Visual Agent Builder Platform - Parameter

OpenAI has launched Agent Builder, a no-code platform for creating AI-driven workflows using drag-and-drop components. Targeting automation markets like Zapier and n8n, the tool allows developers to build agents for customer service, data tasks, and more. It integrates safety features and data connectors, enhancing AI development accessibility for startups and enterprises.

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Product

Zapier Adds Copilot Assistant and Enterprise-Grade Governance to AI Orchestration Platform

Zapier has launched Copilot, a new AI assistant, enhancing its AI orchestration platform with enterprise-grade governance and 30+ new integrations. Copilot aids in workflow creation using natural language, operating across 8,000+ integrations. Zapier also made its Tables and Interfaces tools available in all subscription tiers, and introduced an Enterprise Admin Hub for centralized governance.

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Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

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Financials

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