omnisend Overview

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.

Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using omnisend.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Reduce Bounce
  • Improve Efficiency
  • Manage Risk
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using omnisend.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...It is easy to use and gives you many pieces of content to add to email campaigns, workflows and forms...."
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...I like the ability to segment customers when sending emails...."
sending & publishing communications

3.92/5

Read Reviews (215)

"...I can congratulate a new subscribe, thank for purchase, send an email to remind them to continue their purchase...."
tracking & monitoring communications

4.23/5

Read Reviews (10)

"...marketing automation, to make it easier for us to send emails and track abandoned carts and send marketing emails...."
Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...The emails are sent out at the right time as if you are interacting with the customer yourself...."
engaging and following up

4.89/5

Read Reviews (171)

"...Solving the ability to follow up with customers w/out manual attention -..."
engaging with scheduling & cadence

3.75/5

Read Reviews (1)

"...The cadence is closer to once a week, or biweekly in some cases...."
PEER EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...It is easy to use and gives you many pieces of content to add to email campaigns, workflows and forms...." Peer review by Katie F., Designer, Design
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...I like the ability to segment customers when sending emails...." Peer review by Elliott A, CEO
sending & publishing communications

3.95/5

Read Reviews (215)

tracking & monitoring communications

3.95/5

Read Reviews (10)

Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...The emails are sent out at the right time as if you are interacting with the customer yourself...." Peer review by Crystal G, Owner
engaging and following up

4.91/5

Read Reviews (171)

engaging with scheduling & cadence

4.91/5

Read Reviews (1)

62+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5482 insights from peers and experts to help you assess how these omnisend use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte

Allison Caufield

Senior Marketing Manager

FiGPiN

We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield

Angèl Foster

Co-Owner

Island Olive Oil Company

Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce. Testimonial By Angèl Foster
CUSTOMERS TESTIMONIALS

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte

Allison Caufield

Senior Marketing Manager

FiGPiN

We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield

Angèl Foster

Co-Owner

Island Olive Oil Company

Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce. Testimonial By Angèl Foster

Case Studies

COMPANY CASE STUDIES
Case Study Kerrits

How Kerrits Increased Its Revenue-Per-Email By 50% With Omnisend

Read More
Case Study Baking Steel

How Baking Steel used Omnisend to achieve Functionality and 1-to-1 Service to Support Their Growing Company

Read More
Case Study Divatress

How Divatress’ Embrace of SMS is Accelerating Sales

Read More

Frequently Asked Questions(FAQ)

for omnisend

What is omnisend?

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

What is omnisend used for?

omnisend is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Communication Management and Engagement Management .

What are the top features of omnisend?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of omnisend.

Who uses omnisend?

omnisend is used by Consumer Goods, Apparel & Fashion and Food & Beverages among other industries.

What are omnisend alternatives?

Klaviyo, Ortto, Bloomreach and Yespo ?Mnichannel CDP are popular alternatives for omnisend.

Where is omnisend located?

omnisend is headquartered at 1 St Katharine's Way, London, London E1W 1UN, GB.

Popular Business Setting

for omnisend

Top Industries

  • Consumer Goods
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used omnisend to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for omnisend

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)

IT and Other Capabilities

for omnisend

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Vendor Profile Details

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

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