omnisend Overview
Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.
Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.
Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using omnisend.
Use Cases
Peers recommend Workflow Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using omnisend.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management with E-Mail |
4.59/5 ★ |
"...It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something...." Peer review by Lisa Korston, Marketing Director, Korstan Cosmetics |
| Communication Management with E-Mail |
3.95/5 ★ |
"...I am utilizing an email capture form to expand my email list , i also use the service to send follow up emails to customers...." Peer review by Al A, CEO @ Gheegle.com |
| sending & publishing communications |
3.92/5 ★ |
|
| tracking & monitoring communications |
4.23/5 ★ |
|
| Engagement Management with E-Mail |
4.91/5 ★ |
"...It has everything you need to engage customers personally based on their buying and browsing decisions. ...." Peer review by Ryan W., Founder, Retail |
| engaging and following up |
4.89/5 ★ |
|
| engaging with scheduling & cadence |
3.75/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management with E-Mail |
4.59/5 ★ |
"...It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something...." Peer review by Lisa Korston, Marketing Director, Korstan Cosmetics |
|
| Communication Management with E-Mail |
3.95/5 ★ |
"...I am utilizing an email capture form to expand my email list , i also use the service to send follow up emails to customers...." Peer review by Al A, CEO @ Gheegle.com |
|
| sending & publishing communications |
3.95/5 ★ |
| tracking & monitoring communications |
3.95/5 ★ |
| Engagement Management with E-Mail |
4.91/5 ★ |
"...It has everything you need to engage customers personally based on their buying and browsing decisions. ...." Peer review by Ryan W., Founder, Retail |
|
| engaging and following up |
4.91/5 ★ |
| engaging with scheduling & cadence |
4.91/5 ★ |
62+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5482 insights from peers and experts to help you assess how these omnisend use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin |
|
We jumped on the Mailchimp bandwagon before finding Omnisend. Mailchimp was fine, but now that we know what Omnisend can do, we realized what we were missing. We also didn’t have the customer service aspect with Mailchimp that we get with Omnisend. The team at Omnisend offers consistent follow-up a...nd provides useful recommendations |
|
I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rob Lin Owner & Founder Divatress |
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin |
|
Craig Hastings Culinary Director Baking Steel |
We jumped on the Mailchimp bandwagon before finding Omnisend. Mailchimp was fine, but now that we know what Omnisend can do, we realized what we were missing. We also didn’t have the customer service aspect with Mailchimp that we get with Omnisend. The team at Omnisend offers consistent follow-up a...nd provides useful recommendations |
|
James Le Compte CEO To’ak Chocolate |
I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study Baking SteelRead More |
|
Case Study B-Wear SportswearRead More |
|
Case Study Island Olive Oil CompanyRead More |
Popular Business Setting
for omnisend
Top Industries
- Consumer Goods
- Apparel & Fashion
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used omnisend to Increase sales & revenue and Enhance customer relationships
omnisend Alternatives
Peer and Expert Opinion on Features
for omnisend
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (327) |
| Alerts: popups & Notifications | Read Reviews (161) |
| Personalization | Read Reviews (143) |
| Landing page | Read Reviews (64) |
| Capture email | Read Reviews (42) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (327) |
| Alerts: popups & Notifications | Read Reviews (161) |
| Personalization | Read Reviews (143) |
| Landing page | Read Reviews (64) |
| Capture email | Read Reviews (42) |
IT and Other Capabilities
for omnisend
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (114) |
| Data Import | Read Reviews (395) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (114) |
| Data Import | Read Reviews (395) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (232) |
| 24/7 Support | Read Reviews (465) |
| Chat Support | Read Reviews (69) |
| Phone Support | Read Reviews (49) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (232) |
| 24/7 Support | Read Reviews (465) |
| Chat Support | Read Reviews (69) |
| Phone Support | Read Reviews (49) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (156) |
| Custom Reports | Read Reviews (849) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (156) |
| Custom Reports | Read Reviews (849) |
Software Failure Risk Guidance
?for omnisend
Overall Risk Meter
Top Failure Risks for omnisend
Vendor Profile Details
Company Name
Omnisend
Company Website
https://www.omnisend.com/HQ Location
1 St Katharine's Way, London, London E1W 1UN, GB
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