omnisend Overview

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.

Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using omnisend.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Reduce Bounce
  • Improve Efficiency
  • Manage Risk
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using omnisend.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something...." Peer review by Lisa Korston, Marketing Director, Korstan Cosmetics
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...I am utilizing an email capture form to expand my email list , i also use the service to send follow up emails to customers...." Peer review by Al A, CEO @ Gheegle.com
sending & publishing communications

3.92/5

Read Reviews (215)

tracking & monitoring communications

4.23/5

Read Reviews (10)

Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...It has everything you need to engage customers personally based on their buying and browsing decisions. ...." Peer review by Ryan W., Founder, Retail
engaging and following up

4.89/5

Read Reviews (171)

engaging with scheduling & cadence

3.75/5

Read Reviews (1)

PEER EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something...." Peer review by Lisa Korston, Marketing Director, Korstan Cosmetics
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...I am utilizing an email capture form to expand my email list , i also use the service to send follow up emails to customers...." Peer review by Al A, CEO @ Gheegle.com
sending & publishing communications

3.95/5

Read Reviews (215)

tracking & monitoring communications

3.95/5

Read Reviews (10)

Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...It has everything you need to engage customers personally based on their buying and browsing decisions. ...." Peer review by Ryan W., Founder, Retail
engaging and following up

4.91/5

Read Reviews (171)

engaging with scheduling & cadence

4.91/5

Read Reviews (1)

62+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5482 insights from peers and experts to help you assess how these omnisend use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Rob Lin

Owner & Founder

Divatress

At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin

Craig Hastings

Culinary Director

Baking Steel

We jumped on the Mailchimp bandwagon before finding Omnisend. Mailchimp was fine, but now that we know what Omnisend can do, we realized what we were missing. We also didn’t have the customer service aspect with Mailchimp that we get with Omnisend. The team at Omnisend offers consistent follow-up a...nd provides useful recommendations

Testimonial By Craig Hastings

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte
CUSTOMERS TESTIMONIALS

Rob Lin

Owner & Founder

Divatress

At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin

Craig Hastings

Culinary Director

Baking Steel

We jumped on the Mailchimp bandwagon before finding Omnisend. Mailchimp was fine, but now that we know what Omnisend can do, we realized what we were missing. We also didn’t have the customer service aspect with Mailchimp that we get with Omnisend. The team at Omnisend offers consistent follow-up a...nd provides useful recommendations

Testimonial By Craig Hastings

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte

Case Studies

COMPANY CASE STUDIES
Case Study Baking Steel

How Baking Steel used Omnisend to achieve Functionality and 1-to-1 Service to Support Their Growing Company

Read More
Case Study B-Wear Sportswear

How B-Wear Sportswear Shapes Marketing Strategy with Data

Read More
Case Study Island Olive Oil Company

How Island Olive Oil Uses Lifecycle Stages and Automation to Deliver the Boutique Touch

Read More

Popular Business Setting

for omnisend

Top Industries

  • Consumer Goods
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used omnisend to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for omnisend

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)

IT and Other Capabilities

for omnisend

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Vendor Profile Details

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

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