omnisend Overview
Omnisend is an ecommerce marketing automation platform designed to boost sales and customer engagement through targeted emails, SMS, and more. It offers advanced automations, customizable forms, and performance tracking.
Use Cases
Customers recommend Workflow Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using omnisend.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using omnisend.
omnisend Use-Cases and Business Priorities: Customer Satisfaction Data
omnisend works with different mediums / channels such as E-Mail.
omnisend's features include Templates, Alerts: Popups & Notifications, Personalization, etc. and omnisend support capabilities include Email Support, 24/7 Support, Chat Support, etc. also omnisend analytics capabilities include Analytics, and Custom Reports.
Reviews
"It’s super important that we could build the templates as we want with the drag and drop, and also use custom CSS if we want to build some custom looks. Overall, Omnisend is easier to work with." - Frithjof Solheim
Peer review evidence (same sources as the product rating summary)
"...It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something...." Peer review by Lisa Korston, Marketing Director, Korstan Cosmetics
"...The company sends an email nearly every day promoting a sale or product, and sometimes twice within 24 hours...." Case Study B-Wear Sportswear
"...In addition, Omnisend has found that omnichannel marketing doesn t only boost engagement and conversion rates but also online spend...." Everything You Need to Know About OmniChannel Marketing
omnisend, AgencyAnalytics, Yespo Оmnichannel CDP, VBOUT, Klaviyo, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for omnisend
Top Industries
- Consumer Goods
- Apparel & Fashion
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
omnisend is popular in Consumer Goods, Apparel & Fashion, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.
omnisend Customer wins, Customer success stories, Case studies
How can omnisend enhance your Workflow Management process?
Why is omnisend the best choice for Communication Management?
What solutions does omnisend provide for Engagement Management?
Why is omnisend the best choice for Campaign Management?
How efficiently Does omnisend manage your Advertisement?
11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It’s super important that we could build the templates as we want with the drag and drop, and also use custom CSS if we want to build some custom looks. Overall, Omnisend is easier to work with. Testimonial By Frithjof Solheim |
|
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin |
|
It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.” |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Frithjof Solheim Ecommerce Responsible Amundsen Sports |
It’s super important that we could build the templates as we want with the drag and drop, and also use custom CSS if we want to build some custom looks. Overall, Omnisend is easier to work with. Testimonial By Frithjof Solheim |
Rob Lin Owner & Founder Divatress |
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin |
David Sung Digital Marketing Director SM Global Shop |
It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.” |
Island Olive Oil Company - Retail - Small
SM Global Shop - Retail - Medium
INGLOT Cosmetics Canada - Retail - Large
B-Wear Sportswear - Apparel & Fashion - Medium
Omnisend Product Reviews teaser
Frequently Asked Questions(FAQ)
for omnisend
What is omnisend?
Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.
Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.
Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.
What is omnisend used for?
What are the top features of omnisend?
Who uses omnisend?
What are omnisend alternatives?
Where is omnisend located?
omnisend Competitors
omnisend Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (156) |
| Custom Reports | Read Reviews (849) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (156) |
| Custom Reports | Read Reviews (849) |
omnisend Integrations
omnisend integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for omnisend
Software Failure Risk Guidance
?for omnisend
Overall Risk Meter
Top Failure Risks for omnisend
Omnisend News
Omnisend updates Archives
Omnisend has introduced several updates, including a reduction in SMS pricing and enhancements in A/B testing for forms to boost email list growth. These updates aim to improve marketing success for e-commerce businesses using Omnisend's platform.
Omnisend Brings Ecommerce Marketing Workflows Into ChatGPT With MCP Launch
Omnisend has launched the Model Context Protocol (MCP) integration, enabling ecommerce marketers to manage campaigns directly within ChatGPT using natural-language prompts. This integration allows users to analyze performance, generate recommendations, and execute campaigns without leaving the AI interface, reflecting a shift toward AI-native operational environments in marketing technology.
Omnisend MCP for Email Marketing: 10 Use Cases
Omnisend has introduced the Model Context Protocol (MCP) to enhance email marketing by integrating AI tools like ChatGPT and Claude. MCP allows marketers to ask natural-language questions about campaign data, improving efficiency and decision-making. It consolidates performance checks and planning into a single conversational flow, offering insights into campaign performance, subscriber trends, and automation effectiveness.
Omnisend Launches MCP to Bring E-Commerce Marketing into ChatGPT
Omnisend has introduced the Marketing Chat Platform (MCP), integrating e-commerce marketing capabilities with ChatGPT. This launch aims to enhance customer engagement by leveraging AI-driven interactions for businesses in the e-commerce sector.
Omnisend Profile
Company Name
Omnisend
Company Website
https://www.omnisend.com/HQ Location
1 St Katharine's Way, London, London E1W 1UN, GB
Employees
101-250
Social
Financials
PRIVATE