omnisend Overview

This is a summary of the comprehensive capabilities and benefits of omnisend based on over 5482 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

omnisend, Klaviyo, Ortto, Bloomreach, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if omnisend is right for your needs? Our Cuspera AI engine can evaluate how omnisend fits your specific business needs, industry, and context. Get your personalized assessment report today.

omnisend supports business activities such as:

  • Workflow Management
  • Communication Management
  • Engagement Management
  • Campaign Management
  • Advertisement

omnisend can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, omnisend's capabilities include Templates, Alerts: Popups & Notifications, Personalization, etc.

omnisend Consumer Goods Vertical is its biggest customer base.

Reviews

"The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past. " - Shane Biles

omnisend Reviews

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using omnisend.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Reduce Bounce
  • Improve Efficiency
  • Manage Risk
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using omnisend.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...Omnisend s pre-built workflows and helped Stacey design attention-grabbing campaigns with just a few clicks...." How Black Mango Generates 43% of Email Revenue Without the Effort
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...When we started to use Omnisend we don't need look for some more app to manage our communication with our online store visitors...."
sending & publishing communications

3.92/5

Read Reviews (215)

"...At least not if you're using Omnisend to organize your email list and send professional email campaigns. . ...."
tracking & monitoring communications

4.23/5

Read Reviews (10)

"...marketing automation, to make it easier for us to send emails and track abandoned carts and send marketing emails...."
Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...People use the followup coupons I set up...."
engaging and following up

4.89/5

Read Reviews (171)

"...To reachout to my email list and engage them away from social media platforms...."
engaging with scheduling & cadence

3.75/5

Read Reviews (1)

"...Here s what he changed: The sending cadence of the three-part series; the first email goes out one hour after the cart is abandoned, rather than 24 hours, and the second and third emails are sent 12 and 24 hours after that...."
PEER EXPERIENCES
Workflow Management with E-Mail

4.59/5

Read Reviews (271)

"...Omnisend s pre-built workflows and helped Stacey design attention-grabbing campaigns with just a few clicks...." How Black Mango Generates 43% of Email Revenue Without the Effort
Communication Management with E-Mail

3.95/5

Read Reviews (229)

"...When we started to use Omnisend we don't need look for some more app to manage our communication with our online store visitors...." Peer review by Internal Consultant
sending & publishing communications

3.95/5

Read Reviews (215)

tracking & monitoring communications

3.95/5

Read Reviews (10)

Engagement Management with E-Mail

4.91/5

Read Reviews (229)

"...People use the followup coupons I set up...." Peer review by Debra J., Owner, Apparel & Fashion
engaging and following up

4.91/5

Read Reviews (171)

engaging with scheduling & cadence

4.91/5

Read Reviews (1)

62+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5482 insights from peers and experts to help you assess how these omnisend use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
omnisend testimonial

Shane Biles

Director of Marketing

B-Wear Sportswear

The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past. Testimonial By Shane Biles
omnisend testimonial

Allison Caufield

Senior Marketing Manager

FiGPiN

We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield
omnisend testimonial

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte
CUSTOMERS TESTIMONIALS
omnisend testimonial

Shane Biles

Director of Marketing

B-Wear Sportswear

The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past. Testimonial By Shane Biles
omnisend testimonial

Allison Caufield

Senior Marketing Manager

FiGPiN

We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield
omnisend testimonial

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte

Case Studies

COMPANY CASE STUDIES
omnisend case study
Case Study SM Global Shop

How SM Global Shop Meets Success with Testing and Tending to the Customer Journey

Read More
omnisend case study
Case Study To’ak Chocolate

How To’ak Chocolate Increased Email-Generated Revenue by 460%

Read More
omnisend case study
Case Study B-Wear Sportswear

How B-Wear Sportswear Shapes Marketing Strategy with Data

Read More

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Omnisend Product Reviews teaser

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Frequently Asked Questions(FAQ)

for omnisend

What is omnisend?

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

What is omnisend used for?

omnisend is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Communication Management and Engagement Management .

What are the top features of omnisend?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of omnisend.

Who uses omnisend?

omnisend is used by Consumer Goods, Apparel & Fashion and Food & Beverages among other industries.

What are omnisend alternatives?

Klaviyo, Ortto, Bloomreach and Yespo Оmnichannel CDP are popular alternatives for omnisend.

Where is omnisend located?

omnisend is headquartered at 1 St Katharine's Way, London, London E1W 1UN, GB.

Popular Business Setting

for omnisend

Top Industries

  • Consumer Goods
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used omnisend to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for omnisend

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)
FEATURES RATINGS AND REVIEWS
Templates

3.53/5

Read Reviews (327)
Alerts: popups & Notifications

4.15/5

Read Reviews (161)
Personalization

4.52/5

Read Reviews (143)
Landing page

4.09/5

Read Reviews (64)
Capture email

4.63/5

Read Reviews (42)

IT and Other Capabilities

for omnisend

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.16/5

Read Reviews (114)
Data Import

4.15/5

Read Reviews (395)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.77/5

Read Reviews (232)
24/7 Support

4.18/5

Read Reviews (465)
Chat Support

4.06/5

Read Reviews (69)
Phone Support

3.98/5

Read Reviews (49)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Vendor Profile Details

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

Employees

101-250

Social

Financials

PRIVATE