omnisend Overview

Omnisend is an ecommerce marketing automation platform designed to boost sales and customer engagement through targeted emails, SMS, and more. It offers advanced automations, customizable forms, and performance tracking.

Use Cases

Customers recommend Workflow Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using omnisend.

Other use cases:

  • Campaign Management
  • Advertisement
  • Helpdesk Management
  • Loyalty Management
  • Contact List Management
  • Promotion Management
  • Ad Retargeting
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using omnisend.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Reduce Bounce
  • Improve Efficiency
  • Manage Risk
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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omnisend Use-Cases and Business Priorities: Customer Satisfaction Data

omnisend works with different mediums / channels such as E-Mail,

omnisend's features include Templates, Alerts: Popups & Notifications, Personalization, etc.

Reviews

"We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email." - Allison Caufield

omnisend, Klaviyo, Ortto, Bloomreach, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for omnisend

Top Industries

  • Consumer Goods
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

omnisend is popular in Consumer Goods, Apparel & Fashion, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on omnisend Use Cases

Why is omnisend the best choice for Workflow Management?

Omnisend facilitates automated workflows for various marketing tasks, including cart abandonment, new subscriber onboarding, and targeted product promotions. The platform offers pre-built templates for common scenarios, and enables the integration of multiple communication channels within a single workflow. Omnisend lacks a logging system for workflow changes, which could lead to unintentional workflow disruptions.
"...When I started using Omnisend, I joined a video tutorial group offered by Omnisend that helped walk me through setting up standard automations and workflows...." Peer review by Gabriella M, Co-Founder - Design + Marketing, Marketing and Advertising

How can omnisend enhance your Communication Management process?

Omnisend empowers users to easily manage email communication with customers through automation, design, and performance tracking. It facilitates sending targeted emails to specific customers, automating communication for new subscribers and engaging existing ones. Omnisend's email campaign organization lacks robust categorization features.
"...It helps users to design email campaigns, review their performance and manage their interactions with visitors and customers...." Peer review

Why is omnisend the best choice for Engagement Management?

What benefits does omnisend offer for Campaign Management?

How does omnisend facilitate Advertisement?

62+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
omnisend testimonial

Allison Caufield

Senior Marketing Manager

FiGPiN
We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield
omnisend testimonial

Rob Lin

Owner & Founder

Divatress
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop
It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung
CUSTOMERS TESTIMONIALS
omnisend testimonial

Allison Caufield

Senior Marketing Manager

FiGPiN
We see amazing results from our automated emails. Our cart abandonment especially stands out with an 87% conversion rate and $7.44 revenue per email. Testimonial By Allison Caufield
omnisend testimonial

Rob Lin

Owner & Founder

Divatress
At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop
It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung

Case Studies

COMPANY CASE STUDIES
omnisend case study

Divatress
Case Study Divatress

How Divatress’ Embrace of SMS is Accelerating Sales

Read More
omnisend case study

Amundsen Sports
Case Study Amundsen Sports

How Amundsen Sports’ focus on identity leads to more sales after the order

Read More
omnisend case study

Baking Steel
Case Study Baking Steel

How Baking Steel used Omnisend to achieve Functionality and 1-to-1 Service to Support Their Growing Company

Read More

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Omnisend Product Reviews teaser

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Frequently Asked Questions(FAQ)

for omnisend

What is omnisend?

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.

Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.

What is omnisend used for?

omnisend is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Communication Management and Engagement Management .

What are the top features of omnisend?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of omnisend.

Who uses omnisend?

omnisend is used by Consumer Goods, Apparel & Fashion and Food & Beverages among other industries.

What are omnisend alternatives?

Klaviyo, Ortto, Bloomreach and Yespo Оmnichannel CDP are popular alternatives for omnisend.

Where is omnisend located?

omnisend is headquartered at 1 St Katharine's Way, London, London E1W 1UN, GB.
lightning

Peers used omnisend for workflow management and communication management

omnisend Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (156)
Custom Reports

3.82/5 ★

Read Reviews (849)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (2)
Analytics

4.23/5 ★

Read Reviews (156)
Custom Reports

3.82/5 ★

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Omnisend Profile

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

Employees

101-250

Social

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Financials

PRIVATE