Brevo Overview

Here’s the scoop on Brevo! We've gathered over 8015 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Brevo, Aweber, MailerLite, ConvertKit, Zoho Campaigns, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Brevo is right for your needs? Our Cuspera AI engine can evaluate how Brevo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Brevo supports business activities such as:

  • Communication Management
  • Advertisement
  • Contact List Management
  • Campaign Management
  • Engagement Management

Brevo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Social Media Facebook etc. for these needs. As a solution, Brevo's capabilities include Templates, Personalization, Landing Page, etc.

Brevo Hospitality Vertical is its biggest customer base.

Reviews

"For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! " - Lindsay Clark

Brevo Reviews

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Brevo.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve ROI
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Advertisement , Contact List Management , as the business use cases that they have been most satisfied while using Brevo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.52/5

Read Reviews (635)

"...I like the smart option you have to send an email when he considers good time...."
sending & publishing communications

4.48/5

Read Reviews (584)

"...it is an excellent tool to send mass emails and follow up on customers...."
tracking & monitoring communications

4.95/5

Read Reviews (39)

"...Mithos USA (a custom motorcycle racing leather brand) is another one of our clients that uses Sendinblue exclusively for building their automated workflows and tracking these messages as well ...."
Advertisement with Social Media, Facebook, E-Mail, Website and Text SMS

4.92/5

Read Reviews (400)

"...when you want or need it, it becomes the best SaaS solution that has produced the relational marketing since it is programmed To make online sales directly with your customers, it is also based on the cloud, it facilitates the use of email marketing, transnational email, CRM, landing page and even Facebook ads, among many that will be at your fingertips at all times or Instead, by synchronizing your Presta Shop records with Sendin Blue, you can use beautiful and flashy emails to those customers who left the cart stranded...."
Contact List Management with E-Mail

4.66/5

Read Reviews (337)

"...It was super simple to import all of our patients and has the great option to categorize your contacts into separate lists...."
creating contact list

4.81/5

Read Reviews (23)

"...I like the fact that creating contact lists is very easy and quick...."
contacts history

4.07/5

Read Reviews (11)

"...Keep your teams organized with a shared inbox and never lose track of your customer email history again. ..."
tracking contacts

4.15/5

Read Reviews (2)

"...I am able to send mass emails to our contacts quickly and monitor who desires to stay subscribed...."
PEER EXPERIENCES
Communication Management with E-Mail

4.52/5

Read Reviews (635)

"...I like the smart option you have to send an email when he considers good time...." Peer review by Cristina M, Diseño gráfico y creación de catálogo de productos
sending & publishing communications

4.52/5

Read Reviews (584)

tracking & monitoring communications

4.52/5

Read Reviews (39)

Advertisement with Social Media, Facebook, E-Mail, Website and Text SMS

4.92/5

Read Reviews (400)

"...when you want or need it, it becomes the best SaaS solution that has produced the relational marketing since it is programmed To make online sales directly with your customers, it is also based on the cloud, it facilitates the use of email marketing, transnational email, CRM, landing page and even Facebook ads, among many that will be at your fingertips at all times or Instead, by synchronizing your Presta Shop records with Sendin Blue, you can use beautiful and flashy emails to those customers who left the cart stranded...." Peer review by Ignacio R, desarrollador web
Contact List Management with E-Mail

4.66/5

Read Reviews (337)

"...It was super simple to import all of our patients and has the great option to categorize your contacts into separate lists...." Peer review by Heather R, Freelance Photographer/Videographer, Media Production
creating contact list

4.66/5

Read Reviews (23)

contacts history

4.66/5

Read Reviews (11)

tracking contacts

4.66/5

Read Reviews (2)

67+ more Business Use Cases

Our AI advisor, Wyz, harnessed 8015 insights from peers and experts to help you assess how these Brevo use cases fit your Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Brevo testimonial

Lindsay Clark

Marketing Manager

Great British Chefs

For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
Brevo testimonial

Bonita Mok

Marketing & Communications Manager

PAI

Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement! Testimonial By Bonita Mok
Brevo testimonial

Robb Lee

Manager of Digital Operations

Florida Trend

Since using Sendinblue, our campaigns are consistently above 20% base open rate. Our real estate newsletter, for example, has total open rates exceeding 50% on some occasions. Being able to show these types of rates to our advertisers is just incredible Testimonial By Robb Lee
CUSTOMERS TESTIMONIALS
Brevo testimonial

Lindsay Clark

Marketing Manager

Great British Chefs

For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
Brevo testimonial

Bonita Mok

Marketing & Communications Manager

PAI

Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement! Testimonial By Bonita Mok
Brevo testimonial

Robb Lee

Manager of Digital Operations

Florida Trend

Since using Sendinblue, our campaigns are consistently above 20% base open rate. Our real estate newsletter, for example, has total open rates exceeding 50% on some occasions. Being able to show these types of rates to our advertisers is just incredible Testimonial By Robb Lee

Case Studies

COMPANY CASE STUDIES
Brevo case study
Case Study PAI restaurant group

PAI reaches and communicates more effectively with their audience thanks to Sendinblue

Read More
Brevo case study
Case Study AMS

AMS creates engagement and reaches their audience more effectively thanks to Sendinblue

Read More
Brevo case study
Case Study Great British Chefs

Great British Chefs increase email campaigns open rates by 10% using dynamic contact segmentation

Read More

Video

Brevo — The most approachable CRM suite

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Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .

What are the top features of Brevo?

Templates, Personalization and Landing page are some of the top features of Brevo.

Who uses Brevo?

Brevo is used by Hospitality, Publishing and Marketing And Advertising among other industries.

What are Brevo alternatives?

Aweber, MailerLite, ConvertKit and Zoho Campaigns are popular alternatives for Brevo.

Where is Brevo located?

Brevo is headquartered at 7, Rue de Madrid, Paris, Île-de-France 75008, FR.

Popular Business Setting

for Brevo

Top Industries

  • Hospitality
  • Publishing
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Brevo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Brevo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.52/5

Read Reviews (404)
Personalization

4.61/5

Read Reviews (222)
Landing page

4.73/5

Read Reviews (209)
Widgets

3.85/5

Read Reviews (61)
Dashboard

4.31/5

Read Reviews (60)
FEATURES RATINGS AND REVIEWS
Templates

3.52/5

Read Reviews (404)
Personalization

4.61/5

Read Reviews (222)
Landing page

4.73/5

Read Reviews (209)
Widgets

3.85/5

Read Reviews (61)
Dashboard

4.31/5

Read Reviews (60)

IT and Other Capabilities

for Brevo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5

Read Reviews (353)
Data Import

4.29/5

Read Reviews (744)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5

Read Reviews (353)
Data Import

4.29/5

Read Reviews (744)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.81/5

Read Reviews (374)
Chat Support

4.54/5

Read Reviews (103)
Phone Support

4.43/5

Read Reviews (77)
24/7 Support

4.03/5

Read Reviews (840)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.81/5

Read Reviews (374)
Chat Support

4.54/5

Read Reviews (103)
Phone Support

4.43/5

Read Reviews (77)
24/7 Support

4.03/5

Read Reviews (840)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)

Software Failure Risk Guidance

?

for Brevo

Overall Risk Meter

Low Medium High

Top Failure Risks for Brevo

Vendor Profile Details

Company Name

Brevo

Company Website

https://www.brevo.com/

HQ Location

7, Rue de Madrid, Paris, Île-de-France 75008, FR

Employees

501-1000

Social

Financials

SERIES B