Brevo Overview

Brevo offers a multi-channel marketing platform that extends beyond traditional email marketing. It integrates SMS, chat, and additional communication channels, enabling businesses to engage with their audience through diverse mediums. A standout feature is its AI-driven marketing capabilities, which act as a virtual marketing team to optimize communication strategies. Trusted by over 500,000 customers globally, Brevo provides a unified solution for businesses seeking to enhance their customer interaction. The platform also seamlessly connects with existing tools, ensuring a smooth integration into current workflows. This flexibility and breadth of features make Brevo a versatile choice for businesses aiming to expand their reach and improve customer engagement.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

  • Campaign Management
  • Engagement Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Digital Marketing
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve ROI
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Brevo's features include Templates, Personalization, Landing Page, etc. and Brevo support capabilities include Email Support, Chat Support, Phone Support, etc. also Brevo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber." - Rishavraj Das

Peer review evidence (same sources as the product rating summary)

"...Now I design the HTML code, then I can import it to the software and send to many email addresses at the same time...." Peer review by Leonardo Barbosa Corrêa, Graphic Designer, LRT Comunicação Corporativa
"...Over 80,000 customers around the world choose SendinBlue because we offer competitive pricing, active customer support, and an all-in-one solution for marketing automation, email marketing, SMS marketing, chat, Facebook Ads, CRM and for sending transactional messages via email and SMS...." Peer review
"...The pricing tier & not forcing users to upgrade if they have large email contact lists...." Peer review by James C, QA Engineer, Information Technology and Services

Brevo, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Popular Business Setting

for Brevo

Top Industries

  • Hospitality
  • Publishing
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Brevo Customer wins, Customer success stories, Case studies

What makes Brevo ideal for Communication Management?

What benefits does Brevo offer for Contact List Management?

What makes Brevo ideal for Campaign Management?

How efficiently Does Brevo manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Brevo testimonial

Rishavraj Das

Event and Digital Media Manager

AMS

With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
Brevo testimonial

Guillaume Rostand

CMO of Liligo and President of French Tech Barcelona

Liligo

Sendinblue made it very easy for us to set up our price alerts in real time. The technical support we received in French was extremely responsive and accessible, which helped speed up our projects Testimonial By Guillaume Rostand
Brevo testimonial

Stephen Ludwig

President and Creative Director

Group22

We can better leverage the suite of CRM- and email-automation features from Sendinblue to deliver the greatest value for our clients. Relative to other solutions and implementations we’ve worked on previously, Sendinblue is second-to-none. Testimonial By Stephen Ludwig
CUSTOMERS TESTIMONIALS
Brevo testimonial

Rishavraj Das

Event and Digital Media Manager

AMS

With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
Brevo testimonial

Guillaume Rostand

CMO of Liligo and President of French Tech Barcelona

Liligo

Sendinblue made it very easy for us to set up our price alerts in real time. The technical support we received in French was extremely responsive and accessible, which helped speed up our projects Testimonial By Guillaume Rostand
Brevo testimonial

Stephen Ludwig

President and Creative Director

Group22

We can better leverage the suite of CRM- and email-automation features from Sendinblue to deliver the greatest value for our clients. Relative to other solutions and implementations we’ve worked on previously, Sendinblue is second-to-none. Testimonial By Stephen Ludwig

RATP Dev - Transportation/Trucking/Railroad - Very Large

Paris, France

RATP Dev used Brevo to unify communication across dozens of subsidiaries. The company achieved a 93% email deliverability rate and a 27% open rate, which is higher than the transport sector average. ...Brevo enabled centralized oversight while letting each subsidiary manage its own campaigns. RATP Dev now sends marketing emails, SMS, and transactional alerts to millions of passengers. The solution supports real-time updates and local communications for transport networks worldwide.

Freddie's Flowers - Consumer Goods - Medium

London, UK

Freddie's Flowers uses Brevo to manage email and SMS for its subscription flower delivery service. The company needed a platform that could handle regular communications and seasonal spikes in orders... across the UK and Germany. Brevo provided a single solution for the CRM team to run campaigns and maintain high deliverability. They achieved a 96.5% email delivery rate and a 92.6% SMS delivery rate in the UK. This helped keep subscribers engaged and loyal.

FFS Beauty - Consumer Goods - Small

UK

FFS Beauty switched from Klaviyo to Brevo Enterprise to unify email and SMS marketing. They needed to protect deliverability during peak sales season. Brevo's experts used a structured IP warm-up to ...keep emails out of spam. FFS Beauty now runs all campaigns from one platform. They re-engage lapsed customers and reduce churn with automated flows.

PropellerAds - Marketing And Advertising - Medium

Limassol, Cyprus

PropellerAds used Brevo to restore its domain reputation after migrating to a new ESP. The team followed strict deliverability guidelines, which doubled their open rates. They then used A/B testing t...o compare email formats. The shorter format increased clicks by 92%. Brevo's tools helped PropellerAds boost engagement and regain audience attention.

Vaillant Group - Manufacturing - Large

Remscheid, Germany

Brevo helped the Vaillant Group improve security and compliance for global marketing. The company used Brevo's sub-accounts to create 15 separate environments. This change allowed better control of a...ccess and permissions for each team and application. The new setup reduced risks and made GDPR compliance easier. API quotas are now managed to avoid bottlenecks across markets.

 

Zinatt Technologies - Information Technology And Services - Small

Tucson, USA

Brevo helped Zinatt Technologies grow without hiring more staff. Zinatt used Brevo to combine marketing and sales in one platform. They automated lead nurturing and tracked every client touchpoint. T...his made client communication and pipeline management easier. Zinatt saved money and time by switching from separate tools to Brevo. The company now manages all sales and marketing tasks in one place.

Brevo — The most approachable CRM suite

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .

What are the top features of Brevo?

Templates, Personalization and Landing page are some of the top features of Brevo.

Who uses Brevo?

Brevo is used by Hospitality, Publishing and Marketing And Advertising among other industries.

What are Brevo alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Brevo.

Where is Brevo located?

Brevo is headquartered at 7, Rue de Madrid, Paris, Île-de-France 75008, FR.
lightning

Peers used Brevo for communication management and advertisement

Brevo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)

Software Failure Risk Guidance

?

for Brevo

Overall Risk Meter

Low Medium High

Top Failure Risks for Brevo

Brevo News

Executive

Brevo Makes Structural Bet on Where Senior Marketing Leadership is ...

Brevo has appointed Inken Kuhlmann-Rhinow as Chief Marketing Officer and General Manager, Self-Serve, reflecting a strategic shift in marketing leadership. This move integrates marketing and general management roles, emphasizing the convergence of brand and product experience in AI-driven markets. Kuhlmann-Rhinow's extensive experience at HubSpot and Hays positions her to drive Brevo's growth in customer engagement.

Product

Brevo Introduces Unified Marketing Suite to the Help Businesses Scale ...

Brevo has launched a unified marketing suite designed to help businesses scale by integrating email marketing, SMS campaigns, CRM, and marketing automation into a single platform. This suite offers features like advanced segmentation, A/B testing, and a visual workflow builder, enabling businesses to streamline their marketing efforts and improve customer engagement.

Product

Brevo Boosts AI for Smarter Multichannel Marketing

Brevo has launched a new Customer Data Platform (CDP) to enhance multichannel marketing by consolidating customer data and integrating AI tools. The platform supports first-party data management, offering features like dynamic email content generation and optimal send-time decisions. This move aims to improve marketing automation and customer engagement while addressing privacy compliance in a cookieless environment.

Product

Brevo's 2026 Benchmark Shows Email Shift to Orchestration

Brevo's 2026 Marketing Engagement Benchmark reveals a strategic shift from email volume to orchestrated, lifecycle-driven engagement across multiple channels like SMS, push, WhatsApp, and mobile wallets. The report, based on data from 175,000 businesses, highlights the need for brands to assign specific roles to each channel, enhancing customer journeys and improving engagement metrics. This shift underscores the importance of unified data platforms and first-party data in modern marketing strategies.

Brevo Profile

Company Name

Brevo

Company Website

https://www.brevo.com/

HQ Location

7, Rue de Madrid, Paris, Île-de-France 75008, FR

Employees

501-1000

Social

Financials

SERIES B