Brevo Overview

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

  • Campaign Management
  • Engagement Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Digital Marketing
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve ROI
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail, Social Media, Facebook, etc.

Brevo's features include Templates, Personalization, Landing Page, etc.

Reviews

"Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement!" - Bonita Mok

Brevo, Aweber, MailerLite, ConvertKit, Zoho Campaigns, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Brevo

Top Industries

  • Hospitality
  • Publishing
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brevo Use Cases

How does Brevo address your Communication Management Challenges?

Brevo provides a comprehensive email marketing platform enabling users to create, automate, and track email campaigns. This platform allows for the segmentation of audiences and offers flexible email dispatch tools, including scheduling, customization, and attachments. The platform has a free tier but limits send volume to 9,000 emails per month, and email delivery speed can be inconsistent.
"...The best thing about this tool is that you can send mass emails to customers with personalized information...." Peer review by Katherine Adonis G, Senior Community Manager

Why is Brevo the best choice for Advertisement?

Brevo provides comprehensive marketing capabilities, including email marketing, SMS messaging, landing page creation, and advertising. The platform enables businesses to automate marketing tasks, manage customer relationships, and create targeted advertising campaigns. A limitation of Brevo is that its advertising features are considered basic and lack advanced functionality.
"...Before we did most of our advertising and communicating through Facebook which only reaches a limited amount of people...." Peer review by Heather R, Freelance Photographer/Videographer, Media Production

How can Brevo optimize your Contact List Management Workflow?

What Are the key features of Brevo for Campaign Management?

How can Brevo optimize your Engagement Management Workflow?

67+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Brevo testimonial

Bonita Mok

Marketing & Communications Manager

PAI

Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement! Testimonial By Bonita Mok
Brevo testimonial

Tom Spoelstra

eCRM Manager

Love Energy Savings

With Sendinblue’s tools, we are now generating up to 6 times more leads per month and leads generated through the callback forms have a conversion rate of 80%! In addition, including SMS in the leads’ journey has helped us increase conversions thanks to this channel’s high response rate Testimonial By Tom Spoelstra
Brevo testimonial

Matilde Touzalin

Fundraising Manager

Solidarités International

The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin
CUSTOMERS TESTIMONIALS
Brevo testimonial

Bonita Mok

Marketing & Communications Manager

PAI

Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement! Testimonial By Bonita Mok
Brevo testimonial

Tom Spoelstra

eCRM Manager

Love Energy Savings

With Sendinblue’s tools, we are now generating up to 6 times more leads per month and leads generated through the callback forms have a conversion rate of 80%! In addition, including SMS in the leads’ journey has helped us increase conversions thanks to this channel’s high response rate Testimonial By Tom Spoelstra
Brevo testimonial

Matilde Touzalin

Fundraising Manager

Solidarités International

The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin

Case Studies

COMPANY CASE STUDIES
Brevo case study
Case Study Solidarités International

Solidarités International doubles its open rates and digitizes its fundraising process with Sendinblue

Read More
Brevo case study
Case Study AMS

AMS creates engagement and reaches their audience more effectively thanks to Sendinblue

Read More
Brevo case study
Case Study Florida Trend

Florida Trend gets up to 50% open rates leveraging dynamic contact segmentation

Read More

Video

Brevo — The most approachable CRM suite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .

What are the top features of Brevo?

Templates, Personalization and Landing page are some of the top features of Brevo.

Who uses Brevo?

Brevo is used by Hospitality, Publishing and Marketing And Advertising among other industries.

What are Brevo alternatives?

Aweber, MailerLite, ConvertKit and Zoho Campaigns are popular alternatives for Brevo.

Where is Brevo located?

Brevo is headquartered at 7, Rue de Madrid, Paris, Île-de-France 75008, FR.
lightning

Peers used Brevo for communication management and advertisement

Brevo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (11)
Analytics

4.62/5

Read Reviews (138)
Custom Reports

3.95/5

Read Reviews (1268)

Software Failure Risk Guidance

?

for Brevo

Overall Risk Meter

Low Medium High

Top Failure Risks for Brevo

Brevo Profile

Company Name

Brevo

Company Website

https://www.brevo.com/

HQ Location

7, Rue de Madrid, Paris, Île-de-France 75008, FR

Employees

501-1000

Social

Financials

SERIES B