Rejoiner Overview

Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Rejoiner.

Other use cases:

  • Helpdesk Management
  • Lifetime Value Management
  • Advertisement
  • Digital Signature
  • Training & Onboarding
  • Segmentation And Targeting
  • Content Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Rejoiner.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Improve Consistency
  • Improve Internal Communications
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Rejoiner Use-Cases and Business Priorities: Customer Satisfaction Data

Rejoiner works with different mediums / channels such as E-Mail.

Rejoiner's features include Recording, Personalization, Micro Customer Segmenting, etc. and Rejoiner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Rejoiner analytics capabilities include Custom Reports, and Analytics.

Reviews

"Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by ne...arly 40%." - Alana Jones

Rejoiner, Moosend, OM3 Email Marketing Platform, Netcore, SmartrMail, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rejoiner provides software and services for email, SMS, and direct mail marketing. Brands like Peak Design, Triumph Lingerie, and Humanscale use Rejoiner.

Popular Business Setting

for Rejoiner

Top Industries

  • Retail
  • Manufacturing
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Rejoiner Customer wins, Customer success stories, Case studies

What solutions does Rejoiner provide for Communication Management?

How efficiently Does Rejoiner manage your Engagement Management?

How can Rejoiner enhance your Campaign Management process?

How can Rejoiner enhance your Lifetime Value Management process?

11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Alana Jones

National Marketing Manager

Triumph

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones
Rejoiner testimonial

Adam Saraceno

CMO

Peak Design

Incredibly responsive with lightning-fast turnaround. Always willing to work with feedback. Seasoned strategists who understand the email/digital landscape. They go out of their way to help us meet our goals. Testimonial By Adam Saraceno
Rejoiner testimonial

Pete Trimble

Director of Ecommerce

Titleist

There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years.

Testimonial By Pete Trimble
CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Alana Jones

National Marketing Manager

Triumph

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones
Rejoiner testimonial

Adam Saraceno

CMO

Peak Design

Incredibly responsive with lightning-fast turnaround. Always willing to work with feedback. Seasoned strategists who understand the email/digital landscape. They go out of their way to help us meet our goals. Testimonial By Adam Saraceno
Rejoiner testimonial

Pete Trimble

Director of Ecommerce

Titleist

There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years.

Testimonial By Pete Trimble

How to Manually Exit a Customer from a Rejoiner Journey

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Frequently Asked Questions(FAQ)

for Rejoiner

What is Rejoiner?

Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.

It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.

Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.

What is Rejoiner used for?

Rejoiner is a Email Marketing Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Communication Management, Engagement Management and Campaign Management .

What are the top features of Rejoiner?

Recording, Personalization and Micro customer segmenting are some of the top features of Rejoiner.

Who uses Rejoiner?

Rejoiner is used by Retail, Manufacturing and Health, Wellness And Fitness among other industries.

What are Rejoiner alternatives?

Moosend, OM3 Email Marketing Platform, Netcore and SmartrMail are popular alternatives for Rejoiner.

Where is Rejoiner located?

Rejoiner is headquartered at Boston, MA.
lightning

Peers used Rejoiner for communication management and engagement management

Rejoiner Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (111)
Analytics

4.05/5 ★

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (111)
Analytics

4.05/5 ★

Read Reviews (18)

Software Failure Risk Guidance

?

for Rejoiner

Overall Risk Meter

Low Medium High

Top Failure Risks for Rejoiner

Rejoiner Profile

Company Name

Rejoiner

Company Website

https://www.rejoiner.com/

Year Founded

2012

HQ Location

Boston, MA

Employees

11-50

Social

Financials

PRIVATE