Rejoiner Overview
Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.
Use Cases
Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Rejoiner.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Rejoiner.
Rejoiner Use-Cases and Business Priorities: Customer Satisfaction Data
Rejoiner works with different mediums / channels such as E-Mail.
Rejoiner's features include Recording, Personalization, Micro Customer Segmenting, etc. and Rejoiner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Rejoiner analytics capabilities include Custom Reports, and Analytics.
Reviews
"There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templat...es for a new product line, the Rejoiner team quickly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years." - Pete Trimble
Peer review evidence (same sources as the product rating summary)
"...Rejoiner features retargeting email campaigns, which allows users to send customized emails to users who abandon online shopping carts...." Peer review
"...Rejoiner is helping KIKO make sure that our customers are engaged with our brand...." Testimonial by Igor Credali, Digital & eCommerce Manager, Kiko Milano
"...They monitor our campaigns and have made suggestions that resulted in a great increase to our ROI...." Peer review by Don Vasquez, CTO, Protalus
Rejoiner, Moosend, SmartrMail, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Rejoiner provides software and services for email, SMS, and direct mail marketing. Brands like Peak Design, Triumph Lingerie, and Humanscale use Rejoiner.
Popular Business Setting
for Rejoiner
Top Industries
- Retail
- Manufacturing
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Enterprise
Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.
Rejoiner Customer wins, Customer success stories, Case studies
How does Rejoiner address your Communication Management Challenges?
What Are the key features of Rejoiner for Engagement Management?
How does Rejoiner address your Campaign Management Challenges?
How can Rejoiner enhance your Lifetime Value Management process?
11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years. |
|
Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar. |
|
Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've been there to assist us. I've worked with a lot of E...SPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pete Trimble Director of Ecommerce Titleist |
There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years. |
|
Chris Napa DTC UX Lead Cross |
Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar. |
|
Colin Zeal Ecommerce Manager fully |
Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've been there to assist us. I've worked with a lot of E...SPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at. |
How to Manually Exit a Customer from a Rejoiner Journey
Frequently Asked Questions(FAQ)
for Rejoiner
What is Rejoiner?
Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.
It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.
Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.
What is Rejoiner used for?
What are the top features of Rejoiner?
Who uses Rejoiner?
What are Rejoiner alternatives?
Where is Rejoiner located?
Peers used Rejoiner for communication management and engagement management
Rejoiner Competitors
Rejoiner Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (111) |
| Analytics | Read Reviews (18) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (111) |
| Analytics | Read Reviews (18) |
Software Failure Risk Guidance
?for Rejoiner
Overall Risk Meter
Top Failure Risks for Rejoiner
Rejoiner Profile
HQ Location
Boston, MA
Employees
11-50
Social
Financials
PRIVATE
