Netcore Overview
Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:
- Actionable unified customer profiles by stitching user data from both online and offline channels.
- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.
- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.
- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.
Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.
With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Netcore.
Use Cases
Peers recommend Engagement Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Netcore.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.62/5 ★ |
"...Netcore Cloud s customer success team guided 99 Group marketers in creating personalized email campaigns to improve interactions and engagement...." Case Study 99 Group |
| engaging and following up |
4.66/5 ★ |
"...In one of these sessions, we discussed website engagement, and after implementation, we noticed a significant increase in our Website Engagement...." Testimonial by Temitayo Shittu, Group Head, Growth and Transformation, Wakanow |
| Communication Management with E-Mail |
4.48/5 ★ |
"...both api and smtp model to send email 2.Bonous for emails that are opened by customers...." Peer review by Mohammad S, Web and Mobile app Developer |
| sending & publishing communications |
4.45/5 ★ |
"...By implementing AI-powered emails, along with segmentation, we were able to send the right emails at the right time to each recipient...." Case Study 99 Group |
| tracking & monitoring communications |
4.63/5 ★ |
"...Pepipost keeps track of your email delivery, open rates, and bounce rates, as well as notifying you of unsubscribers and other actions taken by your users. ..." 11 Best SMTP Services for Reliable Email Marketing (Pros & Cons) |
| Helpdesk Management with Chat |
4.95/5 ★ |
"...The support technician that helped me with my issue stuck with it until it was resolved and it was a time consuming effort... over 1 hour!..." Peer review by Dave W., Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.62/5 ★ |
"...Netcore Cloud s customer success team guided 99 Group marketers in creating personalized email campaigns to improve interactions and engagement...." Case Study 99 Group |
|
| engaging and following up |
4.62/5 ★ |
| Communication Management with E-Mail |
4.48/5 ★ |
"...both api and smtp model to send email 2.Bonous for emails that are opened by customers...." Peer review by Mohammad S, Web and Mobile app Developer |
|
| sending & publishing communications |
4.48/5 ★ |
| tracking & monitoring communications |
4.48/5 ★ |
| Helpdesk Management with Chat |
4.95/5 ★ |
"...The support technician that helped me with my issue stuck with it until it was resolved and it was a time consuming effort... over 1 hour!..." Peer review by Dave W., Computer Software |
|
42+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3121 insights from peers and experts to help you assess how these Netcore use cases fit your Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We wanted to give our customers a personalized shopping experience at Woodland. We did this by introducing product recommendation widgets on the home page, PLP, and PDP, emails using Netcore Cloud's AI-powered personalization. By delivering more personalized recommendations, we were able to see a s...ignificant uplift in our conversions. Netcore’s AI-powered personalization contributed to 16% of our total revenues. |
|
Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham |
|
By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pavandeep Singh VP Operations Woodland |
We wanted to give our customers a personalized shopping experience at Woodland. We did this by introducing product recommendation widgets on the home page, PLP, and PDP, emails using Netcore Cloud's AI-powered personalization. By delivering more personalized recommendations, we were able to see a s...ignificant uplift in our conversions. Netcore’s AI-powered personalization contributed to 16% of our total revenues. |
|
Duc Pham Buyer Engagement Director Sendo |
Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham |
|
Subhasis Ghosh Joint President Kotak Mahindra Life Insurance Company Limited |
By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study SwiggyRead More |
|
Case Study SendoRead More |
|
Case Study Nykaa FashionRead More |
Frequently Asked Questions(FAQ)
for Netcore
What is Netcore?
What is Netcore used for?
What are the top features of Netcore?
Who uses Netcore?
What are Netcore alternatives?
Where is Netcore located?
Popular Business Setting
for Netcore
Top Industries
- Internet
- Transportation/Trucking/Railroad
- Financial Services
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used Netcore to Enhance customer relationships and Improve ROI
Netcore Alternatives
Peer and Expert Opinion on Features
for Netcore
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (247) |
| Alerts: popups & Notifications | Read Reviews (81) |
| Widgets | Read Reviews (48) |
| Dashboard | Read Reviews (36) |
| Micro customer segmenting | Read Reviews (19) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (247) |
| Alerts: popups & Notifications | Read Reviews (81) |
| Widgets | Read Reviews (48) |
| Dashboard | Read Reviews (36) |
| Micro customer segmenting | Read Reviews (19) |
IT and Other Capabilities
for Netcore
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (119) |
| Data Export | Read Reviews (179) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (119) |
| Data Export | Read Reviews (179) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (68) |
| Phone Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (291) |
| Email Support | Read Reviews (195) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (68) |
| Phone Support | Read Reviews (28) |
| 24/7 Support | Read Reviews (291) |
| Email Support | Read Reviews (195) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
Software Failure Risk Guidance
?for Netcore
Overall Risk Meter
Top Failure Risks for Netcore
Vendor Profile Details
Company Name
Netcore Cloud
Company Website
https://netcorecloud.com/HQ Location
Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.
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