Netcore Overview

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.

Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.

With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Netcore.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Reduce Bounce
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Netcore.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.62/5

Read Reviews (339)

"...Netcore Cloud s customer success team guided 99 Group marketers in creating personalized email campaigns to improve interactions and engagement...." Case Study 99 Group
engaging and following up

4.66/5

Read Reviews (204)

"...In one of these sessions, we discussed website engagement, and after implementation, we noticed a significant increase in our Website Engagement...."
Communication Management with E-Mail

4.48/5

Read Reviews (192)

"...both api and smtp model to send email 2.Bonous for emails that are opened by customers...."
sending & publishing communications

4.45/5

Read Reviews (177)

"...By implementing AI-powered emails, along with segmentation, we were able to send the right emails at the right time to each recipient...."
tracking & monitoring communications

4.63/5

Read Reviews (13)

"...Pepipost keeps track of your email delivery, open rates, and bounce rates, as well as notifying you of unsubscribers and other actions taken by your users. ..."
Helpdesk Management with Chat

4.95/5

Read Reviews (32)

"...The support technician that helped me with my issue stuck with it until it was resolved and it was a time consuming effort... over 1 hour!..."
PEER EXPERIENCES
Engagement Management with E-Mail

4.62/5

Read Reviews (339)

"...Netcore Cloud s customer success team guided 99 Group marketers in creating personalized email campaigns to improve interactions and engagement...." Case Study 99 Group
engaging and following up

4.62/5

Read Reviews (204)

Communication Management with E-Mail

4.48/5

Read Reviews (192)

"...both api and smtp model to send email 2.Bonous for emails that are opened by customers...." Peer review by Mohammad S, Web and Mobile app Developer
sending & publishing communications

4.48/5

Read Reviews (177)

tracking & monitoring communications

4.48/5

Read Reviews (13)

Helpdesk Management with Chat

4.95/5

Read Reviews (32)

"...The support technician that helped me with my issue stuck with it until it was resolved and it was a time consuming effort... over 1 hour!..." Peer review by Dave W., Computer Software

42+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3121 insights from peers and experts to help you assess how these Netcore use cases fit your Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Pavandeep Singh

VP Operations

Woodland

We wanted to give our customers a personalized shopping experience at Woodland. We did this by introducing product recommendation widgets on the home page, PLP, and PDP, emails using Netcore Cloud's AI-powered personalization. By delivering more personalized recommendations, we were able to see a s...ignificant uplift in our conversions. Netcore’s AI-powered personalization contributed to 16% of our total revenues.

Testimonial By Pavandeep Singh

Duc Pham

Buyer Engagement Director

Sendo

Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham

Subhasis Ghosh

Joint President

Kotak Mahindra Life Insurance Company Limited

By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh
CUSTOMERS TESTIMONIALS

Pavandeep Singh

VP Operations

Woodland

We wanted to give our customers a personalized shopping experience at Woodland. We did this by introducing product recommendation widgets on the home page, PLP, and PDP, emails using Netcore Cloud's AI-powered personalization. By delivering more personalized recommendations, we were able to see a s...ignificant uplift in our conversions. Netcore’s AI-powered personalization contributed to 16% of our total revenues.

Testimonial By Pavandeep Singh

Duc Pham

Buyer Engagement Director

Sendo

Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham

Subhasis Ghosh

Joint President

Kotak Mahindra Life Insurance Company Limited

By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh

Case Studies

COMPANY CASE STUDIES
Case Study Swiggy

How Swiggy achieves a 7% click-through rate on a million users with Netcore.

Read More
Case Study Sendo

How Sendo increases web and mobile app transactions by over 51% with Netcore Cloud

Read More
Case Study Nykaa Fashion

How Netcore helps Nykaa Fashion improve email open rates by 36%

Read More

Frequently Asked Questions(FAQ)

for Netcore

What is Netcore?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

What is Netcore used for?

Netcore is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Netcore?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Netcore.

Who uses Netcore?

Netcore is used by Internet, Transportation/Trucking/Railroad and Financial Services among other industries.

What are Netcore alternatives?

Moosend, SendPulse, Robly and Vero are popular alternatives for Netcore.

Where is Netcore located?

Netcore is headquartered at Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013..

Popular Business Setting

for Netcore

Top Industries

  • Internet
  • Transportation/Trucking/Railroad
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Netcore to Enhance customer relationships and Improve ROI

Peer and Expert Opinion on Features

for Netcore

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.60/5

Read Reviews (247)
Alerts: popups & Notifications

4.61/5

Read Reviews (81)
Widgets

4.10/5

Read Reviews (48)
Dashboard

4.47/5

Read Reviews (36)
Micro customer segmenting

4.62/5

Read Reviews (19)
FEATURES RATINGS AND REVIEWS
Personalization

4.60/5

Read Reviews (247)
Alerts: popups & Notifications

4.61/5

Read Reviews (81)
Widgets

4.10/5

Read Reviews (48)
Dashboard

4.47/5

Read Reviews (36)
Micro customer segmenting

4.62/5

Read Reviews (19)

IT and Other Capabilities

for Netcore

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (119)
Data Export

4.62/5

Read Reviews (179)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (119)
Data Export

4.62/5

Read Reviews (179)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5

Read Reviews (68)
Phone Support

4.72/5

Read Reviews (28)
24/7 Support

4.55/5

Read Reviews (291)
Email Support

4.45/5

Read Reviews (195)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5

Read Reviews (68)
Phone Support

4.72/5

Read Reviews (28)
24/7 Support

4.55/5

Read Reviews (291)
Email Support

4.45/5

Read Reviews (195)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)

Software Failure Risk Guidance

?

for Netcore

Overall Risk Meter

Low Medium High

Top Failure Risks for Netcore

Vendor Profile Details

Company Name

Netcore Cloud

Company Website

https://netcorecloud.com/

HQ Location

Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.

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