Netcore Overview
Netcorecloud's customer experience platform empowers marketers to enhance conversions, user engagement, and retention across websites and apps. This all-in-one solution focuses on delivering the right message through the right channel at the right time for each customer. Its global scalability ensures reliability, while its compliance and recognition accolades underscore its credibility. By centering on personalized communication, Netcorecloud facilitates targeted marketing strategies that resonate with individual user preferences, driving measurable business outcomes.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.
Netcore Use-Cases and Business Priorities: Customer Satisfaction Data
Netcore works with different mediums / channels such as E-Mail. and Chat.
Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Netcore support capabilities include Chat Support, Phone Support, AI Powered, etc. also Netcore analytics capabilities include Analytics, and Custom Reports.
Reviews
"By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just six months. Our moment of delight was when a recent email campaign (w...ith a user base of millions) fetched us an open rate of 25% & CTR of 7% which is unheard of in email marketing." - Sudeep Bansal
Netcore, Rejoiner, Moosend, OM3 Email Marketing Platform, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.
Popular Business Setting
for Netcore
Top Industries
- Internet
- Transportation/Trucking/Railroad
- Financial Services
Popular in
- Small Business
- Enterprise
- Mid Market
Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Netcore Use Cases
What Are the key features of Netcore for Engagement Management?
How can Netcore enhance your Communication Management process?
How does Netcore address your Helpdesk Management Challenges?
What makes Netcore ideal for Digital Marketing?
How does Netcore facilitate Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just six months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open ra...te of 25% & CTR of 7% which is unheard of in email marketing. |
|
The post-pandemic period (Unlock 1.0) was a blur for many of us at EaseMyTrip and our primary focus was to scale up to make up for the lost revenue in 2020. With Netcore's AI-led customer engagement platform, we were able to achieve an uplift of more than 4X on our overall business. The expert cons...ultancy and constant support extended by their Customer Success team has been pivotal in achieving this success. |
|
Netcore Cloud’s Omnichannel Customer Engagement and AI-powered Personalization solution has helped us deliver personalized shopping experiences across our website for our customers. By implementing product recommendation widgets on the Home page, PDP and PLP, we can recommend the right products at ...the right time to provide a personalized experience. As a result, Netcore’s personalization touched customer journey on the site resulting in 15% of overall revenue within just 90 days. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sudeep Bansal AVP Digital and Retention Marketing Swiggy |
By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just six months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open ra...te of 25% & CTR of 7% which is unheard of in email marketing. |
|
Vikash Goyal Head, Marketing EaseMyTrip |
The post-pandemic period (Unlock 1.0) was a blur for many of us at EaseMyTrip and our primary focus was to scale up to make up for the lost revenue in 2020. With Netcore's AI-led customer engagement platform, we were able to achieve an uplift of more than 4X on our overall business. The expert cons...ultancy and constant support extended by their Customer Success team has been pivotal in achieving this success. |
|
Mudit Tiwari General Manager - ECOM and Tech Chumbak |
Netcore Cloud’s Omnichannel Customer Engagement and AI-powered Personalization solution has helped us deliver personalized shopping experiences across our website for our customers. By implementing product recommendation widgets on the Home page, PDP and PLP, we can recommend the right products at ...the right time to provide a personalized experience. As a result, Netcore’s personalization touched customer journey on the site resulting in 15% of overall revenue within just 90 days. |
Case Studies
CASE STUDY GoZayaan
CASE STUDY TVS Credit
CASE STUDY Shadowfax
CASE STUDY LeadSchool
CASE STUDY Pandooin
CASE STUDY Vision+
Video
Mastering the Trendscape: State of MarTech 2024 Unveiled
Frequently Asked Questions(FAQ)
for Netcore
What is Netcore?
Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:
- Actionable unified customer profiles by stitching user data from both online and offline channels.
- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.
- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.
- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.
Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.
With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!
What is Netcore used for?
What are the top features of Netcore?
Who uses Netcore?
What are Netcore alternatives?
Where is Netcore located?
Peers used Netcore for engagement management and communication management
Netcore Competitors
Netcore Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
Software Failure Risk Guidance
?for Netcore
Overall Risk Meter
Top Failure Risks for Netcore
Netcore Cloud Pvt. Ltd News
Netcore Cloud Achieves CMMI Level 3: What This Means for Our Customers and Partners
Netcore Cloud has achieved CMMI Level 3 certification, signifying standardized and well-defined processes across the organization. This milestone enhances their credibility with Fortune 500 companies and regulated industries, ensuring high-quality, predictable outcomes. The certification complements existing standards like ISO 27001 and SOC 2 Type II, positioning Netcore Cloud for expansion into new markets.
Netcore Cloud Drives Double-Digit Revenue Growth and Footfall for Senco Gold & Diamonds - Tribune India
Netcore Cloud's collaboration with Senco Gold & Diamonds led to a significant uplift in revenue and footfall through AI-driven customer engagement strategies. This partnership facilitated Senco's transition to a data-driven enterprise, achieving a 2x conversion rate and over 5,000 store visits during the Akshay Tritiya festival. Key strategies included affinity-based segmentation and multi-channel engagement, enhancing both online and offline customer experiences.
Netcore Unbxd Receives Highest Score in Current Offering Category in The Forrester Wave: Commerce Search And Product Discovery Solutions, Q3 2025
Netcore Unbxd has been recognized as a Strong Performer, earning the highest score in the Current Offering category in The Forrester Wave: Commerce Search and Product Discovery Solutions, Q3 2025. The evaluation highlights Netcore Unbxd's strengths in areas like in-session personalization, usability, and dynamic categorization, showcasing its robust capabilities in enhancing ecommerce experiences.
How Netcore Drove a 78% Revenue Surge for a Leading Online Pharmaceutical Chain
Netcore Cloud enabled a leading online pharmaceutical chain to achieve a 78% revenue increase by implementing an AI-powered customer engagement platform. This platform facilitated personalized, automated marketing campaigns across multiple channels, enhancing customer journeys and improving conversion rates. Key strategies included welcome journeys, product view abandonment reminders, and cart abandonment messages, all orchestrated to deliver timely, context-aware interactions.
Netcore Cloud Pvt. Ltd Profile
Company Name
Netcore Cloud Pvt. Ltd
Company Website
https://netcorecloud.com/HQ Location
Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.
Employees
501-1000
Social
Financials
PRIVATE
