Netcore Overview

Netcorecloud's customer experience platform empowers marketers to enhance conversions, user engagement, and retention across websites and apps. This all-in-one solution focuses on delivering the right message through the right channel at the right time for each customer. Its global scalability ensures reliability, while its compliance and recognition accolades underscore its credibility. By centering on personalized communication, Netcorecloud facilitates targeted marketing strategies that resonate with individual user preferences, driving measurable business outcomes.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.

Other use cases:

  • Digital Marketing
  • Campaign Management
  • Training & Onboarding
  • Competitive Intelligence
  • Personalized Marketing
  • Channel Marketing
  • Direct Marketing
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Reduce Bounce
See all business priorities See less business priorities

Netcore Use-Cases and Business Priorities: Customer Satisfaction Data

Netcore works with different mediums / channels such as E-Mail. and Chat.

Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Netcore support capabilities include Chat Support, Phone Support, AI Powered, etc. also Netcore analytics capabilities include Analytics, and Custom Reports.

Reviews

"Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look f...orward to using all the available features on the panel for our campaigns." - Sandeep Bhatia

Peer review evidence (same sources as the product rating summary)

"...All Customer Engagement Personalization Email Customer Data Platform Product Experience Raman AI Engine AMP Featured guide ..." Guides
"...Pepipost is easy to use and definitely helps improve email deliverability when compared to sending emails directly from a shared server...." Peer review by Josh A., Digital Marketer, Marketing and Advertising
"...The support technician that helped me with my issue stuck with it until it was resolved and it was a time consuming effort... over 1 hour!..." Peer review by Dave W., Computer Software

Netcore, Rejoiner, Moosend, OM3 Email Marketing Platform, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.

Popular Business Setting

for Netcore

Top Industries

  • Internet
  • Transportation/Trucking/Railroad
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Netcore Customer wins, Customer success stories, Case studies

What makes Netcore ideal for Engagement Management?

Why is Netcore the best choice for Communication Management?

What solutions does Netcore provide for Helpdesk Management?

Why is Netcore the best choice for Digital Marketing?

What solutions does Netcore provide for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Bharat Buxani

Vice President of Marketing

99 Group

Netcore Cloud’s AI-powered email delivery solution has helped us deliver increased open rates and click-through rates throughout our email campaigns. By implementing AI-powered emails, along with segmentation, we were able to send the right emails at the right time to each recipient. We saw results... like a 100% uplift in email open rates and 4X uplift in Click Rates.

Testimonial By Bharat Buxani
Netcore testimonial

Jacob Dryer

Digital Marketing Manager

Miss Amara

We were already using a renowned recommendation engine and were getting good conversion rates when we were introduced to Netcore through a co-marketer in Australia. Netcore’s personalization engine helped us further improve the accuracy of the recommendations. Also, we were able to integrate these ...effectively at more different touch-points in the website. With this, we were able to increase the ATC rates by 4%-5% ON TOP of the existing engine. Would recommend others to try them out!

Testimonial By Jacob Dryer
CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Bharat Buxani

Vice President of Marketing

99 Group

Netcore Cloud’s AI-powered email delivery solution has helped us deliver increased open rates and click-through rates throughout our email campaigns. By implementing AI-powered emails, along with segmentation, we were able to send the right emails at the right time to each recipient. We saw results... like a 100% uplift in email open rates and 4X uplift in Click Rates.

Testimonial By Bharat Buxani
Netcore testimonial

Jacob Dryer

Digital Marketing Manager

Miss Amara

We were already using a renowned recommendation engine and were getting good conversion rates when we were introduced to Netcore through a co-marketer in Australia. Netcore’s personalization engine helped us further improve the accuracy of the recommendations. Also, we were able to integrate these ...effectively at more different touch-points in the website. With this, we were able to increase the ATC rates by 4%-5% ON TOP of the existing engine. Would recommend others to try them out!

Testimonial By Jacob Dryer
 

Bajaj Markets Boosts Engagement and Lead Generation with Netcore Cloud's AI Agents

Netcore Cloud's AI Agents have significantly enhanced Bajaj Markets' engagement and lead generation, achieving a 17% increase in clicks and improved lead volume in the Demat and Personal Loan categor...ies. This collaboration highlights the impact of AI-driven personalization and strategic marketing, demonstrating Netcore's ability to deliver scalable, brand-aligned growth.

Read on →
 

Netcore Cloud Drives Double-Digit Revenue Growth and Footfall for Senco Gold & Diamonds - Tribune India

Netcore Cloud's collaboration with Senco Gold & Diamonds led to a significant uplift in revenue and footfall through AI-driven customer engagement strategies. This partnership facilitated Senco's tra...nsition to a data-driven enterprise, achieving a 2x conversion rate and over 5,000 store visits during the Akshay Tritiya festival. Key strategies included affinity-based segmentation and multi-channel engagement, enhancing both online and offline customer experiences.

Read on →
 

Premier sneaker and streetwear boutique (established 2016) - Retail - Small

Netcore’s Segment Agent helped a leading streetwear retailer boost revenue by 6X. The brand replaced manual segmentation with AI-driven dynamic clustering and automated journeys. Campaigns were tailo...red to user behavior, including cart and browse abandonment triggers. RFM modeling enabled VIP-level targeting and improved retention. The retailer saw a 75% higher open rate, 3% email CTR, and 67% of WhatsApp revenue driven by AI.

 

Telkomsel - Telecommunications - Very Large

Jakarta, Indonesia

Netcore Product Experience helped Telkomsel grow its audience by 7.3 times. Telkomsel used dynamic segmentation and session-aware nudges in the MyTelkomsel app. The solution replaced slow, static tar...geting with real-time engagement. Click rates increased by 37%. Conversion rates improved by 13% in A/B tests. Telkomsel achieved measurable uplift in user engagement and campaign results.

 

Restaurant Equippers - Retail - Medium

Columbus, USA

Netcore’s AI-powered product discovery platform helped Restaurant Equippers boost add-to-cart rates by up to 20%. The company faced issues with search relevance and high manual effort. Netcore’s solu...tion included advanced AI search, an agentic shopping assistant, and dynamic merchandising. Within weeks, search engagement rose to 60–70%, revenue increased by 20%, and average order value grew by 10%. Customer support calls dropped as shoppers found products more easily.

 

ResMed - Medical Devices - Large

Sydney, Australia

Netcore’s AI-powered search and merchandising platform helped ResMed boost revenue by 23.74%. The company saw a 21.39% increase in conversion rate and a 15.28% rise in customer engagement. ResMed ove...rcame poor query understanding and merchandising bottlenecks. The solution delivered faster product discovery and reduced IT dependency. Customers now find products more easily, improving their shopping experience.

Mastering the Trendscape: State of MarTech 2024 Unveiled

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Netcore

What is Netcore?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.

Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.

With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!

What is Netcore used for?

Netcore is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Netcore?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Netcore.

Who uses Netcore?

Netcore is used by Internet, Transportation/Trucking/Railroad and Financial Services among other industries.

What are Netcore alternatives?

Rejoiner, Moosend, OM3 Email Marketing Platform and Newoldstamp are popular alternatives for Netcore.

Where is Netcore located?

Netcore is headquartered at Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013..
lightning

Peers used Netcore for engagement management and communication management

Netcore Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)

Software Failure Risk Guidance

?

for Netcore

Overall Risk Meter

Low Medium High

Top Failure Risks for Netcore

Netcore Cloud Pvt. Ltd News

Company

Netcore Cloud Rebrands as Netcore.ai, Shifts to Outcome-Based AI ...

Netcore Cloud has rebranded to Netcore.ai, introducing an agentic marketing platform that integrates AI agents with human growth engineers to co-own marketing outcomes. This platform aims to enhance customer engagement by structurally linking vendor success to client performance, serving over 6,500 brands globally across various sectors.

Company

Netcore Cloud rebrands as Netcore.ai, bets on agentic AI and outcome-based marketing

Netcore Cloud has rebranded as Netcore.ai, transitioning to an AI-native marketing platform. The rebranding reflects a shift towards using autonomous AI agents for campaign management and introducing an outcome-based engagement model. This strategic change aims to align marketing efforts with business metrics and enhance customer engagement through AI-driven solutions.

Company

Netcore Cloud rebrands as Netcore.ai

Netcore Cloud has rebranded to Netcore.ai, reflecting its shift to an agentic marketing platform. This rebrand signifies a move towards a model where AI agents autonomously manage marketing campaigns, while Netcore's growth engineers remain accountable for client outcomes. The platform integrates customer engagement, product discovery, and more into a unified stack, emphasizing outcome-based pricing.

Partnership

Deloitte India partners with Netcore Cloud to drive AI-led agentic marketing

Deloitte India and Netcore Cloud have formed a strategic partnership to promote AI-led agentic marketing. This alliance combines Deloitte's advisory and data services with Netcore's marketing technology to enhance customer engagement through data and automation. The collaboration targets sectors like retail and banking, aiming to improve customer retention and engagement by leveraging AI-driven marketing strategies.

Netcore Cloud Pvt. Ltd Profile

Company Name

Netcore Cloud Pvt. Ltd

Company Website

https://netcore.ai/

HQ Location

Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.

Employees

501-1000

Social

Financials

PRIVATE