Netcore Overview

Netcorecloud's customer experience platform empowers marketers to enhance conversions, user engagement, and retention across websites and apps. This all-in-one solution focuses on delivering the right message through the right channel at the right time for each customer. Its global scalability ensures reliability, while its compliance and recognition accolades underscore its credibility. By centering on personalized communication, Netcorecloud facilitates targeted marketing strategies that resonate with individual user preferences, driving measurable business outcomes.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.

Other use cases:

  • Digital Marketing
  • Campaign Management
  • Training & Onboarding
  • Competitive Intelligence
  • Personalized Marketing
  • Channel Marketing
  • Direct Marketing
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Reduce Bounce
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Netcore Use-Cases and Business Priorities: Customer Satisfaction Data

Netcore works with different mediums / channels such as E-Mail. and Chat.

Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Netcore support capabilities include Chat Support, Phone Support, AI Powered, etc. also Netcore analytics capabilities include Analytics, and Custom Reports.

Reviews

"Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look f...orward to using all the available features on the panel for our campaigns." - Sandeep Bhatia

Netcore, Rejoiner, Moosend, Newoldstamp, SmartrMail, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.

Popular Business Setting

for Netcore

Top Industries

  • Internet
  • Transportation/Trucking/Railroad
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Netcore Customer wins, Customer success stories, Case studies

How can Netcore enhance your Engagement Management process?

How efficiently Does Netcore manage your Communication Management?

How efficiently Does Netcore manage your Helpdesk Management?

How can Netcore enhance your Digital Marketing process?

How efficiently Does Netcore manage your Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Temitayo Shittu

Group Head, Growth and Transformation

Wakanow

Our 4 years with Netcore Cloud has been a great experience. We are ensured round the clock support from the Netcore team, regular reports on the platform usage as well as consultation on how we can improve the effectiveness of our communication. In one of these sessions, we discussed website engage...ment, and after implementation, we noticed a significant increase in our Website Engagement.

Testimonial By Temitayo Shittu
Netcore testimonial

Jacob Dryer

Digital Marketing Manager

Miss Amara

We were already using a renowned recommendation engine and were getting good conversion rates when we were introduced to Netcore through a co-marketer in Australia. Netcore’s personalization engine helped us further improve the accuracy of the recommendations. Also, we were able to integrate these ...effectively at more different touch-points in the website. With this, we were able to increase the ATC rates by 4%-5% ON TOP of the existing engine. Would recommend others to try them out!

Testimonial By Jacob Dryer
CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Temitayo Shittu

Group Head, Growth and Transformation

Wakanow

Our 4 years with Netcore Cloud has been a great experience. We are ensured round the clock support from the Netcore team, regular reports on the platform usage as well as consultation on how we can improve the effectiveness of our communication. In one of these sessions, we discussed website engage...ment, and after implementation, we noticed a significant increase in our Website Engagement.

Testimonial By Temitayo Shittu
Netcore testimonial

Jacob Dryer

Digital Marketing Manager

Miss Amara

We were already using a renowned recommendation engine and were getting good conversion rates when we were introduced to Netcore through a co-marketer in Australia. Netcore’s personalization engine helped us further improve the accuracy of the recommendations. Also, we were able to integrate these ...effectively at more different touch-points in the website. With this, we were able to increase the ATC rates by 4%-5% ON TOP of the existing engine. Would recommend others to try them out!

Testimonial By Jacob Dryer
 

Netcore Cloud Drives Double-Digit Revenue Growth and Footfall for Senco Gold & Diamonds - Tribune India

Netcore Cloud's collaboration with Senco Gold & Diamonds led to a significant uplift in revenue and footfall through AI-driven customer engagement strategies. This partnership facilitated Senco's tra...nsition to a data-driven enterprise, achieving a 2x conversion rate and over 5,000 store visits during the Akshay Tritiya festival. Key strategies included affinity-based segmentation and multi-channel engagement, enhancing both online and offline customer experiences.

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How Netcore Drove a 78% Revenue Surge for a Leading Online Pharmaceutical Chain

Netcore Cloud enabled a leading online pharmaceutical chain to achieve a 78% revenue increase by implementing an AI-powered customer engagement platform. This platform facilitated personalized, autom...ated marketing campaigns across multiple channels, enhancing customer journeys and improving conversion rates. Key strategies included welcome journeys, product view abandonment reminders, and cart abandonment messages, all orchestrated to deliver timely, context-aware interactions.

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Global Beauty Brand with 3000+ Stores Unlocks 13% More Revenue With Netcore

A global beauty brand with over 3,000 stores increased its revenue by 13% using Netcore's AI-driven personalization tools. By implementing personalized homepage recommendations, tailored product page...s, and exit-intent popups, the brand improved homepage engagement by 13.4% and reduced bounce rates by 7.5%. Netcore's real-time AI engine provided precise, predictive personalization, enhancing the overall ecommerce experience and driving significant revenue growth.

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Zee Tamil - Media & Entertainment

Netcore Cloud helped Zee Tamil run auditions on WhatsApp. Zee Tamil used WhatsApp to reach more users. They saw a 10% increase in daily active users. The campaign generated over 790 leads. This shows... how WhatsApp can boost user engagement and lead generation for media brands.

Read more →

The Jewellery Group - Retail

Netcore Cloud’s customer engagement platform helped The Jewellery Group grow their digital business. The Jewellery Group used Netcore Cloud to improve customer engagement. They achieved a 9X return o...n investment. The platform supported their ecommerce growth during the festive season. Netcore Cloud enabled better campaign management and customer retention. The Jewellery Group saw strong results from using Netcore Cloud.

Read more →

Tata 1mg - Health, Wellness And Fitness

Netcore's AMP Email helped Tata 1mg boost engagement in healthcare. Tata 1mg used AMP Email to reach more users. They saw 100% growth in reach. Click-to-open rates went up by 200%. This shows strong ...results for email innovation in the health sector.

Read more →

Mastering the Trendscape: State of MarTech 2024 Unveiled

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Frequently Asked Questions(FAQ)

for Netcore

What is Netcore?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.

Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.

With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!

What is Netcore used for?

Netcore is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Netcore?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Netcore.

Who uses Netcore?

Netcore is used by Internet, Transportation/Trucking/Railroad and Financial Services among other industries.

What are Netcore alternatives?

Rejoiner, Moosend, Newoldstamp and SmartrMail are popular alternatives for Netcore.

Where is Netcore located?

Netcore is headquartered at Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013..
lightning

Peers used Netcore for engagement management and communication management

Netcore Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)

Software Failure Risk Guidance

?

for Netcore

Overall Risk Meter

Low Medium High

Top Failure Risks for Netcore

Netcore Cloud Pvt. Ltd News

Product

Netcore Cloud Achieves CMMI Level 3 Appraisal

Netcore Cloud has achieved a CMMI Level 3 appraisal, reflecting its commitment to quality and operational maturity. This appraisal, conducted by Equalitas Certifications Limited, indicates that Netcore Cloud's processes are well-defined and standardized, enhancing its capability to engage with top-tier clients and expand into regulated markets.

Product

Netcore Cloud Achieves CMMI Level 3: A Milestone in AI-Powered Customer Engagement

Netcore Cloud has achieved CMMI Level 3 certification, indicating its defined process maturity and commitment to quality in AI-powered customer engagement. This milestone enhances its operational maturity, allowing expansion into regulated markets. The certification, conducted by Equalitas Certifications Limited, aligns with Netcore's compliance protocols, reinforcing its global competitiveness.

Executive

Flair Airlines and Netcore Cloud Join Forces to Shape the Future of AI-Led Customer Engagement in Aviation

Netcore Cloud has appointed Vassil Mladjov, Deepthi Nagarajan, and Sourabh Mahajan to senior leadership roles to drive international growth in Agentic Marketing. These strategic hires aim to enhance Netcore's AI strategy and global market engagement, reinforcing its leadership in the Agentic Marketing sector.

Executive

Netcore Cloud Strengthens Global Leadership with Strategic Hires in Strategy, Sales, and Marketing

Netcore Cloud has appointed Vassil Mladjov as SVP of Agentic AI and Strategy, Deepthi Nagarajan as VP of Marketing, and Sourabh Mahajan as SVP of Sales to bolster its leadership team. These strategic hires aim to enhance Netcore's global growth and leadership in agentic marketing, focusing on AI-driven personalization and customer engagement.

Netcore Cloud Pvt. Ltd Profile

Company Name

Netcore Cloud Pvt. Ltd

Company Website

https://netcorecloud.com/

HQ Location

Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.

Employees

501-1000

Social

Financials

PRIVATE