Netcore Overview
Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.
Netcore Use-Cases and Business Priorities: Customer Satisfaction Data
Netcore works with different mediums / channels such as E-Mail, and Chat,
Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc.
Reviews
"Netcore Cloud’s Omnichannel Customer Engagement and AI-powered Personalization solution has helped us deliver personalized shopping experiences across our website for our customers. By implementing product recommendation widgets on the Home page, PD...P and PLP, we can recommend the right products at the right time to provide a personalized experience. As a result, Netcore’s personalization touched customer journey on the site resulting in 15% of overall revenue within just 90 days." - Mudit Tiwari
Netcore, Moosend, SendPulse, Robly, Vero, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Netcore
Top Industries
- Internet
- Transportation/Trucking/Railroad
- Financial Services
Popular in
- Small Business
- Enterprise
- Mid Market
Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Netcore Use Cases
How efficiently Does Netcore manage your Engagement Management?
"...With Netcore's AI-led customer engagement platform, we were able to achieve an uplift of more than 4X on our overall business...." Testimonial by Vikash Goyal, Head, Marketing, EaseMyTrip
How efficiently Does Netcore manage your Communication Management?
"...I managed to automate sending emails for my mailing list I like that I can easily send 2000 email per day with SMTP..." Peer review by Alin R., Information Technology and Services
What benefits does Netcore offer for Helpdesk Management?
What benefits does Netcore offer for Digital Marketing?
How can Netcore enhance your Campaign Management process?
42+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Netcore Cloud’s Omnichannel Customer Engagement and AI-powered Personalization solution has helped us deliver personalized shopping experiences across our website for our customers. By implementing product recommendation widgets on the Home page, PDP and PLP, we can recommend the right products at ...the right time to provide a personalized experience. As a result, Netcore’s personalization touched customer journey on the site resulting in 15% of overall revenue within just 90 days. |
|
By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just six months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open ra...te of 25% & CTR of 7% which is unheard of in email marketing. |
|
We leveraged Netcore's User Path Analysis to understand how users navigate across our app to apply for job opportunities and special course applications. By using journeys on this data, we were able to drive feature usage and saw a 43% increase in DAUs in 90 days. Our users are now using a lot more... features other than just applying to jobs. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mudit Tiwari General Manager - ECOM and Tech Chumbak |
Netcore Cloud’s Omnichannel Customer Engagement and AI-powered Personalization solution has helped us deliver personalized shopping experiences across our website for our customers. By implementing product recommendation widgets on the Home page, PDP and PLP, we can recommend the right products at ...the right time to provide a personalized experience. As a result, Netcore’s personalization touched customer journey on the site resulting in 15% of overall revenue within just 90 days. |
|
Sudeep Bansal AVP Digital and Retention Marketing Swiggy |
By switching to Netcore, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just six months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open ra...te of 25% & CTR of 7% which is unheard of in email marketing. |
|
Diana Tanu COO TopKarir |
We leveraged Netcore's User Path Analysis to understand how users navigate across our app to apply for job opportunities and special course applications. By using journeys on this data, we were able to drive feature usage and saw a 43% increase in DAUs in 90 days. Our users are now using a lot more... features other than just applying to jobs. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study WoodlandRead More |
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Case Study ChumbakRead More |
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Case Study Miss AmaraRead More |
Video
Mastering the Trendscape: State of MarTech 2024 Unveiled
Frequently Asked Questions(FAQ)
for Netcore
What is Netcore?
Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:
- Actionable unified customer profiles by stitching user data from both online and offline channels.
- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.
- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.
- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.
Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.
With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!
What is Netcore used for?
What are the top features of Netcore?
Who uses Netcore?
What are Netcore alternatives?
Where is Netcore located?
Peers used Netcore for engagement management and communication management
Netcore Competitors
Netcore Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (173) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (212) |
Software Failure Risk Guidance
?for Netcore
Overall Risk Meter
Top Failure Risks for Netcore
Netcore Cloud Feeds
Shoppable Emails: Converting the Inbox to an Email Shop
Today’s shoppers plan their purchases online, prioritizing convenience and meaningful experiences over mere price reductions. Our latest Consumer Survey Report reveals that nearly half of all North American shoppers are willing to pay more for quality rewards and loyalty programs. In 2024, 85% of shoppers will abandon brands due to poor experiences, such as irrelevant...
The post Shoppable Emails: Converting the Inbox to an Email Shop appeared first on Netcore Cloud.
Customer Engagement Analytics: 31 Metrics B2C Marketers Will Ever Need to Measure Across Channels
Creating long-lasting and positive customer experiences requires more than just gut feelings and hunches. For optimal marketing results, you need data-driven customer engagement analytics to gauge your customers’ interest in your brand. These metrics unlock a treasure trove of insights, revealing patterns, preferences, and pain points in the customer journey. This provides a clear sense...
The post Customer Engagement Analytics: 31 Metrics B2C Marketers Will Ever Need to Measure Across Channels appeared first on Netcore Cloud.
Netcore Cloud Profile
Company Name
Netcore Cloud
Company Website
https://netcorecloud.com/HQ Location
Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.
Employees
501-1000
Social
Financials
PRIVATE
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