Netcore Overview

Netcorecloud's customer experience platform empowers marketers to enhance conversions, user engagement, and retention across websites and apps. This all-in-one solution focuses on delivering the right message through the right channel at the right time for each customer. Its global scalability ensures reliability, while its compliance and recognition accolades underscore its credibility. By centering on personalized communication, Netcorecloud facilitates targeted marketing strategies that resonate with individual user preferences, driving measurable business outcomes.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.

Other use cases:

  • Digital Marketing
  • Campaign Management
  • Training & Onboarding
  • Competitive Intelligence
  • Personalized Marketing
  • Channel Marketing
  • Direct Marketing
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Reduce Bounce
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Netcore Use-Cases and Business Priorities: Customer Satisfaction Data

Netcore works with different mediums / channels such as E-Mail. and Chat.

Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Netcore support capabilities include Chat Support, Phone Support, AI Powered, etc. also Netcore analytics capabilities include Analytics, and Custom Reports.

Reviews

"Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look f...orward to using all the available features on the panel for our campaigns." - Sandeep Bhatia

Netcore, Rejoiner, Moosend, OM3 Email Marketing Platform, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.

Popular Business Setting

for Netcore

Top Industries

  • Internet
  • Transportation/Trucking/Railroad
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Netcore Customer wins, Customer success stories, Case studies

What solutions does Netcore provide for Engagement Management?

What Are the key features of Netcore for Communication Management?

How can Netcore optimize your Helpdesk Management Workflow?

How can Netcore enhance your Digital Marketing process?

How can Netcore optimize your Campaign Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Subhasis Ghosh

Joint President

Kotak Mahindra Life Insurance Company Limited

By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh
Netcore testimonial

Oscar Darmawan

CEO

Indodax

Netcore Cloud’s AI-powered email delivery solution has helped us deliver increased open rates and click through rates throughout our email campaigns. By implementing AI powered emails, we were able to send the right emails at the right time to each recipient. We saw results like a 158% uplift in em...ail open rates within just 60 days.

Testimonial By Oscar Darmawan
CUSTOMERS TESTIMONIALS
Netcore testimonial

Sandeep Bhatia

Associate Product Marketing Manager

Nykaa Fashion

Netcore’s Smart AI engine- Raman has helped us in optimizing campaigns in the past. This time we used Raman for STO which really helped us to boost our email open rate. We appreciate the innovation ideas and constant support from the team and look forward to using all the available features on the ...panel for our campaigns.

Testimonial By Sandeep Bhatia
Netcore testimonial

Subhasis Ghosh

Joint President

Kotak Mahindra Life Insurance Company Limited

By identifying the right segment and adding a new content approach through Microns, we were able to improve the active database size by 88%, thanks to Netcore Cloud. Testimonial By Subhasis Ghosh
Netcore testimonial

Oscar Darmawan

CEO

Indodax

Netcore Cloud’s AI-powered email delivery solution has helped us deliver increased open rates and click through rates throughout our email campaigns. By implementing AI powered emails, we were able to send the right emails at the right time to each recipient. We saw results like a 158% uplift in em...ail open rates within just 60 days.

Testimonial By Oscar Darmawan
 

Netcore Cloud Drives Double-Digit Revenue Growth and Footfall for Senco Gold & Diamonds - Tribune India

Netcore Cloud's collaboration with Senco Gold & Diamonds led to a significant uplift in revenue and footfall through AI-driven customer engagement strategies. This partnership facilitated Senco's tra...nsition to a data-driven enterprise, achieving a 2x conversion rate and over 5,000 store visits during the Akshay Tritiya festival. Key strategies included affinity-based segmentation and multi-channel engagement, enhancing both online and offline customer experiences.

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How Netcore Drove a 78% Revenue Surge for a Leading Online Pharmaceutical Chain

Netcore Cloud enabled a leading online pharmaceutical chain to achieve a 78% revenue increase by implementing an AI-powered customer engagement platform. This platform facilitated personalized, autom...ated marketing campaigns across multiple channels, enhancing customer journeys and improving conversion rates. Key strategies included welcome journeys, product view abandonment reminders, and cart abandonment messages, all orchestrated to deliver timely, context-aware interactions.

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Global Beauty Brand with 3000+ Stores Unlocks 13% More Revenue With Netcore

A global beauty brand with over 3,000 stores increased its revenue by 13% using Netcore's AI-driven personalization tools. By implementing personalized homepage recommendations, tailored product page...s, and exit-intent popups, the brand improved homepage engagement by 13.4% and reduced bounce rates by 7.5%. Netcore's real-time AI engine provided precise, predictive personalization, enhancing the overall ecommerce experience and driving significant revenue growth.

Read more →

Air India Express - Transportation/trucking/railroad

Netcore's platform helped Air India Express achieve a 70X return on investment. The platform improved customer interactions. This led to significant business growth.

Read more →

Andamen - Apparel & Fashion

Andamen used Netcore's Customer Engagement Platform. They saw a 30% increase in revenue. They achieved 800% ROI. The platform contributed 9% to their overall revenue growth.

Read more →

Axis Securities Ltd - Financial Services

Axis Securities Ltd used Netcore Cloud to improve their app. They increased app stickiness by 16%. They also reduced app uninstalls by 14%. This helped them keep more users.

Read more →

Mastering the Trendscape: State of MarTech 2024 Unveiled

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Frequently Asked Questions(FAQ)

for Netcore

What is Netcore?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.

Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.

With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!

What is Netcore used for?

Netcore is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Netcore?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Netcore.

Who uses Netcore?

Netcore is used by Internet, Transportation/Trucking/Railroad and Financial Services among other industries.

What are Netcore alternatives?

Rejoiner, Moosend, OM3 Email Marketing Platform and Newoldstamp are popular alternatives for Netcore.

Where is Netcore located?

Netcore is headquartered at Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013..
lightning

Peers used Netcore for engagement management and communication management

Netcore Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)

Software Failure Risk Guidance

?

for Netcore

Overall Risk Meter

Low Medium High

Top Failure Risks for Netcore

Netcore Cloud Pvt. Ltd News

Executive

Netcore Cloud Strengthens Global Leadership with Strategic Hires in Strategy, Sales, and Marketing

Netcore Cloud has appointed Vassil Mladjov as SVP of Agentic AI and Strategy, Deepthi Nagarajan as VP of Marketing, and Sourabh Mahajan as SVP of Sales to bolster its leadership team. These strategic hires aim to enhance Netcore's global growth and leadership in agentic marketing, focusing on AI-driven personalization and customer engagement.

Product

Netcore Cloud Launches AI Shopping Agent: The Intelligent Assistant Redefining E-commerce Engagement

Netcore Cloud has launched the AI Shopping Agent, a conversational commerce solution designed to enhance e-commerce engagement by personalizing the shopping experience. This AI-driven tool aims to increase cart additions and average order value through intelligent, real-time interactions that anticipate customer needs. The Shopping Agent integrates with existing systems and is available for deployment via JS snippets or APIs.

Product

Netcore Cloud Achieves CMMI Level 3: What This Means for Our Customers and Partners

Netcore Cloud has achieved CMMI Level 3 certification, signifying standardized and well-defined processes across the organization. This milestone enhances their credibility with Fortune 500 companies and regulated industries, ensuring high-quality, predictable outcomes. The certification complements existing standards like ISO 27001 and SOC 2 Type II, positioning Netcore Cloud for expansion into new markets.

Awards

Netcore Unbxd Receives Highest Score in Current Offering Category in The Forrester Wave: Commerce Search And Product Discovery Solutions, Q3 2025

Netcore Unbxd has been recognized as a Strong Performer, earning the highest score in the Current Offering category in The Forrester Wave: Commerce Search and Product Discovery Solutions, Q3 2025. The evaluation highlights Netcore Unbxd's strengths in areas like in-session personalization, usability, and dynamic categorization, showcasing its robust capabilities in enhancing ecommerce experiences.

Netcore Cloud Pvt. Ltd Profile

Company Name

Netcore Cloud Pvt. Ltd

Company Website

https://netcorecloud.com/

HQ Location

Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.

Employees

501-1000

Social

Financials

PRIVATE