Real-World Case Studies and Customer Success Stories with Lucidchart

Lucidchart helps Okta create clear visuals that show product value and build trust with customers. Okta uses Lucidchart diagrams in sales calls to explain complex identity solutions. The diagrams hel...p train new and experienced sales reps. Okta’s technical team keeps diagrams updated in a central library. This saves time and helps Okta deliver smooth implementations for customers.
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Lucidchart helped GoTo, a SaaS company, improve network documentation across all North American offices. The team used Lucidchart to create and update network diagrams from any device, making collabo...ration easy. Integration with Confluence allowed for quick embedding and updating of diagrams. Lucidchart's lower cost let GoTo expand access to more employees, increasing understanding company-wide. Real-time collaboration kept diagrams accurate and up to date.
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Lucid Visual Collaboration Suite helped Devoteam increase marketing leads by 36% year-over-year. The marketing team used Lucid to brainstorm, map customer journeys, and run campaigns, saving 12.5 hou...rs per year. Meeting participation rose from 50% to 90% with Lucidspark. The sales process shortened from 2 months to 2 weeks for client-facing teams. Devoteam centralized documentation, cutting diagram creation time from 2 days to 30 minutes.
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Lucidchart helped Hitachi's after-sales service team improve customer satisfaction and streamline operations. The team used Lucidchart to create interactive process diagrams, linking 15 sub-processes... for clear case management. All team members can now access the latest process documentation instantly. Lucidchart's cloud platform removed version control issues and made updates easy. Team members praised the tool for making workflows visible and easy to share.
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Lucidchart helps Hitachi Vantara document and update complex case management processes. Arun's team uses interactive diagrams to map every step, linking 15 subprocesses for full transparency. The clo...ud-based platform ensures everyone accesses the latest version, improving collaboration and reducing errors. Embedding Lucidchart in the internal portal creates a single source of truth for all teams. This drives higher customer satisfaction and employee success.
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Lucidchart helped LINE Corporation improve innovation and teamwork. The team used Lucidchart to manage visual specs and track project progress. Sharing documents became easier, and teams could work t...ogether in real time. Integration with Confluence made it simple to keep everyone updated. The result was faster, more efficient project management for their advertising platform.
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Lucidchart helps Okta show product value and build trust with customers. Okta uses Lucidchart to create diagrams that explain technical solutions and speed up sales. Sales teams use templates to cust...omize visuals during calls, making complex ideas clear. Okta's teams use Lucidchart for training, sharing, and fast implementation. Visuals help Okta close deals and support smooth onboarding for new clients.
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Lucidchart helps Uber's fintech product manager, Rahul, turn complex product ideas into clear diagrams. He uses Lucidchart to brainstorm, create mind maps, and build process flow diagrams for new too...ls. The platform lets his team collaborate in real time and store diagrams for easy access. Lucidchart makes it easier for Rahul to explain ideas to stakeholders and get buy-in from management. This visual approach supports Uber's global financial planning and reporting needs.
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Lucidchart helped Delta Airlines fix workflow issues in their Minneapolis maintenance hub. Steve Groff used Lucidchart to visualize and improve warehouse processes. The tool made it easy to collect f...eedback and clarify responsibilities. Delta saved time and cut costs, with process changes leading to significant financial savings. Lucidchart improved team collaboration and process adoption.
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Lucidchart helps Built Technologies manage complex sales with over 20 stakeholders. The sales team uses Lucidchart for account mapping to see relationships and track key players. Integration with Sal...esforce lets reps import contacts and keep account maps updated. This process creates a single source of truth and improves team alignment. Sales engineers use Lucidchart to build custom workflows for clients in real time. The result is better deal understanding, more efficient sales, and increased visibility.
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Lucidchart helps the PlanSwift marketing team work visually. They use Lucidchart to plan campaigns, map the customer journey, and present ideas to management. The team collaborates in real time on di...agrams for project planning and sprint schedules. Lucidchart makes it easy to optimize the customer lifecycle and improve cross-team communication. The tool supports faster buy-in from executives and helps new hires get up to speed quickly.
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Lucidchart helps Mozilla product managers and UX designers create user flows and low-fidelity mockups. The tool makes it easy for remote teams in New York and Taipei to work together. Teams use Lucid...chart to map applications and share diagrams in real time. Linking diagrams to Dropbox keeps design artifacts up to date. This workflow reduces duplicate work and keeps everyone aligned.
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Lucidchart helped LINE Corporation improve team understanding and speed up project work. Employees use Lucidchart to make diagrams that explain complex ideas. The integration with Confluence lets tea...ms store and share all project visuals in one place. Real-time collaboration means no more versioning issues. Teams now work faster and communicate better across countries.
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Lucidspark helped EVBox boost team collaboration and streamline group work. The marketing team used Lucidspark to run virtual workshops with 20-30 people, improving coordination and idea sharing. Fea...tures like breakout boards, voting, and emoji reactions made it easy to collect and prioritize ideas. The team saved time and worked more efficiently, even when remote. Lucidspark enabled EVBox to map customer journeys and align on clear next steps.
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Lucidchart helped Western Union's go-to-market manager, Alberto, quickly switch from Visio to a new diagramming tool. He recreated process diagrams faster than before and found the interface easy to ...use. Lucidchart's collaboration features let global teams work together in real time, saving time and reducing email back-and-forth. Alberto used Lucidchart to align teams for product launches and easily gained management approval by exporting diagrams. The tool improved efficiency and communication for Western Union's global operations.
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Lucidchart helped Startup Grind organize and optimize its marketing channels. John Frye used Lucidchart to map out campaigns and visualize revenue sources. This made it easy to see which channels wor...ked and which needed changes. Sharing diagrams helped the team understand and approve new ad spend. Focusing on working channels improved ROI for Startup Grind's marketing.
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Lucidchart helps Telstra Health design complex API solutions and architecture diagrams for healthcare clients. The team uses Lucidchart templates to quickly build dynamic diagrams and maintain standa...rds. Lucidchart's collaboration tools keep teams and clients aligned in real time. Telstra Health created an internal playbook of diagrams to ensure consistency. Presentation mode lets them update and share diagrams instantly with clients. This saves time and improves communication across the organization.
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Lucidchart helped Pearson move to a cloud-based, secure productivity suite. Employees use Lucidchart for collaboration, process mapping, and feedback collection. Pearson replaced Visio with Lucidchar...t for better user experience and seamless integration with G Suite and myCloud. Teams now use mind maps to quickly access and remember product information. Lucidchart improved collaboration and understanding across the company.
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Lucidspark helped BambooHR improve remote meeting engagement and team alignment. The team used Lucidspark’s virtual whiteboard to brainstorm, vote, and collaborate during strategic planning. Even aft...er returning to the office, BambooHR chose Lucidspark over traditional tools. Features like color-coding and voting made meetings more interactive and productive. Lucidspark became essential for BambooHR’s workflow and future planning.
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Lucidchart and Okta helped Acxiom manage cloud app access for over 2,500 employees. Acxiom needed a way to let staff pick their own tools while keeping admin control. Integrating Lucidchart with Okta... made license provisioning fast and secure. Employees now use single sign-on for easy access. Teams worldwide collaborate instantly on Lucidchart documents. Admins track usage and grant licenses from one portal.
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Lucidchart helps Dun & Bradstreet improve communication across teams. James, a product director, uses Lucidchart to turn whiteboard ideas into clear diagrams. He shares these diagrams easily with sal...es, marketing, and engineering teams. Lucidchart's cloud-based platform keeps everyone updated with the latest information. James says Lucidchart saves time and reduces confusion when sharing complex ideas.
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Lucid visual collaboration suite helped Ensono Digital support remote work. The team used Lucidchart for process mapping and architecture diagramming. Lucidspark enabled remote whiteboarding and bett...er meetings. Lucidscale improved communication with clients and sped up solution delivery. The suite created a central repository for knowledge and made collaboration easier for remote teams.
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Lucid Visual Collaboration Suite helped Ping Identity move to a hybrid workforce. The company used Lucidspark for brainstorming, planning, and feedback in remote settings. Lucidchart mapped workflows... and designs, making collaboration easier. Teams saved time and improved communication. Lucid enabled faster project execution and better alignment. Ping Identity saw more engagement and efficiency with Lucid tools.
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Lucidchart and Lucidspark help TV 2 DANMARK A/S work together from different locations. The team used to plan with physical boards and sticky notes, which was hard with remote teams. Now, they use Lu...cidchart for digital dependency maps and templates, making planning easier and more consistent. Lucidspark lets them run remote meetings where everyone can join in. Teams can update plans quickly and share knowledge across departments. The switch to Lucid made remote work possible during COVID-19.
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Lucidchart helped DocuSign move their product planning from sticky notes on a wall to a cloud-based, collaborative platform. The product team used Lucidchart to plan quarterly work, allowing everyone... to contribute from any location. The sales team created visuals to help customers understand DocuSign’s solutions. The new process improved feedback, collaboration, and onboarding. DocuSign’s teams now plan faster and more efficiently with Lucidchart.
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Lucidchart helps Flybuys Australia Limited share ideas and feedback across teams. The company uses Lucidchart to create detailed diagrams for complex solutions. Remote teams at Flybuys use Lucidchart... to collaborate and work with vendors in real time. The Confluence integration lets Flybuys keep all diagrams in one place for easy access. Lucidchart supports Flybuys in communicating solutions, improving teamwork, and maintaining clear documentation.
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Lucidchart helped Delta Airlines fix broken workflows in their maintenance hub. Steve Groff used Lucidchart to map out new processes and make them easy for everyone to follow. Employees now use print...ed flowcharts to find aircraft parts and make decisions. Lucidchart made it simple to gather feedback and update processes fast. Delta saved "hundreds of thousands of dollars" by increasing efficiency and accountability.
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