Mural Overview

This is a summary of the comprehensive capabilities and benefits of Mural based on over 1407 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Mural, Bluescape, GreenOrbit, CA Flowdock, MangoApps Platform, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Mural is right for your needs? Our Cuspera AI engine can evaluate how Mural fits your specific business needs, industry, and context. Get your personalized assessment report today.

Mural supports business activities such as:

  • Collaboration
  • Engagement Management
  • Workflow Management
  • Coaching
  • Conference Call Management

Mural can help you with many business goals, such as Scale Best Practices, Acquire Customers, Improve ROI, Improve Efficiency, Build Brand Awareness, etc. As a solution, Mural's capabilities include Templates, Personalization, Recording, etc.

Mural Information Technology and Services Vertical is its biggest customer base.

Reviews

"Our mission was transformation. We were working to shift the company culture. We found that MURAL as a tool is an awesome way to bring whole teams, not just designers, into the work. " - Joni Saylor

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Mural solved their Team Collaboration needs. Cuspera uses 1407 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Mural.

Other priorities:

  • Improve ROI
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Engagement Management , Workflow Management , as the business use cases that they have been most satisfied while using Mural.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.93/5 ★

Read Reviews (354)

"...How California College of the Arts began exploring the possibilities of digital-first visual collaboration using Mural...." Case Study California College of the Arts
Engagement Management

4.79/5 ★

Read Reviews (70)

"...Envisioning future possibilities, evaluating current state vs. ideal state process, understanding a problem area, aligning on opportunity scopes, prioritizing areas of focus--- all of these business problems (and then some) have been able to more quickly engage our remote stakeholders and team members and created a tool to help enable true co-creation...."
engaging and following up

4.79/5 ★

Read Reviews (68)

"...Using MURAL as a facilitation tool kept all participants engaged and allowed everyone in the breakout session to contribute effectively. ..."
Workflow Management

4.84/5 ★

Read Reviews (20)

"...still has all features that are necessary for a real whiteboard-like workflow...."
PEER EXPERIENCES
Collaboration

4.93/5 ★

Read Reviews (354)

"...How California College of the Arts began exploring the possibilities of digital-first visual collaboration using Mural...." Case Study California College of the Arts
Engagement Management

4.79/5 ★

Read Reviews (70)

"...Envisioning future possibilities, evaluating current state vs. ideal state process, understanding a problem area, aligning on opportunity scopes, prioritizing areas of focus--- all of these business problems (and then some) have been able to more quickly engage our remote stakeholders and team members and created a tool to help enable true co-creation...." Peer review by Consultant
engaging and following up

4.79/5 ★

Read Reviews (68)

Workflow Management

4.84/5 ★

Read Reviews (20)

"...still has all features that are necessary for a real whiteboard-like workflow...." Peer review by Manuel G, Service Design Lead

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1407 insights from peers and experts to help you assess how these Mural use cases fit your Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Joni Saylor

Design Principal

IBM

Our mission was transformation. We were working to shift the company culture. We found that MURAL as a tool is an awesome way to bring whole teams, not just designers, into the work. Testimonial By Joni Saylor

Meghan Byrnes Borderan

Head of Design

Capco

It’s not often we find tools that can operate in the highly regulated environments in which we work. MURAL has allowed our teams to seamlessly collaborate with our clients and engage with them in a whole new way. Testimonial By Meghan Byrnes Borderan

Daniel Ransom

Instructional Services Librarian

California College of the Arts

A big part of why MURAL got adopted quickly by our faculty and embraced is the critique. Whether they’re in fine arts or design, students are bringing in examples of their work and faculty and other students are providing commentary and feedback. This is public. It happens live and is interactive. ...MURAL is very well set up for this. It’s essentially natural in MURAL to do a very similar thing in a digital environment.

Testimonial By Daniel Ransom
CUSTOMERS TESTIMONIALS

Joni Saylor

Design Principal

IBM

Our mission was transformation. We were working to shift the company culture. We found that MURAL as a tool is an awesome way to bring whole teams, not just designers, into the work. Testimonial By Joni Saylor

Meghan Byrnes Borderan

Head of Design

Capco

It’s not often we find tools that can operate in the highly regulated environments in which we work. MURAL has allowed our teams to seamlessly collaborate with our clients and engage with them in a whole new way. Testimonial By Meghan Byrnes Borderan

Daniel Ransom

Instructional Services Librarian

California College of the Arts

A big part of why MURAL got adopted quickly by our faculty and embraced is the critique. Whether they’re in fine arts or design, students are bringing in examples of their work and faculty and other students are providing commentary and feedback. This is public. It happens live and is interactive. ...MURAL is very well set up for this. It’s essentially natural in MURAL to do a very similar thing in a digital environment.

Testimonial By Daniel Ransom

Case Studies

COMPANY CASE STUDIES
Case Study Steelcase

How MURAL’s flexible nature allows Steelcase employees to use it for a wide range of use cases

Read More
Case Study GitLab

Using MURAL, GitLab is able to broaden the ideation processes to include cross-functional team members in an intuitive, collaborative space.

Read More
Case Study Capco

With MURAL Capco was able to manage it’s client’s expectations more effectively.

Read More

Frequently Asked Questions(FAQ)

for Mural

What is Mural?

Mural is a digital-first visual collaboration platform that is created to allow innovative teams to think and collaborate visually. It helps businesses plan, design, brainstorm, and analyze ideas and create custom workflows to streamline decision-making operations across teams. It helps the team to work together and visualize ideas.

What is Mural used for?

Mural is a Team Collaboration Software mainly used by its customers to Scale Best Practices and Acquire Customers by Collaboration, Engagement Management and Workflow Management .

What are the top features of Mural?

Templates, Personalization and Recording are some of the top features of Mural.

Who uses Mural?

Mural is used by Information Technology And Services, Education and Consumer Goods among other industries.

What are Mural alternatives?

Bluescape, GreenOrbit, CA Flowdock and MangoApps Platform are popular alternatives for Mural.

Where is Mural located?

Mural is headquartered at Delaware, US.

Popular Business Setting

for Mural

Top Industries

  • Information Technology and Services
  • Education
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Peers used Mural to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for Mural

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.61/5 ★

Read Reviews (99)
Personalization

4.30/5 ★

Read Reviews (62)
Recording

4.43/5 ★

Read Reviews (14)
Dashboard

4.54/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Templates

4.61/5 ★

Read Reviews (99)
Personalization

4.30/5 ★

Read Reviews (62)
Recording

4.43/5 ★

Read Reviews (14)
Dashboard

4.54/5 ★

Read Reviews (8)

IT and Other Capabilities

for Mural

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (58)
Data Export

3.47/5 ★

Read Reviews (45)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (58)
Data Export

3.47/5 ★

Read Reviews (45)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.54/5 ★

Read Reviews (64)
Chat Support

4.27/5 ★

Read Reviews (7)
Phone Support

3.82/5 ★

Read Reviews (4)
Email Support

3.51/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.54/5 ★

Read Reviews (64)
Chat Support

4.27/5 ★

Read Reviews (7)
Phone Support

3.82/5 ★

Read Reviews (4)
Email Support

3.51/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (39)
Custom Reports

4.60/5 ★

Read Reviews (521)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (39)
Custom Reports

4.60/5 ★

Read Reviews (521)

Software Failure Risk Guidance

?

for Mural

Overall Risk Meter

Low Medium High

Top Failure Risks for Mural

Vendor Profile Details

Company Name

Mural

Company Website

https://www.mural.co/

HQ Location

Delaware, US

Employees

501-1000

Social

Financials

SERIES C