Gusto Overview

This is a summary of the comprehensive capabilities and benefits of Gusto based on over 5539 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Gusto, Aritic Swarm, Axero platform, Jostle Boost communication, Happeo, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Gusto is right for your needs? Our Cuspera AI engine can evaluate how Gusto fits your specific business needs, industry, and context. Get your personalized assessment report today.

Gusto supports business activities such as:

  • Training & Onboarding
  • Helpdesk Management
  • Sending & Publishing Communications
  • Engagement Management
  • Sales Document Management

Gusto can help you with many business goals, such as Acquire Customers, Improve Internal Communications, Enhance Customer Relationships, Improve ROI, Increase Sales & Revenue, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Gusto's capabilities include Personalization, Alerts: Popups & Notifications, Calculator, etc.

Gusto Computer Software Vertical is its biggest customer base.

Reviews

"...I run a small non-profit, and the online onboarding process for new employees has reduced my paperwork significantly...." Peer review by Sadhna True

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Gusto solved their Team Collaboration needs. Cuspera uses 5539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities peers achieved using Gusto.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Gusto.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding

4.75/5 ★

Read Reviews (246)

"...I run a small non-profit, and the online onboarding process for new employees has reduced my paperwork significantly...."
Helpdesk Management with Phone Calls

4.02/5 ★

Read Reviews (102)

"...I haven't had any issues that weren't easily and quickly resolved through their customer support center...."
Sending & Publishing Communications with E-Mail

4.11/5 ★

Read Reviews (60)

"...I like the way it send you email every time you receive the direct deposit...."
PEER EXPERIENCES
Training & Onboarding

4.75/5 ★

Read Reviews (246)

"...I run a small non-profit, and the online onboarding process for new employees has reduced my paperwork significantly...." Peer review by Sadhna True
Helpdesk Management with Phone Calls

4.02/5 ★

Read Reviews (102)

"...I haven't had any issues that weren't easily and quickly resolved through their customer support center...." Peer review by Desiree G., Business owner , Food & Beverages
Sending & Publishing Communications with E-Mail

4.11/5 ★

Read Reviews (60)

"...I like the way it send you email every time you receive the direct deposit...." Peer review by Harry T., Supervisor

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5539 insights from peers and experts to help you assess how these Gusto use cases fit your Team Collaboration needs.

Frequently Asked Questions(FAQ)

for Gusto

What is Gusto used for?

Gusto is a Team Collaboration Software mainly used by its customers to Acquire Customers and Improve Internal Communications by Training & Onboarding, Helpdesk Management and Sending & Publishing Communications .

What are the top features of Gusto?

Personalization, Alerts: popups & Notifications and Calculator are some of the top features of Gusto.

Who uses Gusto?

Gusto is used by Computer Software, Accounting and Marketing And Advertising among other industries.

What are Gusto alternatives?

Aritic Swarm, Axero Platform, Jostle Boost Communication and Happeo are popular alternatives for Gusto.

Where is Gusto located?

Gusto is headquartered at 525 20th Street San Francisco, CA 94107.

Popular Business Setting

for Gusto

Top Industries

  • Computer Software
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Gusto to Acquire customers and Improve internal communications

Peer and Expert Opinion on Features

for Gusto

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.75/5 ★

Read Reviews (216)
Alerts: popups & Notifications

4.12/5 ★

Read Reviews (124)
Calculator

4.32/5 ★

Read Reviews (68)
Dashboard

3.52/5 ★

Read Reviews (66)
Recording

4.82/5 ★

Read Reviews (55)
FEATURES RATINGS AND REVIEWS
Personalization

3.75/5 ★

Read Reviews (216)
Alerts: popups & Notifications

4.12/5 ★

Read Reviews (124)
Calculator

4.32/5 ★

Read Reviews (68)
Dashboard

3.52/5 ★

Read Reviews (66)
Recording

4.82/5 ★

Read Reviews (55)

IT and Other Capabilities

for Gusto

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (347)
Data Import

3.51/5 ★

Read Reviews (710)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (347)
Data Import

3.51/5 ★

Read Reviews (710)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.85/5 ★

Read Reviews (103)
Chat Support

3.85/5 ★

Read Reviews (139)
Phone Support

3.47/5 ★

Read Reviews (134)
24/7 Support

3.17/5 ★

Read Reviews (1508)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.85/5 ★

Read Reviews (103)
Chat Support

3.85/5 ★

Read Reviews (139)
Phone Support

3.47/5 ★

Read Reviews (134)
24/7 Support

3.17/5 ★

Read Reviews (1508)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.47/5 ★

Read Reviews (600)
Analytics

3.25/5 ★

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.47/5 ★

Read Reviews (600)
Analytics

3.25/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Gusto

Overall Risk Meter

Low Medium High

Top Failure Risks for Gusto

Vendor Profile Details

Company Name

Gusto

Company Website

https://gusto.com/

HQ Location

525 20th Street San Francisco, CA 94107

Employees

1001-5000

Social

Financials

SERIES E