New Relic Overview
This is a summary of the comprehensive capabilities and benefits of New Relic based on over 1800 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
New Relic, Woopra, Siteimprove, AT Internet Analytics Suite, Datameer, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if New Relic is right for your needs? Our Cuspera AI engine can evaluate how New Relic fits your specific business needs, industry, and context. Get your personalized assessment report today.
New Relic supports business activities such as:
- Helpdesk Management
- Communication Management
- Collaboration
- Performance Management
- Engagement Management
New Relic can help you with many business goals, such as Acquire Customers, Improve Efficiency, Enhance Customer Relationships, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Phone Calls E-Mail Chat etc. for these needs. As a solution, New Relic's capabilities include Alerts: Popups & Notifications, Dashboard, Widgets, etc.
New Relic Computer Software Vertical is its biggest customer base.
Reviews
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Cloud Native
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities peers achieved using New Relic.
Use Cases
Peers recommend Helpdesk Management , Communication Management , Collaboration , as the business use cases that they have been most satisfied while using New Relic.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.90/5 ★ |
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Cloud Native |
| Communication Management with Phone Calls and E-Mail |
4.79/5 ★ |
"...One of the best monitoring tools to track performance of web applications and APIs...." Peer review by Harshit Seth |
| tracking & monitoring communications |
4.75/5 ★ |
"...TRACK DEPLOYMENTS: Monitor application deployments..." A Three-Phased Approach to Observability |
| sending & publishing communications |
4.14/5 ★ |
"...Cloud-based service for sending and receiving email. ..." Integrations |
| Collaboration with Chat and Slack |
4.72/5 ★ |
"...Pivotal Tracker is an agile project management tool used for real-time collaboration around a shared, prioritized backlog. ..." Integrations |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.90/5 ★ |
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Cloud Native |
|
| Communication Management with Phone Calls and E-Mail |
4.79/5 ★ |
"...One of the best monitoring tools to track performance of web applications and APIs...." Peer review by Harshit Seth |
|
| tracking & monitoring communications |
4.79/5 ★ |
| sending & publishing communications |
4.79/5 ★ |
| Collaboration with Chat and Slack |
4.72/5 ★ |
"...Pivotal Tracker is an agile project management tool used for real-time collaboration around a shared, prioritized backlog. ..." Integrations |
|
37+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1800 insights from peers and experts to help you assess how these New Relic use cases fit your Digital Analytics needs.
Frequently Asked Questions(FAQ)
for New Relic
What is New Relic?
What is New Relic used for?
What are the top features of New Relic?
Who uses New Relic?
What are New Relic alternatives?
Where is New Relic located?
Popular Business Setting
for New Relic
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used New Relic to Acquire customers and Improve efficiency
New Relic Alternatives
Peer and Expert Opinion on Features
for New Relic
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (136) |
| Dashboard | Read Reviews (92) |
| Widgets | Read Reviews (25) |
| Personalization | Read Reviews (10) |
| Live monitoring | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (136) |
| Dashboard | Read Reviews (92) |
| Widgets | Read Reviews (25) |
| Personalization | Read Reviews (10) |
| Live monitoring | Read Reviews (9) |
IT and Other Capabilities
for New Relic
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (140) |
| Data Export | Read Reviews (105) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (140) |
| Data Export | Read Reviews (105) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (14) |
| Phone Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (180) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (14) |
| Phone Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (180) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
Software Failure Risk Guidance
?for New Relic
Overall Risk Meter
Top Failure Risks for New Relic
Vendor Profile Details
Company Name
New Relic
Company Website
https://newrelic.com/HQ Location
188 Spear St., Suite 1000 San Francisco, CA USA 94105
Employees
1001-5000
Social
Financials
SERIES C
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