Latest News & Updates on New Relic

New Relic is pursuing FedRAMP High and DoD IL4 authorizations on AWS GovCloud, enhancing its observability platform for highly regulated environments. This move supports government agencies with secu...re, full-stack visibility, aiding cloud migration and AI application monitoring.
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New Relic introduces a hybrid agent supporting OpenTelemetry APIs, enabling incremental adoption of standard instrumentation while maintaining existing APM capabilities. This integration allows seaml...ess telemetry data collection and observability platform integration, ensuring a smooth transition to open standards without losing current functionalities.
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New Relic has launched Autopilot and Ground Truth capabilities to enhance IT operations. Autopilot offers an automated SRE agent for incident management, while Ground Truth provides AI agents with de...ep insights from New Relic's data substrate. Both tools aim to improve operational efficiency and are available from summer 2026.
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New Relic announced the launch of its Autopilot and Ground Truth capabilities, enhancing AI-driven observability for businesses. Autopilot offers automated SRE operations, while Ground Truth integrat...es with existing AI agents to provide deep insights. These capabilities aim to reduce incident management toil and improve efficiency, available from summer 2026.
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New Relic is pursuing FedRAMP High and DoD Impact Level 4 authorizations for its Observability Platform on AWS GovCloud. This move aims to enhance security and compliance for public sector clients, e...nsuring robust protection for sensitive workloads. Partnering with Coalfire Systems and Schellman Compliance, New Relic seeks to meet stringent federal security standards.
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New Relic commits to achieving FedRAMP High and DoD Impact Level 4 authorizations on AWS GovCloud, enhancing its platform's compliance for government agencies. This move supports secure cloud migrati...on and regulatory compliance, offering full-stack visibility and AI observability. Partnering with Coalfire and Schellman, New Relic aims to meet over 400 security controls, reinforcing its dedication to public sector modernization.
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New Relic has introduced two new capabilities, Autopilot and Ground Truth, to enhance AI-driven observability. Autopilot offers an automated SRE agent for incident management, while Ground Truth prov...ides AI agents with deep insights from New Relic's data. Both tools aim to streamline operations and improve efficiency for AI-first businesses.
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New Relic has introduced Preflight, an open-source tool for AI coding observability. It integrates with AI coding assistants to capture session metrics, cost breakdowns, and efficiency scores. Prefli...ght allows developers to manage AI token costs and identify unproductive patterns. It operates independently or connects with New Relic's platform for enhanced analytics and alerting.
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New Relic has integrated its Model Context Protocol Server with Kiro, AWS's AI-native development environment. This integration provides real-time observability insights, enhancing agentic coding wor...kflows and improving developer velocity. It allows developers to query live metrics and logs in natural language, reducing mean time to resolution for performance issues and supporting AI-driven software development.
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New Relic introduces AI Coding Observability, an open-source feature enhancing visibility and governance for AI coding tools like GitHub Copilot. It provides insights into code development, cost cont...rol, productivity metrics, and security compliance. The feature supports multiple AI tools and will be available on June 23.
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New Relic has launched AI Coding Observability, an open-source feature designed to enhance visibility and governance in AI-assisted software development. This solution provides insights into AI codin...g tools like GitHub Copilot, offering cost control, productivity metrics, and security compliance. It aims to eliminate vendor lock-in by supporting multiple AI coding assistants and will be available from June 23.
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New Relic enhances AI agent observability by integrating with the Microsoft Agent Framework and OpenTelemetry. This integration allows for comprehensive monitoring and evaluation of AI performance, s...ecurity, and reliability, offering developers insights into AI operations and enabling proactive management.
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New Relic has launched AI Coding Observability, an open-source solution designed to enhance visibility in AI-assisted software development. This tool aims to integrate AI coding tools into existing o...bservability frameworks, providing insights into code development, cost control, productivity metrics, and security compliance. It supports multiple AI coding assistants and ensures vendor-neutrality, with availability starting June 23.
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New Relic has introduced a configuration for the OpenTelemetry Collector that allows users to filter out certain error types, such as HTTP 500 errors, from affecting error rates and the Errors Inbox.... This feature helps prevent alert fatigue by ignoring expected errors while preserving trace data for debugging. The new setup demonstrated a reduction in error rate from 50% to 31.25% in a test scenario.
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New Relic has launched New Relic Knowledge, a platform feature that integrates telemetry and knowledge sources to enhance AI observability. This capability aids AI agents and engineering teams in fas...ter issue detection and resolution by providing real-time and historical data context. It aims to reduce operational toil and improve decision-making speed, thereby mitigating downtime risks and enhancing business reliability.
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New Relic has introduced New Relic Knowledge, a platform capability that enhances AI agents and engineers with real-time system understanding. This feature integrates telemetry and historical data to... improve issue detection and resolution, reducing operational downtime risks. It will be available to New Relic AI customers from May 25, 2026.
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New Relic has launched New Relic Knowledge, an AI-driven tool designed to enhance incident resolution by integrating business context with observability data. It provides real-time insights into affe...cted transactions, revenue impact, and historical resolutions, supporting Confluence at launch with plans for further integrations. The tool aims to improve operational resilience and is available from May 25, 2026.
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New Relic has expanded its eBPF technology to offer kernel-level observability across applications, infrastructure, and network layers. This enhancement allows platform engineers, SREs, and DevOps te...ams to correlate application performance with system and network activity without manual instrumentation. Key benefits include faster root cause analysis, zero-instrumentation deployment, and reduced operational complexity, all integrated within the New Relic Intelligent Observability Platform.
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New Relic plans to launch its first Japanese data center in Tokyo by July 2026. This strategic move aims to enhance observability solutions for Japanese enterprises, addressing data residency and com...pliance needs. The data center will support industries like finance and manufacturing with ultra-low latency and advanced security, reinforcing New Relic's market leadership in Japan.
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New Relic plans to launch its first data center in Tokyo, Japan, by July 2026 to support local enterprises' digital transformation. This facility will enhance New Relic's observability platform, ensu...ring compliance with Japan's data residency regulations and improving data processing speed. The initiative underscores New Relic's commitment to expanding its presence in Japan, particularly in sectors like retail, manufacturing, and telecommunications.
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New Relic announced plans to launch its first Japanese data center in Tokyo, set to open in July 2026. This strategic move aims to enhance data residency and compliance for Japanese enterprises, part...icularly in finance and manufacturing. The data center will offer ultra-low latency and support real-time insights, strengthening New Relic's market leadership in observability.
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New Relic is empowering SAP Managed Service Providers (MSPs) to transform from traditional server custodians to business orchestrators. By leveraging New Relic's observability platform, MSPs can achi...eve end-to-end visibility, AI-driven assurance, and de-risk SAP migrations, enabling them to deliver business-centric reliability and modernization.
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New Relic plans to launch its first Japanese data center in Tokyo by July 2026. This strategic move aims to enhance data residency and compliance for Japanese enterprises, particularly in finance and... manufacturing. The data center will offer ultra-low latency and support real-time insights, benefiting customers in Japan and nearby regions. This development aligns with New Relic's goal to strengthen its observability solutions in a key market.
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New Relic has launched the Agentic Platform, designed for enterprise-grade observability and automation. It features a no-code builder for creating AI agents, pre-built agents for quick adoption, and... dynamic runtime for complex scenarios. The platform integrates with New Relic Workflow Automation, offering robust governance and security features, enabling organizations to automate processes and enhance operational resilience.
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New Relic has introduced the SRE Agent, enhancing its AI-powered observability platform with new AIOps capabilities. This includes intelligent root cause analysis, workflow automation, and smart aler...ts, aimed at improving incident management and operational stability. These innovations are now available in preview, with Workflow Automation generally available.
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New Relic has introduced a new SRE Agent and enhanced its platform with AI capabilities. The SRE Agent improves incident management and operational stability through intelligent root cause analysis a...nd workflow automation. It integrates with tools like Slack and Zoom, offering real-time diagnostics and proactive incident resolution. The platform's AI features include performance risk detection and smart alerts, enhancing observability and reducing alert noise.
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New Relic has introduced New Relic Control, a centralized platform for managing observability pipelines and agents at scale. It offers features like automated agent management, role-based access cont...rol, and telemetry shaping to enhance data quality and cost efficiency. This solution aims to streamline observability governance across diverse environments, reducing operational overhead and ensuring compliance.
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New Relic unveiled its Intelligent Observability platform at New Relic Advance 2026, emphasizing proactive, AI-driven solutions for modern software architectures. The platform integrates Intelligent ...Workloads, enhanced Digital Experience Monitoring, and the SRE Agent to automate diagnostics and reduce operational toil. New Relic Lens and OpenTelemetry hybrid agents offer unified insights and compatibility, aiming to transform observability from a technical function to a strategic business driver.
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New Relic launched the Agentic Platform, a no-code AI tool for managing observability agents, integrating OpenTelemetry (OTel) enhancements. This platform streamlines enterprise monitoring by unifyin...g agent behavior and telemetry data, enhancing incident detection and remediation. The update supports the Model Context Protocol (MCP) and aims to reduce operational friction with improved OTel fleet management.
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New Relic has launched a new AI agent platform and enhanced OpenTelemetry tools, expanding its enterprise observability offerings. The AI platform allows teams to build and manage custom agents for a...utomating tasks, while the OpenTelemetry tools improve data integration and analysis. These releases aim to address the complexities of modern digital systems and are now available to New Relic customers.
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New Relic has introduced the Agentic Platform, a no-code solution that enables enterprises to build and manage AI agents for observability. This platform allows SREs and Ops teams to automate process...es, reducing manual tasks and improving operational efficiency. It features a no-code agent builder, pre-built agents, and dynamic agent runtime, enhancing incident resolution and governance.
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New Relic has launched a new AI agent platform and enhanced OpenTelemetry tools to improve enterprise observability. The AI platform allows for customizable agents and centralized management, while t...he upgraded OpenTelemetry tools offer advanced data pipelines and improved compatibility. These innovations aim to provide deeper insights and streamline application monitoring and optimization for enterprises.
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New Relic has launched a new AI agent platform and enhanced OpenTelemetry tools, allowing enterprises to create and manage AI agents and better integrate OTel data streams. This rollout aims to impro...ve data observability and AI operations for businesses, providing a no-code platform to monitor data and preemptively address issues.
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New Relic has launched an AI agent platform that allows enterprises to create, deploy, and monitor AI agents with built-in observability. The platform enhances OpenTelemetry integration, providing a ...unified view of telemetry data and AI agent performance. This positions New Relic against competitors like Datadog and Dynatrace in the AI observability market, offering a comprehensive solution for enterprises scaling AI deployments.
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New Relic has launched a new AI agent platform with enhanced OpenTelemetry integration, targeting enterprises managing complex AI systems. This platform allows for the creation and monitoring of AI a...gents within New Relic, offering a unified approach that integrates agent development with observability. The enhanced OpenTelemetry support facilitates better data correlation, aiming to simplify AI observability and compete with other vendors like Datadog and Dynatrace.
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New Relic has introduced several platform innovations aimed at enhancing observability by connecting technical performance to business outcomes. Key features include Intelligent Workloads for automat...ed dependency discovery, enhanced Digital Experience Monitoring for micro front-end architectures, and Agentic AI Monitoring for multi-agent systems. These innovations are designed to improve incident resolution, optimize digital workforces, and quantify business impacts, transforming observability into a strategic business driver.
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New Relic has launched the New Relic Agentic Platform, a no-code solution for building and managing AI agents focused on data observability. This platform allows enterprises to deploy prebuilt agents... and manage existing bots, integrating with New Relic tools and supporting the model context protocol (MCP). Additionally, New Relic introduced OpenTelemetry tools to enhance application performance monitoring by managing OTel data streams, addressing previous fragmentation issues.
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New Relic introduces APM hybrid agents and Collector Observability to simplify OpenTelemetry (OTel) adoption. These innovations offer enhanced OTel compatibility, enabling seamless integration with e...xisting systems without major refactoring. The new capabilities provide real-time visibility into OTel Collectors, reducing operational barriers and supporting scalable OTel adoption. New Relic's solutions are now available to customers, promoting efficient telemetry data management.
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New Relic has introduced a redesigned user interface (UI) and enhanced data visualizations to improve platform engagement and usability. The updates include vibrant color palettes, gradients, and smo...other line interpolation for better data clarity. The new UI aims to provide a cohesive, modern experience with easier navigation and platform consistency, allowing users to opt-in and adapt at their own pace.
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New Relic has launched NOVA, an AI-powered productivity tool developed on AWS. NOVA enhances internal workflows by integrating AWS services like Amazon Bedrock and Kendra, improving data retrieval an...d automating tasks. This tool addresses New Relic's challenge of fragmented documentation, boosting organizational efficiency and productivity.
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New Relic has launched NOVA, an AI productivity assistant, developed with AWS's Generative AI Innovation Center. Built on AWS Bedrock, Kendra, S3, and DynamoDB, NOVA handles over 1,000 daily queries,... integrates with Confluence, GitHub, Salesforce, and Slack, and achieves 80% response accuracy. It automates workflows and reduces search times.
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New Relic has launched NOVA, an AI tool built on AWS, to enhance productivity by improving access to company knowledge. NOVA integrates with platforms like Confluence and GitHub, reducing search time... by 95% and automating workflows. It uses AWS services such as Amazon Bedrock and Kendra, providing a scalable solution for complex tasks. New Relic plans further enhancements using AWS technologies.
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New Relic has introduced a new observability solution designed to provide comprehensive visibility into ChatGPT applications. This product aims to enhance monitoring and debugging capabilities, ensur...ing improved performance and reliability for developers working with ChatGPT.
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New Relic has released the newrelic-fluent-bit-output plugin, which forwards logs to New Relic from Fluent Bit. Compatible with Fluent Bit versions above 0.12, it is available as a standalone Docker ...image. The plugin supports configuration via API or license keys and offers proxy support and troubleshooting metrics.
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New Relic has introduced a "Golden Signals" dashboard for enhanced observability, allowing users to monitor application health across APM, Infrastructure, Synthetics, Browser, and Mobile. This quicks...tart includes interactive visualizations and template variables for dynamic filtering, providing a comprehensive view of application performance and facilitating faster problem resolution.
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New Relic has launched Agentic AI Monitoring and the AI Model Context Protocol (MCP) Server to enhance AI adoption and observability workflows. These innovations provide comprehensive visibility into... agentic AI systems, enabling businesses to optimize performance and reduce downtime. The new tools integrate with popular AI assistants, offering engineers detailed insights and improving operational efficiency. Limited previews are available as part of the New Relic Intelligent Observability Platform.
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New Relic and Microsoft have strengthened their strategic partnership, focusing on AI-driven observability solutions. At Microsoft Build 2026, they showcased innovations like the New Relic Model Cont...ext Protocol Server and integrations with Azure and GitHub, aimed at automating incident resolution and enhancing developer productivity. This collaboration empowers enterprises to leverage AI for real-time, autonomous intelligence.
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New Relic has appointed Hein Hellemons as Chief Revenue Officer. With over 25 years of experience, Hellemons will lead global sales and go-to-market strategies to drive growth. His expertise from AWS..., Microsoft, and VMware will support New Relic's expansion in AI observability.
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New Relic has appointed Masakiyo Furudate as Group Vice President, Head of New Relic Japan. Furudate will lead strategic growth and operations in Japan, a key market for New Relic. With extensive exp...erience in enterprise technology, he aims to enhance New Relic's market leadership and drive the adoption of AI-strengthened business observability in Japan.
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New Relic has appointed Wendi Sturgis to its Board of Directors. Sturgis, a seasoned technology executive with a strong background in AI and customer engagement, brings extensive experience from role...s at Yext and Cleverbridge. Her expertise in AI-led strategies and global technology brand scaling will support New Relic's growth in the observability space.
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New Relic has appointed Wendi Sturgis, a seasoned technology executive with extensive experience in AI and customer engagement, to its Board of Directors. Sturgis, known for her leadership roles at Y...ext and Cleverbridge, brings a wealth of expertise in scaling global tech brands and AI-led strategies. Her appointment is expected to support New Relic's growth and innovation in the observability space.
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New Relic, Inc. has appointed Wendi Sturgis to its Board of Directors. Sturgis, a seasoned executive with extensive experience in scaling global technology brands, brings valuable expertise in AI and... customer engagement. Her past roles include CEO of Cleverbridge and Senior Vice President at Yext, where she led strategic initiatives and international expansions.
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New Relic has appointed Wendi Sturgis, a seasoned technology executive with extensive experience in AI and global tech brand scaling, to its Board of Directors. Her expertise in AI-led strategies and... international growth will support New Relic's expansion in the observability market. Sturgis's background includes leadership roles at Yext and Cleverbridge, enhancing customer engagement and driving significant business growth.
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New Relic has appointed Michael Frendo as Chief Technology Officer to enhance its technology leadership and global growth. Frendo, with over 25 years of experience in software and hardware developmen...t, will focus on aligning product vision with technical execution. He will work closely with New Relic's Chief Product Officer to advance the company's Intelligent Observability Platform and support customers in scaling their AI initiatives.
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New Relic has appointed Michael Frendo as Chief Technology Officer. Frendo, with over 25 years of experience in software and hardware development, will focus on aligning product vision with technical... execution. He will collaborate with Chief Product Officer Brian Emerson to advance New Relics Intelligent Observability Platform, emphasizing AI-driven innovation and operational stability.
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New Relic has appointed Michael Frendo as Chief Technology Officer. Frendo, with over 25 years of experience in technology leadership, will focus on aligning product vision with technical execution t...o enhance New Relic's Intelligent Observability Platform. His role aims to support the company's global customer base in scaling AI initiatives effectively.
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New Relic has appointed Michael Frendo as its new Chief Technology Officer. Frendo, with over 25 years of experience in software and hardware development, will focus on aligning product vision with t...echnical execution to enhance New Relic's Intelligent Observability Platform. His role involves optimizing platform capabilities and supporting AI initiatives to drive innovation and operational stability for New Relic's global customer base.
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New Relic has appointed Michael Frendo to a senior executive position, enhancing its leadership team.

New Relic has appointed Brian Emerson as Chief Product Officer. Emerson will lead the innovation strategy for New Relic's Intelligent Observability Platform, which is used by 85,000 customers globall...y. With over 25 years in product management, Emerson previously scaled ServiceNow's IT Operations Management revenue significantly. He will report to CEO Ashan Willy and focus on new platform capabilities and partner integrations.
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New Relic has appointed Brian Emerson as Chief Product Officer. Emerson, with over 25 years of experience, will lead the innovation strategy for New Relic's Intelligent Observability Platform, which ...is used by 85,000 customers globally. Previously, Emerson was a Group Vice President at ServiceNow, where he significantly grew the IT Operations Management revenue.
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New Relic has appointed Simon Rizkalla as Vice President of Customer Advocacy for Asia-Pacific and Japan. Rizkalla, with over 25 years of experience in enterprise SaaS and AI, will lead efforts to en...hance customer adoption and success in the region. His role is pivotal as Asia-Pacific is a key growth area for New Relic.
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New Relic has been recognized as a Leader in the 2026 IDC MarketScape for Worldwide AIOps. This accolade highlights New Relic's capabilities in delivering an intelligent observability platform that i...ntegrates AI-guided remediation and intelligent workflows. The platform supports outcome-centric decision operations and predictive capabilities, emphasizing open standards and agentic AI.
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