Real-World Case Studies and Customer Success Stories with New Relic

Kissht used New Relic to cut observability costs by 25%. The team reduced mean time to detect and resolve issues... from hours to minutes. Kissht improved uptime by 2% during peak periods and lowered P95 API latency by over 20%. Developers now fix problems faster and work together better. New Relic gives Kissht a single view for all system performance data.
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New Relic helps Ajaib deliver fast trades for investors. As Ajaib's user base grew, they needed to scale and improve... uptime. New Relic's observability tools, including APM and distributed tracing, let Ajaib monitor over 100 Kubernetes clusters. The team uses dashboards to spot errors and fix issues in minutes. This keeps mean time to recovery low and supports data-driven product improvements.
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New Relic helps ZestMoney deliver fast and reliable EMI services across India. ZestMoney uses New Relic to monitor over 80... microservices on AWS, ensuring high uptime and quick scaling. After using New Relic, uptime improved from about 98% to 99.86%. The team identified and fixed bottlenecks, increasing transaction processing speed to 65 TPS for an e-commerce partner. New Relic Synthetics alerts the team to issues before customers notice, improving service quality.
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New Relic helped Morningstar. com achieve zero outages in the first eight months after re-platforming. The team rebuilt the site...for speed and stability, moving to a serverless architecture with AWS Lambda. With New Relic, they gained full visibility into their systems and could detect issues in seconds. Deployments now take just 20 minutes from development to production. The engineering team spends less time on troubleshooting and more on delivering new features.
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New Relic helped Nimble, an Australian fintech, track customer behavior in real time. Before using New Relic, Nimble could not... see why customers abandoned applications. With New Relic dashboards, they now observe every step of the customer journey. The team can quickly identify and fix issues, sometimes in just 15 minutes. This observability improved customer retention and conversion rates.
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New Relic helped Open Financial Technologies cut errors by 90%. The company consolidated multiple monitoring tools into one platform. This... gave them real-time visibility across all applications and APIs. They reduced mean time to repair for high-urgency incidents by 97%. Daily data ingest dropped by 2.3 terabytes. Open’s teams now use dashboards and alerts to act fast and keep customers informed.
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New Relic helped PicPay cut incident volume by 65%. The team reduced mean time to resolution by 30%. PicPay saw... a 10% increase in revenue from both new and existing customers. New Relic dashboards gave executives real-time growth insights. PicPay improved customer retention and reduced revenue leakage by 20%. The company achieved a 191% return on investment with New Relic.
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REA Group used New Relic to move from big, infrequent releases to a DevOps and continuous delivery model. With New Relic,... they gained real-time visibility into software performance and quickly identified issues across their application stack. The platform helped reduce diagnosis time from weeks to hours and enabled faster, higher-quality releases. REA Group credits New Relic with shortening feedback cycles, improving code quality, and speeding up time-to-market as they expanded globally.
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New Relic helps 10x Banking collect all telemetry data in one place. This lets teams spot problems before they affect... customers. Engineers now have more ownership and can fix issues faster. 10x Banking uses New Relic to make digital transactions safe and fast. The platform helps break down silos and improves team communication.
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New Relic helped BlackLine consolidate many tools into one platform. This made it easier for engineers to manage incidents and... reduced the burden of switching between systems. The pricing model is simple and predictable, which helps the finance and procurement teams. BlackLine now saves time and money and can serve its customers better. The company also finds it easier to attract and keep good talent.
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New Relic helped mPokket centralise digital intelligence analytics and telemetry. mPokket faced issues with uptime, reliability, and lack of visibility... into their microservices-based architecture. With New Relic, they improved KPIs like latency, availability, error rates, and MTTR. Multiple dashboards now serve different user groups, including the C-suite. mPokket can now identify and resolve issues quickly, supporting rapid growth and better customer experience.
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IAG used New Relic to support its digital transformation. Before, only 20% of transactions were digital; now, it's over 50%.... New Relic gave IAG real-time visibility into their systems and helped solve production issues in minutes. The platform broke down silos, letting developers monitor app performance directly. IAG also benefited from New Relic’s training and dashboards, making it easier to track business metrics and improve customer experience.
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Auto & General used New Relic to improve their online customer experience. They wanted to find and fix friction points... in their digital journey, like slow load times and web page errors. New Relic helped them monitor their full technology stack, including hardware, apps, and web interfaces. This let them quickly spot and solve problems. As a result, Auto & General made their digital experience better for customers.
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Bangkok Bank used New Relic to manage rapid growth in mobile and digital banking. The bank faced challenges with uptime... and reliability as its customer base grew. New Relic helped Bangkok Bank monitor and improve its digital services. This allowed the bank to support more than 17 million retail accounts and maintain its position as a market leader. The solution supported the bank's expansion and digital transformation.
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Basecone used New Relic to improve how it manages cloud infrastructure and applications. The company wanted to support rapid growth... and expand into new markets. Basecone moved from on-premise to AWS cloud, but needed more cost savings and scalability. New Relic helped Basecone pinpoint issues and gain better agility. This allowed Basecone to support over 100,000 companies and 1,800 accounting firms.
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Confused. com used New Relic to improve cloud monitoring after moving to Microsoft Azure. The company faced challenges with a...mix of old monitoring tools that could not keep up with rapid changes. New Relic helped Confused.com gain better visibility and control over their cloud environment. As a result, Confused.com identified nearly £60,000 in potential annual savings.
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Credit Sense used New Relic to improve their cloud operations. They wanted to save money on their AWS bill and... reduce the time it takes to detect issues. With New Relic, Credit Sense achieved an 80% reduction in mean time to detect (MTTD) problems. They also saved on their AWS costs. This helped Credit Sense deliver a better experience for their customers in the financial services industry.
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New Relic helped Mediacorp achieve a 99. 5% crash-free rate on its mobile apps. Mediacorp improved app ratings to an...average of 4 stars. Developers now save at least 2 hours each week. Real-time monitoring lets Mediacorp detect issues 24 hours in advance. The platform supports seamless streaming during major events. Mediacorp delivers high-quality digital content to millions daily.
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SBS used New Relic to stream 28 million hours of content during the FIFA World Cup Qatar 2022. The platform handled... over 800,000 users and delivered 500 hours of live matches. New Relic dashboards, synthetics, and APM gave SBS real-time visibility and anomaly detection. This helped prevent outages and ensured a seamless viewing experience. SBS improved team collaboration and adopted a data-driven DevOps culture.
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New Relic helped Southern Cross Austereo cut open source costs by 50%. The company improved mean time to detect and... repair issues by 20-40%. SCA set up dashboards and alerts for better visibility and faster response. Engineers now fix problems before users notice. The user experience improved, and leadership gained real-time insights. SCA reaches 95% of Australia with its network.
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Sportradar used New Relic to boost release frequency by 15% and achieve 99. 9% availability SLO. The company unified over...200 services under a single observability strategy. New Relic enabled cross-functional DevOps teams to track key metrics and improve release quality. Sportradar now uses distributed tracing to monitor data latency across thousands of sources. The shift to a collaborative engineering model was supported by New Relic's open source flexibility.
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News UK used New Relic to unify monitoring across 50 apps, 15 websites, and 15 mobile apps. The company replaced... seven analytics tools with New Relic, gaining real-time performance metrics and faster troubleshooting. Integrations with Slack and RemedyForce automated incident alerts and ticketing. Teams now spot and fix errors before users are affected. Crash analysis from New Relic Mobile improved app stability and user retention.
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New Relic helped The Seven Network achieve 100% uptime during major live events. Seven used New Relic APM and browser... monitoring to track app and infrastructure performance. The network streamed 4.7 billion minutes during the Tokyo Olympics with no failovers. Teams could quickly identify and fix issues before viewers noticed. New Relic dashboards made reporting to executives simple and clear.
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New Relic helps Forbes Media manage its digital business and keep its software running well. Forbes started with New Relic... APM to get better insight into key applications. They added infrastructure, browser, and logs monitoring to see how their site works for users and to bring all data together. The Forbes team can now solve problems faster and focus on metrics that matter to the business, like customer satisfaction. New Relic gives their engineering team the tools to keep the platform available and performing for a global audience.
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ITV used New Relic to migrate its ad revenue systems to the cloud. The company needed to modernize legacy platforms... and manage £1.7 billion in annual ad sales. New Relic provided end-to-end observability, helping the team monitor performance and quickly resolve issues during migration. Real-time dashboards built trust and enabled a smooth transition. After launch, ITV continued using New Relic to improve collaboration and optimize ad sales processes.
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Shutterstock used New Relic to improve monitoring and protect customer data. The company reduced logging spend by 60%. Engineers now... generate fraud reports 75% faster. New Relic helps detect suspicious activity and block threats. Developer productivity increased and KPIs improved. The team consolidated tools and gained better visibility into metrics.
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Grupo Vocento used New Relic to monitor application performance in real time. Before New Relic, teams worked in silos and... fixed problems only after users reported them. With New Relic dashboards, they now see errors instantly and fix them in days. This change helped reduce troubleshooting time and improved user experience. Real-time monitoring also protects their mobile AMP traffic and supports business decisions with data.
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HT Digital Streams used New Relic to improve website performance and user experience for its 250 million monthly users. The company gained... a real-time, full-stack view of its infrastructure and applications. New Relic dashboards helped optimize SEO metrics, moving core web vitals from a 'poor' to a 'good' category. Support tickets dropped and issue resolution became faster and easier. The observability stack enabled better business decisions and supported rapid growth.
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Condé Nast used New Relic to improve its digital operations. The company runs over 600 servers and supports 800 million... page views each month. Condé Nast wanted to enhance customer experience and support its digital content growth. With New Relic, Condé Nast reduced response time by 70%. This helped them deliver faster and more reliable digital experiences to their users.
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Fairfax Media used New Relic to support its digital transformation. The company wanted to engage millions of readers across digital,... print, and radio. New Relic helped Fairfax Media monitor its digital products and improve performance. This allowed Fairfax to deliver quality content and keep audiences informed. The solution supported Fairfax's move from traditional to digital media.
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New Relic helped bigbasket cut infrastructure costs by 35%. The company used New Relic to monitor applications and find performance... bottlenecks. This led to faster deliveries, with bbnow orders fulfilled in 15 to 20 minutes. Mean Time to Recovery improved by 70-80%. Error rates dropped from up to 10% to less than 1% in a month. Bigbasket also saw 20% month-on-month growth and expanded to over 200 stores in three months.
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New Relic helps Domino's Pizza UK & Ireland deliver pizzas faster. The company uses New Relic for observability and monitoring... across its SRE function. They track key customer journeys and monitor golden signals. New Relic lets them codify SLI configurations and check SLO compliance. Domino's achieved 99.6% availability using New Relic's service level management tools.
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New Relic helped Ocado move its technology platform to the cloud. Ocado used New Relic APM and browser monitoring to... track over 100 microservices and applications. The tools gave Ocado real-time visibility and helped solve performance issues fast. Dashboards and alerts identified problems in automated warehouses, saving £35,000 per year in labor. Overall, Ocado realized £100,000 per year in savings by improving automation and monitoring with New Relic.
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New Relic helped Smartbox move its front-end software to AWS, making IT operations fully visible. Smartbox used New Relic browser... monitoring to track customer behavior in different countries and improve digital experiences. The company reduced the number of monitoring tools, improving teamwork and deployment speed. Real-time insights from New Relic let Smartbox release updates faster, even during busy holiday periods. This made Smartbox more agile and responsive to customer needs.
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Kogan. com used New Relic to handle a 40% increase in gross sales and a 360% share price rise during...2020. The team relied on New Relic dashboards to monitor site performance and manage traffic spikes. Real-time insights helped them avoid downtime and improve customer experience. After acquiring Dick Smith, Kogan.com expanded its platform in under a month. New Relic enabled faster code deployment and efficient troubleshooting, supporting Kogan.com’s rapid growth and customer satisfaction.
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Milkbasket used New Relic APM and alerts to boost team efficiency by 40%. The platform helped them resolve issues faster... and maintain a 99.99% SLA. During the pandemic, Milkbasket added 150,000 new users and handled five times normal traffic. New Relic enabled quick root cause analysis and proactive scaling for sales events. Milkbasket doubled its service locations and expanded to over 23 cities in 2022.
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New Relic helped Mercado Libre cut virtual machine usage by 20%. The team reduced error rates to zero and improved... response times to under 50 milliseconds. All development teams now use New Relic for application monitoring and browser insights. This led to a significant increase in conversion rates and better user experience. Teams can now fix issues in minutes and save on infrastructure costs.
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Kmart used New Relic to achieve 99. 9% uptime across its digital and in-store systems. The team gained real-time visibility...into their entire technology stack. They now deploy to production 4.4 times daily and detect issues in 17 minutes on average. New Relic dashboards help track user behavior and stock movement. The solution improved developer productivity and sparked a cultural shift in data use.
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DeinDeal uses New Relic to improve its digital customer experience. The company runs one of Switzerland's largest e-commerce sites with... over one million customers and 25 million web page views each month. DeinDeal needs its apps and websites to be fast, reliable, and easy to use, especially during high-traffic flash sales. New Relic helps DeinDeal keep its platform available and performing well. This supports DeinDeal's goal to deliver a great experience to every customer.
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Delivery Hero used New Relic to scale its online food ordering platform. The company needed better visibility into its infrastructure... and applications to support rapid growth. New Relic dashboards and APM helped Delivery Hero's engineering team monitor operations across 15 platforms. This improved visibility allowed them to manage more than 2 million orders per day. Delivery Hero continues to grow over 100% each year with the help of New Relic.
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New Relic helped World Kinect cut troubleshooting time from 1 hour to 15 minutes. The engineering team now monitors over... 100 applications with a single view, using log management and alerts. They can find and fix errors faster, improving uptime for fueling operations. Synthetic scripts and proactive monitoring let them spot issues before they impact customers. Teams work better together and resolve problems in 30-60 minutes, not hours.
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New Relic gives Ryanair real-time data to monitor website performance. The team uses dashboards to track key metrics like seats... sold, check-ins, and payment approvals. Before New Relic, Ryanair relied on manual spreadsheets and had little insight into issues. Now, they can quickly spot problems, detect fraud, and respond to cyberattacks. The IT team supports more sites and services with the same staff, improving customer experience and reliability.
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Navan used New Relic to unify their software and data monitoring. Before, they had many tools and struggled to find... the cause of issues. With New Relic, they now identify 90% of customer journey interruptions proactively, up from 20%. Deployments increased from 10 to over 100 per day. Teams now monitor real-time data and solve problems faster, improving customer experience and engineering efficiency.
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Share Now used New Relic to monitor a 20,000-vehicle fleet across 16 cities. The company adopted a cloud-agnostic approach, using... AWS and IBM Cloud with Kubernetes for microservices management. New Relic enabled real-time data analysis and company-wide insights, helping teams quickly identify and resolve issues. This improved customer experience and boosted DevOps productivity. Outages became rare, and management gained instant access to system performance data.
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Turo used New Relic to improve backend response time by 40%. After installing the New Relic agent, Turo found 10... issues in just one day. The platform gave Turo full visibility across AWS, microservices, and apps. Developers now see all metrics in one dashboard and can set accurate alerts. This helped Turo fix errors faster and improve user experience.
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New Relic helps Flight Centre manage its omnichannel customer experience. Flight Centre uses New Relic to keep end-user experiences consistent... across stores and digital channels. The platform lets them see how technology supports their omnichannel strategy. It also helps them understand vendor costs and improve incident response. Flight Centre's CTO says New Relic gives them one place to monitor their complex tech stack.
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New Relic helped Virtuo cut anomaly detection and resolution time to under an hour. Virtuo, a digital car rental company,... unified logs, metrics, and monitoring in one platform. This improved team communication and reduced troubleshooting time. New Relic's platform also helped Virtuo attract and retain top tech talent. The company moved from multiple tools to a single observability solution, boosting efficiency and customer experience.
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Australia Post used New Relic Observability to handle a surge in demand during the COVID-19 lockdown. The company saw parcel... tracking volumes rise by 40% and authentication requests increase by 70% compared to the previous Christmas period. The team worked from home for the first time and needed better online collaboration. New Relic helped Australia Post manage these challenges and keep services running smoothly.
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Gett uses New Relic to improve uptime and reliability for its ground travel platform. The company faced challenges with rapid... incident management due to a complex microservices cloud setup. New Relic helps Gett quickly find and fix performance problems. With New Relic, Gett reduced mean time to resolution (MTTR) by 50%. The platform supports Gett in meeting 99% service level agreements for its drivers and riders.
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New Relic helps Wix monitor user experience and app performance. Wix used New Relic APM, browser, and mobile monitoring to... support a shift to DevOps and microservices. Developers gained real-time visibility into code and system health. One developer reduced service response time from 50 to 20 milliseconds using New Relic data. Wix now deploys code 80 to 100 times a day, up from 60 to 70. New Relic helped Wix handle a Super Bowl traffic spike with no issues.
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New Relic One helped Workiva unify observability across all their applications. Workiva needed a single platform to monitor AWS, Kubernetes,... and other systems. They replaced multiple tools with New Relic One for traces, metrics, and custom apps. This let them monitor service-level objectives and check availability with one click. Workiva now uses New Relic to run production tests and track infrastructure costs. The platform's programmability enabled more granular monitoring and improved uptime for Workiva customers.
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New Relic gives ZenHub full-stack observability for its agile project management platform. ZenHub faced challenges with data synchronization and troubleshooting... in a complex tech stack tightly integrated with GitHub. Using New Relic, ZenHub monitors application health, tracks incidents, and visualizes telemetry data to quickly identify and fix issues. This reduces outages, saves engineering time, and helps plan infrastructure needs. New Relic's consumption pricing also saves ZenHub money while providing access to all telemetry data.
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New Relic One helped Capillary Technologies improve uptime and reliability for its global retail customers. Capillary used to struggle with... multiple monitoring tools and slow troubleshooting. After switching to New Relic, the team consolidated alerts and made troubleshooting much faster. The thread profiler helped them find and fix issues, saving on load balancing costs by 40 percent in one case. Custom dashboards improved communication and product health tracking across the company.
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New Relic helped Viewpoint cut monitoring costs by 57%. Viewpoint used New Relic to unify observability across its cloud applications... and infrastructure. Alert noise dropped from over 3,500 to under 600 per week. Identity management response times improved by 35%. Some core services saw a 10x performance gain. Viewpoint engineers now fix issues faster and keep applications running smoothly.
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Achievers used New Relic to improve their service level management. They needed to support a global architecture and maintain high... reliability as they grew. New Relic helped Achievers unify their Kubernetes clusters into a single system. This made it easier for their engineers to manage distributed data. As a result, Achievers achieved a 99.95% SLA uptime.
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Ansarada used New Relic to improve system performance and reliability. Ansarada needed to manage risk and protect sensitive information for... clients in high-pressure environments. New Relic helped Ansarada quickly diagnose issues and maintain a robust platform. This allowed Ansarada to deliver a seamless and secure experience for mergers, acquisitions, and other confidential matters.
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Benevity used New Relic to improve platform reliability for its large user base. The company needed to ensure uptime and... a seamless experience during peak periods. New Relic helped Benevity monitor tens of thousands of daily donation transactions. As a result, Benevity reduced mean time to detect (MTTD) by 67%. This helped them support more charitable causes and maintain customer trust.
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Serko uses New Relic to improve visibility into every stage of its sales funnel. The company set SLOs across its... system to monitor core customer flows. This lets Serko spot and fix issues before they affect users. Engineers now solve problems early and have more time for other work. Greater observability helps Serko drive more conversions.
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Postman uses New Relic to monitor and improve its API platform. The team wanted better reliability, availability, and software quality.... They moved from siloed monitoring to full observability with New Relic. This helped them respond faster to customer issues. Observability also helped prevent known incidents. Postman now delivers a stronger digital customer experience.
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New Relic helps Sqills monitor its S3 Passenger platform 24/7. The company uses dashboards to track application and infrastructure performance.... After migrating to AWS, Sqills kept New Relic for real-time visibility and fast troubleshooting. DevOps teams deploy daily and use New Relic to spot issues before they affect customers. This proactive monitoring speeds up product improvements and boosts platform quality.
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The Access Group used New Relic to cut alert noise by 99%. Engineers now get only nine alerts per day,... down from constant notifications. This lets them focus on shipping features and innovation. Database usage dropped from 60% to 25-30%, saving about £1,000 per month on AWS. Teams now fix issues before they reach customers, improving uptime and reliability.
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Infomedia used New Relic to cut its cloud costs by 40%. The company manages 200 SaaS applications for global automakers.... Before New Relic, they struggled to optimize cloud resources and monitor performance. With New Relic, they gained real-time visibility into application and infrastructure health. This helped them quickly identify and fix over-provisioning issues. They improved customer experience and saved money across their cloud operations.
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27Global used New Relic to improve DevOps and SRE operations. Before, they used many tools and had trouble sharing data... between U.S. and Vietnam teams. It took 45 minutes each night to build dashboards. With New Relic, they now have one platform for all their data. Their engineers move 50% faster with better observability and easier communication.
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New Relic helped William Hill cut mean time to resolve (MTTR) by 80%. The company manages 5.2 million online transactions... daily and needed reliable, real-time monitoring. New Relic replaced failing tools, providing stable, elastic observability. William Hill saw a 25% improvement in resolving P1 incidents within 60 minutes. Real-time dashboards and proactive alerting now drive continuous improvement and 100% platform reliability.
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Nesine uses New Relic to manage huge spikes in online betting traffic during live sports events. The platform helps Nesine... monitor latency, transaction rates, and system performance to ensure a smooth customer experience. New Relic alerts the team to web scraping bots and helps block them, protecting both performance and data. Nesine also uses New Relic to monitor third-party integrations and modernize its systems with microservices. This ensures 100% uptime and reliable service for users.
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New Relic helped OSN improve performance in a complex cloud environment. OSN used New Relic to find and fix a... 4.5-second delay in its MyOSN app, leading to a 75% performance boost. The IT team also used New Relic to cut response time for the Unify app from 14 seconds to 4 seconds. OSN now uses New Relic to monitor all apps, track customer experience, and support business decisions with real-time data.
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Vault Health uses New Relic errors inbox to cut mean time to resolution (MTTR) to under 15 minutes. The platform helps... Vault Health detect, triage, and resolve errors across its tech stack. This lets engineers spot issues before customers notice and fix them fast. Errors inbox also streamlines QA and release cycles, supporting rapid innovation. Vault Health delivers a reliable, customer-focused digital healthcare experience with these tools.
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Pharmacy2U used New Relic to handle a sudden surge in online prescriptions during the pandemic. The company doubled in size... in six months and needed real-time observability to maintain clinical accuracy and uptime. New Relic gave Pharmacy2U instant visibility into system performance, helping them stay online 100% of the time. The platform enabled proactive problem-solving and supported a smooth migration to Microsoft Azure. Pharmacy2U now dispenses over 1 million items monthly, with improved stability and customer experience.
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Halodoc used New Relic to improve app performance by 40%. The platform helped Halodoc support over 20 million monthly users... during a surge in demand. New Relic enabled the team to find and fix issues fast, reducing downtime and improving reliability. Halodoc cut monthly infrastructure costs by 20% and increased average transactions by 22% in one year. Real-time data and custom dashboards helped boost developer productivity and customer satisfaction.
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New Relic helped UniSA manage a 70% surge in online applications during COVID-19. The university used New Relic to monitor... its learning management system and quickly spot errors. This let the team fix issues instantly, instead of spending hours on bug-fixing. New Relic’s dashboards and alerts kept online exams running smoothly for over 32,000 students. UniSA now uses New Relic for all deployments, ensuring a reliable online learning experience.
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Chegg uses New Relic to keep its online learning platform reliable for students. Chegg needed to make sure its study... tools were always available. The company runs its platform on AWS and serves many students with digital study aids and tutoring. With New Relic, Chegg reduced mean time to resolution (MTTR) by 87%. This helped Chegg build trust with students and improve uptime.
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Elsevier used New Relic to move its technology to the cloud and consolidate tools. The company needed more agility and... flexibility to deliver digital content. Their old data center setup did not support their goals. New Relic helped Elsevier transform its technology and support cloud adoption. This change improved their ability to serve science and health professionals.
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New Relic helped the Royal Society of Chemistry modernize its software and infrastructure. The society moved from legacy systems to... a microservices cloud-based architecture. New Relic provided deep visibility into application performance and real-user monitoring. Teams used dashboards to quickly identify and fix issues, reducing downtime. The platform enabled better collaboration between developers and operations. Real-user insights improved global access to scientific resources.
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New Relic helped Trek Medics International improve emergency response with its application performance monitoring, logs, distributed tracing, and AIOps tools. Trek Medics needed... reliable, fast technology for their Beacon platform, which tracks and coordinates emergency responders using mobile devices. With New Relic, Trek Medics increased their ability to respond to emergency incidents by 9 times. The solution supports both their web and mobile applications, ensuring uptime and reliability for critical services.
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Verizon used New Relic with Pixie to improve observability for its 5G Edge platform. Developers faced challenges debugging workloads on... edge nodes due to limited visibility. The Pixie integration enabled instant, automated monitoring of Kubernetes workloads. This allowed developers to view performance metrics and optimize routing for endpoint devices. The solution made it easier to deploy, monitor, and manage applications at the network edge.
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New Relic helped amaysim monitor its technology stack as it grew. amaysim used New Relic to track infrastructure, apps, and... webpages. The platform made it easy to find and fix issues fast. This saved staff time and improved uptime by several percentage points. amaysim now manages customer experience better and can expand with confidence.
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Toyota Motor Corporation used New Relic to improve its TOYOTA SHARE car sharing service. The team integrated New Relic mobile... to monitor smartphone app and IoT device interactions. This helped them collect and visualize logs from the smart key box, even in unstable network conditions. As a result, response time to SKB inquiries dropped by 60% and customer inquiry response time fell by 25%. Toyota now uses real-time data to enhance user experience and guide development decisions.
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Toyota used New Relic to power observability in its TORO cloud platform. The CCoE team integrated New Relic for monitoring,... security, and CI/CD automation. With New Relic, Toyota reduced AWS account setup time by 96%. Over thirty projects now run on TORO with improved developer experience. New Relic helps Toyota drive continuous application and service improvement.
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New Relic helped movingimage cut Kubernetes costs by 50%. The company gained code-level visibility and improved incident detection. Engineers now... use application metrics to fix issues before they impact customers. Custom dashboards let teams rightsize containers and make data-driven decisions. Development teams own monitoring and alerts, driving innovation and stability.
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New Relic helped Onefootball monitor its Kubernetes environment and applications. Onefootball faced issues with scalability and visibility as its user... base grew. Migrating to Kubernetes improved scalability, but added complexity. New Relic provided deep visibility, enabling faster troubleshooting and better DevOps collaboration. The company saw an 80% reduction in incidents and freed up 40% of developer time.
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Koneksa uses New Relic to manage 20 million APM transactions daily. The engineering team gains real-time visibility into their complex... infrastructure. New Relic helps them troubleshoot faster and streamline workflows. Developers collaborate more easily and are motivated to monitor and improve their services. The platform supports DevOps and observability for medical research.
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New Relic helped HealthifyMe reduce costs by 10% and improve app performance by 10%. The platform enabled HealthifyMe to handle... two to three times normal traffic during peak periods. Developers used custom dashboards for real-time monitoring and faster innovation. New Relic allowed quick identification and resolution of system bottlenecks. HealthifyMe scaled its services and improved reliability for millions of users.
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New Relic gave Tokopedia full observability across its ecommerce platform. Tokopedia engineers now spot and fix issues faster, improving customer... experience. Custom dashboards help track performance and business metrics in one place. New Relic's alerting lets Tokopedia set precise intervals, reducing false alarms. Tokopedia can now quickly identify transaction issues and improve platform reliability.
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Skyscanner replaced 12 monitoring tools with New Relic, saving 15 minutes per mobile merge request. This freed engineers to focus... on SRE reporting for mobile. New Relic’s open standards and integrations with OTel and Terraform enabled fast migration and unified observability. Teams now track costs, performance, and user experience in real time. Skyscanner moved from reactive fixes to proactive monitoring, improving confidence and efficiency.
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New Relic helped Swiggy fix a major issue in two hours, cutting bandwidth use by 70% and improving media load time by 30%. Swiggy uses New... Relic to monitor digital experiences for over 30 million users. Alerts from New Relic led to a 10% rise in productivity. Swiggy engineers use custom events and dashboards to quickly find and fix problems. The platform supports Swiggy during high-traffic events and helps prevent outages.
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Informa uses New Relic to improve engineering processes and drive business value. The company adopted observability to move from performance-based... discussions to business impact conversations. Informa built a new cloud platform using infrastructure as code and reusable configurations. This approach reduces cognitive load and increases agility for engineers. New Relic helps Informa foster a culture of continuous improvement.
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Hiscox UK used New Relic to migrate from a legacy observability tool to a unified platform. The team built custom... dashboards for technical and business users, giving real-time insights into customer journeys and system health. Marketing and executive teams now track engagement, page load times, and revenue-impacting issues instantly. Support teams use dashboards to monitor workflow performance and set accurate SLAs. New Relic helped Hiscox UK break down silos, speed up incident resolution, and drive data-driven decisions across the business.
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New Relic helped the Government of India launch the Aarogya Setu COVID-19 contact tracing app. The app saw 50 million... downloads in 13 days and 140 million total downloads. New Relic provided observability and monitoring, supporting rapid scaling and reliability. The team used dashboards to quickly identify and fix issues. This enabled the app to handle 7 million server requests per minute and identify over 3,000 COVID-19 hotspots.
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New Relic helped AB InBev improve their mean time to resolution (MTTR) by 80%. AB InBev wanted to optimize business... operations and customer experience by moving to the cloud and adopting DevOps. They used New Relic to support their global B2B e-commerce platform. This platform lets bar owners, restaurants, and retailers order directly. The solution helped AB InBev reach their digital transformation goals faster.
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New Relic helped True Digital Group ensure flawless streaming for the FIFA World Cup on their TrueID platform. During a critical... move to multi-cloud, New Relic enabled real-time monitoring and alerting. This improved transparency between development teams and sped up troubleshooting. TrueID became Thailand’s top entertainment app, reaching 4.2 billion monthly video views and 36.9 million VOD views. New Relic’s observability tools supported uptime, reliability, and customer experience.
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New Relic helps EveryMatrix, a leading iGaming platform provider, improve uptime and reliability for its global clients. The company uses... New Relic dashboards and alerts to spot 95% of incidents in one place and cut mean time to resolution by 25%. Teams resolve issues faster and reduce out-of-hours workloads with real-time monitoring and anomaly detection. EveryMatrix uses New Relic data to guide business decisions, optimize performance, and meet strict requirements for tier-1 state lotteries. This leads to a more reliable and responsive software experience for end-users.
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New Relic helped HolidayCheck cut mean time to resolution from half a day to minutes. The company faced rapid growth,... seasonal traffic spikes, and limited visibility into app performance. With New Relic’s monitoring tools, teams now spot and fix issues fast, even during peak booking seasons. Developers and operations use a single interface to track performance across their stack. This shift enabled faster feature releases and a better customer experience.
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New Relic helped WinZO improve its gaming platform. WinZO used New Relic to resolve incidents in real time. This made... the player experience better for 200 million users. The platform supports over 5 billion gameplays each month. New Relic gave WinZO the tools to monitor and manage its technology. This helped WinZO deliver a smooth and reliable gaming experience.
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ABS-CBN used New Relic to improve uptime and reliability for its digital media services. The company faced challenges with streaming... spikes and needed a stable tech stack for live events. New Relic provided automated incident alerts to help manage these demands. As a result, ABS-CBN achieved 98-99.5% uptime. This helped them deliver a better user experience in a competitive market.
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Accedo used New Relic to improve visibility into their cloud infrastructure. The company needed to manage video applications for clients... and ensure high availability and security. With New Relic, Accedo built a global DevOps team to monitor and manage video services. This helped them deliver reliable and scalable video experiences for their customers. The solution supported Accedo in creating a new recurring revenue stream.
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France Télévisions used New Relic to improve teamwork and create a single source of truth for their digital operations. The company needed... better data and insight into software performance and customer experience. New Relic helped the infrastructure and architecture team gain end-to-end visibility. This supported France Télévisions in their digital transformation. The solution helped them serve millions of viewers across digital platforms.
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Getir uses New Relic to support its ultrafast delivery service. The company needed strong uptime and reliability to deliver groceries... in 10 minutes. New Relic's observability platform became a key part of Getir's core infrastructure. This helped Getir maintain its fast, reliable service and stand out in the market.
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Watch Duty uses New Relic to monitor its real-time wildfire emergency platform. The organization needed urgent and accurate data to... help fire-affected communities. With New Relic, Watch Duty tracks system health, real-time logs, and error reports. This lets them focus on their mission instead of building their own monitoring tools. New Relic helps Watch Duty ensure their service works as expected during emergencies.
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Cencosud used New Relic to build an observability center across five countries. The company wanted to improve digital infrastructure and... customer experience for its retail brands. Cencosud needed a common observability culture and tools to manage many applications and brands. New Relic helped Cencosud standardize processes and accelerate digital transformation. This led to better performance and a stronger focus on customer experience.
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Darwinbox used New Relic to improve developer productivity and optimize cloud costs. The company wanted to reduce downtime and meet... service level agreements. With New Relic, Darwinbox reduced mean time to detect and resolve issues by 40%. They also cut errors by 35% and decreased outages by 20%. New Relic helped Darwinbox deliver better HR technology services to its customers.
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