Smartsheet platform Overview

Smartsheet delivers enterprise-grade work management solutions powered by AI, enhancing project oversight and team collaboration. Its platform supports diverse use cases, from product development to large-scale marketing campaigns, ensuring teams remain connected and workflows streamlined. By integrating with existing tools, Smartsheet facilitates seamless collaboration, allowing businesses to maintain operational fluidity. The platform's AI capabilities provide predictive insights, helping teams stay ahead of project demands. Additionally, Smartsheet prioritizes security, offering peace of mind for enterprises handling sensitive data. This combination of features positions Smartsheet as a strategic asset for organizations aiming to optimize project outcomes and achieve measurable ROI.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Smartsheet platform.

Other use cases:

  • Social Media Analytics
  • Sending & Publishing Communications
  • Content Sharing
  • Groups Management
  • Merger And Acquisition
  • Training & Onboarding
  • Trust Management
See all use cases See less use cases

Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Smartsheet platform.

Smartsheet platform Use-Cases and Business Priorities: Customer Satisfaction Data

Smartsheet platform's features include Dashboard. and Smartsheet platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Smartsheet platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Collaborate on sheets, view notifications and dashboards, capture images and barcodes, and view your project timeline on the go. ..." Smartsheet Platform
"...Streamline and connect workflows across silos, and see real-time status in dashboards and reports that anyone can build without technical support...." Smartsheet Platform
"...Choose from a portfolio that includes IT PMO, Mergers & Acquisitions, Professional Services, Customer Engagement, and more...." Smartsheet Platform

Smartsheet platform, Hive Marketing Cloud, WorkSpan, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartsheet offers flexible, enterprise-grade features for effective end-to-end work management. Users can plan, track, and manage projects seamlessly.

Smartsheet platform Customer wins, Customer success stories, Case studies

What benefits does Smartsheet platform offer for Collaboration?

How does Smartsheet platform address your Workflow Management Challenges?

What benefits does Smartsheet platform offer for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Smartsheet platform solved their Project Management needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

 

Bangkok Bank - Banking - Very Large

Smartsheet Strengthens Regional Leadership as APAC Technology and AI Demand Grows

Bangkok, Thailand

Smartsheet has expanded its leadership team in APAC, appointing Jarrod Kinchington and Takeshi Osawa to lead regional growth. The company is experiencing increased customer adoption across sectors li...ke technology, manufacturing, and professional services. New customers, including Bangkok Bank, are using Smartsheet to centralize client delivery and enhance resource visibility. Smartsheet's AI capabilities have driven significant adoption, with over 600,000 AI actions executed since March 2026.

Read on →
 

McLaren F1 Team - Motorsport - Large

Smartsheet helps the McLaren F1 Team innovate

Woking, UK

Smartsheet is supporting the McLaren F1 Team in their innovation efforts by providing project management solutions. This collaboration enhances McLaren's ability to manage complex projects efficientl...y, contributing to their competitive edge in the motorsport industry.

Read on →
 

Ayala Land - Real Estate - Large

Philippines

Ayala Land used Smartsheet to manage hundreds of properties and protect sensitive data. The company replaced manual workarounds with a secure, low-code platform. Smartsheet’s Dynamic View let teams a...nd vendors see only the information they needed. This improved data security, sped up workflows, and cut costs. Departments now adapt Smartsheet templates for their own needs, making work more efficient and secure.

 

Infosys - Information Technology And Services - Very Large

Bengaluru, India

Infosys used Smartsheet to standardize project management across its global consulting business. The company unified data from many tools into one platform, improving project visibility and consisten...cy. Automated workflows and dashboards helped speed up project launches and made it easier to track deliverables. Infosys saw higher win rates and better program execution. Clients preferred the new system, boosting Infosys' credibility in the market.

 

Rehlko - Manufacturing - Large

Kohler, USA

Smartsheet helped Rehlko, a global energy resilience leader, save 1,200 hours per year on project updates. The Power Systems division uses Smartsheet to manage large data center generator projects fr...om order to installation. Project managers now track schedules, shipments, and payments in one place. Real-time dashboards give customers and teams instant access to project status. Smartsheet's user-friendly platform made adoption easy and boosted customer trust through transparency.

 

Xencor - Pharmaceuticals - Medium

Monrovia, USA

Xencor uses Smartsheet to manage cross-functional teams and complex projects. The company built a custom task management solution that saves about 10% of daily work time. Smartsheet dashboards, repor...ts, and templates help staff track priorities and deadlines. The Individual Task Management template, created by a senior manager, won a contest and is now available to all users. Xencor improved team collaboration and personal productivity with Smartsheet.

lightning

Peers used Smartsheet platform for collaboration and workflow management

Smartsheet platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (40)

Smartsheet platform Integrations

Smartsheet platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Smartsheet platform

Software Failure Risk Guidance

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for Smartsheet platform

Top Failure Risks for Smartsheet platform

Smartsheet Inc. News

M&A

Smartsheet stock holds at USD 56.00 after take private deal

Smartsheet Inc. was acquired and taken private at a transaction value of USD 56.00 per share, matching its last public-market closing price on Nasdaq. This marks the end of its status as a publicly traded company.

Executive

Smartsheet Names New Leaders Across APAC and Japan as Demand Surges in ... - Ground News

Smartsheet has promoted Jarrod Kinchington to Vice President and General Manager of APAC, covering Australia, New Zealand, Southeast Asia, and India. This leadership change aims to deepen Smartsheet's regional presence and accelerate AI transformation and customer adoption in the Asia-Pacific and Japan regions.

Executive

Smartsheet Announces Appointment of Takeshi Osawa as President of Japan

Smartsheet appointed Takeshi Osawa as President of Japan to lead its regional expansion. With over 25 years in enterprise technology, Osawa will drive customer adoption and growth in Japan, overseeing sales, marketing, and partner operations. This move supports Smartsheet's strategy to strengthen its presence in Asia-Pacific.

Executive

Smartsheet Expands APAC, Japan Operations With New Leadership

Smartsheet has expanded its operations in the Asia-Pacific and Japan regions by appointing new leadership. Jarrod Kinchington is promoted to Vice President and General Manager of APAC, while Takeshi Osawa becomes President of Japan. This move aims to drive customer adoption and AI transformation in the region, with Smartsheet experiencing significant growth in sectors like technology and manufacturing.

Smartsheet Inc. Profile

Company Name

Smartsheet Inc.

Company Website

https://www.smartsheet.com/

HQ Location

Bellevue, WA

Employees

501-1000

Social

Financials

SERIES F