Trello Overview

Trello allows teams to manage projects from anywhere by starting boards quickly and automating tasks. Collaboration is seamless, even on mobile devices.

Use Cases

Customers recommend Collaboration, Workflow Management, Communication Management, as the business use cases that they have been most satisfied with while using Trello.

Other use cases:

  • Engagement Management
  • Onboarding
  • Content Management
  • Social Media Management
  • Products & Pricelist Management
  • Sales Document Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Trello.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Grow Market Share
  • Shorten Ramp Up Time
  • Improve Consistency
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Navigation
  • Manage Risk
  • Establish Thought Leadership
See all business priorities See less business priorities

Trello Use-Cases and Business Priorities: Customer Satisfaction Data

Trello works with different mediums / channels such as E-Mail. and Social Media.

Trello's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Trello support capabilities include AI Powered, Phone Support, Email Support, etc. also Trello analytics capabilities include Custom Reports, and Analytics.

Reviews

"Trello makes it easy to keep everyone on the same page. As changes happen, the real-time updates with email notifications have been key." - Haydon Dotson

Peer review evidence (same sources as the product rating summary)

"...Ease of organizing demands, automatic synchronization between application and website is very good; Collaborative real-time updates are awesome. ...." Peer review by Hyago L., Analista de Qualidade, Telecommunications
"...Our workflow is designed so that you can tell the status of a project at a glance...." Peer review by Verified Reviewer, Marketing and Advertising
"...It's super easy to write all the ideas for social posts and use many categories...." Peer review by Aisha V., Community Manager

Trello, Prism PPM (formerly WorkOtter), Submittable, Loom, TeamGantt, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Trello

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Trello is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Trello Customer wins, Customer success stories, Case studies

What solutions does Trello provide for Collaboration?

How does Trello facilitate Workflow Management?

What Are the key features of Trello for Communication Management?

How can Trello enhance your Engagement Management process?

How does Trello address your Onboarding Challenges?

11 buyers and buying teams have used Cuspera to assess how well Trello solved their Project Management needs. Cuspera uses 44247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Trello testimonial

Haydon Dotson

Sales Manager

Detroit Red Wings Sprout Social

Trello makes it easy to keep everyone on the same page. As changes happen, the real-time updates with email notifications have been key. Testimonial By Haydon Dotson
Trello testimonial

Bharath Sundar

Finance

eBay

Everyone loves it; it has democratized our finance function. In some ways Trello shattered hierarchy and brought us together. Testimonial By Bharath Sundar
Trello testimonial

Haley Ennes

HR Manager

Sprout Social

Now that we've switched to a remote environment, with the use of Trello, we can now limit the number of meetings we have regarding specific projects and turn to Trello for updates instead. Testimonial By Haley Ennes
CUSTOMERS TESTIMONIALS
Trello testimonial

Haydon Dotson

Sales Manager

Detroit Red Wings Sprout Social

Trello makes it easy to keep everyone on the same page. As changes happen, the real-time updates with email notifications have been key. Testimonial By Haydon Dotson
Trello testimonial

Bharath Sundar

Finance

eBay

Everyone loves it; it has democratized our finance function. In some ways Trello shattered hierarchy and brought us together. Testimonial By Bharath Sundar
Trello testimonial

Haley Ennes

HR Manager

Sprout Social

Now that we've switched to a remote environment, with the use of Trello, we can now limit the number of meetings we have regarding specific projects and turn to Trello for updates instead. Testimonial By Haley Ennes
 

Atlassian Says AI Tailwind Is Building as Cloud Growth and Rovo Adoption Accelerate

Atlassian reports significant growth in AI and cloud services, with Rovo AI adoption increasing 50% quarter over quarter. Cloud revenue rose 31% in Q4, driven by customer expansion and cross-selling.... The company plans to monetize metered AI capabilities by December, enhancing profitability. Atlassian's enterprise salesforce is expanding to support continued growth in AI and cloud offerings.

Read on →
 

US Space Force - Government Administration - Large

Washington D.C., USA

US Space Force used Atlassian tools to modernize its mission-critical launch ticketing and verification systems. By deploying Jira, Jira Service Management, and Confluence, the team saved 120 hours p...er week and increased launch cadence by 70%. The new solution replaced outdated custom platforms, cut development time, and improved operational readiness. Teams now automate ticket tracking, share real-time updates, and streamline mission assurance processes. The project went from concept to launch in just six months, enabling rapid iteration and secure collaboration.

 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Atlassian Cloud Enterprise helped United Airlines deploy 5 times faster. The airline moved 5,000 employees to Jira and Confluence Cloud. United cut Agile coaching planning time by 80%. They now have ...99.95% guaranteed uptime and improved security. The migration enabled better team collaboration and freed up time for innovation.

 

trivago - Internet - Medium

Düsseldorf, Germany

Atlassian's Teamwork Collection helped trivago cut meeting overload and improve collaboration. The company shifted 340 hours of meetings to Loom videos and 20% of employees saved over an hour daily w...ith AI. Legal saved 200+ hours each year using Rovo Agents. Teams now use Confluence whiteboards and Rovo for faster knowledge sharing and action. Atlassian unified trivago's tools, saving time and money while boosting productivity.

 

Thumbtack - Internet - Medium

San Francisco, USA

Jira Service Management helped Thumbtack automate 15% of support tickets using an AI-powered virtual agent. The company saved 60% on annual tool costs, totaling over $60,000 per year. Employees gaine...d 180 hours each month by switching to Jira Service Management. The IT team improved SLA compliance to 90% and achieved a 4.9/5 satisfaction score. Integrations with Slack, Okta, and Workday streamlined workflows and reduced repetitive tasks.

 

ThoughtWorks - Information Technology And Services - Large

Chicago, USA

ThoughtWorks used Trello Enterprise to manage projects and team collaboration. During the COVID-19 pandemic, they needed a tool to support remote work and keep teams connected. Trello helped them org...anize tasks, track progress, and communicate across global offices. The platform enabled 100% remote work for over 7,000 employees. Teams used features like Power-Ups and integrations with Zoom and Google Workspace. Trello improved project visibility and made remote teamwork easier.

Boost your productivity with Trello

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Trello

What is Trello?

Trello is a web based collaboration tool for project management, operations and management teams to organize and prioritize projects.

It primarily helps with project management and collaboration activities. Trello provides a web based app and mobile app for access.

It comes with built-In workflow automation, Rule-Based Triggers, Custom Card & Board Buttons Calendar Commands and Due Date Commands.

What is Trello used for?

Trello is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Communication Management .

What are the top features of Trello?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Trello.

Who uses Trello?

Trello is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Trello alternatives?

Prism PPM (Formerly WorkOtter), Submittable, Loom and TeamGantt are popular alternatives for Trello.

Where is Trello located?

Trello is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.
lightning

Peers used Trello for collaboration and workflow management

Trello Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (42)
Custom Reports

3.65/5 ★

Read Reviews (8234)
Analytics

3.03/5 ★

Read Reviews (395)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (42)
Custom Reports

3.65/5 ★

Read Reviews (8234)
Analytics

3.03/5 ★

Read Reviews (395)

Software Failure Risk Guidance

?

for Trello

Overall Risk Meter

Low Medium High

Top Failure Risks for Trello

Atlassian US, Inc News

Product

Atlassian (TEAM) Just Turned Jira Into an AI Coding Command Center

Atlassian has introduced new AI-driven tools within Jira and its DX platform to enhance software development processes. These tools, including Code Context and Agent Context Controls, aim to provide engineering teams with better oversight of AI agents in coding tasks. The features are designed to improve efficiency by turning backlogs into pipelines and ensuring code meets internal standards. Atlassian's focus is on leveraging organizational context to scale AI work across the development lifecycle.

Product

Atlassian Launches Agent Loops: AI Agents Automate Full Software Development in Jira

Atlassian has launched Agent Loops, a system of autonomous AI agents that automate software development workflows in Jira. The system uses the Teamwork Graph to plan, code, test, and create pull requests with minimal human intervention. Early data shows faster cycle times and higher feature output. The release includes new developer experience tools and emphasizes integration with existing Atlassian products.

Product

Comment on Atlassian’s usage-based pricing: AI value with predictability and control by What Will Atlassian's Usage-Based Pricing Cost Your Startup After December 3, 2026? - Startupik | Ai, Web3, Blockchain and Startup magazine

Atlassian introduces a usage-based pricing model for its AI capabilities, providing customers with visibility and control over their usage and spend. The model includes allowances for AI interactions, automation steps, and AI agent resolutions, effective December 3, 2026. This approach aims to enhance AI-driven workflow automation and offer predictable pricing for businesses.

Product

Atlassian’s New Agentic AI Platform Might Change The Case For Investing In Atlassian (TEAM)

Atlassian has introduced new AI-driven capabilities across its Jira and DX platforms, enhancing agentic workflows in the software development lifecycle. These features aim to link code intelligence, workflow automation, and observability, potentially boosting AI feature adoption. The new DX for Agentic Development provides enterprises with visibility into engineering output improvements, influencing Atlassian's investment narrative around AI and cloud revenue growth.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE