Trello Overview

Trello allows teams to manage projects from anywhere by starting boards quickly and automating tasks. Collaboration is seamless, even on mobile devices.

Use Cases

Customers recommend Collaboration, Workflow Management, Communication Management, as the business use cases that they have been most satisfied with while using Trello.

Other use cases:

  • Engagement Management
  • Onboarding
  • Content Management
  • Social Media Management
  • Products & Pricelist Management
  • Sales Document Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Trello.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Grow Market Share
  • Shorten Ramp Up Time
  • Improve Consistency
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Navigation
  • Manage Risk
  • Establish Thought Leadership
See all business priorities See less business priorities

Trello Use-Cases and Business Priorities: Customer Satisfaction Data

Trello works with different mediums / channels such as E-Mail. and Social Media.

Trello's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Trello support capabilities include AI Powered, Phone Support, Email Support, etc. also Trello analytics capabilities include Custom Reports, and Analytics.

Reviews

"We chose Trello because it is well-designed—it’s beautifully designed—intuitive, and really hit the nail on the head with what we needed to solve." - Lawrence Hanley

Peer review evidence (same sources as the product rating summary)

"...The email alerts make collaborating on jobs/tasks easy between multiple people...." Peer review by Verified Reviewer, Design
"...It is visually appealing, intuitive and can organize your workflows and tasks as simplistically or detailed as you need...." Peer review by Rachel K., Customer Success Manager, Computer Software
"...Trello is a great tool for organizing campaigns or social media content before anything gets published...." Peer review by Zach L, Digital Marketing Specialist, Financial Services

Trello, Prism PPM (formerly WorkOtter), Submittable, Loom, TeamGantt, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Trello

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Trello is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Trello Customer wins, Customer success stories, Case studies

What Are the key features of Trello for Collaboration?

How can Trello optimize your Workflow Management Workflow?

What solutions does Trello provide for Communication Management?

Why is Trello the best choice for Engagement Management?

How efficiently Does Trello manage your Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Trello solved their Project Management needs. Cuspera uses 44247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Trello testimonial

Lawrence Hanley

founder

Desk Plants

We chose Trello because it is well-designed—it’s beautifully designed—intuitive, and really hit the nail on the head with what we needed to solve. Testimonial By Lawrence Hanley
Trello testimonial

Haydon Dotson

Sales Manager

Detroit Red Wings Sprout Social

Trello makes it easy to keep everyone on the same page. As changes happen, the real-time updates with email notifications have been key. Testimonial By Haydon Dotson
Trello testimonial

Founder

SwagUp

Not only did [Trello] unify our process and help everyone understand their role, but we were able to automate essential steps of the process so we could move a lot faster and grow to a multi-million dollar company with a team of ten. Testimonial By SwagUp
CUSTOMERS TESTIMONIALS
Trello testimonial

Lawrence Hanley

founder

Desk Plants

We chose Trello because it is well-designed—it’s beautifully designed—intuitive, and really hit the nail on the head with what we needed to solve. Testimonial By Lawrence Hanley
Trello testimonial

Haydon Dotson

Sales Manager

Detroit Red Wings Sprout Social

Trello makes it easy to keep everyone on the same page. As changes happen, the real-time updates with email notifications have been key. Testimonial By Haydon Dotson
Trello testimonial

Founder

SwagUp

Not only did [Trello] unify our process and help everyone understand their role, but we were able to automate essential steps of the process so we could move a lot faster and grow to a multi-million dollar company with a team of ten. Testimonial By SwagUp

U.S. Space Force - Government Administration - Large

Washington, D.C., USA

Atlassian helped the U.S. Space Force save 120 hours per week and increase launch speed by 70%. The team replaced outdated systems with Jira, Confluence, and Jira Service Management. They built a cus...tom solution in under six months. The new tools automated ticket filtering and data sharing. Staff can now manage workflows and updates faster. The platform improved mission readiness and reduced development costs.

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Atlassian Cloud Enterprise helped United Airlines cut deployment times by 5x. The airline migrated 5,000 employees to Jira and Confluence Cloud. Agile coaching plans are now created 80% faster. Unite...d benefits from 99.95% guaranteed uptime, improved security, and premium support. The migration supports United’s rapid growth and digital transformation goals.

trivago - Internet - Large

Düsseldorf, Germany

trivago used Atlassian's Teamwork Collection to improve collaboration and save time and costs. The company integrated tools like Jira, Confluence, Loom, and Rovo to streamline workflows. With these s...olutions, trivago achieved a 20% time savings in some AI-related tasks. Over 340 employees adopted Loom, and more than 200 users engaged with Rovo. The changes led to better teamwork and more efficient project management.

Thumbtack - Internet - Medium

San Francisco, USA

Jira Service Management helped Thumbtack automate 15% of support tickets using a virtual agent and AI. The company cut annual tool costs by 60%, saving over $60,000 per year. Teams now save 180 hours... monthly and improved SLA compliance from 90% to 95%. Integrations with Slack, Okta, and Workday streamlined ITSM workflows. Employees get faster support and focus more on innovation.

Sun Life - Financial Services - Very Large

Toronto, Canada

Sun Life migrated to Atlassian Cloud, saving $250,000 in 10 months. The company increased efficiency by 80% using Confluence Cloud. User satisfaction scores reached 97% after the migration. Teams cen...tralized workflows and improved collaboration with Jira Cloud and Confluence Cloud. Employees adapted quickly, citing easier access to information and better security. The migration was supported by Adaptavist and Atlassian’s migration tools.

The Telegraph - Entertainment And Media - Large

London, UK

Jira Service Management helped The Telegraph bring IT service management in-house. The team launched the new system in under three months. They cut resolution time by 66% and wait time by 50%. Custom...er satisfaction rose by 140%. Integration with Jira Software and Confluence improved collaboration and self-service support. The Telegraph now supports 25 million monthly users across its digital and print platforms.

Boost your productivity with Trello

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Trello

What is Trello?

Trello is a web based collaboration tool for project management, operations and management teams to organize and prioritize projects.

It primarily helps with project management and collaboration activities. Trello provides a web based app and mobile app for access.

It comes with built-In workflow automation, Rule-Based Triggers, Custom Card & Board Buttons Calendar Commands and Due Date Commands.

What is Trello used for?

Trello is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Communication Management .

What are the top features of Trello?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Trello.

Who uses Trello?

Trello is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Trello alternatives?

Prism PPM (Formerly WorkOtter), Submittable, Loom and TeamGantt are popular alternatives for Trello.

Where is Trello located?

Trello is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.
lightning

Peers used Trello for collaboration and workflow management

Trello Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.30/5

Read Reviews (42)
Custom Reports

3.65/5

Read Reviews (8234)
Analytics

3.03/5

Read Reviews (395)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.30/5

Read Reviews (42)
Custom Reports

3.65/5

Read Reviews (8234)
Analytics

3.03/5

Read Reviews (395)

Software Failure Risk Guidance

?

for Trello

Overall Risk Meter

Low Medium High

Top Failure Risks for Trello

Atlassian US, Inc News

Awards

Atlassian (DX) Named a Leader in the 2026 Gartner® Magic Quadrant™ for Developer Productivity Insight Platforms

Atlassian has been named a Leader in the 2026 Gartner Magic Quadrant for Developer Productivity Insight Platforms. The recognition highlights Atlassian's ability to execute and completeness of vision in the DPIP market. Atlassian's DX platform integrates AI measurement capabilities, helping organizations quantify AI's impact on productivity and providing insights at an enterprise scale.

Product

Bamboo, Confluence & Co.: Atlassian closes 100 security vulnerabilities

Atlassian has addressed 100 security vulnerabilities across its products, including Bitbucket, Confluence, and Jira Service Management. The updates, which include fixes for critical vulnerabilities with CVSS scores of 10, are available immediately. Administrators are advised to install these updates to prevent potential attacks.

Product

Inside Atlassian’s Forge Billing Architecture for Distributed Usage Tracking at Scale

Atlassian has detailed the engineering of its Forge billing platform, designed for usage-based pricing in its cloud application ecosystem. The system processes high-volume events for accurate billing, utilizing a Kafka-based streaming infrastructure for real-time visibility. This architecture supports distributed usage tracking and ensures financial accuracy through validation and normalization processes.

Product

Atlassian, Splunk Patch Critical Vulnerabilities

Atlassian and Splunk have released patches for critical vulnerabilities in their products. Atlassian addressed security defects across multiple products, including Bamboo, Bitbucket, and Jira. The vulnerabilities involved third-party dependencies like Axios and Apache Tomcat. Users are advised to update to patched versions promptly.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE