Loom Overview

This is a summary of the comprehensive capabilities and benefits of Loom based on over 2603 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Loom, Wipster, Kaltura Video for Business, Cincopa, Qumu, etc., all belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Loom is right for your needs? Our Cuspera AI engine can evaluate how Loom fits your specific business needs, industry, and context. Get your personalized assessment report today.

Loom supports business activities such as:

  • Collaboration
  • Training & Onboarding
  • Content Management
  • Social Media Management
  • Engagement Management

Loom can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, etc. It can help manage these activities if you use Video and Social Media for these needs. As a solution, Loom's capabilities include Recording, Personalization, Capture Screen, etc.

Loom Computer Software Vertical is its biggest customer base.

Reviews

"Loom enables us to maximize our impact as a distributed company by helping us collaborate and share ideas. " - Andrew Reynolds

Reviews

"...i like how easy it is to record videos or even just to share your screen for tutorials . ...." Peer review by Gary M., digital marketing, Computer Software

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Training & Onboarding , Content Management , as the business use cases that they have been most satisfied while using Loom.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.88/5 ★

Read Reviews (153)

"...i like how easy it is to record videos or even just to share your screen for tutorials . ...."
Training & Onboarding with Video

4.94/5 ★

Read Reviews (57)

"...I documented every single thing, from job descriptions to questions asked during phone interviews to client onboarding to how I do payroll for my contractors. ..." I left my job at Amazon to turn my side hustle into a full-fledged agency, and I'm on track to make multiple 6 figures in my first year. Here are 7 key steps I took before clocking out for good.
Content Management with Video

4.84/5 ★

Read Reviews (55)

"...While often used for internal training purposes, you can also use it to display thought leadership as part of your content marketing for your audience...." Small Business Guide to Video Marketing
content sharing

4.70/5 ★

Read Reviews (32)

"...Compared to some other ones, you can easily record and send a share link in just a couple of clicks...."
content curation

4.72/5 ★

Read Reviews (11)

"...Encouraged by the incentive, a large majority of employees immediately began creating video content...."
content publishing

3.96/5 ★

Read Reviews (2)

"...This means consistently posting content and marketing to your audience on various platforms like Facebook, Twitter, and Instagram...."
PEER EXPERIENCES
Collaboration with Video

4.88/5 ★

Read Reviews (153)

"...i like how easy it is to record videos or even just to share your screen for tutorials . ...." Peer review by Gary M., digital marketing, Computer Software
Training & Onboarding with Video

4.94/5 ★

Read Reviews (57)

"...I documented every single thing, from job descriptions to questions asked during phone interviews to client onboarding to how I do payroll for my contractors. ..." I left my job at Amazon to turn my side hustle into a full-fledged agency, and I'm on track to make multiple 6 figures in my first year. Here are 7 key steps I took before clocking out for good.
Content Management with Video

4.84/5 ★

Read Reviews (55)

"...While often used for internal training purposes, you can also use it to display thought leadership as part of your content marketing for your audience...." Small Business Guide to Video Marketing
content sharing

4.84/5 ★

Read Reviews (32)

content curation

4.84/5 ★

Read Reviews (11)

content publishing

4.84/5 ★

Read Reviews (2)

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2603 insights from peers and experts to help you assess how these Loom use cases fit your Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Andrew Reynolds

Design Lead

MetaLab

Loom enables us to maximize our impact as a distributed company by helping us collaborate and share ideas. Testimonial By Andrew Reynolds

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Kieran Flanagan

VP of Marketing

Hubspot

My new daily email habit. Begin writing an email. Get to the second paragraph and think "what a time suck". Record a Loom instead. Feel like. Testimonial By Kieran Flanagan
CUSTOMERS TESTIMONIALS

Andrew Reynolds

Design Lead

MetaLab

Loom enables us to maximize our impact as a distributed company by helping us collaborate and share ideas. Testimonial By Andrew Reynolds

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Kieran Flanagan

VP of Marketing

Hubspot

My new daily email habit. Begin writing an email. Get to the second paragraph and think "what a time suck". Record a Loom instead. Feel like. Testimonial By Kieran Flanagan

Case Studies

COMPANY CASE STUDIES
Case Study Braze

How Braze Created 100+ Marketing Videos for the Price of One Using Loom’s Intuitive Platform

Read More
Case Study Flockjay

How Flockjay Created A Library of Training Videos and Improved Customer and Business Outcomes with Loom

Read More
Case Study Intercom

How Loom Helped Intercom Differentiate Their Sales Outreach and Boost Reply Rates by 19%

Read More

Frequently Asked Questions(FAQ)

for Loom

What is Loom?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

What is Loom used for?

Loom is a Video Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Training & Onboarding and Content Management .

What are the top features of Loom?

Recording, Personalization and Capture screen are some of the top features of Loom.

Who uses Loom?

Loom is used by Computer Software, Internet and Education among other industries.

What are Loom alternatives?

Wipster, Kaltura Video For Business, Cincopa and Qumu are popular alternatives for Loom.

Where is Loom located?

Loom is headquartered at 720 Market St, 6th Floor, San Francisco, California 94102, US.

Popular Business Setting

for Loom

Top Industries

  • Computer Software
  • Internet
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Loom to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Loom

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.95/5 ★

Read Reviews (464)
Personalization

4.79/5 ★

Read Reviews (111)
Capture screen

4.37/5 ★

Read Reviews (32)
Dashboard

4.82/5 ★

Read Reviews (18)
Capture video

4.36/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Recording

3.95/5 ★

Read Reviews (464)
Personalization

4.79/5 ★

Read Reviews (111)
Capture screen

4.37/5 ★

Read Reviews (32)
Dashboard

4.82/5 ★

Read Reviews (18)
Capture video

4.36/5 ★

Read Reviews (14)

IT and Other Capabilities

for Loom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (543)
Data Import

3.89/5 ★

Read Reviews (544)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (543)
Data Import

3.89/5 ★

Read Reviews (544)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5 ★

Read Reviews (15)
Chat Support

4.49/5 ★

Read Reviews (22)
Email Support

4.45/5 ★

Read Reviews (16)
24/7 Support

4.36/5 ★

Read Reviews (134)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5 ★

Read Reviews (15)
Chat Support

4.49/5 ★

Read Reviews (22)
Email Support

4.45/5 ★

Read Reviews (16)
24/7 Support

4.36/5 ★

Read Reviews (134)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)

Software Failure Risk Guidance

?

for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Vendor Profile Details

Company Name

Loom, Inc

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

Social

Financials

SERIES C