Loom Overview

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Training & Onboarding , Content Management , as the business use cases that they have been most satisfied while using Loom.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.88/5

Read Reviews (153)

"...These teams relied on the traditional channels of email, phone calls, and video conferencing, which led to wasted time and lack of personalization in their outreach...." Case Study Postclick
Training & Onboarding with Video

4.94/5

Read Reviews (57)

"...Customers have used Loom to walkthrough product demos, conduct team announcements, and onboard new employees...." 42 Essential Productivity Tools for Remote Workers to Thrive
Content Management with Video

4.84/5

Read Reviews (55)

"...The result is uploaded to the cloud so that you can share a link to your video...." Peer review by Consultant
content sharing

4.70/5

Read Reviews (32)

content curation

4.72/5

Read Reviews (11)

content publishing

3.96/5

Read Reviews (2)

PEER EXPERIENCES
Collaboration with Video

4.88/5

Read Reviews (153)

"...These teams relied on the traditional channels of email, phone calls, and video conferencing, which led to wasted time and lack of personalization in their outreach...." Case Study Postclick
Training & Onboarding with Video

4.94/5

Read Reviews (57)

"...Customers have used Loom to walkthrough product demos, conduct team announcements, and onboard new employees...." 42 Essential Productivity Tools for Remote Workers to Thrive
Content Management with Video

4.84/5

Read Reviews (55)

"...The result is uploaded to the cloud so that you can share a link to your video...." Peer review by Consultant
content sharing

4.84/5

Read Reviews (32)

content curation

4.84/5

Read Reviews (11)

content publishing

4.84/5

Read Reviews (2)

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2603 insights from peers and experts to help you assess how these Loom use cases fit your Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Adrián Mato

Staff Product Designer

GitHub

Loom, along with Figma, and Github Issues, has done more for me and remote work than any real-time communication tool. Less distractions, more time to think, articulate, and getting things done. Testimonial By Adrián Mato

Lisa Conn

Co-Founder & COO

Icebreaker Video

I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn

Wes O’Haire

Product Design Manager

Dropbox

Using Loom makes me look like a superhero to all my colleagues. Testimonial By Wes O’Haire
CUSTOMERS TESTIMONIALS

Adrián Mato

Staff Product Designer

GitHub

Loom, along with Figma, and Github Issues, has done more for me and remote work than any real-time communication tool. Less distractions, more time to think, articulate, and getting things done. Testimonial By Adrián Mato

Lisa Conn

Co-Founder & COO

Icebreaker Video

I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn

Wes O’Haire

Product Design Manager

Dropbox

Using Loom makes me look like a superhero to all my colleagues. Testimonial By Wes O’Haire

Case Studies

COMPANY CASE STUDIES
Case Study Intercom

How Loom Helped Intercom Differentiate Their Sales Outreach and Boost Reply Rates by 19%

Read More
Case Study Postclick

How Postclick Forged a Powerful One-Team Culture Using Loom

Read More
Case Study MetaLab

How MetaLab Saves a Day Each Week Using Loom — and Builds Better Products for Clients

Read More

Popular Business Setting

for Loom

Top Industries

  • Computer Software
  • Internet
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Loom to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Loom

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.95/5

Read Reviews (464)
Personalization

4.79/5

Read Reviews (111)
Capture screen

4.37/5

Read Reviews (32)
Dashboard

4.82/5

Read Reviews (18)
Capture video

4.36/5

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Recording

3.95/5

Read Reviews (464)
Personalization

4.79/5

Read Reviews (111)
Capture screen

4.37/5

Read Reviews (32)
Dashboard

4.82/5

Read Reviews (18)
Capture video

4.36/5

Read Reviews (14)

IT and Other Capabilities

for Loom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (543)
Data Import

3.89/5

Read Reviews (544)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (543)
Data Import

3.89/5

Read Reviews (544)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (15)
Chat Support

4.49/5

Read Reviews (22)
Email Support

4.45/5

Read Reviews (16)
24/7 Support

4.36/5

Read Reviews (134)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (15)
Chat Support

4.49/5

Read Reviews (22)
Email Support

4.45/5

Read Reviews (16)
24/7 Support

4.36/5

Read Reviews (134)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)

Software Failure Risk Guidance

?

for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Vendor Profile Details

Company Name

Loom, Inc

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

Social