About Loom

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Loom solves your Sales Enablement needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Engagement Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Loom.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.86/5

Read Reviews (181)

"...Loom is used to record and share screen capture videos in a quick way to support our development processes...." Peer review by Raphael Sanguinete, Sócio-fundador e Produtor Executivo, Rebuliço
Engagement Management with Video

4.52/5

Read Reviews (90)

"...Both the uploader and the commenter can feel more engage and participate in the video content through this...." Peer review by Celeste T, UI/UX Designer, Design Researcher, Design
engaging and following up

4.50/5

Read Reviews (84)

Training & Onboarding with Video

4.94/5

Read Reviews (67)

"...Loom makes it incredibly easy to take quick videos to share internally with development staff and externally to help onboard clients...." Peer review by Henry C, Co-Founder & General Manager, Marketing and Advertising
PEER EXPERIENCES
Collaboration with Video

4.86/5

Read Reviews (181)

"...Loom is used to record and share screen capture videos in a quick way to support our development processes...." Peer review by Raphael Sanguinete, Sócio-fundador e Produtor Executivo, Rebuliço
Engagement Management with Video

4.52/5

Read Reviews (90)

"...Both the uploader and the commenter can feel more engage and participate in the video content through this...." Peer review by Celeste T, UI/UX Designer, Design Researcher, Design
engaging and following up

4.52/5

Read Reviews (84)

Training & Onboarding with Video

4.94/5

Read Reviews (67)

"...Loom makes it incredibly easy to take quick videos to share internally with development staff and externally to help onboard clients...." Peer review by Henry C, Co-Founder & General Manager, Marketing and Advertising

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4293 insights from peers and experts to help you assess how these Loom use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Kieran Flanagan

VP of Marketing

Hubspot

My new daily email habit. Begin writing an email. Get to the second paragraph and think "what a time suck". Record a Loom instead. Feel like. Testimonial By Kieran Flanagan

David Okuinev

co-CEO

Typeform

Loom amplifies my communication with the team like nothing else has. It's a communication tool that should be in every executive's toolbox. Testimonial By David Okuinev
CUSTOMERS TESTIMONIALS

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Kieran Flanagan

VP of Marketing

Hubspot

My new daily email habit. Begin writing an email. Get to the second paragraph and think "what a time suck". Record a Loom instead. Feel like. Testimonial By Kieran Flanagan

David Okuinev

co-CEO

Typeform

Loom amplifies my communication with the team like nothing else has. It's a communication tool that should be in every executive's toolbox. Testimonial By David Okuinev

Popular Business Setting

for Loom

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Loom to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Loom

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.91/5

Read Reviews (787)
Personalization

4.61/5

Read Reviews (164)
Capture screen

4.36/5

Read Reviews (33)
Alerts: popups & Notifications

3.51/5

Read Reviews (30)
Dashboard

4.80/5

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
Recording

3.91/5

Read Reviews (787)
Personalization

4.61/5

Read Reviews (164)
Capture screen

4.36/5

Read Reviews (33)
Alerts: popups & Notifications

3.51/5

Read Reviews (30)
Dashboard

4.80/5

Read Reviews (20)

IT and Other Capabilities

for Loom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.89/5

Read Reviews (959)
Data Import

3.87/5

Read Reviews (934)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.89/5

Read Reviews (959)
Data Import

3.87/5

Read Reviews (934)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.56/5

Read Reviews (18)
Chat Support

4.48/5

Read Reviews (22)
Email Support

4.43/5

Read Reviews (17)
24/7 Support

4.31/5

Read Reviews (172)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.56/5

Read Reviews (18)
Chat Support

4.48/5

Read Reviews (22)
Email Support

4.43/5

Read Reviews (17)
24/7 Support

4.31/5

Read Reviews (172)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.54/5

Read Reviews (108)
Custom Reports

4.53/5

Read Reviews (173)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.54/5

Read Reviews (108)
Custom Reports

4.53/5

Read Reviews (173)

Failure Risk Guidance Security Report

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for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Vendor Profile Details

Company Name

Loom, Inc

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

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