Loom Overview

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Training & Onboarding , Content Management , as the business use cases that they have been most satisfied while using Loom.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.88/5

Read Reviews (153)

"...We've been using Loom to create training and support videos for our customers and also for collaboration within our team...."
Training & Onboarding with Video

4.94/5

Read Reviews (57)

"...We've used to create onboarding videos, which helps tremendously...."
Content Management with Video

4.84/5

Read Reviews (55)

"...I also love how I can have privately shared links so..."
content sharing

4.70/5

Read Reviews (32)

"...Once you have captured your video, Loom creates a link you can share and even lets you know when the video has been viewed...."
content curation

4.72/5

Read Reviews (11)

"...Quicktime and Vimeo to put video on your website or blog Keynote or Unfold to create video pins for Pinterest Unfold, Mojo or Instagram to create content for Stories Loom to record instructional or educational videos Quicktime, Keynote, Mojo or Unfold to create social media or retargeting advertisements Ready to get to it..."
content publishing

3.96/5

Read Reviews (2)

"...Create and publish new video content every day that reaches different points in the sales funnel...."
PEER EXPERIENCES
Collaboration with Video

4.88/5

Read Reviews (153)

"...We've been using Loom to create training and support videos for our customers and also for collaboration within our team...." Peer review by Andrea Cross, Customer Service Representative, Ministry Sync
Training & Onboarding with Video

4.94/5

Read Reviews (57)

"...We've used to create onboarding videos, which helps tremendously...." Peer review by Verified Reviewer, Computer Software
Content Management with Video

4.84/5

Read Reviews (55)

"...I also love how I can have privately shared links so..." Peer review by KYLE J., Professor
content sharing

4.84/5

Read Reviews (32)

content curation

4.84/5

Read Reviews (11)

content publishing

4.84/5

Read Reviews (2)

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2603 insights from peers and experts to help you assess how these Loom use cases fit your Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

David Okuinev

co-CEO

Typeform

Loom amplifies my communication with the team like nothing else has. It's a communication tool that should be in every executive's toolbox. Testimonial By David Okuinev

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Lisa Conn

Co-Founder & COO

Icebreaker Video

I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn
CUSTOMERS TESTIMONIALS

David Okuinev

co-CEO

Typeform

Loom amplifies my communication with the team like nothing else has. It's a communication tool that should be in every executive's toolbox. Testimonial By David Okuinev

Erica Goodell

Customer Success

Pearson

My teammates and I love using Loom! It has saved us hundreds of hours by creating informative video tutorials instead of long emails or 1-on-1 trainings with customers. Testimonial By Erica Goodell

Lisa Conn

Co-Founder & COO

Icebreaker Video

I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn

Case Studies

COMPANY CASE STUDIES
Case Study Flockjay

How Flockjay Created A Library of Training Videos and Improved Customer and Business Outcomes with Loom

Read More
Case Study Intercom

How Loom Helped Intercom Differentiate Their Sales Outreach and Boost Reply Rates by 19%

Read More
Case Study Braze

How Braze Created 100+ Marketing Videos for the Price of One Using Loom’s Intuitive Platform

Read More

Frequently Asked Questions(FAQ)

for Loom

What is Loom?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

What is Loom used for?

Loom is a Video Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Training & Onboarding and Content Management .

What are the top features of Loom?

Recording, Personalization and Capture screen are some of the top features of Loom.

Who uses Loom?

Loom is used by Computer Software, Internet and Education among other industries.

What are Loom alternatives?

Wipster, Kaltura Video For Business, Cincopa and Qumu are popular alternatives for Loom.

Where is Loom located?

Loom is headquartered at 720 Market St, 6th Floor, San Francisco, California 94102, US.

Popular Business Setting

for Loom

Top Industries

  • Computer Software
  • Internet
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Loom to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Loom

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.95/5

Read Reviews (464)
Personalization

4.79/5

Read Reviews (111)
Capture screen

4.37/5

Read Reviews (32)
Dashboard

4.82/5

Read Reviews (18)
Capture video

4.36/5

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Recording

3.95/5

Read Reviews (464)
Personalization

4.79/5

Read Reviews (111)
Capture screen

4.37/5

Read Reviews (32)
Dashboard

4.82/5

Read Reviews (18)
Capture video

4.36/5

Read Reviews (14)

IT and Other Capabilities

for Loom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (543)
Data Import

3.89/5

Read Reviews (544)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (543)
Data Import

3.89/5

Read Reviews (544)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (15)
Chat Support

4.49/5

Read Reviews (22)
Email Support

4.45/5

Read Reviews (16)
24/7 Support

4.36/5

Read Reviews (134)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (15)
Chat Support

4.49/5

Read Reviews (22)
Email Support

4.45/5

Read Reviews (16)
24/7 Support

4.36/5

Read Reviews (134)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)

Software Failure Risk Guidance

?

for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Vendor Profile Details

Company Name

Loom, Inc

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

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