Loom Overview

Loom transforms communication with its free online screen recording tool, trusted by over 22 million users. It offers advanced video editing and secure video storage, making it ideal for businesses seeking efficient asynchronous communication. Users can quickly create and share high-quality video messages, enhancing collaboration across teams. Loom's platform supports a range of use cases, from tutorials to team updates, streamlining information sharing. Its intuitive interface and powerful features cater to both individual and enterprise needs, facilitating seamless content creation and distribution. This innovative approach to video messaging fosters improved engagement and productivity.

Use Cases

Customers recommend Collaboration, Onboarding, Content Management, as the business use cases that they have been most satisfied with while using Loom.

Other use cases:

  • Social Media Management
  • Engagement Management
  • Workflow Management
  • Communication Management
  • Proposal & Quote Management
  • Conference Call Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Loom Use-Cases and Business Priorities: Customer Satisfaction Data

Loom works with different mediums / channels such as Video. and Social Media.

Loom's features include Recording, Personalization, Capture Screen, etc. and Loom support capabilities include Phone Support, Chat Support, Email Support, etc. also Loom analytics capabilities include Analytics, and Custom Reports.

Reviews

"Loom, along with Figma, and Github Issues, has done more for me and remote work than any real-time communication tool. Less distractions, more time to think, articulate, and getting things done." - Adrián Mato

Loom, Renderforest Video, InVideo, Cincopa, Bonjoro, etc., all belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loom, a free screen recorder for Mac and PC, offers advanced video editing and storage. Trusted by over 21 million users, it enables easy sharing via Loom.com.

Popular Business Setting

for Loom

Top Industries

  • Computer Software
  • Internet
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Loom is popular in Computer Software, Internet, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Loom Use Cases

How efficiently Does Loom manage your Collaboration?

How does Loom facilitate Onboarding?

How does Loom address your Content Management Challenges?

How does Loom address your Social Media Management Challenges?

What makes Loom ideal for Engagement Management?

33+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Loom testimonial

Adrián Mato

Staff Product Designer

GitHub
Loom, along with Figma, and Github Issues, has done more for me and remote work than any real-time communication tool. Less distractions, more time to think, articulate, and getting things done. Testimonial By Adrián Mato
Loom testimonial

Katie Burke

Chief People Officer

Hubspot
Loom allows me to more personally connect with people without having to do 75 different one-on-one calls, which is just impossible at scale. Testimonial By Katie Burke
Loom testimonial

Lisa Conn

Co-Founder & COO

Icebreaker Video
I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn
CUSTOMERS TESTIMONIALS
Loom testimonial

Adrián Mato

Staff Product Designer

GitHub
Loom, along with Figma, and Github Issues, has done more for me and remote work than any real-time communication tool. Less distractions, more time to think, articulate, and getting things done. Testimonial By Adrián Mato
Loom testimonial

Katie Burke

Chief People Officer

Hubspot
Loom allows me to more personally connect with people without having to do 75 different one-on-one calls, which is just impossible at scale. Testimonial By Katie Burke
Loom testimonial

Lisa Conn

Co-Founder & COO

Icebreaker Video
I really love watching Loom videos by my brilliant team. Every time someone posts one in Slack, which is quite frequently, I am genuinely excited to watch. When’s the last time you felt that way about a meeting? Testimonial By Lisa Conn

Case Studies

Marketing and Advertising

CASE STUDY Postclick

Loom helped Postclick boost team productivity and unify its global workforce. The company saw 60% adoption of Loom in just one month. This led to a 50% reduction in meetings and higher engagement rat...es in sales outreach. Customer support and success teams used Loom to build better client relationships and improve satisfaction. Loom made communication faster, more personal, and helped keep company culture strong.

Read more →
Marketing and Advertising

CASE STUDY Braze

Loom helped Braze create over 100 marketing videos for the cost of one traditional video. Braze used Loom to quickly launch Braze TV, producing daily videos for different sales funnel stages. The pla...tform enabled fast video creation, with employees publishing videos in minutes. Within weeks, Braze saw 1,800 unique page views and an 18% increase in blog visitors. Loom improved keyword indexing, increased MQLs, and delivered high ROI for Braze's marketing efforts.

Read more →
Information Technology and Services

CASE STUDY Intercom

Loom helped Intercom make their sales outreach stand out with personalized video prospecting. Intercom used Loom to create custom videos for prospects, boosting cold email reply rates by 19%. The sal...es team also saved 12 days of manager time each year by using Loom for internal training. Intercom earned $120,000 from video-based outbound deals. Loom's easy-to-use platform let reps record, edit, and share videos quickly, helping Intercom connect better with prospects and grow revenue.

Read more →
Computer Software

CASE STUDY LaunchDarkly

Loom helped LaunchDarkly replace 523 meetings in 90 days. Product managers used Loom to share quick, targeted videos instead of holding live meetings. This made it easier to keep teams aligned and pr...ojects on track. In 90 days, 442 videos were rewatched in Loom’s knowledge base. Loom improved collaboration, saved time, and boosted productivity for developers, sales, and marketing teams.

Read more →

CASE STUDY Tide Cleaners

Loom helped Tide Cleaners' design team cut 80% of in-person meetings. The team used Loom videos to share design ideas and get feedback from people in different locations. This change put 90 days of r...esource back into the business. Feedback became more focused and projects moved faster. Tide Cleaners now recommends Loom to other design leaders.

Read more →
Design

CASE STUDY MetaLab

Loom helped MetaLab boost design team productivity by 20%. The agency used Loom to cut down on meetings and improve communication with remote teams. Designers now share project updates and feedback u...sing video, saving eight hours a week. Loom also improved client communication, leading to faster decisions and better products. MetaLab delivers thousands of dollars of extra value on every design sprint.

Read more →

Video

What is Loom? Video messaging for work

Video Thumbnail

Frequently Asked Questions(FAQ)

for Loom

What is Loom?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

What is Loom used for?

Loom is a Video Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Onboarding and Content Management .

What are the top features of Loom?

Recording, Personalization and Capture screen are some of the top features of Loom.

Who uses Loom?

Loom is used by Computer Software, Internet and Education among other industries.

What are Loom alternatives?

Renderforest Video, InVideo, Cincopa and Bonjoro are popular alternatives for Loom.

Where is Loom located?

Loom is headquartered at 720 Market St, 6th Floor, San Francisco, California 94102, US.
lightning

Peers used Loom for collaboration and onboarding

Loom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)

Software Failure Risk Guidance

?

for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Loom, Inc. Profile

Company Name

Loom, Inc.

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C