Real-World Case Studies and Customer Success Stories with Trello

ServiceRocket used Atlassian tools like Jira, Confluence, Loom, and Rovo to improve teamwork. They reduced 12,000 meetings per year and... made their marketing team's productivity 12 times higher. The company also made it easier to communicate asynchronously. ServiceRocket unified all teams with these tools and saw big gains in efficiency. They used Loom to cut down on meetings and boost collaboration.
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Nextiva migrated to Atlassian Cloud to centralize its operations and improve efficiency. The company saved at least $50,000 to $100,000... per year on software costs and gained over 100 hours annually. By consolidating tools like Jira, Confluence, and Bitbucket, Nextiva improved team collaboration and system performance. The migration enabled faster workflows, better security with Okta and Atlassian Guard, and reduced time spent on infrastructure management. Nextiva doubled its infrastructure while maintaining high service quality for its clients.
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Lumen used Atlassian Cloud and agile methods to boost productivity. They increased throughput by 200% and reduced cycle times. Teams... now deliver features faster, raising customer satisfaction. Lumen standardized workflows and improved collaboration with Jira, Confluence, and Jira Service Management. The company scaled agile practices across product and IT teams, supporting over 7,000 users.
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Datasite used Atlassian's Strategy and Teamwork Collections to improve team meetings and data management. They adopted Jira Product Discovery and... Jira Service Management to streamline workflows. Loom was introduced, leading to a 10x increase in usage and 90% adoption for OKR meetings. Over 4,000 employees benefited, saving thousands of hours and hundreds of thousands of dollars. Datasite saw faster, more unified collaboration across teams.
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Cisco used Atlassian Cloud Enterprise to unify its teams and automate workflows. The company reduced total cost of ownership by... 54% and cut operating expenses by 40%. Over 15,000 users adopted the new system, improving collaboration and speeding up work. Cisco integrated AI and Atlassian tools to streamline business operations. The solution helped Cisco scale efficiently and break down silos across departments.
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Capgemini used Jira and Confluence to connect global product teams. Teams in France, India, Morocco, and the US needed better... tools for collaboration and visibility. Capgemini switched from old project management and document tools to Atlassian. In one month, eight teams worldwide adopted the new platform. Now, teams plan roadmaps, manage requests, and share documents in one place. This change made development faster and improved teamwork across continents.
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Canva used Atlassian Cloud, including Jira and Jira Service Management, to manage rapid growth and internal workflows. The company now... handles 5,000 tickets per year and saves over 150 hours each month with automation. Jira helps centralize requests, improve collaboration, and increase transparency across teams. Confluence supports onboarding and policy documentation, while Atlassian Guard secures sensitive HR data. These tools enable Canva to deliver collaborative services to over 42 million users worldwide.
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Jira Product Discovery helped Booksy speed up planning by 10 times. The team improved visibility by 100%. They broke down... silos and worked together better. Booksy focused on shared goals and made collaboration a priority. The company changed how they deliver results, putting more value on outcomes. Booksy saw faster, clearer, and more effective teamwork.
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Jira Service Management helped Arvato Systems break down silos between development, IT, and business teams. The company needed a more... agile ITSM solution to improve service and efficiency. By expanding its Atlassian platform, Arvato Systems gained better workflow transparency and control. Teams now manage workflows independently and share knowledge more easily. This led to faster delivery and improved business outcomes. The solution also supports future plans for enterprise service management and automation.
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Amadeus moved 20,000 users to Confluence Cloud Enterprise. The migration reduced maintenance work and improved performance. Teams now spend more... time on strategic tasks. Amadeus used Atlassian Guard and Active Directory for secure access. The company achieved 99.95% uptime and faster collaboration. Cloud integration helped Amadeus scale knowledge sharing globally.
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Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
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Toast used Jira Service Management to centralize incident management and streamline collaboration between engineering and DevOps. The company replaced a... patchwork of tools with Atlassian solutions, improving visibility and accelerating incident resolution. Teams now manage service requests, change management, and documentation in one integrated system. This shift led to faster service delivery, better internal communication, and more efficient support for restaurant customers. Toast leverages Atlassian cloud tools to support global teams and drive innovation.
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Trello helped ThoughtWorks shift over 7,000 employees to remote work during COVID-19. Teams used Trello to manage projects, coordinate emergency... responses, and onboard new hires. The tool replaced physical boards, making collaboration digital and inclusive. Trello supported event planning, HR workflows, and social connection across 14 countries. ThoughtWorks now relies on Trello for project management and team communication.
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Bitbucket helped Splunk move from Perforce to Git. Splunk completed 3x as many code reviews after switching. This led to... fewer bugs and support tickets. Atlassian tools improved development speed and transparency. Splunk's engineering team quickly adapted to the new platform. The integration unified their development process.
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Jira Service Management helped Nextiva modernize ITSM and automate change management. The company nearly doubled its workforce in three years,... making internal system management harder. By centralizing on Jira Service Management, Nextiva improved team efficiency and system performance. Automated workflows and integrations reduced time spent switching between tools. Teams now respond faster to incidents and manage changes more easily, supporting Nextiva’s reputation for stellar service.
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Lumen used Atlassian cloud tools and agile practices to solve slow cycle times caused by tool sprawl. They migrated over... 7,000 users to a single cloud platform, standardizing processes and improving collaboration. This led to a 200% increase in throughput and faster delivery to customers. Employees now use Jira, Confluence, and Jira Service Management to align teams and support business goals. The transformation improved employee satisfaction and customer experience.
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Sun Life migrated to Atlassian Cloud, saving $250,000 in 10 months. The company increased efficiency by 80% using Confluence Cloud.... User satisfaction scores reached 97% after the migration. Teams centralized workflows and improved collaboration with Jira Cloud and Confluence Cloud. Employees adapted quickly, citing easier access to information and better security. The migration was supported by Adaptavist and Atlassian’s migration tools.
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Jira Product Discovery helped Mettle, part of NatWest, improve team collaboration and speed up product delivery. Over 300 employees now... benefit from better communication and project management. 100% of product owners adopted the tool, surpassing the original 75% goal. Mettle saw faster decision-making and increased productivity. The platform enabled transparent roadmaps and continuous feedback, leading to better products for small business customers.
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Edenred migrated to Atlassian Jira Service Management Cloud to centralize global IT service management. Over 1,000 agents now use the... platform to serve more than 15,000 clients, with over 60 projects created. The move automated processes, improved productivity, and increased visibility across IT, marketing, legal, and finance teams. Integration with Solarwinds and automation features help Edenred manage 300+ applications and 3,000 servers. The cloud migration relieved the IT team from on-premise maintenance and enabled secure, scalable service delivery worldwide.
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Atlassian Cloud helped Clearwater Analytics save $75,000 per year on AWS hosting. The company moved from Atlassian Data Center to... the cloud to reduce IT maintenance and boost efficiency. Teams now spend less time on manual tasks and more on strategic work. Security and compliance needs are better met. Automation features in Jira Service Management Cloud save time by streamlining ticket processes. All teams are more connected and can track goals and progress in one place.
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Jira Service Management helped Vodeno automate over 20,000 actions monthly, saving hours for support teams. Vodeno used Atlassian tools to... manage support for 500 employees and thousands of customers. Automation improved incident management and reduced manual work. A central help center gave customers real-time updates and easier issue tracking. Vodeno saved the equivalent of one full-time support position. The solution enabled faster, more flexible support and laid the foundation for future growth.
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Sun Life migrated to Atlassian Cloud, including Confluence and Jira, to modernize operations. The company saved $250,000 in the first... 10 months and saw an 80% increase in efficiency with Confluence Cloud. User satisfaction reached 97% after the migration. Employees now collaborate better and find information faster. The move replaced multiple legacy tools with a single cloud platform, improving security and agility.
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Jira Product Discovery helped Mettle, part of NatWest, solve project management and communication challenges as their team grew. The tool enabled... 100% adoption by product owners, boosting collaboration across departments. Mettle saw faster product delivery and better decision-making. Teams now use a single platform to capture ideas, prioritize work, and share roadmaps. This led to increased productivity, higher revenue, and improved customer experiences.
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Lendi Group replaced six tools with one Atlassian Cloud Premium platform. Over 40 teams now use Atlassian for quarterly planning.... The process is faster and more collaborative. Teams track goals and projects in Jira, Confluence, and other Atlassian tools. Leaders get real-time updates and better reporting. Lendi Group can now scale and improve their home loan services.
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Riverty migrated from Zendesk and on-premise tools to Atlassian cloud. The company unified teams on Jira Service Management, Confluence, Opsgenie,... and Atlassian Analytics. User growth of Atlassian tools increased by 69% after migration. Teams improved IT service management, collaboration, and cycle time. Automation reduced manual work and improved customer support. Riverty now delivers faster, more efficient service across the organization.
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Kiva uses Atlassian to manage complex global microloan operations. With over 4 million borrowers and 2 million lenders in 77... countries, Kiva needed better collaboration and visibility. Atlassian tools like Jira and Confluence became the backbone for project tracking, onboarding, and cross-team communication. Employee engagement rose from 74% to 78% after adopting Atlassian. Teams now spend less time searching for information and more time advancing Kiva’s mission.
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Jira Service Management helped Edenred centralize global service management on one cloud platform. Over 1,200 agents now serve more than... 15,000 customers using a single Jira Service Management instance. The migration eliminated on-premise maintenance and improved productivity for IT, marketing, legal, and finance teams. Edenred integrated asset management and automated performance monitoring, making processes visible and reporting easier. The company continues to expand Jira Service Management across departments for IT and enterprise service management.
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trivago used Atlassian's Teamwork Collection to improve collaboration and save time and costs. The company integrated tools like Jira, Confluence,... Loom, and Rovo to streamline workflows. With these solutions, trivago achieved a 20% time savings in some AI-related tasks. Over 340 employees adopted Loom, and more than 200 users engaged with Rovo. The changes led to better teamwork and more efficient project management.
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Jira Service Management helped Thumbtack automate 15% of support tickets using a virtual agent and AI. The company cut annual... tool costs by 60%, saving over $60,000 per year. Teams now save 180 hours monthly and improved SLA compliance from 90% to 95%. Integrations with Slack, Okta, and Workday streamlined ITSM workflows. Employees get faster support and focus more on innovation.
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Reddit switched to Atlassian Cloud tools, including Jira and Confluence-Whiteboards, to replace many separate apps. This move saved Reddit over... $300,000 per year. Teams now work together more easily and find information faster. Security and collaboration improved across technical and business departments. The change helped Reddit scale while keeping costs and risks down.
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Expedia Group migrated to Atlassian Cloud Enterprise using the FastShift program, completing the move 55% faster than expected. The migration unified... over 12,000 Confluence spaces and 1,000 Jira projects in just 90 days. Automation features now save teams 400 hours per month, and 70% of employees adopted Rovo AI within eight weeks. Teams report easier collaboration, less manual work, and more time for innovation. Atlassian's cloud platform helps Expedia scale, improve productivity, and deliver better travel experiences.
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Jira Product Discovery half Doodle, die strategische Planung um 93 % zu beschleunigen. Das Unternehmen setzte ein neues Priorisierungs-Framework ein,... das alle Teams verbindet. 50 % der Ressourcen wurden auf Innovation umverteilt. Die Vorlaufzeiten verkürzten sich um 25 %. Die Transparenz und Zufriedenheit der Mitarbeiter stiegen deutlich. Doodle nutzt jetzt Jira und Jira Product Discovery für eine bessere Produktentwicklung.
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Yahoo Japan uses Atlassian Confluence to manage its large-scale team collaboration. The company handles over 7 billion monthly page views.... Atlassian tools help organize and share information across teams. This supports efficient communication and project management. Yahoo Japan is a leading internet company in Japan.
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Jira Service Management helped Thumbtack save 60% on annual tooling costs and 180 hours per month. The AI-powered virtual service... agent now resolves 15% of tickets automatically. SLA compliance rose from 90% to 95%. Over 20 teams use the tool for IT, HR, and finance service desks. Employees can get help directly in Slack, reducing tool switching and boosting satisfaction to 4.9 out of 5.
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Atlassian tools helped Glovo cut new employee onboarding time by 50%. Jira Service Management and Confluence reduced request lead time... by 77% and dropped response time from 2 days to 2 hours. Glovo now tracks all internal requests through tickets and links documentation for better collaboration. Automation features saved 4,000 hours per year, equal to two full-time employees. The cloud solution removed maintenance overhead, letting teams focus on core services.
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Atlassian helped Reddit save over $300,000 per year by centralizing on Jira and Confluence whiteboards. Reddit moved more than 2,000... employees from multiple tools to Atlassian Cloud Enterprise. This change improved efficiency, discoverability, and security across technical and non-technical teams. Teams now collaborate in one place, reducing silos and making information easier to find. The migration also simplified project management and documentation for business and technical teams.
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Jira Product Discovery helped Doodle cut strategic planning time by 93%. The company used Jira and Jira Product Discovery to... create a transparent workflow and align teams. Doodle re-allocated 50% of resources to innovation and reduced lead times by 25%. Employee satisfaction and collaboration improved. The new prioritization framework connected daily work to business goals.
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Jira Product Discovery helped Doodle cut strategic planning time by 93%. The company used the tool to create a transparent... workflow and align all teams. Doodle re-allocated 50% of resources to innovation and reduced lead times by 25%. Employee satisfaction and collaboration improved. The new framework connected daily work to business goals and boosted customer effort scores.
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Atlassian Cloud helped Sophos triple its global workforce while improving service availability. Sophos migrated from on-premise to cloud with support... from Adaptavist. The IT team shifted from daily admin tasks to strategic business roles. Automation in Jira and Confluence made workflows simpler and faster. Sophos now delivers better cybersecurity results for clients worldwide.
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Software AG moved to Atlassian Cloud Enterprise to boost security, speed, and scalability. The company faced rising costs and compliance... challenges with local tools. After a ransomware attack, they adopted a cloud-first approach using Jira, Jira Service Management, and Confluence Cloud. This migration improved compliance with EU laws and made IT management easier. Over 5,000 employees now benefit from better productivity and secure access across 70 locations.
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Personio unified its teams on Atlassian Teamwork Collection, replacing a chaotic tool ecosystem. They moved all teams to Confluence, increasing... knowledge base usage by 60% and boosting self-service. Rovo automated repetitive tasks, with 82% of employees AI-enabled and 70 Rovo agents created. Loom enabled async work, eliminating 16,000 meetings and streamlining customer communication. Jira kept projects on track, while central governance improved compliance and reduced costs.
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Dropbox used Confluence Cloud Enterprise to improve team collaboration and save time. The company wanted a secure, enterprise-level workspace that... let employees keep their preferred ways of working. With help from Modus Create, Dropbox added Confluence Cloud, giving staff more choices and easier ways to work together. Integration with Jira and other tools made it simple to share information and automate tasks. Teams now work faster, communicate openly, and keep documentation up to date.
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Jira Service Management helped Software AG build over 40 service desks and cut response times to 24 hours. The company handled... 145,000 requests in 18 months and resolved 10% of tickets through self-service. Integration with Confluence enabled cross-team collaboration and a knowledge base. Customized workflows and automations improved productivity for IT and business teams. Software AG scaled its agent team by 50% in three months and gained better visibility into IT operations.
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Jira and Confluence Cloud Premium helped Emplifi save $30,000 per year and cut documentation time by 30%. After merging multiple... companies, Emplifi needed to unite teams and streamline documentation. They built a collaborative workspace and a two-sided documentation portal for employees and customers. Atlassian tools enabled faster releases, reduced manual editing by six hours per release, and improved information flow. Over 10,000 customers used the new portal in six months, saving five hours per week on support.
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Jira and Fisheye helped Telestream improve communication and save time. The company replaced TestTrack with Jira for better flexibility and... growth. Fisheye integration lets QA see code changes and contact engineers directly. Jira increased visibility for customer-facing teams and made remote collaboration easier. Telestream reports enhanced transparency, higher product quality, and major time savings.
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Dropbox used Confluence Cloud Enterprise to improve team collaboration and save time. Employees now have more ways to work together... and share information. The solution met Dropbox’s strict security needs and integrated with Jira Software. With help from Modus Create, Dropbox streamlined rollout and support. Teams report easier collaboration, faster access to information, and less time spent switching tools.
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Software AG migrated to Atlassian Cloud Enterprise to improve security, scalability, and speed. Their on-premise tools could not keep up... with rapid growth and strict compliance needs. After a ransomware attack, they accelerated their move to the cloud, adopting Jira, Jira Service Management, and Confluence. The migration enabled over 5,000 employees to innovate while meeting EU regulatory standards. Software AG now benefits from simplified access management, reduced costs, and faster project delivery.
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Atlassian helped the U. S. Space Force save 120 hours per week and increase launch speed by 70%. The team...replaced outdated systems with Jira, Confluence, and Jira Service Management. They built a custom solution in under six months. The new tools automated ticket filtering and data sharing. Staff can now manage workflows and updates faster. The platform improved mission readiness and reduced development costs.
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Atlassian Cloud Enterprise helped the State of Utah modernize IT and speed up change management. The state finished its cloud... migration 2.5 years ahead of schedule. Change review times dropped from two weeks to less than 24 hours. Teams now work together better and can support remote work. The migration made it easier to attract new talent and keep important knowledge. Utah consolidated 14 project management systems into one cloud platform.
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NASA Jet Propulsion Laboratory used Atlassian products to manage software for Mars rover missions. Teams at JPL, Ames, and Johnson... Space Center needed to plan missions and analyze data across time zones. They used Jira, Confluence, Bamboo, Fisheye, and Clover to coordinate projects and deploy code quickly. Curiosity rover sends daily data, processed in hours, with new tasks sent back for the next day. Bamboo powers a continuous deployment pipeline, letting code written on Monday guide Mars rovers by Tuesday.
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Atlassian Cloud Enterprise helped DHCS save $2. 2 million on a single project. The agency cut project delivery time from...18 to 6 months. DHCS unified 1,000 users on one platform, aiming for 4,000 by 2024. Teams now work faster and share information more easily. The solution improved service, visibility, and collaboration across departments. DHCS now manages projects and governance more efficiently.
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Atlassian tools helped the U. S. Space Force save 120 hours per week and boost launch tempo by 70%. The...5th Space Launch Squadron replaced legacy systems with Jira, Confluence, and Jira Service Management. The new solution automated issue tracking and enabled real-time data sharing. Teams went from concept to launch in under six months. The platform improved mission assurance and allowed rapid process changes without engineering support.
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Atlassian Cloud Enterprise helped the State of Utah cut change review time from two weeks to 24 hours. The Division of... Technology Services migrated all Atlassian software to the cloud 2.5 years ahead of schedule. This enabled remote work, improved collaboration, and attracted new talent. Teams now deliver more value with fewer resources. The migration consolidated 14 project management systems and boosted security and agility.
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commIT used Atlassian cloud solutions to improve project management and collaboration for the cities of Aarau and Baden. By migrating Confluence... to the cloud and optimizing Jira Cloud processes, commIT achieved a 77% annual cost savings. The team replaced manual processes, improved knowledge sharing, and increased transparency. Employees now work more independently and morale has improved. Security and access management are easier with Atlassian Guard.
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Atlassian Cloud Enterprise helped DHCS save over $2. 2 million on a single project. The agency cut project delivery time...from 18 months to 6 months by centralizing collaboration with Jira and Confluence. Over 1,000 users now work faster and share information more easily. DHCS improved portfolio management, security, and governance. Teams eliminated unnecessary meetings and focused on serving Californians better.
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Atlassian Cloud Enterprise helped DHCS save over $2. 2 million on a single project. The agency cut project delivery time...from 18 months to 6 months by centralizing collaboration with Jira and Confluence. Over 1,000 users now work faster and share information more easily. DHCS improved portfolio management, security, and governance. Teams eliminated silos and reduced meetings, boosting service for California residents.
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Rivian used Atlassian Cloud Enterprise to centralize its tools and save $2. 5 million per year. The company reduced annual...tool costs by 36% and saved over 750 hours per person each year with automation. Rivian improved user satisfaction and streamlined internal purchasing, managing 2,200 monthly requests with Atlassian. The migration supported 10,000 users and enabled better governance and collaboration. Integration with Coupa and Jira Service Management enhanced purchasing workflows and accountability.
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Atlassian Cloud helped Mercedes-Benz connect over 50,000 employees across 260 sites. The company achieved 10x faster software delivery and improved... defect management quality by 90% using Rovo AI agents. Teams now work together on one platform, speeding up innovation and reducing wasted effort. Mercedes-Benz automated error reporting and project setup, saving time and boosting productivity. Security and compliance standards were maintained with Atlassian’s cloud tools.
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Rivian used Atlassian Cloud Enterprise to save $2. 5 million per year, cutting annual tool costs by 36%. The company...centralized project management with Jira and Jira Service Management, streamlining workflows for 10,000 users. Automation saved each stakeholder over 750 hours per year. Rivian improved its internal purchase request process, managing 2,200 monthly requests with integrated tools. The migration balanced user autonomy with governance, boosting satisfaction and efficiency.
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Atlassian cloud helped Mercedes-Benz eliminate 100% of server maintenance for over 30,000 users. The company migrated from Data Center deployments... to a cloud-based platform to reduce manual work and improve performance. The migration allowed a smaller IT team to manage more users and focus on higher-value tasks. Users now enjoy faster access, self-service options, and better uptime. Mercedes-Benz can provide better service with fewer resources and higher security.
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Atlassian cloud helped Mercedes-Benz eliminate 100% of server maintenance for over 30,000 users. The company migrated from Data Center deployments... to a cloud-based platform to reduce manual work and improve performance. The migration allowed a smaller IT team to manage more users and focus on higher-value tasks. Users now enjoy faster access, self-service options, and automation. Mercedes-Benz can provide better service with fewer resources and less downtime.
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Atlassian Cloud Enterprise helped Rivian save $2. 5 million per year, cutting annual tool costs by 36%. Rivian centralized its...toolset, using Jira, Jira Service Management, and Atlassian Automation to streamline workflows. The company saved over 750 hours per person each year with automation. Rivian now manages 2,200 monthly purchase requests through Atlassian, improving efficiency and user experience. Tight integrations and automation reduced manual work and built trust across teams.
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Jira Service Management helped The Telegraph bring IT service management in-house. The team launched the new system in under three... months. They cut resolution time by 66% and wait time by 50%. Customer satisfaction rose by 140%. Integration with Jira Software and Confluence improved collaboration and self-service support. The Telegraph now supports 25 million monthly users across its digital and print platforms.
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Jira Service Management helped Sony Music Publishing automate workflows for over 4 million songs. The company replaced manual email and... file-based processes with a cloud-based platform. This change saved 1,500 hours per year and created two new jobs. Teams now have better data transparency and faster service for songwriters and partners. The new system supports global collaboration and real-time analytics.
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Roblox migrated to Atlassian Cloud Enterprise to support rapid growth and improve collaboration. The move from Wrike to Jira saved... over $150,000 per year for two teams. Roblox replaced multiple tools with Jira, Confluence, Trello, and Jira Service Management. Teams now work faster and find information more easily. The migration improved productivity, discoverability, and cross-team collaboration.
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Jira Service Management helped Sony Music Publishing automate workflows for over 4 million songs. The company saved 1,500 hours each... year by using more than 200 automations. Teams gained full visibility into request status and data, improving service for songwriters and affiliates. The new system created two new jobs due to better data visibility. Sony Music Publishing now manages thousands of weekly requests faster and more efficiently.
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Atlassian Cloud Enterprise helped United Airlines cut deployment times by 5x. The airline migrated 5,000 employees to Jira and Confluence... Cloud. Agile coaching plans are now created 80% faster. United benefits from 99.95% guaranteed uptime, improved security, and premium support. The migration supports United’s rapid growth and digital transformation goals.
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Atlassian cloud helped Hermes Einrichtungs Service migrate Jira and Confluence from server to cloud. The company faced expiring server licenses... and needed a secure, compliant solution. With support from Jodocus, they moved both platforms to the cloud in under six months. This migration improved team communication and reduced maintenance costs. Automated updates and better data protection now support their logistics operations.
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Atlassian Cloud Enterprise helped United Airlines deploy 5x faster by migrating 5,000 employees to Jira and Confluence Cloud. The airline saved... 80% of the time on agile coaching plans and achieved 99.95% guaranteed uptime. United improved security, gained premium support, and streamlined access management with Atlassian Guard. The move enabled United to focus more on innovation and less on operational overhead. Integrations and transparency across teams were key factors in choosing Atlassian.
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Atlassian Cloud Enterprise helped United Airlines deploy 5x faster and save 80% of time on agile coaching plans. United migrated 5,000... employees to Jira and Confluence Cloud to support digital transformation. The airline achieved 99.95% uptime, improved security, and gained premium support. Integrations and analytics enabled better transparency and decision-making. United is now focused on innovation and scaling digital product delivery.
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Atlassian Cloud helped Breville connect over 30 teams on one platform. The company managed more than 75,000 tickets per year... with Jira Service Management. Breville replaced many disconnected tools with Jira, Confluence, and other Atlassian products. Teams now work together better and have real-time insights. Customer satisfaction scores reached 4.9 out of 5. Costs dropped to less than half compared to previous tools.
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Jira and Confluence helped Worten connect 140 teams and save 12,000 hours a year. The Portuguese retailer used these tools... to blend online and in-store shopping. Teams now share workflows and track work together. Worten saw a 5.5x ROI from better collaboration. Employees can act on feedback and deliver new features faster. The company created a true omnichannel experience for customers.
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Atlassian cloud helped Grupo Casas Bahia cut costs by 92. 5%. The company migrated from Jira and Confluence Data Center...to Atlassian cloud. This move saved over 35 hours in migration work and reduced annual IT costs from R$1.2 million to R$90,000. Teams now access new features, improved security, and faster project data imports. Single sign-on and integrations with tools like EazyBI and ScriptRunner boosted efficiency and collaboration.
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Atlassian Cloud Enterprise helped Domino's Pizza Enterprises unify 130,000+ staff across 3,500+ stores. The company replaced over six separate tools... with one platform, eliminating data silos and streamlining service management. Teams now use Jira Service Management, Confluence, and Atlassian AI to manage incidents, projects, and knowledge. This shift improved speed, accuracy, and collaboration for both technical and business teams. Domino's now delivers faster service and innovation with a single, integrated system.
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Jira Service Management helped NTTドコモ cut ticket handling work by 25%. The company unified development and operations tools, removing manual... ticket transfers and reducing training time to zero. Alert response time dropped from 10 minutes to 2 minutes with automation. Teams now collaborate smoothly using familiar Atlassian interfaces. NTTドコモ improved service quality and shifted focus to higher-value support tasks.
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Belong, Australia's first certified carbon-neutral internet provider, needed better visibility and workflow management for its teams. The company adopted Atlassian's... Jira Align and Jira Service Management to unify planning, reporting, and service operations. This move replaced disconnected tools, improved dashboarding, and gave teams more autonomy and ownership. The transition, supported by Accenture, was seamless and intuitive, helping Belong boost productivity and align work with business goals. Teams now ship more often and have clearer insight into their impact.
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Telefonica used Jira Cloud to boost project execution by 50%. The company needed to scale agile practices to support rapid... business growth. Jira provided real-time visibility and reduced manual updates, saving time for teams. During the pandemic, Telefonica organized its first remote PI Planning with Jira, mapping all projects in just two days. Over 800 users adopted Jira in six months, and the company saved $150,000 annually by centralizing defect management.
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Jira Service Management helped The Warehouse Group cut total cost of ownership by 25%. The company implemented the solution 14... times faster than their previous ITSM tool. Over 10,000 employees now benefit from improved collaboration and faster service. Two full-time employees were freed up for strategic work. Cost effectiveness improved by 70% within six months. Teams across the business can now work together more easily and deliver better service.
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Jira Service Management Cloud helped Hy-Vee cut over 100 hours of downtime each year. The company saved more than 10,000... emails and calls annually by moving requests from email to a centralized platform. Hy-Vee now manages over 130,000 requests every year with better visibility and faster response times. Two employees were redeployed to higher-value work. The solution improved incident management, budget approvals, and collaboration across teams. Hy-Vee advanced its digital transformation and ITSM maturity with Atlassian tools.
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Interpark migrated from on-premise servers to Atlassian Cloud Premium in just 4. 5 months. The company used Jira, Confluence, and...Atlassian Guard to improve user management and project collaboration. After migration, Interpark became 30% more organized by centralizing permissions and reducing manual user management. The move cut service downtime and maintenance costs, while boosting employee satisfaction and security. Google Workspace integration streamlined user provisioning and access control.
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