Sendoso: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Sendoso
Brand: Sendoso
Rating: 4.56 (6973 reviews)

4.56 5

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(6973)

Automation tool to connect with customers and drive revenue

AI Powered

Sendoso Overview

Sendoso leverages AI to automate personalized gifting campaigns, enhancing customer engagement and driving revenue. With a user base exceeding 100,000 and tens of millions of gifts sent, Sendoso stands out in the marketing automation space. The platform's data-backed approach ensures targeted and effective direct mail strategies, making it a preferred choice for businesses aiming to create meaningful connections with clients. A notable case involves Gong, which generated over 400 new opportunities using Sendoso's capabilities. This illustrates the platform's potential to significantly impact lead generation and customer relationship management.

Use Cases

Customers recommend Engagement Management, Customer & Prospect Gifting, Account Based Marketing, as the business use cases that they have been most satisfied with while using Sendoso.

Other use cases:

Direct Mail Marketing
Lead Engagement
Campaign Management
Generation Of New Leads
Communication Management
Advertisement
Conversion Management

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Business Priorities

Increase Response Rates and Accelerate Deal Cycles are the most popular business priorities that customers and associates have achieved using Sendoso.

Other priorities:

Improve Renewal Rates

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Sendoso Use-Cases and Business Priorities: Customer Satisfaction Data

Sendoso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Sendoso support capabilities include Email Support, Phone Support, Chat Support, etc. also Sendoso analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sendoso opened up an additional channel for us to make a great touchpoint to increase engagement, book sales meetings, and optimize every touchpoint of the buyer’s journey." - Bryce Nobles

Sendoso, AgencyAnalytics, PushEngage, ExpertSender, Experiture Marketing Platform, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sendoso's AI-Enhanced Gifting Automation Platform automates personalized gifting campaigns to drive revenue. It is data-backed by over 100,000 users and tens of millions of gifts sent.

Popular Business Setting

for Sendoso

Top Industries

Computer Software
Marketing and Advertising
Information Technology and Services

Popular in

Mid Market
Enterprise
Small Business

Sendoso is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Sendoso Use Cases

What makes Sendoso ideal for Engagement Management?

Sendoso Engagement Management enables personalized engagement through physical gifts and messages, facilitating follow-up and relationship building. It assists in generating sales pipeline and up-selling opportunities by providing data-driven insights. However, the company has experienced challenges in inventory management and timely return of entrusted items.

"...A major challenge is engaging or interacting with customers on a frequent basis with more than a phone call or email...." Peer review

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What benefits does Sendoso offer for Customer & Prospect Gifting?

What Are the key features of Sendoso for Account Based Marketing?

Sendoso supports account-based marketing (ABM) by facilitating multi-touch campaigns with direct mail. This platform enables the easy execution of ABM campaigns, helping to accelerate sales and break through marketing noise. A limitation of Sendoso is that direct mail can be less effective in environments experiencing marketing fatigue.

"...Helping to create effective ABM programs using a multi-touch strategy...." Peer review from Telecommunications

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How does Sendoso address your Direct Mail Marketing Challenges?

How can Sendoso enhance your Lead Engagement process?

Sendoso empowers sales teams to engage leads effectively. This platform facilitates personalized gift-giving, enabling sales representatives to nurture relationships and drive prospect engagement. The ability to send targeted gifts enhances follow-up efforts and encourages lead participation in the sales process.

"...Engages deal champions and buying committees at every part of the customer journey...." Keeping Your SDR Team (and Yourself) Motivated Remotely

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34 buyers and buying teams have used Cuspera to assess how well Sendoso solved their Marketing Automation needs. Cuspera uses 6973 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Bryce Nobles Growth Leader MX	Sendoso opened up an additional channel for us to make a great touchpoint to increase engagement, book sales meetings, and optimize every touchpoint of the buyer’s journey. Testimonial By Bryce Nobles
Michael Fischer Director of Inbound Sales Choozle	I’ve worked with hundreds of clients and Sendoso crushes! Just a few clicks and you can send cookies, or coffee, or lunch, or even a handwritten letter! Sendoso is the best gift-giving application I’ve had in 17 years of corporate sales and work-life experience! Testimonial By Michael Fischer
Jordan Mauldin Marketing Operations Specialist FullStory	We have been using Sendoso to add a personalized touch to direct mail and have received some great feedback from prospects and customers. I also love how we can do international sends through their platform when needed and they take care of all the paperwork that comes with those. Testimonial By Jordan Mauldin

CUSTOMERS	TESTIMONIALS
Bryce Nobles Growth Leader MX	Sendoso opened up an additional channel for us to make a great touchpoint to increase engagement, book sales meetings, and optimize every touchpoint of the buyer’s journey. Testimonial By Bryce Nobles
Michael Fischer Director of Inbound Sales Choozle	I’ve worked with hundreds of clients and Sendoso crushes! Just a few clicks and you can send cookies, or coffee, or lunch, or even a handwritten letter! Sendoso is the best gift-giving application I’ve had in 17 years of corporate sales and work-life experience! Testimonial By Michael Fischer
Jordan Mauldin Marketing Operations Specialist FullStory	We have been using Sendoso to add a personalized touch to direct mail and have received some great feedback from prospects and customers. I also love how we can do international sends through their platform when needed and they take care of all the paperwork that comes with those. Testimonial By Jordan Mauldin

Case Studies

Computer Software

CASE STUDY Zuora

Sendoso helped Zuora boost sales engagement with a direct mail gifting campaign. Zuora used Sendoso to send champagne gifts to decision-makers at target accounts. The campaign targeted companies cele...brating key milestones. Sendoso's platform automated the process and tracked results. Zuora saw a 75% email open rate, 40% email response rate, and 18% meeting rate. The team saved time and focused more on strategy instead of manual work.

Information Technology and Services

CASE STUDY BetterCloud

Sendoso helps BetterCloud automate and scale their direct mail and gifting campaigns. BetterCloud uses Sendoso to send swag, eGifts, and personalized gifts to prospects and customers. This strategy i...ncreased direct mail influenced pipeline by 92%. Closed-won influence from direct mail grew by 529%. Teams across marketing, sales, and customer success use Sendoso to boost engagement, retention, and community building.

Computer Software

CASE STUDY Gainsight

Sendoso helped Gainsight build scalable B2B direct mail campaigns. Gainsight wanted to boost opportunity production and meet pipeline targets. The field marketing team used Sendoso for cold outreach ...and deal acceleration. They sent over 500 corporate gifts, influencing $5.5M in outbound-sourced pipeline. The program achieved a 31% closed-won conversion rate. Gainsight won the 2022 Sendie Best in Show award for these results.

Computer & Network Security

CASE STUDY Rapid7

Sendoso helped Rapid7 shift from physical direct mail to eGifts during the COVID-19 pandemic. Rapid7 used Sendoso’s automation and Salesforce integration to send Uber Eats and Visa eGift cards to pro...spects and customers. This approach supported remote work outreach and helped keep sales opportunities active. The campaign drove upsells and expanded gifting automation to more teams. Rapid7’s sales team and leadership gave positive feedback on Sendoso’s impact.

Information Technology and Services

CASE STUDY An IT Services company

Sendoso helped a large B2B data streaming company boost virtual event registration and engagement. The company used Sendoso to automate and scale swag kit delivery for a six-week digital field market...ing event. This led to a 70% increase in event registrations compared to the previous year. The team saved time by automating swag fulfillment and tracking. The campaign generated record pipeline and exceeded expectations within just three weeks.

Information Technology and Services

CASE STUDY Magaya

Sendoso helped Magaya automate and improve their client gifting strategy. Magaya wanted to boost employee efficiency and client loyalty for over 2,300 global clients. Before Sendoso, they managed fou...r vendors and did manual work, which was slow and hard to track. With Sendoso, Magaya increased gifting email open rates from 30% to 95%. They also raised client retention by 5%. The platform made workflows faster and gave clear metrics on engagement and ROI.

The Power of Leveraging Automation with Sendoso

Frequently Asked Questions(FAQ)

for Sendoso

What is Sendoso?

Sendoso is a Marketing Automation Software. Sendoso helps companies to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Users can centrally manage a team of users, assign budgets, create templates, and view activity metrics. Direct mail and gifting experts guide users through the process of building successful campaigns. It enhances the unboxing experience for users recipients with custom boxes, filling, and finishing. It supports to view users inventory in real-time and send with just a click of a button. User can set alerts for low inventory. Actual human beings to handwrite every note and package every box in the warehouse for that extra special touch.

Sendoso will post events directly into users Outreach activity feed to track the status of users' gifts without ever leaving Outreach. It optimizes buyer’s journey, accelerates sales funnel with customers getting more options than ever. It helps to build real relationships with employees, recruits, beta testers, partners, investors, donors, and more by sending anything at scale with Sending Platform.

What is Sendoso used for?

Sendoso is a Marketing Automation Software mainly used by its customers to Increase Response Rates and Accelerate Deal Cycles by Engagement Management, Customer & Prospect Gifting and Account Based Marketing .