Sendoso: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Sendoso
Brand: Sendoso
Rating: 4.56 (6973 reviews)

4.56 5

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(6973)

Automation tool to connect with customers and drive revenue

AI Powered

Sendoso Overview

Sendoso's AI-Enhanced Gifting Automation Platform automates personalized gifting campaigns to drive revenue. It is data-backed by over 100,000 users and tens of millions of gifts sent.

Use Cases

Customers recommend Engagement Management, Customer & Prospect Gifting, Account Based Marketing, as the business use cases that they have been most satisfied with while using Sendoso.

Other use cases:

Direct Mail Marketing
Lead Engagement
Campaign Management
Generation Of New Leads
Communication Management
Advertisement
Conversion Management

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Business Priorities

Increase Response Rates and Accelerate Deal Cycles are the most popular business priorities that customers and associates have achieved using Sendoso.

Other priorities:

Improve Renewal Rates

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Sendoso Use-Cases and Business Priorities: Customer Satisfaction Data

Sendoso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Sendoso support capabilities include Email Support, Phone Support, Chat Support, etc. also Sendoso analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool." - Trish LaPaglia

Sendoso, AgencyAnalytics, PushEngage, ExpertSender, Experiture Marketing Platform, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sendoso

Top Industries

Computer Software
Marketing and Advertising
Information Technology and Services

Popular in

Mid Market
Enterprise
Small Business

Sendoso is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Sendoso Use Cases

How does Sendoso address your Engagement Management Challenges?

Sendoso Engagement Management enables personalized engagement through physical gifts and messages, facilitating follow-up and relationship building. It assists in generating sales pipeline and up-selling opportunities by providing data-driven insights. However, the company has experienced challenges in inventory management and timely return of entrusted items.

"...It's been a great way to re-engage folks in the sea of email and mail...." Peer review from Computer Software

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What Are the key features of Sendoso for Customer & Prospect Gifting?

Why is Sendoso the best choice for Account Based Marketing?

Sendoso supports account-based marketing (ABM) by facilitating multi-touch campaigns with direct mail. This platform enables the easy execution of ABM campaigns, helping to accelerate sales and break through marketing noise. A limitation of Sendoso is that direct mail can be less effective in environments experiencing marketing fatigue.

"...We primarily use it for one-off "ABM" sends but occasionally do marketing campaigns...." Peer review by Kate A., Director of Demand Orchestration

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How does Sendoso address your Direct Mail Marketing Challenges?

How does Sendoso facilitate Lead Engagement?

Sendoso empowers sales teams to engage leads effectively. This platform facilitates personalized gift-giving, enabling sales representatives to nurture relationships and drive prospect engagement. The ability to send targeted gifts enhances follow-up efforts and encourages lead participation in the sales process.

"...Create demand and keep prospects engaged with a modern direct mail and gifting platform that inspires action...." Direct Mail Platform for Demand Generation Teams

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50+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Sendoso solved their Marketing Automation needs. Cuspera uses 6973 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Trish LaPaglia Director of Field Marketing Pendo	Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Joey Backs Account Executive Heap	Super easy to use, integrates with Salesforce and our outbound tool of choice (SalesLoft) so that you can add contacts to a campaign or send out an item quickly. Our sales and biz dev teams use Sendoso through SalesLoft to key contacts at prospective customers and generate a much higher than avera...ge response and meeting rate with these contacts as a result. Testimonial By Joey Backs
Jordan Mauldin Marketing Operations Specialist FullStory	We have been using Sendoso to add a personalized touch to direct mail and have received some great feedback from prospects and customers. I also love how we can do international sends through their platform when needed and they take care of all the paperwork that comes with those. Testimonial By Jordan Mauldin

CUSTOMERS	TESTIMONIALS
Trish LaPaglia Director of Field Marketing Pendo	Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Joey Backs Account Executive Heap	Super easy to use, integrates with Salesforce and our outbound tool of choice (SalesLoft) so that you can add contacts to a campaign or send out an item quickly. Our sales and biz dev teams use Sendoso through SalesLoft to key contacts at prospective customers and generate a much higher than avera...ge response and meeting rate with these contacts as a result. Testimonial By Joey Backs
Jordan Mauldin Marketing Operations Specialist FullStory	We have been using Sendoso to add a personalized touch to direct mail and have received some great feedback from prospects and customers. I also love how we can do international sends through their platform when needed and they take care of all the paperwork that comes with those. Testimonial By Jordan Mauldin

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Quantum Metric Information Technology and Services	Information Technology and Services	CASE STUDY Quantum Metric Achieved A 30% Increase In Response Rates And A 20% Boost In Pipeline Growth Read More
InterVision	NA	Case Study InterVision How InterVision utilizes Sendoso throughout the sales and marketing process and client lifecycle to build relationships and drive revenue. Read More
LiveRamp	NA	Case Study LiveRamp Achieved A 75% Response Rate And Increased Meeting Bookings By 25%. Read More

Video

The Power of Leveraging Automation with Sendoso

Frequently Asked Questions(FAQ)

for Sendoso

What is Sendoso?

Sendoso is a Marketing Automation Software. Sendoso helps companies to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Users can centrally manage a team of users, assign budgets, create templates, and view activity metrics. Direct mail and gifting experts guide users through the process of building successful campaigns. It enhances the unboxing experience for users recipients with custom boxes, filling, and finishing. It supports to view users inventory in real-time and send with just a click of a button. User can set alerts for low inventory. Actual human beings to handwrite every note and package every box in the warehouse for that extra special touch.

Sendoso will post events directly into users Outreach activity feed to track the status of users' gifts without ever leaving Outreach. It optimizes buyer’s journey, accelerates sales funnel with customers getting more options than ever. It helps to build real relationships with employees, recruits, beta testers, partners, investors, donors, and more by sending anything at scale with Sending Platform.

What is Sendoso used for?

Sendoso is a Marketing Automation Software mainly used by its customers to Increase Response Rates and Accelerate Deal Cycles by Engagement Management, Customer & Prospect Gifting and Account Based Marketing .