Vend Overview
This is a summary of the comprehensive capabilities and benefits of Vend based on over 2209 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Vend, Lightspeed Restaurant, Clover, Loyverse POS, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Vend is right for your needs? Our Cuspera AI engine can evaluate how Vend fits your specific business needs, industry, and context. Get your personalized assessment report today.
Vend supports business activities such as:
- Loyalty Management
- Social Media Analytics
- Helpdesk Management
- Sending & Publishing Communications
- Contract Management
Vend can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve Digital And Social Presence, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use E-Mail Offline Point Of Sale etc. for these needs. As a solution, Vend's capabilities include Gamification, Rewards, Personalization, etc.
Vend was founded in 2009. Retail Vertical is its biggest customer base.
Reviews
"...Build your customer database, grow repeat business and increase shopper spend with a custom loyalty program. ..." Inventory Management Software and Stock Control System for Retailers
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Vend solved their POS needs. Cuspera uses 2209 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Vend.
Use Cases
Peers recommend Loyalty Management , Social Media Analytics , Helpdesk Management , as the business use cases that they have been most satisfied while using Vend.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.67/5 ★ |
"...Build your customer database, grow repeat business and increase shopper spend with a custom loyalty program. ..." Inventory Management Software and Stock Control System for Retailers |
| customise loyalty program |
4.75/5 ★ |
"...Vend is a cloud-based retail platform that makes it easy for retailers to take payments, make sales, manage inventory, and reward customer loyalty...." Peer review from Featured Customers |
| identify target customers |
3.52/5 ★ |
"...Sell more to existing customers with targeted messages...." Vend product updates |
| Social Media Analytics with E-Mail, Offline and Point Of Sale |
4.93/5 ★ |
"...Very easy way to generate smart reports and analytics across platforms and share with a number of employees...." Peer review by Jess Scott |
| Helpdesk Management with Phone Calls, E-Mail, Chat, User Generated Content and Blogs |
2.93/5 ★ |
"...Customer support is always helpful...." Peer review by Krishna Hajari |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.67/5 ★ |
"...Build your customer database, grow repeat business and increase shopper spend with a custom loyalty program. ..." Inventory Management Software and Stock Control System for Retailers |
|
| customise loyalty program |
4.67/5 ★ |
| identify target customers |
4.67/5 ★ |
| Social Media Analytics with E-Mail, Offline and Point Of Sale |
4.93/5 ★ |
"...Very easy way to generate smart reports and analytics across platforms and share with a number of employees...." Peer review by Jess Scott |
|
| Helpdesk Management with Phone Calls, E-Mail, Chat, User Generated Content and Blogs |
2.93/5 ★ |
"...Customer support is always helpful...." Peer review by Krishna Hajari |
|
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2209 insights from peers and experts to help you assess how these Vend use cases fit your POS needs.
Frequently Asked Questions(FAQ)
for Vend
What is Vend?
What is Vend used for?
What are the top features of Vend?
Who uses Vend?
What are Vend alternatives?
Where is Vend located?
Popular Business Setting
for Vend
Top Industries
- Retail
- Apparel & Fashion
- Restaurants
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Vend to Enhance customer relationships and Increase sales & revenue
Vend Alternatives
Peer and Expert Opinion on Features
for Vend
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (27) |
| Rewards | Read Reviews (26) |
| Personalization | Read Reviews (25) |
| Recording | Read Reviews (20) |
| Templates | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (27) |
| Rewards | Read Reviews (26) |
| Personalization | Read Reviews (25) |
| Recording | Read Reviews (20) |
| Templates | Read Reviews (15) |
IT and Other Capabilities
for Vend
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (377) |
| Data Export | Read Reviews (101) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (377) |
| Data Export | Read Reviews (101) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (341) |
| Chat Support | Read Reviews (50) |
| Phone Support | Read Reviews (53) |
| Email Support | Read Reviews (40) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (341) |
| Chat Support | Read Reviews (50) |
| Phone Support | Read Reviews (53) |
| Email Support | Read Reviews (40) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (46) |
| Custom Reports | Read Reviews (330) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (46) |
| Custom Reports | Read Reviews (330) |
Software Failure Risk Guidance
?for Vend
Overall Risk Meter
Top Failure Risks for Vend
Vendor Profile Details
HQ Location
C/O Covo, 981 Mission Street San Francisco CA 94103
Employees
251-500
Social
Financials
SERIES D
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