Lightspeed Retail Overview

Lightspeed Retail is a cloud-based POS platform designed to streamline operations and increase efficiency. It offers features like inventory management, reporting, customer profiling, and omnichannel capabilities.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Lightspeed Retail.

Other use cases:

  • Onboarding
  • Workflow Management
  • Social Media Analytics
  • Engaging And Following Up
  • Trade Show Marketing
  • Products & Pricelist Management
  • Order Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightspeed Retail.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
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Lightspeed Retail Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Retail works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Lightspeed Retail's features include Personalization, Rewards, Gamification, etc. and Lightspeed Retail support capabilities include Chat Support, Email Support, Phone Support, etc. also Lightspeed Retail analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Since my company was already strongly considering Lightspeed, and he suggested we could work something out if there were problems, we signed a 3-year contract...." Peer review by John B, Vice President

Lightspeed Retail, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Retail

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Retail is popular in Retail, Apparel & Fashion, and Sports and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Lightspeed Retail Use Cases

How does Lightspeed Retail address your Helpdesk Management Challenges?

What Are the key features of Lightspeed Retail for Sales Document Management?

Why is Lightspeed Retail the best choice for Loyalty Management?

How can Lightspeed Retail enhance your Onboarding process?

Why is Lightspeed Retail the best choice for Workflow Management?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Retail solved their POS needs. Cuspera uses 3460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Case Studies

Consumer Goods

CASE STUDY CBS Sports

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

Apparel & Fashion

CASE STUDY VIP Wear

Lightspeed Retail and Lightspeed Payments helped VIP Wear, a fashion retailer with 25 stores in Michigan, solve problems with slow, on-premises POS systems. Before, VIP Wear struggled with manual inv...entory updates and limited access to sales data. After switching to Lightspeed’s cloud-based platform, they gained real-time access to sales and inventory across all locations. Checkout became up to 3 times faster and errors dropped. The owner can now check reports from anywhere, making business management easier and more efficient.

Design

CASE STUDY Rutherford's Design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

Consumer Goods

CASE STUDY Modern Golf

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

Consumer Goods

CASE STUDY Rhéo Thompson Candies

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

Retail

CASE STUDY Opulence of Southern Pines

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

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Lightspeed Retail - Advanced Reporting

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Frequently Asked Questions(FAQ)

for Lightspeed Retail

What is Lightspeed Retail?

Lightspeed Retail is a cloud-based point-of-sale platform that is designed to be accessed anytime and at any given place. It simplifies time-consuming tasks like inventory and employee management, focusing on taking care of customers and growing business. It is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor.

It enables them to meet their POS needs regardless of their size or nature of their products. It streamlines and keeps business operations running smoothly. It boasts of inventory management, quoting, ordering and invoicing tools, powerful reporting functionalities and jobs and timesheet features to boot. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.

Key features include POS, inventory management, purchasing inventory, omnichannel, track product transfers, sales reports, data reports, quoting, ordering, invoicing, customer profiling, drag and drop, multi-store passwords, advanced reporting uploader, purchase orders included in API, customer feedback, A/B testing capabilities, Social media integration, and more.

What is Lightspeed Retail used for?

Lightspeed Retail is a POS Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Loyalty Management .

What are the top features of Lightspeed Retail?

Personalization, Rewards and Gamification are some of the top features of Lightspeed Retail.

Who uses Lightspeed Retail?

Lightspeed Retail is used by Retail, Apparel & Fashion and Sports among other industries.

What are Lightspeed Retail alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Lightspeed Retail.

Where is Lightspeed Retail located?

Lightspeed Retail is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Retail for helpdesk management and sales document management

Lightspeed Retail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (74)
Custom Reports

3.54/5 ★

Read Reviews (507)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (74)
Custom Reports

3.54/5 ★

Read Reviews (507)

Software Failure Risk Guidance

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for Lightspeed Retail

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Retail

Lightspeed Commerce Inc News

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO