Lightspeed Retail Overview
This is a summary of the comprehensive capabilities and benefits of Lightspeed Retail based on over 3460 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Lightspeed Retail, Lightspeed Restaurant, Loyverse POS, Square for Retail, Retail Pro, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Lightspeed Retail is right for your needs? Our Cuspera AI engine can evaluate how Lightspeed Retail fits your specific business needs, industry, and context. Get your personalized assessment report today.
Lightspeed Retail supports business activities such as:
- Helpdesk Management
- Sales Document Management
- Loyalty Management
- Training & Onboarding
- Workflow Management
Lightspeed Retail can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Digital And Social Presence, Increase Sales & Revenue, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls Offline Point Of Sale etc. for these needs. As a solution, Lightspeed Retail's capabilities include Personalization, Rewards, Gamification, etc.
Lightspeed Retail was founded in 2005. Retail Vertical is its biggest customer base.
Reviews
"...Also the ease of implementation to create our e-commerce store was stress free with the help of their support staff...." Peer review by Ian, The Boarderline
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Retail solved their POS needs. Cuspera uses 3460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Lightspeed Retail.
Use Cases
Peers recommend Helpdesk Management , Sales Document Management , Loyalty Management , as the business use cases that they have been most satisfied while using Lightspeed Retail.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Helpdesk Management with Phone Calls |
4.24/5 ★ |
"...Also the ease of implementation to create our e-commerce store was stress free with the help of their support staff...." Peer review by Ian, The Boarderline |
Sales Document Management |
3.12/5 ★ |
"...Our experience with several POS systems over the years indicates that it is important to understand how a proposed POS system works and what the costs are and what the assurance is that the system will work for us...." Peer review by Terry, Murphy's Department Store |
proposal & quote management |
4.86/5 ★ |
"...All of my questions, [SENSITIVE CONTENT HIDDEN] assured me lightspeed retail was the same software just better and more integrated, he told me I could continue to print my quotes with pictures as I was on Onsite (Not True) that they would have programming make the changes for me(Programming wasn' able to accomplish this, without me recoding the receipts for each and every receipt based on if it was to print pictures or not...." Peer review by Alexander, Top Shelf Aquatics |
contract management |
2.05/5 ★ |
"...We are a unique business that operates like a retail store but also does contracted work...." Peer review by Jon, Swiss Boy, LC |
digital signature |
2.28/5 ★ |
"...I believe they purposely pushed to close the sale with vague promises to work something out just to get us to sign the contract and lock us in...." Peer review by John, Magic Darts Inc. |
Loyalty Management with Offline and Point Of Sale |
3.94/5 ★ |
"...Also, newer loyalty programs such as Thirdshelf can easily be integrated in LS which we love!. LS is easy to set up and offers several valuable features such as employee time management...." Peer review by Line D, Founder and Owner, Retail |
customise loyalty program |
2.90/5 ★ |
"...Customer loyalty programs are being integrated, once more are integrated, this platform will be far above the competition...." Peer review by Jeremy, NanaMacs Boutique |
PEER EXPERIENCES | |
---|---|
Helpdesk Management with Phone Calls |
4.24/5 ★ |
"...Also the ease of implementation to create our e-commerce store was stress free with the help of their support staff...." Peer review by Ian, The Boarderline |
|
Sales Document Management |
3.12/5 ★ |
"...Our experience with several POS systems over the years indicates that it is important to understand how a proposed POS system works and what the costs are and what the assurance is that the system will work for us...." Peer review by Terry, Murphy's Department Store |
|
proposal & quote management |
3.12/5 ★ |
contract management |
3.12/5 ★ |
digital signature |
3.12/5 ★ |
Loyalty Management with Offline and Point Of Sale |
3.94/5 ★ |
"...Also, newer loyalty programs such as Thirdshelf can easily be integrated in LS which we love!. LS is easy to set up and offers several valuable features such as employee time management...." Peer review by Line D, Founder and Owner, Retail |
|
customise loyalty program |
3.94/5 ★ |
33+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3460 insights from peers and experts to help you assess how these Lightspeed Retail use cases fit your POS needs.
Frequently Asked Questions(FAQ)
for Lightspeed Retail
What is Lightspeed Retail?
What is Lightspeed Retail used for?
What are the top features of Lightspeed Retail?
Who uses Lightspeed Retail?
What are Lightspeed Retail alternatives?
Where is Lightspeed Retail located?
Popular Business Setting
for Lightspeed Retail
Top Industries
- Retail
- Apparel & Fashion
- Sports
Popular in
- Small Business
- Mid Market
- Enterprise
Lightspeed Retail Alternatives
Peer and Expert Opinion on Features
for Lightspeed Retail
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (49) |
Rewards | Read Reviews (25) |
Gamification | Read Reviews (25) |
Ticketing | Read Reviews (21) |
Recording | Read Reviews (20) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (49) |
Rewards | Read Reviews (25) |
Gamification | Read Reviews (25) |
Ticketing | Read Reviews (21) |
Recording | Read Reviews (20) |
IT and Other Capabilities
for Lightspeed Retail
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (161) |
Data Import | Read Reviews (572) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (161) |
Data Import | Read Reviews (572) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (83) |
Email Support | Read Reviews (66) |
Phone Support | Read Reviews (115) |
24/7 Support | Read Reviews (811) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (83) |
Email Support | Read Reviews (66) |
Phone Support | Read Reviews (115) |
24/7 Support | Read Reviews (811) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (74) |
Custom Reports | Read Reviews (507) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (74) |
Custom Reports | Read Reviews (507) |
Software Failure Risk Guidance
?for Lightspeed Retail
Overall Risk Meter
Top Failure Risks for Lightspeed Retail
Vendor Profile Details
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO