Amperity Customer Data Management Overview

Amperity leverages AI to streamline the creation and activation of customer profiles within your data lakehouse. This platform stands out by significantly reducing the workload and time required to manage customer data, offering a competitive edge in customer data management. By facilitating a comprehensive 360-degree view of customers, Amperity enhances clarity and engagement, which are crucial for building loyalty. The platform allows for seamless data sharing without the need for complex ETL processes, ensuring data integrity and security. Trusted by leading brands, Amperity's customer data cloud is designed to drive ROI by simplifying customer understanding and optimizing data utilization.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Amperity Customer Data Management.

Other use cases:

  • Advertisement
  • Campaign Management
  • Social Media Analytics
  • Training & Onboarding
  • Lead Qualification
  • Conversion Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Amperity Customer Data Management.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Efficiency
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Launch New Products
  • Increase Average Basket Value
  • Manage Risk
See all business priorities See less business priorities

Amperity Customer Data Management Use-Cases and Business Priorities: Customer Satisfaction Data

Amperity Customer Data Management's features include Personalization, Recording, Dashboard, etc. and Amperity Customer Data Management support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Amperity Customer Data Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"Brooks contracted with Amperity to run a 10-week proof of concept and ended up accomplishing more during the test than during the entire engagement with the other provider. The technology was up and, ahem, running within 90 days." - Mark McKelvey

Peer review evidence (same sources as the product rating summary)

"...Legacy systems, customer service systems, e-commerce and POS data, email engagement data, external data sets, and more all in different formats and locations with no common unifying key...." Build an enterprise Customer 360
"...A reliable view based on Amperity s patented identity resolution unlocks more granular analysis of your loyalty program to see what s working. ..." Elevating Loyalty
"...Launch targeted campaigns at high value repeat customers and personalize incentives to drive them to enroll with relevant offers. ..." Solutions for Restaurants

Amperity Customer Data Management, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amperity unifies and activates customer data from any source. The enterprise CDP aggregates and manages data for comprehensive customer insights.

Popular Business Setting

for Amperity Customer Data Management

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Apparel & Fashion

Popular in

  • Small Business

Amperity Customer Data Management is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Apparel & Fashion and is widely used by Small Business,

Amperity Customer Data Management Customer wins, Customer success stories, Case studies

How can Amperity Customer Data Management enhance your Engagement Management process?

What Are the key features of Amperity Customer Data Management for Loyalty Management?

What makes Amperity Customer Data Management ideal for Lifetime Value Management?

Why is Amperity Customer Data Management the best choice for Campaign Management?

90 buyers and buying teams have used Cuspera to assess how well Amperity Customer Data Management solved their Customer Data Platform needs. Cuspera uses 1152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Amperity Customer Data Management testimonial

Mark McKelvey

Vice President, Information Technology

Brooks

Brooks contracted with Amperity to run a 10-week proof of concept and ended up accomplishing more during the test than during the entire engagement with the other provider. The technology was up and, ahem, running within 90 days. Testimonial By Mark McKelvey
Amperity Customer Data Management testimonial

TJ Papp

VP of Digital/E-commerce

Kenneth Cole

Amperity has been a valuable partner in helping us deepen our customer analytics capabilities as we look to create a superior experience for today’s shoppers. Testimonial By TJ Papp
Amperity Customer Data Management testimonial

Kelly Goldston

VP Marketing

Eloquii

Our predictive churn program outperforms a traditional rules-based approach by 27%. Testimonial By Kelly Goldston
CUSTOMERS TESTIMONIALS
Amperity Customer Data Management testimonial

Mark McKelvey

Vice President, Information Technology

Brooks

Brooks contracted with Amperity to run a 10-week proof of concept and ended up accomplishing more during the test than during the entire engagement with the other provider. The technology was up and, ahem, running within 90 days. Testimonial By Mark McKelvey
Amperity Customer Data Management testimonial

TJ Papp

VP of Digital/E-commerce

Kenneth Cole

Amperity has been a valuable partner in helping us deepen our customer analytics capabilities as we look to create a superior experience for today’s shoppers. Testimonial By TJ Papp
Amperity Customer Data Management testimonial

Kelly Goldston

VP Marketing

Eloquii

Our predictive churn program outperforms a traditional rules-based approach by 27%. Testimonial By Kelly Goldston
 

L.L.Bean taps Amperity technology to revamp customer journeys and boost ...

L.L.Bean has selected Amperity to enhance its customer personalization efforts. The partnership aims to improve customer experiences across multiple channels, including email, direct mail, web person...alization, and loyalty marketing. Amperity's technology will help L.L.Bean better understand customer needs and deliver consistent, timely interactions. This collaboration highlights Amperity's role in advancing personalized customer journeys.

Read on →
 

L.L.Bean Selects Amperity to Revamp End-to-End Customer Journeys and ...

L.L.Bean has chosen Amperity's Customer Data Cloud to enhance customer journeys and boost loyalty. This collaboration will enable L.L.Bean to unify customer data, gain predictive insights, and person...alize interactions across multiple channels, including email and web personalization. The partnership aims to replace outdated systems and streamline customer engagement processes.

Read on →
 

Amperity Introduces Audience Monetisation to Turn First-Party Data into a New Revenue Stream - The Wise Marketer

Haymarket Media Group has adopted Amperity's AI-powered Lakehouse customer data platform to unify its subscriber and event data, aiming to enhance personalization and drive revenue growth. This partn...ership enables Haymarket to leverage first-party data for improved customer engagement and compliance with privacy regulations, while also expanding its data capabilities across marketing and enterprise-wide sales.

Read on →
 

Lucky Brand - Apparel & Fashion - Apparel & Fashion

Lucky Brand used Amperity’s AI technology to unify customer data from many systems. Before, their data was scattered and hard to use for personalization. With Amperity, they quickly built a complete ...and accurate customer view. This helped them get better customer insights in just weeks. The new system made it easier to understand and serve their customers.

Read on →
 

Seattle Sounders FC - Sports - Sports

Seattle Sounders FC used Amperity to understand how fans interact at every touchpoint. They wanted to make the fan experience outside the stadium as strong as inside. Amperity's platform helped them ...manage customer data with machine learning. As a result, ticket deposits increased by 80%. The team now knows more about their fans' needs and preferences.

Read on →
 

A major North-American airline - Airlines - Airlines

Amperity helped a major North-American airline boost customer loyalty. The airline unified customer data from many sources. This enabled targeted, personalized promotions for loyalty program members.... As a result, they achieved a 198% increase in conversion rate. The project focused on mobile app and loyalty program engagement.

Read on →

Customer data is always changing - Amperity Expert Angles

Video Thumbnail

Frequently Asked Questions(FAQ)

for Amperity Customer Data Management

What is Amperity Customer Data Management?

Amperity is a Customer Data Platform usable by Marketing, Analytics and IT teams. Amperity delivers a 360 degree customer insights view which can be used by these teams for personalising any customer interaction.

Amperity unifies all customer data and provides tools for getting predictive customer insights and analytics, customer segmentation and prioritization. Amperity provides tools for marketers to create and deliver customer-centric campaigns and measure performance.

In addition Amperity provides data security, designed and built-in to its software, and integrates with all the other marketing and analytics and other customer service tools in the organization

What is Amperity Customer Data Management used for?

Amperity Customer Data Management is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Loyalty Management and Lifetime Value Management .

What are the top features of Amperity Customer Data Management?

Personalization, Recording and Dashboard are some of the top features of Amperity Customer Data Management.

Who uses Amperity Customer Data Management?

Amperity Customer Data Management is used by Information Technology And Services, Transportation/Trucking/Railroad and Apparel & Fashion among other industries.

What are Amperity Customer Data Management alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Amperity Customer Data Management.

Where is Amperity Customer Data Management located?

Amperity Customer Data Management is headquartered at 701 5th Ave, 26th Floor, Seattle, Washington 98104, US.
lightning

Peers used Amperity Customer Data Management for engagement management and loyalty management

Amperity Customer Data Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (53)
Analytics

4.89/5

Read Reviews (183)
Custom Reports

4.74/5

Read Reviews (118)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (53)
Analytics

4.89/5

Read Reviews (183)
Custom Reports

4.74/5

Read Reviews (118)

Software Failure Risk Guidance

?

for Amperity Customer Data Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Amperity Customer Data Management

Amperity, Inc News

Product

Amperity expands Australian operations with AWS rollout

Amperity has expanded its Australian operations by making its customer data platform available in AWS regions in Sydney and Melbourne. This move addresses local demand for data residency and governance, particularly in regulated industries. The expansion includes hiring additional staff in Melbourne to support growing customer needs, reflecting a broader trend towards local cloud hosting in Australia.

Product

Amperity Expands Australian Presence with AWS and Strategic Investment ...

Amperity expands its Australian operations by making its platform available in AWS's Sydney and Melbourne regions, supporting local data residency and governance. This move is driven by increasing demand from industries like retail and financial services. Amperity also strengthens its local team with new hires to enhance customer support and facilitate data unification and analytics.

Executive

Amperity appoints Bridget Perry as CMO to drive global expansion

Amperity has appointed Bridget Perry as Chief Marketing Officer to spearhead its global expansion efforts. With over 20 years of experience in scaling B2B SaaS companies, Perry will focus on enhancing Amperity's market presence and driving growth through a unified customer data platform. Her previous roles include significant achievements at Later, Contentful, Adobe, and Microsoft.

Executive

Amperity Names Bridget Perry Chief Marketing Officer

Amperity appoints Bridget Perry as Chief Marketing Officer. Perry, with over 20 years of experience in scaling B2B SaaS companies, will lead Amperity's global marketing strategy. Her focus will be on strengthening Amperity's category leadership and expanding enterprise growth across various industries. CEO Tony Owens highlights Perry's expertise in navigating major technology shifts as key to leveraging AI-driven customer data for business outcomes.

Amperity, Inc Profile

Company Name

Amperity, Inc

Company Website

https://amperity.com/

HQ Location

701 5th Ave, 26th Floor, Seattle, Washington 98104, US

Social