Tealium Overview

Tealium provides a comprehensive Customer Data Platform that streamlines data collection and delivery from various sources. It supports integration with over 1,000 vendors and simplifies the deployment and management of vendor tags.

Use Cases

Customers recommend Engagement Management, Advertisement, Digital Marketing, as the business use cases that they have been most satisfied with while using Tealium.

Other use cases:

  • Product Marketing
  • Onboarding
  • Campaign Management
  • Helpdesk Management
  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Lead Analytics
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Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Tealium.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve ROI
  • Improve Brand Engagement
  • Improve Visibility
See all business priorities See less business priorities

Tealium Use-Cases and Business Priorities: Customer Satisfaction Data

Tealium works with different mediums / channels such as Mobile. Website. and Offline.

Tealium's features include Personalization, Templates, and Feedback Surveys. and Tealium support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tealium analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Tealium is great for marketing driven orgs/e-commerce businesses that need to regularly deploy new tags for analytics, tracking and advertising purposes...." Peer review by Verified User, Director in Manufacturing, Retail

Tealium, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Twilio Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tealium

Top Industries

  • Retail
  • Information Technology and Services
  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Tealium is popular in Retail, Information Technology And Services, and Internet and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Tealium Use Cases

What solutions does Tealium provide for Engagement Management?

What makes Tealium ideal for Digital Marketing?

How can Tealium enhance your Product Marketing process?

What solutions does Tealium provide for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Tealium solved their Customer Data Platform needs. Cuspera uses 995 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Case Studies

Financial Services

CASE STUDY Legal & General

Tealium's CDP helped Legal & General improve customer engagement with real-time data. Legal & General faced challenges with fragmented data and slow manual processes. They needed to reach customers a...t key moments with relevant information. By integrating Tealium for real-time data and Snowflake for analytics, they made customer data accessible and actionable. This allowed Legal & General to support customers when it mattered most.

Insurance

CASE STUDY Mutual of Omaha

Tealium's Customer Data Platform helped Mutual of Omaha use first-party data for real-time personalization. The company unified policy data from many sources to build complete customer profiles. Teal...ium's CDP made this data available instantly on the website, enabling targeted cross-selling. The solution addressed strict security needs and kept event volume costs low. Mutual of Omaha now delivers relevant product offers to customers at the right time.

Telecommunications

CASE STUDY Vodafone Business

Tealium AudienceStream helps Vodafone Business use AI to improve customer engagement. Vodafone turns raw customer signals into real-time insights. This powers smarter segmentation and predictive enga...gement. The company delivers more personalized experiences. The CDP drives growth across the business, not just marketing. Vodafone shares impressive results and future plans for data-driven evolution.

Telecommunications

CASE STUDY A major telecommunications company

Tealium AIStream helped a major telecommunications company improve call routing. The company used real-time propensity-to-buy scores to send high-potential callers to a special sales team. This aimed... to increase conversion rates and reduce dropped calls. Tealium provided real-time data for the scoring model. Adobe Analytics tracked call and interaction data. The new system routed high-propensity callers directly, instead of using the standard process.

Consumer Goods

CASE STUDY L’Oréal SAPMENA

Tealium’s Customer Data Platform helped L’Oréal SAPMENA unify customer data across 15 markets. The team connected data from 36 brands for real-time personalisation and smarter media buying. Marketers... now launch campaigns faster, moving from weeks to days. The solution reduced technical bottlenecks and improved privacy controls. L’Oréal can now adapt quickly to local market needs and regulations.

Hospitality

CASE STUDY Cathay

Tealium helped Cathay, Hong Kong’s flagship airline, transform into a premium travel lifestyle brand. The challenge was to scale personalisation and enable fast experimentation during the pandemic. T...ealium’s real-time data platform unified customer profiles and allowed over 100 personalisation use cases each year. Teams launched targeted campaigns using live data, increasing engagement and retention. Time-to-market for new ideas dropped from weeks to days.

Video

Introducing Tealium Data Connect - Short Demo Video

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Frequently Asked Questions(FAQ)

for Tealium

What is Tealium?

Tealium is a Customer Data Platform. Tealium is a company that provides a tag management system including analytics, advertising, and affiliate enterprise websites. The Company’s customer data platform comprises an enterprise tag management solution, omnichannel customer segmentation, action engine, and suite of rich data services, creating a vendor-neutral data foundation that spans web, mobile, offline and IoT.

Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, files and more. It enables technology vendors, such as analytics and media services, from a central data collection hub. Users can use event specifications to assign required data elements for incoming event data. It can monitor live data flows, with insight into whether or not it meets the specification or needs attention. It helps to build insights and value directly into a portable and customer-centric data asset that can flow across tech stack and organization. It supports sending customer data to any end-point destination via many types of integration capabilities including tags, APIs and local storage for data layer enrichment.

Tealium streamlines the process of deployment. It helps to edit vendor tags and eases each developer's workload. Tealium has a data layer API that enables the remote management of the universal data object.

What is Tealium used for?

Tealium is a Customer Data Platform Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Digital Marketing .

What are the top features of Tealium?

Personalization, Templates and Feedback surveys are some of the top features of Tealium.

Who uses Tealium?

Tealium is used by Retail, Information Technology And Services and Internet among other industries.

What are Tealium alternatives?

Where is Tealium located?

Tealium is headquartered at 11095 Torreyana Road San Diego, CA 92121.
lightning

Peers used Tealium for engagement management and advertisement

Tealium Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (37)
Analytics

4.85/5 ★

Read Reviews (113)
Custom Reports

4.33/5 ★

Read Reviews (120)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (37)
Analytics

4.85/5 ★

Read Reviews (113)
Custom Reports

4.33/5 ★

Read Reviews (120)

Software Failure Risk Guidance

?

for Tealium

Overall Risk Meter

Low Medium High

Top Failure Risks for Tealium

Tealium Inc. News

Product

Tealium unveils AIStream and consent 2.0 to enhance data management ...

Tealium has launched AIStream and Consent 2.0 to enhance data management and privacy compliance. AIStream improves AI models by refining data streams, while Consent 2.0 simplifies privacy management with real-time consent enforcement. These updates include advanced integrations with cloud data warehouses and will be showcased at the Digital Velocity Conferences.

Executive

Tealium appoints Caitlin Riordan as AJP lead - Mi3

Tealium has appointed Caitlin Riordan as the new general manager and vice president for the Asia Pacific and Japan region. Riordan, who joined Tealium in 2023, has a strong background in customer data technology and has held leadership roles at Twilio, Experian, and Cheetah Digital. Her appointment aims to drive growth and leverage Tealium's capabilities in data orchestration and real-time customer insights in the region.

Awards

Tealium Inc .: Tealium recognized in Snowflake Modern Marketing Data Stack for powering real - time engagement via bi - directional data flows

Tealium has been recognized by Snowflake in its Modern Marketing Data Stack for enabling real-time engagement through bi-directional data flows. This recognition highlights Tealium's integration capabilities with Snowflake, allowing marketers to deliver real-time customer data for AI-driven analytics and marketing. The collaboration has empowered companies like Rohrman Auto Group and Spark New Zealand to enhance data-driven strategies, improve personalization, and boost operational efficiency.

Product

Tealium Boosts Auto Dealer Leads 2X With Smarter Data Governance - MarTech Cube

Tealium has launched "Tealium for Auto Dealer Groups," a solution designed to unify data across automotive dealerships, enhancing customer experiences and doubling lead conversions. This platform, available on The Fortellis Marketplace, offers real-time data activation and automation, helping dealers like Morgan and Rohrman Automotive Groups to streamline operations and improve marketing effectiveness. Tealium's partnerships with platforms like CDK and Dealertrack further support dealers in modernizing their data management.

Tealium Inc. Profile

Company Name

Tealium Inc.

Company Website

https://tealium.com/

Year Founded

2008

HQ Location

11095 Torreyana Road San Diego, CA 92121

Employees

501-1000

Social

Financials

SERIES G