mParticle Overview

mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Channel Marketing
  • Competitive Intelligence
  • Partner Marketing
  • Products & Pricelist Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

mParticle Use-Cases and Business Priorities: Customer Satisfaction Data

mParticle works with different mediums / channels such as Mobile. and Social Media.

mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.

Reviews

"Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech ...stack within a matter of weeks to capitalize on and sustain our growth initiatives." - Nick Warner

Peer review evidence (same sources as the product rating summary)

"...RBI is building digital experiences to engage and delight customers across their 25,000 restaurants...." Case Study Burger King
"...IDFV Google Advertising Identifier ..." Remerge
"...Collect and analyze behavioral data with Remerge to improve customer onboarding and retention. ..." Remerge

mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Segment Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for mParticle

Top Industries

  • Transportation/Trucking/Railroad
  • Entertainment
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Small Business

mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.

mParticle Customer wins, Customer success stories, Case studies

What makes mParticle ideal for Engagement Management?

What solutions does mParticle provide for Onboarding?

What Are the key features of mParticle for Lead Analytics?

How can mParticle optimize your Campaign Management Workflow?

51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
mParticle testimonial

Nick Warner

Head of Growth

Route

Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives.

Testimonial By Nick Warner
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
CUSTOMERS TESTIMONIALS
mParticle testimonial

Nick Warner

Head of Growth

Route

Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives.

Testimonial By Nick Warner
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
 

Cineplex - Entertainment - Large

ROKT Pte. Ltd. News and Press Releases

Toronto, Canada

Rokt has partnered with Cineplex to enhance its ecommerce checkout experience using AI-powered relevance, making transactions more personalized for customers. This collaboration aims to improve custo...mer engagement and optimize the checkout process.

Read on →
 

Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally - PR Newswire

Fanatics has chosen Rokt to enhance the online shopping experience for sports fans globally. Rokt's AI-powered ecommerce technology will deliver personalized content and offers on Fanatics-owned plat...forms, including Fanatics.com and various team and league sites.

Read on →

Versant - Media And Entertainment - Large

New York, USA

Versant used Rokt Thanks and Rokt Pay+ to improve customer engagement at checkout for Fandango and GolfNow. They turned the payment and confirmation pages into moments for relevant offers and upsells.... This approach created a new commercial channel and drove significant incremental profit. The partnership required minimal operational overhead and did not compromise customer experience. Versant now applies learnings across its portfolio for ongoing growth.

PETA - Non Profit Organization Management - Large

Norfolk, USA

PETA used Rokt Ads to boost donor acquisition and fundraising. The organization wanted to scale new donor growth and improve efficiency. Rokt helped PETA reach people at the Transaction Moment, leadi...ng to 16,400 new donors and a 26% increase in the total donor base. New donor acquisition rose by 60%. PETA also saw a 14% lift in revenue and strong donor retention. Rokt became a top channel for PETA's fundraising.

BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users for its online therapy platform. By targeting customers on e-commerce sites with exclusive offers, BetterHelp doubled its monthly conversions. The company ...achieved a 50% lower cost per acquisition after activating Smart Bidding. Monthly CPA was about 10% lower than their target. Machine learning targeting helped BetterHelp find the right audience and scale user acquisition efficiently.

Beach Bunny - Retail - Small

Los Angeles, USA

Rokt Catalog for Brands helped Beach Bunny, a luxury swimwear retailer, reduce manual work and speed up product syndication. After trying another integration partner, Beach Bunny returned to Rokt in ...just two weeks. Rokt cut onboarding to under 10 minutes and made uploads up to 6x faster. The dedicated support team handled marketplace expansion with little effort from Beach Bunny. This let Beach Bunny focus on selling, not managing feeds.

mParticle Product Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing mParticle

What is mParticle?

mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.

mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.

mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.

What is mParticle used for?

mParticle is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Onboarding .

What are the top features of mParticle?

Personalization, Recording and Calculator are some of the top features of mParticle.

Who uses mParticle?

mParticle is used by Transportation/Trucking/Railroad, Entertainment and Restaurants among other industries.

What are mParticle alternatives?

Where is mParticle located?

mParticle is headquartered at New York, NY.
lightning

Peers used mParticle for engagement management and advertisement

mParticle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5

Read Reviews (2)
Analytics

4.83/5

Read Reviews (91)
Custom Reports

4.79/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5

Read Reviews (2)
Analytics

4.83/5

Read Reviews (91)
Custom Reports

4.79/5

Read Reviews (77)

Software Failure Risk Guidance

?

for mParticle

Overall Risk Meter

Low Medium High

Top Failure Risks for mParticle

Rokt, Inc News

Awards

Rokt mParticle Wins CDP Award

Rokt mParticle has been awarded the "Customer Identity Platform of the Year" at the 2026 MarTech Breakthrough Awards. This recognition highlights the platform's role in unifying customer profiles and enhancing marketing performance through identity-driven customer data platforms. It underscores the strategic importance of customer identity in enterprise marketing technology.

Awards

Rokt mParticle Named "Customer Identity Platform of the Year" in 2026 ...

Rokt mParticle was awarded the "Customer Identity Platform of the Year" by MarTech Breakthrough. This recognition highlights mParticle's ability to unify fragmented customer data, enhancing marketing precision and AI decision-making. The platform's features, like Match Boost, improve identity match rates across major media platforms, supporting enterprises in maintaining addressability and optimizing campaign outcomes.

Product

Rokt Overhauls AI Engine to Decouple Decisioning Components

Rokt has launched Brain V4, a reengineered AI core for real-time ecommerce decisioning. The new modular architecture decouples decisioning components, allowing for independent evolution and faster innovation cycles. This strategic shift aims to enhance Rokt's position in hyper-personalized transaction experiences, leveraging its ability to process billions of transactions annually.

Product

Rokt Introduces Brain V4, a New AI Engine for Real-Time Ecommerce ...

Rokt has launched Brain V4, a new AI engine designed to enhance its ecommerce platform by enabling real-time decision-making during the Transaction Momentâ„¢. This architecture allows Rokt's AI models to evolve independently, improving the platform's ability to deliver relevant content and offers to customers.

Rokt, Inc Profile

Company Name

Rokt, Inc

Company Website

//rokt.com

HQ Location

New York, NY

Social