mParticle Overview

mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Channel Marketing
  • Competitive Intelligence
  • Partner Marketing
  • Products & Pricelist Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

mParticle Use-Cases and Business Priorities: Customer Satisfaction Data

mParticle works with different mediums / channels such as Mobile. and Social Media.

mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.

Reviews

"This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data w...e ended up making a backward-looking model that really helped us understand the customer journey." - Geoff Massanek

Peer review evidence (same sources as the product rating summary)

"...Today s most successful gaming experiences create engaging and repeatable experiences based on user behavior...." Gaming
"...Customer data from engagement with this campaign was then assigned to persistent profiles, and layered with additional attribute and event information to help inform future engagements through email, in-app messaging, and advertising. ..." Case Study Burger King
"...Collect and analyze behavioral data with Mixpanel to improve customer onboarding and retention. ..." Mixpanel

mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Segment Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for mParticle

Top Industries

  • Transportation/Trucking/Railroad
  • Entertainment
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Small Business

mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.

mParticle Customer wins, Customer success stories, Case studies

How can mParticle enhance your Engagement Management process?

How does mParticle address your Onboarding Challenges?

How efficiently Does mParticle manage your Lead Analytics?

How does mParticle address your Campaign Management Challenges?

51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
CUSTOMERS TESTIMONIALS
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
 

Asda - Retail - Very Large

Asda, Rokt Bringing AI-Powered Offers to Customers at Checkout

Leeds, UK

Asda, a major UK retailer, has integrated Rokt's AI-driven solutions, Rokt Pay+ and Rokt Thanks, into its online grocery and George brand checkout processes. This partnership has led to a 54% increas...e in Rokt's revenue from Asda's grocery business. The integration enhances customer engagement by providing personalized offers without affecting conversion rates.

Read on →
 

Fanatics - Retail - Very Large

Rokt Leaders Join Wayne Gretzky and executives from Fanatics, Lowe's ...

Jacksonville, USA

Rokt participated in Advertising Week New York 2026, discussing AI's role in commerce media. A key highlight was Fanatics selecting Rokt to enhance AI-powered relevance for sports fans globally, show...casing Rokt's impact on customer engagement and commerce media strategies.

Read on →
 

Asda - Retail - Very Large

Asda and Rokt Partner to Bring AI-Powered, Relevant Offers to Customers at Checkout

Leeds, UK

Asda has expanded its partnership with Rokt to enhance checkout revenue using Rokt's AI-powered solutions, Rokt Pay+ and Rokt Thanks. This collaboration has significantly increased revenue for Asda's... clothing and home brand, George, while maintaining customer conversion rates. The partnership highlights the potential for retailers to improve customer experiences and generate additional value at the point of purchase.

Read on →
 

TravelPass Group - Hospitality - Medium

Lehi, USA

TravelPass Group used Rokt Thanks to boost profits by $11,000 for every 100,000 transactions. The company wanted to monetize website traffic and increase revenue. Rokt enabled TravelPass to show pers...onalized third-party offers on booking confirmation pages. Machine learning helped display relevant ads to each customer. TravelPass saw a 25% increase in value per transaction after early experiments.

 

Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to find new customers online. They wanted to keep growing after the pandemic and needed new ways to reach buyers. With Rokt Ads, they reached people on top e-commerce sites... and used machine learning to find valuable audiences. Virgin Wines saw a 62% drop in cost per acquisition and a 121% increase in conversion rate by testing new offers. The setup was simple and let them try new creative ideas quickly.

 

Signup.com - Media And Entertainment - Small

Austin, USA

Signup.com used Rokt Thanks to open a new profit channel. The platform helped Signup.com earn $4,200 in net profit for every 100,000 impressions on registration confirmation pages. Signup.com set up ...and activated Rokt Thanks in just a few weeks. The solution required no upfront costs. Signup.com expanded the integration from mobile to desktop to optimize performance for all users.

mParticle Product Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing mParticle

What is mParticle?

mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.

mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.

mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.

What is mParticle used for?

mParticle is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Onboarding .

What are the top features of mParticle?

Personalization, Recording and Calculator are some of the top features of mParticle.

Who uses mParticle?

mParticle is used by Transportation/Trucking/Railroad, Entertainment and Restaurants among other industries.

What are mParticle alternatives?

Where is mParticle located?

mParticle is headquartered at New York, NY.
lightning

Peers used mParticle for engagement management and advertisement

mParticle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)

Software Failure Risk Guidance

?

for mParticle

Overall Risk Meter

Low Medium High

Top Failure Risks for mParticle

Rokt, Inc News

Awards

Rokt Climbs to No. 4 on 2026 Best Workplaces in Advertising & Marketing ...

Rokt has climbed to No. 4 on the 2026 Fortune Best Workplaces in Advertising & Marketing list, improving from No. 9 in previous years. The ranking reflects survey responses from over 10,000 industry employees. Rokt also secured the No. 24 spot on the Best Workplaces in New York list for small and medium companies.

Awards

Rokt Named Fourth-Best Workplace in Advertising & Marketing for Third ...

Rokt has been named the fourth-best workplace in advertising and marketing for the third consecutive year by the 2026 Fortune Best Workplaces list. This recognition highlights Rokt's commitment to a positive work environment and employee engagement.

Awards

Fortune Media and Great Place To Work Name Rokt to 2026 Best Workplaces in Advertising & Marketing List

Rokt has been named #4 on the 2026 Fortune Best Workplaces in Advertising & Marketing list by Fortune Media and Great Place To Work. This marks the third time Rokt has achieved this recognition, highlighting its strong workplace culture and commitment to employee satisfaction.

Product

How Rokt Complements Retail Media Networks for Retailers of Every Sector and Size

Rokt enhances retail media networks by focusing on the Transaction Moment, from product selection to payment and order confirmation. Its Rokt Brain decisioning engine, now in version Brain V4, analyzes vast data to optimize upsells and payment offers. Rokt's solutions, including Rokt Catalog and Rokt Pay+, integrate with existing retail systems, enhancing transaction value and customer engagement.

Rokt, Inc Profile

Company Name

Rokt, Inc

Company Website

//rokt.com

HQ Location

New York, NY

Social