mParticle Overview
mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.
Use Cases
Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.
mParticle Use-Cases and Business Priorities: Customer Satisfaction Data
mParticle works with different mediums / channels such as Mobile. and Social Media.
mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.
Reviews
"We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral rol...e in addressing our customer needs" - Eash Sundaram
Peer review evidence (same sources as the product rating summary)
"...mParticle coordinates customer experiences across multiple devices, including on mobile television, and web. ..." New York startups and their great looking websites
"...MarTech handles SEO, external digital advertising, and customer-facing communications like email and push, among other things...." Case Study Reverb
"...Increase speed of onboarding: Reduce time-to-value by driving activation in real time. ..." mParticle Raises $45 Million Series D and Debuts New Audience Reach Extension Capabilities
mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Segment Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for mParticle
Top Industries
- Transportation/Trucking/Railroad
- Entertainment
- Restaurants
Popular in
- Enterprise
- Mid Market
- Small Business
mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.
mParticle Customer wins, Customer success stories, Case studies
What solutions does mParticle provide for Engagement Management?
How can mParticle optimize your Advertisement Workflow?
What solutions does mParticle provide for Onboarding?
What makes mParticle ideal for Lead Analytics?
Why is mParticle the best choice for Campaign Management?
51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram |
|
We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann |
|
Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Eash Sundaram Chief Digital and Technology Officer JetBlue |
We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram |
|
Judith Henrichsmann Product Manager, Growth Airbnb |
We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann |
|
Nick Warner Head of Growth Route |
Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives. |
Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally - PR Newswire
mParticle Product Demo
Frequently Asked Questions (FAQ)
What buyers ask before choosing mParticle
What is mParticle?
mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.
mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.
mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.
What is mParticle used for?
What are the top features of mParticle?
Who uses mParticle?
What are mParticle alternatives?
Where is mParticle located?
Peers used mParticle for engagement management and advertisement
mParticle Competitors
mParticle Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (77) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (77) |
mParticle Integrations
mParticle integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for mParticle
Overall Risk Meter
Top Failure Risks for mParticle
Rokt, Inc News
Rokt Named Finalist for AdExchanger's 2026 AI Innovator Award in Commerce Media
Rokt has been named a finalist for the AdExchanger's 2026 AI Innovator Award in the Commerce Media category. The recognition highlights Rokt Brain, their AI/ML decisioning architecture, which enhances the shopping experience by determining customer preferences in real time during the Transaction Moment. Winners will be announced at the AdExchanger Awards Gala on September 28 in New York.
Rokt mParticle Wins CDP Award
Rokt mParticle has been awarded the "Customer Identity Platform of the Year" at the 2026 MarTech Breakthrough Awards. This recognition highlights the platform's role in unifying customer profiles and enhancing marketing performance through identity-driven customer data platforms. It underscores the strategic importance of customer identity in enterprise marketing technology.
Rokt mParticle Named "Customer Identity Platform of the Year" in 2026 MarTech Breakthrough Awards Program
Rokt mParticle won the "Customer Identity Platform of the Year" award at the 2026 MarTech Breakthrough Awards. The platform helps brands unify customer data across channels, improving campaign precision and decision-making. It features solutions like Match Boost for enhanced match rates across major media platforms.
Rokt mParticle Named "Customer Identity Platform of the Year" in 2026 ...
Rokt mParticle was awarded the "Customer Identity Platform of the Year" by MarTech Breakthrough. This recognition highlights mParticle's ability to unify fragmented customer data, enhancing marketing precision and AI decision-making. The platform's features, like Match Boost, improve identity match rates across major media platforms, supporting enterprises in maintaining addressability and optimizing campaign outcomes.
