Batch: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Batch
Brand: Batch
Rating: 4.08 (204 reviews)

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Mobile Engagement Platform for better communication with your mobile customers

Batch Overview

Batch addresses the challenge of fragmented customer communication by offering a unified Customer Engagement Platform (CEP). It integrates email, SMS, push notifications, and marketing automation into a single interface. This platform enables CRM teams to execute campaigns across multiple channels efficiently, ensuring consistent messaging and engagement. Batch's solution is tailored for marketers who need to manage large-scale user interactions without sacrificing speed or scalability. The platform's dashboard is a daily tool for thousands of marketers, facilitating seamless omnichannel strategies and enhancing customer experiences.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Communication Management, as the business use cases that they have been most satisfied with while using Batch.

Other use cases:

Personalized Marketing
Relationship Marketing
Digital Marketing
Helpdesk Management

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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Batch.

Other priorities:

Scale Best Practices
Increase Sales & Revenue
Improve Internal Communications
Acquire Customers

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Batch Use-Cases and Business Priorities: Customer Satisfaction Data

Batch works with different mediums / channels such as Mobile. Website. Offline etc.

Batch's features include Alerts: Popups & Notifications, Personalization, and Dashboard. and Batch support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Batch analytics capabilities include Custom Reports, and Analytics.

Reviews

"I'm not one to endorse providers easily, yet we were very happy to use Batch for push notifications at Vestiaire Collective." - Alexandre Cognard

Batch, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Batch optimizes CRM strategies with a 360° customer engagement platform. User experience is enhanced across all mobile channels.

Comprehensive Insights on Batch Use Cases

How can Batch optimize your Engagement Management Workflow?

How can Batch enhance your Identify Target Customers process?

What Are the key features of Batch for Communication Management?

4+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Batch solved their Mobile Marketing needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Alexandre Cognard Co-founder Vestiaire Collective	I'm not one to endorse providers easily, yet we were very happy to use Batch for push notifications at Vestiaire Collective. Testimonial By Alexandre Cognard
Agnès Alazard Managing Director Aufeminin	Communicating with millions of users is always a challenge, but Batch delivered perfectly. Very happy to use their CRM platform for all our mobile apps. Testimonial By Agnès Alazard
Vincent Ricordeau MD KissKissBankBank (Banque Postale)	We rely on Batch to automate our push notification and in-app messaging strategy for our mobile banking apps. Testimonial By Vincent Ricordeau

CUSTOMERS	TESTIMONIALS
Alexandre Cognard Co-founder Vestiaire Collective	I'm not one to endorse providers easily, yet we were very happy to use Batch for push notifications at Vestiaire Collective. Testimonial By Alexandre Cognard
Agnès Alazard Managing Director Aufeminin	Communicating with millions of users is always a challenge, but Batch delivered perfectly. Very happy to use their CRM platform for all our mobile apps. Testimonial By Agnès Alazard
Vincent Ricordeau MD KissKissBankBank (Banque Postale)	We rely on Batch to automate our push notification and in-app messaging strategy for our mobile banking apps. Testimonial By Vincent Ricordeau

Case Studies

Retail

CASE STUDY Oscaro

Oscaro is a leading online auto parts retailer in Europe. They needed to improve how they managed customer data and reached their 5 million customers. Oscaro used Batch to unify their customer data a...nd run campaigns across email, push, and web channels. This helped them send more targeted messages and made their CRM teams more efficient. As a result, they saw a 242% increase in CRM campaigns and engaged 3.5 million customers through omnichannel campaigns.