Mobile Engagement Platform for better communication with your mobile customers
Media Production Case Studies and Success Stories with Batch
CASE STUDY Le Monde
Batch helps Le Monde boost subscriber loyalty and attract new readers. The Le Monde app keeps users engaged, especially on mobile. Batch sends 320,000 notifications per second during major events. Me...dia clients see 10% of their traffic from Batch notifications. Le Monde increased new subscriptions by 41% in March 2022 using in-app campaigns.
Design Case Studies and Success Stories with Batch
CASE STUDY Le Monde Group
Batch helped Le Monde Group grow its paid subscribers. Le Monde wanted to speed up digital transformation and improve user experience. They used Batch for welcome sequences, win-back campaigns, and e...xclusive offers. After 12 months, Le Monde saw 240 million website visits. Android opt-in rate reached 42%, and iOS opt-in rate hit 51%. Batch made campaign creation faster and improved subscriber engagement.
Batch helped MADSACK’s RND grow digital subscriptions and active fans. RND used Batch to turn anonymous viewers into subscribers. The solution expanded their active fan base and reduced churn. Batch’...s integration with Piano enabled better audience engagement. RND saw faster campaign creation and a 600% ROI. Batch supported personalized customer journeys for RND.
Hospitality Case Studies and Success Stories with Batch
CASE STUDY Accor
Batch helped Accor grow its app audience by 296% in 18 months. Accor used Batch to send over 5900 personalized campaigns in 16 languages. The solution increased app traffic from Batch campaigns by 2x.... Accor's CRM teams gained more autonomy and impact. Batch enabled Accor to deliver unique, personalized mobile experiences to customers.
Retail Case Studies and Success Stories with Batch
CASE STUDY Printemps Group
Batch helped Printemps Group launch the new Place des Tendances app. The challenge was to boost app engagement and sales through better customer experiences. Printemps Group used Batch for push notif...ications and mobile-first CRM. The app saw higher conversion rates than web and mobile sites. Batch enabled faster campaign creation and a 600% ROI. Printemps Group valued Batch for its enterprise features and CRM expertise.
Batch helped ManoMano boost mobile sales by five times in 12 months. ManoMano wanted to improve customer lifetime value and reduce reliance on paid acquisition. They used Batch to run app campaigns l...ike welcome cycles, winback, post-browsing, and abandoned cart. The app became central to their CRM strategy. ManoMano saw strong results and increased customer engagement.
Batch helped Kiabi improve its CRM and digital marketing. Kiabi used Batch for customer recruitment, engagement, and activation. Web push notifications drove 3.3% of website traffic and generated €13...1,000 in direct business. The average conversion rate for these campaigns was 1.3%. Batch supported Kiabi’s goal to boost website traffic and brand awareness.
Batch helped Decathlon double its app monthly active users in 6 months across 24 countries. Decathlon turned its app into a global mobile e-commerce solution to boost customer engagement and retentio...n. App users showed 2.4 times higher annual revenue and 2.7 times more purchases than web or store-only customers. New app customers saw a 30% revenue uplift. The app achieved a 28% retention rate after 3 months, compared to 9% on web. Batch enabled real-time insights, omnichannel CRM, and faster campaign creation.
Oscaro is a leading online auto parts retailer in Europe. They needed to improve how they managed customer data and reached their 5 million customers. Oscaro used Batch to unify their customer data a...nd run campaigns across email, push, and web channels. This helped them send more targeted messages and made their CRM teams more efficient. As a result, they saw a 242% increase in CRM campaigns and engaged 3.5 million customers through omnichannel campaigns.
Batch Web Push notifications helped Castorama improve mobile engagement. Castorama used web push to run onboarding, drive-to-store, and product promotion campaigns. The solution increased campaign pe...rformance compared to email. Castorama saw a strong economic impact across the conversion funnel. The company aims to make e-commerce a key part of the customer journey.
Batch helped Potager City migrate from a legacy CRM to its Customer Engagement Platform in under two months. The switch let Potager City streamline operations and boost campaign performance. The team... combined several tools into one platform. They chose Batch for its email and push expertise, modern design, and omnichannel features. Potager City saw 600% ROI and created campaigns three times faster.
Batch helped 24S (LVMH) improve app revenue. The CRM platform enabled personalized marketing and better customer engagement. 24S saw an extra €150 average basket on the app. The more users on the app..., the better the results. Batch supports luxury brands with GDPR-compliant, easy-to-use tools.
Medical Practice Case Studies and Success Stories with Batch
CASE STUDY Resilience
Batch helps Resilience deliver a personalized omnichannel patient experience. Resilience uses Batch’s email automations to send welcome emails and reminders to new patients. They run recruitment camp...aigns for live events using email, push, and in-app alerts. Recurring campaigns help patients discover content based on their needs. Batch enables faster campaign creation and personalized journeys for patients.
Food & Beverages Case Studies and Success Stories with Batch
CASE STUDY Refectory
Batch helped Refectory launch an omnichannel loyalty program. Refectory wanted to boost retention, increase opt-in rates, and collect better customer data. Batch unified customer data and enabled ema...il, push, and SMS campaigns. The CRM team migrated all campaigns in 2 weeks and can now launch scenarios in under an hour. Results include 63% of active users enrolled, a 74.9% opt-in rate (up from 50%), and a 2.3% reduction in churn in one year.
Health, Wellness and Fitness Case Studies and Success Stories with Batch
CASE STUDY Decathlon Coach
Batch helped Decathlon Coach boost user engagement for its annual 3-week challenge. Decathlon Coach used Batch to add push notifications to its email campaigns. The goal was to motivate users to exer...cise in November. The campaign sent motivational content through email and push. Over 3,000 users finished the challenge. The conversion rate was four times higher than in previous years.
Batch helps Kaia Health grow its global userbase with omnichannel customer engagement. Kaia Health uses Batch to send notifications, emails, and in-app messages. The platform keeps all data in one pl...ace for real-time, personalized journeys. Batch meets strict EU healthcare data privacy rules. Kaia Health reports 600% ROI and 3x faster campaign creation.
Batch helped FizzUp centralize all customer data and CRM channels. FizzUp wanted to boost user adoption, loyalty, and retention. They needed a data-centric, omnichannel CRM to personalize user journe...ys and avoid message overload. Batch provided a user-friendly platform, easy data migration, and strong support. FizzUp migrated data and email channels in seven weeks. The team now creates campaigns 3x faster and achieved 600% ROI.
Batch helped Lancôme grow web push opt-ins by 320% in three months. The opt-in rate reached 12%, much higher than the industry benchmark of 5.6%. Batch's trigger campaigns drove a 60% increase in tra...ffic from September 2022 to January 2023. 3.6% of site traffic came from Batch campaigns. Lancôme used Batch to boost customer engagement and loyalty with automated, personalized messaging.
Human Resources Case Studies and Success Stories with Batch
CASE STUDY Gojob
Batch’s Customer Engagement Platform helped Gojob switch from a legacy CRM in just 6 weeks. Gojob modernized data flows and let their CRM team focus on marketing, not tech issues. They unified all ch...annels in one tool and improved the brand experience. The team managed channel costs better and maximized ROI. Batch’s platform offered easy integration, a user-friendly interface, and strong customer support.
