Medical Practice: Case Studies, ROI & Implementation Examples

dbaPlatform Pro Services helped Charles Martin DDS boost their local SEO. The dental office saw almost triple the map views... and more than double the website visits in six months. Phone calls increased by 68%, leading to more appointments. Before dbaPlatform, national SEO efforts failed to deliver results. The team at dbaPlatform managed Google My Business, posts, and reviews for the office.
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Call Box helped University of Minnesota Physicians improve their phone system. The solution made it easier for patients to reach... the right department. Staff could manage calls better. The new system improved patient experience. University of Minnesota Physicians saw smoother call flow and better team performance.
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Unitel Voice helps Midwest Transcription Services never miss a business call. Calls go straight to the owner's cell phone, making... her always reachable. The business phone number also works as a fax number, with alerts sent by email. This lets the owner handle calls and faxes from anywhere, not just the office. Midwest Transcription Services uses Unitel Voice to stay connected and serve clients better.
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FluentStream helped Bristol Dental Group improve call quality and reduce hold times. The group switched from RingCentral and AT&T to... FluentStream for better features and pricing. Advanced call routing and mobile apps let staff handle more calls and respond to emergencies faster. Cloud-hosted voicemail and internet fax saved money and boosted productivity. FluentStream’s support increased appointments and caller satisfaction across six locations.
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Geo Targetly helped Ordotype boost conversion rates by 400%. Ordotype used Geo Redirect to send users to region-specific pricing pages.... This made buying easier for customers in France and French-speaking Africa. Geo Location let Ordotype show prices in local currencies. The solution saved time and improved user experience. Ordotype quickly expanded to new markets with Geo Targetly's tools.
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Dimensional Insight’s Diver Platform gives Allied Physicians Group a single place for operational, financial, and clinical analytics. The General Ledger... Advisor saves staff 10 hours weekly, totaling $40,000 in yearly savings. Allied uses analytics to track physician quality metrics and improve reimbursement. The platform is easy for both doctors and business analysts to use. Allied gains real-time data to help run practices and improve patient care.
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GoTo Connect helped Ayrfield Medical Practice handle a surge in calls during the Covid-19 pandemic. Their old PBX phone system... could not keep up with high call volumes and remote work needs. GoTo Connect made it easy for staff to manage call queues and work from any phone. The practice now delivers faster, more professional service to 22,000 patients. Staff stress dropped and patient support improved.
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Mojo Helpdesk helped Sona Dermatology & MedSpa simplify ticket management for staff and doctors. The old system was too complex... and slowed down daily work. With Mojo, Sona made it easier to track and resolve patient requests. Staff now use a help center to find answers fast. The new system improved communication and made patient support more organized.
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Flock helps Ituran connect its customer service, engineering, and sales teams. The company uses Flock channels to share technical queries... and files fast. Before Flock, Ituran tried Google Chat and Slack but found them hard to use. Flock's admin controls and integrations make teamwork easy. Ituran's field teams use Flock to work from anywhere. Flock helps Ituran respond quickly to over a thousand customer calls each day.
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Text Request helps Allied Eye improve appointment scheduling and patient communication. Before, staff spent hours calling 30 patients a day,... often playing phone tag. Now, they use mass texting to send reminders and fill last-minute openings. This saves time and makes patients happier. Texting is private, fast, and preferred by patients. Staff can focus on other tasks instead of making calls.
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GoTo Connect helped Ayrfield Medical Practice handle a surge in calls during the Covid-19 pandemic. Their old PBX phone system... could not keep up with high call volumes and remote work needs. GoTo Connect made it easy for staff to manage call queues and work from any phone. The practice now delivers faster, more professional service to 22,000 patients. Staff stress dropped and patient support improved.
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GoTo Connect helped Ayrfield Medical Practice handle a surge in calls during the Covid-19 pandemic. Their old PBX phone system... could not keep up with high call volumes and remote work needs. GoTo Connect made it easy for staff to manage call queues and work from any phone. The practice now delivers faster, more professional service to 22,000 patients. Staff stress dropped and patient support improved.
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RepuGen helped ALL Pediatrics boost patient reviews by 637%. Their average star rating jumped from 3.3 to 4.4. The practice... used automated surveys and review prompts to collect feedback. Negative reviews dropped, and 5-star reviews nearly doubled in the first year. ALL Pediatrics now has a stronger online reputation and more patient trust.
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Dr. Miley Smiley Dental gained a new patient by offering online booking and a promotional offer for teeth whitening. Pearl... White, a busy lawyer, chose this clinic over a competitor because she could book an appointment in less than 30 seconds. The competitor, ABC Dentistry, lost the patient due to lack of online booking and limited availability. This case shows how digital patient engagement tools can help dental practices attract and retain more patients. Online scheduling and special offers improve patient experience and increase bookings.
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Geo Targetly helped Ordotype boost conversion rates by 400%. Ordotype used Geo Redirect to send users to region-specific pricing pages.... This made buying easier for customers in France and French-speaking Africa. Geo Location let Ordotype show prices in local currencies. The solution saved time and improved user experience. Ordotype quickly expanded to new markets with Geo Targetly's tools.
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Axcient's x360Sync helped a medical clinic achieve ROI in under 30 days. The clinic used x360Sync to streamline record sharing... and reduce paperwork. This improved security and compliance for remote work during COVID-19. The solution cut both capital and operational costs. Staff quickly adopted the user-friendly platform for secure file access and collaboration.
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Hemogenomics improved field operations with Fieldproxy. They saw a 400% increase in efficiency. Fieldproxy provided real-time tracking and customizable reports.... Hemogenomics impacted over 6 million lives with their screening technologies.
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Superchat helped Ala Wiener GP manage a high volume of patient calls and reduce missed appointments. The clinic used Superchat... to send appointment reminders and improve patient engagement. Staff quickly adopted the platform, leading to better communication and more efficient scheduling. Superchat enabled personalized, simultaneous interactions with patients. The clinic saw increased accessibility and saved time through automated processes.
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dbaPlatform Pro Services helped Charles Martin DDS boost their local SEO. The dental office saw almost triple the map views... and more than double the website visits in six months. Phone calls increased by 68%, leading to more appointments. Before dbaPlatform, national SEO efforts failed to deliver results. The team at dbaPlatform managed Google My Business, posts, and reviews for the office.
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Soulivity wanted to grow its digital magazine but faced problems with WordPress. The old system could not handle more users... or support their growth plans. Soulivity switched to Quintype's CMS and Pagebuilder. After the change, they saw a 50% increase in page views in just two weeks. The new system helped them reach more readers and improve their content.
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Call Box helped University of Minnesota Physicians improve their phone system. The solution made it easier for patients to reach... the right department. Staff could manage calls better. The new system improved patient experience. University of Minnesota Physicians saw smoother call flow and better team performance.
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Resco Field Service+ for Dynamics 365 helped Dräger replace an outdated app, speeding up field service documentation and data sync. Over 1,100 users... now use the mobile app to manage service work offline, boosting employee and customer satisfaction. The solution improved service dispatching, reduced warehouse trips, and increased workplace efficiency. Dräger now delivers faster, more reliable service for life-saving equipment. The upgrade supports Dräger’s digital transformation and helps attract new talent.
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PaySimple helped Community Supported Family Medicine automate monthly patient billing. Dr. Robin Dickinson set up recurring billing for all patients,... removing the need for billing staff. She now spends more time with patients and less on administrative work. PaySimple's intuitive setup and strong customer support made the transition easy. The practice benefits from reliable payments and improved focus on patient care.
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Opensense helped One Medical Passport fix email signature problems and boost brand consistency. The company rolled out standardized email signatures... and dynamic ad banners to all employees in just two weeks. Opensense's integration with HubSpot let them track leads and demos from email banners. One Medical Passport saved thousands in advertising costs and saw a quick increase in website traffic. The solution worked on both Outlook and Gmail, making updates easy and fast.
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AllianceTek built a mobile healthcare solution for a medical practice. The client wanted to help healthcare providers monitor patients and... offer better support. AllianceTek created a native iOS app and web admin panel. The platform lets doctors design custom questionnaires and rewards patients for participation. The solution helps healthcare organizations share patient details for faster treatment. The client received a flexible, easy-to-use product that matched their vision.
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Sortly helped Markiewicz Dental cut supply costs from 8% to 4. 5% of overhead. Before Sortly, staff tracked inventory with...sticky notes and manual checks. Now, they use QR code labels and a mobile app for real-time tracking. Low stock alerts prevent stockouts and costly rush orders. The notes feature lets staff suggest order details, improving patient care. Sortly made their dental supply management organized and efficient.
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PhreesiaOnCall, powered by Phreesia VoiceAI, helped SIENT, a busy ENT practice, modernize after-hours call management. The practice replaced unreliable manual... workflows with AI-powered triage, confirming and tracking all messages. Staff reclaimed 37 hours and saved $3,600 in six months. Providers gained more control and flexibility, while the Net Promoter Score reached 91. Integration with ModMed EHR simplified documentation and reduced admin work.
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DocKIT helped a small medical research organization migrate vital medical data to SharePoint. The tool handled long filenames and illegal... characters automatically, reducing manual input. DocKIT generated detailed reports, letting the client check migration quality. The organization chose DocKIT for its low cost and ability to meet all requirements. Fast support resolved any issues quickly.
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Mint postage meters helped an orthopedic surgeon’s office in California boost staff productivity and save on postage costs. The office switched... from using stamps to a small Mint mailing system after an email blast from a sales rep. The change led to immediate benefits and same-day order closure. This shows the value of targeting current customers with mailing equipment solutions.
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Yocale helped Pollard Chiropractic Clinic modernize its record-keeping and scheduling. The clinic replaced manual paper files with digital forms and... online booking. This led to a 66% reduction in no-shows and a 30% increase in appointments. Staff and patients now access records securely from any device. The clinic also saved money with Yocale Pay’s lower payment processing fees.
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Go1 helped Lumanity build a digital learning ecosystem. Lumanity needed a solution for its global, tech-savvy team. Go1 integrated with... MS Teams to deliver learning in the flow. In three months, employees completed 60,000 minutes of self-enrolled learning. The new system improved employee value and supported Lumanity’s learning culture.
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Qooper helped IDSA grow its member community from 50 to nearly 500 users. IDSA used Qooper to create a central... hub for mentorship and professional development. The platform made it easy to manage mentorship programs and connect members. IDSA streamlined administration and improved knowledge sharing. Members benefited from mentorship templates, skills gap analysis, and events. Qooper became the main tool for communication and member growth.
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AppsFlyer helped Practo save over $1 million in media spend. Practo used AppsFlyer to track and optimize mobile growth and... customer engagement. The platform enabled Practo to shift focus from installs to actions and retention. Practo tripled its year-over-year retention rate. Day 30 user retention improved by 250%. Practo gained a single view of the customer journey across channels.
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Columbia Nephrology used NAKIVO Backup & Replication to protect electronic patient records. The practice had problems with failed backups and... long restore times before switching. NAKIVO made backup planning and checking easy, saving the IT team time. The solution cut renewal costs by thousands and worked well with their storage systems. Alerts and integration with Active Directory helped solve issues fast.
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InputKit helped Centre de parodontie et d'implantologie improve patient experience. The clinic saw an 8-point increase in NPS after using... InputKit. They now collect 7 times more Google reviews each month. Staff receive 40 positive feedbacks monthly. Automation saves the team 4 hours every week. The clinic operates two locations with 24 employees.
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