Mixpanel Overview

This is a summary of the comprehensive capabilities and benefits of Mixpanel based on over 4982 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Mixpanel, Woopra, Kissmetrics, Piwik PRO, Amplitude Accounts, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Mixpanel is right for your needs? Our Cuspera AI engine can evaluate how Mixpanel fits your specific business needs, industry, and context. Get your personalized assessment report today.

Mixpanel supports business activities such as:

  • Engagement Management
  • Products & Pricelist Management
  • Funnel Analysis
  • Sending & Publishing Communications
  • Training & Onboarding

Mixpanel can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Launch New Products, Increase Customer Life Time Value, Increase Sales & Revenue, etc. It can help manage these activities if you use Website Mobile and E-Mail for these needs. As a solution, Mixpanel's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.

Mixpanel was founded in 2009. Information Technology and Services Vertical is its biggest customer base.

Reviews

"There’s a lot of cultural difference in how people use the app. We break down down as much as we can and try to understand users based on their behavior, not the average behavior. " - Idan Dadon

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Mixpanel solved their Digital Analytics needs. Cuspera uses 4982 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Mixpanel.

Other priorities:

  • Launch New Products
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Scale Best Practices
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Improve Visibility
  • Manage Risk
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Products & Pricelist Management , Funnel Analysis , as the business use cases that they have been most satisfied while using Mixpanel.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website

4.90/5 ★

Read Reviews (298)

"...Service follow users interactions with web and mobile applications and offers tools to targeted communications with them...." Best Startup Pitch & Example in 2019 [Sales Knowledge]
engaging and following up

4.85/5 ★

Read Reviews (181)

"...Building custom reports and engagement metrics..."
engaging with scheduling & cadence

3.87/5 ★

Read Reviews (2)

"Data pipelines saves us a lot of coding time. Before you had to wait for a developer or engineer to write the ETL script every time, which made testing cycles much longer. This shortened the test-to-deployment cycle on the data side considerably."
Products & Pricelist Management

4.57/5 ★

Read Reviews (64)

"...From the company level down to the individual, trust in and use of the data saves time: Mixpanel saves every product manager, at a minimum, half a day s work, every week...." Case Study Lemonade
Funnel Analysis with Mobile

4.69/5 ★

Read Reviews (62)

"...feel like you're able to make decision, especially for funnel based analysis...."
PEER EXPERIENCES
Engagement Management with Website

4.90/5 ★

Read Reviews (298)

"...Service follow users interactions with web and mobile applications and offers tools to targeted communications with them...." Best Startup Pitch & Example in 2019 [Sales Knowledge]
engaging and following up

4.90/5 ★

Read Reviews (181)

engaging with scheduling & cadence

4.90/5 ★

Read Reviews (2)

Products & Pricelist Management

4.57/5 ★

Read Reviews (64)

"...From the company level down to the individual, trust in and use of the data saves time: Mixpanel saves every product manager, at a minimum, half a day s work, every week...." Case Study Lemonade
Funnel Analysis with Mobile

4.69/5 ★

Read Reviews (62)

"...feel like you're able to make decision, especially for funnel based analysis...." Peer review by User

49+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4982 insights from peers and experts to help you assess how these Mixpanel use cases fit your Digital Analytics needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Idan Dadon

Product Manager

Rakuten Viber

There’s a lot of cultural difference in how people use the app. We break down down as much as we can and try to understand users based on their behavior, not the average behavior. Testimonial By Idan Dadon

Mike Salway

Principal Product Manager

Domain

Mixpanel Retention reports helps our team track retention over time, break them down by different cohorts, and compare the different cohorts to see how they differ from the average user or a high intent user. Testimonial By Mike Salway

Gil Sadis

Head of Product

Lemonade

I’ve used Mixpanel at many companies before—it’s the go-to solution when you need user and product analytics. Testimonial By Gil Sadis
CUSTOMERS TESTIMONIALS

Idan Dadon

Product Manager

Rakuten Viber

There’s a lot of cultural difference in how people use the app. We break down down as much as we can and try to understand users based on their behavior, not the average behavior. Testimonial By Idan Dadon

Mike Salway

Principal Product Manager

Domain

Mixpanel Retention reports helps our team track retention over time, break them down by different cohorts, and compare the different cohorts to see how they differ from the average user or a high intent user. Testimonial By Mike Salway

Gil Sadis

Head of Product

Lemonade

I’ve used Mixpanel at many companies before—it’s the go-to solution when you need user and product analytics. Testimonial By Gil Sadis

Case Studies

COMPANY CASE STUDIES
Case Study Rakuten Viber

Rakuten Viber uses Mixpanel to increase messaging and engagement for its one billion users.

Read More
Case Study ZipRecruiter

ZipRecruiter uses Mixpanel to increase job applicants, matches, and improve the search experience for its millions of job seekers.

Read More
Case Study GoDaddy

Hosting company, GoDaddy, uses Mixpanel daily to get deep insights about its customers to increase adoption of its GoCentral products.

Read More

Frequently Asked Questions(FAQ)

for Mixpanel

What is Mixpanel?

Mixpanel is a Conversion Rate Optimization platform used to convert, engage, and retain more users. It helps to enhance customer relationships and increase customer life time value.

What is Mixpanel used for?

Mixpanel is a Digital Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Products & Pricelist Management and Funnel Analysis .

What are the top features of Mixpanel?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Mixpanel.

Who uses Mixpanel?

Mixpanel is used by Information Technology And Services, Financial Services and Internet among other industries.

What are Mixpanel alternatives?

Woopra, Kissmetrics, Piwik PRO and Amplitude Accounts are popular alternatives for Mixpanel.

Where is Mixpanel located?

Mixpanel is headquartered at 405 Howard Street, 2nd Floor, San Francisco, CA 94105.

Popular Business Setting

for Mixpanel

Top Industries

  • Information Technology and Services
  • Financial Services
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Mixpanel to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Mixpanel

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.22/5 ★

Read Reviews (181)
Alerts: popups & Notifications

4.01/5 ★

Read Reviews (114)
Personalization

4.61/5 ★

Read Reviews (61)
Recording

3.93/5 ★

Read Reviews (25)
Ticketing

4.32/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Dashboard

3.22/5 ★

Read Reviews (181)
Alerts: popups & Notifications

4.01/5 ★

Read Reviews (114)
Personalization

4.61/5 ★

Read Reviews (61)
Recording

3.93/5 ★

Read Reviews (25)
Ticketing

4.32/5 ★

Read Reviews (14)

IT and Other Capabilities

for Mixpanel

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.44/5 ★

Read Reviews (513)
Data Export

2.86/5 ★

Read Reviews (251)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.44/5 ★

Read Reviews (513)
Data Export

2.86/5 ★

Read Reviews (251)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.37/5 ★

Read Reviews (51)
24/7 Support

4.25/5 ★

Read Reviews (306)
Phone Support

4.05/5 ★

Read Reviews (22)
Chat Support

3.50/5 ★

Read Reviews (29)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.37/5 ★

Read Reviews (51)
24/7 Support

4.25/5 ★

Read Reviews (306)
Phone Support

4.05/5 ★

Read Reviews (22)
Chat Support

3.50/5 ★

Read Reviews (29)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (25)
Analytics

4.19/5 ★

Read Reviews (949)
Custom Reports

3.73/5 ★

Read Reviews (1186)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (25)
Analytics

4.19/5 ★

Read Reviews (949)
Custom Reports

3.73/5 ★

Read Reviews (1186)

Software Failure Risk Guidance

?

for Mixpanel

Overall Risk Meter

Low Medium High

Top Failure Risks for Mixpanel

Vendor Profile Details

Company Name

Mixpanel

Company Website

https://mixpanel.com/

Year Founded

2009

HQ Location

405 Howard Street, 2nd Floor, San Francisco, CA 94105

Employees

251-500

Social

Financials

SERIES B