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SatisMeter: Product updates, Customer stories, and Insights | 2026 Cuspera

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Customer stories

SatisMeter helped Instapage triple their positive reviews on sites like Trustpilot and G2 Crowd. Instapage used SatisMeter's NPS surveys to boost publicity, improve support, and guide product development. They set up feedback channels and Slack integration for real-time insights. The marketing team saw a 300% increase in positive reviews. Support and product teams used feedback to fix onboarding and prioritize features.
SatisMeter helped TheSocialMedwork improve their medicine access platform with user research. The team used customizable NPS and CSAT surveys to understand patient experiences at every stage. SatisMeter's integrations with Zendesk and Segment enabled automated, targeted surveys. TheSocialMedwork doubled patient requests for unapproved medicines since January, increasing survey completions. Insights from surveys guided product improvements and boosted team morale with positive feedback.
Satismeter helps Aircall track Net Promoter Score (NPS) as a key metric. The Satismeter-Slack integration lets the team see NPS results weekly. The CEO shares these results with the whole company. NPS data from Satismeter guides Aircall's product roadmap. This helps Aircall improve customer experience and make better decisions.

Product Business Settings

SatisMeter is popular in Internet, Marketing And Advertising, and Information Technology And Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation

Help Desk

Email Marketing

Project Management

SatisMeter Product Overview

SatisMeter simplifies gathering customer feedback through intuitive surveys. It integrates seamlessly with your existing tech stack, making it easy to incorporate valuable customer insights into your business operations. Teams use SatisMeter to ask the right questions, helping them understand their products and customers better. A unique feature is its ability to launch surveys quickly, allowing for immediate customer engagement. By leveraging feedback, businesses can make informed decisions that drive growth and improve customer satisfaction.

How satisfied the customers are with SatisMeter use-cases

Reviews

"...SatisMeter allows us to distribute an NPS to users while they are logged into our application...." Peer review by Bernadette F., Computer Software

SatisMeter Customer Insights, Testimonials and Case Studies

How does SatisMeter facilitate Collecting Feedback?

SatisMeter is an in-app feedback solution that gathers customer satisfaction data using the Net Promoter System (NPS) across various platforms, including web apps, mobile apps, and email. This tool facilitates the automated collection of NPS surveys with targeted delivery to user bases. The current capabilities are limited to NPS data collection, lacking features such as comprehensive customer satisfaction (CSAT) questionnaires or customer effort score (CES) measurement.

"...Riskalyze put themselves on the map for customer service using the Net Promoter System. ..." SatisMeter

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How does SatisMeter address your Sending & Publishing Communications Challenges?

What benefits does SatisMeter offer for Engaging Conversational Surveys?

How efficiently Does SatisMeter manage your Automated Workflows?

What is SatisMeter?

SatisMeter is a Feedback management tool that helps online businesses collect customer feedback using Net Promoter Score (NPS) and understand the customers, use their voices to improve the products and services. It helps to launch new products, improve internal communication and enhance customer relationships.

It helps to measures long-term customer satisfaction and loyalty giving a strong indicator of growth and product performance. It also helps toIts features monitor how effectively the product is serving the customers, measure and improve the customer effort score and gauge the customers’ dependency and fondness of the product.

Its features include gathering feedback from new customers during onboarding, unlimited users, segmented customer targeting, automated recurring surveys, customizable design and languages, integrations with Intercom, Slack, Segment and more.

What is SatisMeter used for?

SatisMeter is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Product Experience by Collecting Feedback, Sending & Publishing Communications and Engaging Conversational Surveys .

What are the top features of SatisMeter?

Embedded survey forms, Survey themes library and Dashboard are some of the top features of SatisMeter.

Who uses SatisMeter?

SatisMeter is used by Internet, Marketing And Advertising and Information Technology And Services among other industries.

What are SatisMeter alternatives?

SmileBack, SurveyMethods, Sense and Medallia Agent Connect are popular alternatives for SatisMeter.

Where is SatisMeter located?

SatisMeter is headquartered at Česká 1113/1, Prague 5, 158 00, Czech Republic.

11 buyers and buying teams have used Cuspera to assess how well SatisMeter solved their Customer Feedback Management needs. Cuspera uses 671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.