SatisMeter Overview

Here’s the scoop on SatisMeter! We've gathered over 671 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SatisMeter, SurveyMonkey CX, CustomerGauge, Startquestion survey, AIhelp, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SatisMeter is right for your needs? Our Cuspera AI engine can evaluate how SatisMeter fits your specific business needs, industry, and context. Get your personalized assessment report today.

SatisMeter supports business activities such as:

  • Collecting Feedback
  • Sending & Publishing Communications
  • Engaging Conversational Surveys
  • Automated Workflows
  • Collaboration

SatisMeter can help you with many business goals, such as Improve Customer Satisfaction, Improve Product Experience, Acquire Customers, Improve Employee Experience, Grow Market Share, etc. It can help manage these activities if you use Promotions E-Mail Chat etc. for these needs. As a solution, SatisMeter's capabilities include Embedded Survey Forms, Survey Themes Library, Dashboard, etc.

SatisMeter Internet Vertical is its biggest customer base.

Reviews

"...Get to Know your Users with the Net Promoter System. ..." Net Promoter Score for Marketing

SatisMeter Reviews

11 buyers and buying teams have used Cuspera to assess how well SatisMeter solved their Customer Feedback Management needs. Cuspera uses 671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Improve Product Experience are the most popular business priorities peers achieved using SatisMeter.

Other priorities:

  • Acquire Customers
  • Improve Employee Experience
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Sending & Publishing Communications , Engaging Conversational Surveys , as the business use cases that they have been most satisfied while using SatisMeter.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with Promotions

4.83/5

Read Reviews (172)

"...Get to Know your Users with the Net Promoter System. ..." Net Promoter Score for Marketing
measuring net promoter score

4.83/5

Read Reviews (119)

"...SatisMeter allows us to distribute an NPS to users while they are logged into our application...."
Measuring CSAT

4.45/5

Read Reviews (16)

"...Keep customer success, product, and marketing, in the loop when it comes to your users and their satisfaction...."
Sending & Publishing Communications with E-Mail and Chat

4.80/5

Read Reviews (22)

"...Also, we used to push the promotes to segment and then to customer.io for sending emails asking them for reviews on G2 Crowd, but as I told above, it is coming to Satismeter soon...."
Engaging Conversational Surveys with Offline, Point Of Sale and Mobile

4.63/5

Read Reviews (10)

"...Android - iOS - Custom Follow-up Questions are not supported in mobile SDKs right now. ..." How to install in your mobile app (iOS & Android)
engaging and following up

4.58/5

Read Reviews (8)

"...By following up with our "promoters" we have been able to generate customer success stories and testimonials...."
PEER EXPERIENCES
Collecting Feedback with Promotions

4.83/5

Read Reviews (172)

"...Get to Know your Users with the Net Promoter System. ..." Net Promoter Score for Marketing
measuring net promoter score

4.83/5

Read Reviews (119)

Measuring CSAT

4.83/5

Read Reviews (16)

Sending & Publishing Communications with E-Mail and Chat

4.80/5

Read Reviews (22)

"...Also, we used to push the promotes to segment and then to customer.io for sending emails asking them for reviews on G2 Crowd, but as I told above, it is coming to Satismeter soon...." Peer review by Amol N. G, Head of Customer Success, Internet
Engaging Conversational Surveys with Offline, Point Of Sale and Mobile

4.63/5

Read Reviews (10)

"...Android - iOS - Custom Follow-up Questions are not supported in mobile SDKs right now. ..." How to install in your mobile app (iOS & Android)
engaging and following up

4.63/5

Read Reviews (8)

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 671 insights from peers and experts to help you assess how these SatisMeter use cases fit your Customer Feedback Management needs.

Frequently Asked Questions(FAQ)

for SatisMeter

What is SatisMeter?

SatisMeter is a Feedback management tool that helps online businesses collect customer feedback using Net Promoter Score (NPS) and understand the customers, use their voices to improve the products and services. It helps to launch new products, improve internal communication and enhance customer relationships.

What is SatisMeter used for?

SatisMeter is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Product Experience by Collecting Feedback, Sending & Publishing Communications and Engaging Conversational Surveys .

What are the top features of SatisMeter?

Embedded survey forms, Survey themes library and Dashboard are some of the top features of SatisMeter.

Who uses SatisMeter?

SatisMeter is used by Internet, Marketing And Advertising and Information Technology And Services among other industries.

What are SatisMeter alternatives?

SurveyMonkey CX, CustomerGauge, Startquestion Survey and AIhelp are popular alternatives for SatisMeter.

Where is SatisMeter located?

SatisMeter is headquartered at ?eská 1113/1, Prague 5, 158 00, Czech Republic.

Popular Business Setting

for SatisMeter

Top Industries

  • Internet
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used SatisMeter to Improve customer satisfaction and Improve product experience

Peer and Expert Opinion on Features

for SatisMeter

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.79/5

Read Reviews (106)
Survey themes library

4.61/5

Read Reviews (16)
Dashboard

4.39/5

Read Reviews (6)
Personalization

4.07/5

Read Reviews (6)
Calculator

4.47/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.79/5

Read Reviews (106)
Survey themes library

4.61/5

Read Reviews (16)
Dashboard

4.39/5

Read Reviews (6)
Personalization

4.07/5

Read Reviews (6)
Calculator

4.47/5

Read Reviews (5)

IT and Other Capabilities

for SatisMeter

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.74/5

Read Reviews (15)
Data Export

4.59/5

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.74/5

Read Reviews (15)
Data Export

4.59/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.40/5

Read Reviews (52)
Email Support

3.88/5

Read Reviews (2)
Chat Support

3.70/5

Read Reviews (5)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.40/5

Read Reviews (52)
Email Support

3.88/5

Read Reviews (2)
Chat Support

3.70/5

Read Reviews (5)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (44)
Analytics

4.50/5

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (44)
Analytics

4.50/5

Read Reviews (13)

Software Failure Risk Guidance

?

for SatisMeter

Overall Risk Meter

Low Medium High

Top Failure Risks for SatisMeter

Vendor Profile Details

Company Name

SatisMeter

Company Website

https://www.satismeter.com/

HQ Location

?eská 1113/1, Prague 5, 158 00, Czech Republic

Employees

01-10

Social

Financials

SEED