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SatisMeter vs Sense: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SatisMeter vs. Sense is based on a specific set of business needs and context. The comparison uses 1433 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SatisMeter and Sense

SatisMeter, SurveyMonkey CX, CustomerGauge, etc., belong to a category of solutions that help Customer Feedback Management, whereas Sense, Groupe.io, Qualtrics Employee Experience, etc., belong to a category of solutions that help Employee Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SatisMeter covers Collecting Feedback with Promotions, Communication Management with E-Mail, Engaging Conversational Surveys with Offline, Automated Workflows with Promotions, etc.

Sense focuses on Engagement Management, Workflow Management with Text SMS, Customer Feedback Management with Offline, Social Media Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SatisMeter

Focus area

SatisMeter is better than Sense for

Software Failure Risk

  • low

logo Sense

Focus area

Sense is better than SatisMeter for

Software Failure Risk

  • low

About

Customer feedback tool using Net Promoter Score to understand the customer journey

Talent engagement and communication platform built for recruiting.

Age

2016

Financials

SEED

SERIES D

Business Need

Total Processes
(we found evidences for)

31

38

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


workflow management





rating and review management


loyalty management

identify target customers


training & onboarding


generation of new leads


social media management


contact list management


contract management


sales document management

contract management


sales incentive management


relationship management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 4 more
  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Enhance customer relationships

  • Improve consistency

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • text SMS

  • mass media

  • phone calls

  • mobile

  • offline

  • video

  • on premises

  • mobile app

  • games

  • chat

  • user generated content

  • blogs

  • point of sale

  • omnichannel

  • events

  • trade shows

  • See 14 more
  • e-mail

  • text SMS

  • mass media

  • phone calls

  • mobile

  • offline

  • video

  • on premises

  • mobile app

  • games

  • chat

  • user generated content

  • blogs

  • point of sale

  • omnichannel

  • events

  • trade shows

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting