Sense Overview

This is a summary of the comprehensive capabilities and benefits of Sense based on over 762 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sense, Groupe.io, Qualtrics Employee Experience, Freshteam, Engagedly, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sense is right for your needs? Our Cuspera AI engine can evaluate how Sense fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sense supports business activities such as:

  • Engaging And Following Up
  • Workflow Management
  • Customer Feedback Management
  • Communication Management
  • Social Media Analytics

Sense can help you with many business goals, such as Improve Internal Communications, Improve ROI, Scale Best Practices, Build Brand Awareness, Enhance Customer Relationships, etc. It can help manage these activities if you use Text SMS Offline On Premises etc. for these needs. As a solution, Sense's capabilities include Personalization, Feedback Surveys, Dashboard, etc.

Sense was founded in 2016. Human Resources Vertical is its biggest customer base.

Reviews

"We chose Sense, and frankly, for us it’s been a Godsend. We found that just using email wasn't providing us a high enough return, which was making the problem even worse. We thought that texting would be the answer. In fact, it has been, It’s tremen...dously improved our candidate engagement. " - Kip Wright

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Sense solved their Employee Experience Management needs. Cuspera uses 762 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Business Priorities

Improve Internal Communications and Improve ROI are the most popular business priorities peers achieved using Sense.

Other priorities:

  • Scale Best Practices
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Consistency
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engaging And Following Up , Workflow Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Sense.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

4.97/5 ★

Read Reviews (104)

"...Stop wasting team efforts on overwhelming manual follow up and refocus them where they'll have an impact: connecting with talent and growing the business...."
Workflow Management with Text SMS

3.80/5 ★

Read Reviews (26)

"...The versatility of use and ability to tailor workflows to meet our business needs...."
Customer Feedback Management with Offline and On Premises

4.28/5 ★

Read Reviews (16)

"...One major and main hurdle we've overcome with Sense was our talent NPS scores...."
measuring net promoter score

4.05/5 ★

Read Reviews (11)

"...Sense s automated communication and engagement technology powers the next generation of great staffing companies, From 2-way texting for recruiters to NPS; from redeployment to candidate engagement; Sense is the only all-in-one solution built for staffing...."
measuring customer satisfaction

3.55/5 ★

Read Reviews (2)

"...Monitor satisfaction and engagement in real time with comprehensive reporting and analytics...."
PEER EXPERIENCES
Engaging And Following Up

4.97/5 ★

Read Reviews (104)

"...Stop wasting team efforts on overwhelming manual follow up and refocus them where they'll have an impact: connecting with talent and growing the business...." Peer review from Sense
Workflow Management with Text SMS

3.80/5 ★

Read Reviews (26)

"...The versatility of use and ability to tailor workflows to meet our business needs...." Peer review from Human Resources
Customer Feedback Management with Offline and On Premises

4.28/5 ★

Read Reviews (16)

"...One major and main hurdle we've overcome with Sense was our talent NPS scores...." Peer review by Christy D., Digital Marketing Specialist
measuring net promoter score

4.28/5 ★

Read Reviews (11)

measuring customer satisfaction

4.28/5 ★

Read Reviews (2)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 762 insights from peers and experts to help you assess how these Sense use cases fit your Employee Experience Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Kip Wright

President & CEO

Genuent

We chose Sense, and frankly, for us it’s been a Godsend. We found that just using email wasn't providing us a high enough return, which was making the problem even worse. We thought that texting would be the answer. In fact, it has been, It’s tremendously improved our candidate engagement. Testimonial By Kip Wright

Raleigh Hobson

Chief Operating Officer

Dietitians On Demand

We want to continually reach out to clients and candidates to build relationships, but there’s only so many hours in a day. We can’t get on the phone or send manual emails each time. Sense enabled us to do that in a very personal, but automated and scalable way. Testimonial By Raleigh Hobson

Gina Chisholm

VP of Marketing and Technology

KellyMitchell Group

Retention/re-deployment is the most challenging stage of the lifecycle for recruiters to manage. We are using marketing automation tools to send newsletters (via e-mail and text), and weekly reach-outs to our consultants; reminding our recruiters and account managers when their consultants reach ce...rtain milestones.

Testimonial By Gina Chisholm
CUSTOMERS TESTIMONIALS

Kip Wright

President & CEO

Genuent

We chose Sense, and frankly, for us it’s been a Godsend. We found that just using email wasn't providing us a high enough return, which was making the problem even worse. We thought that texting would be the answer. In fact, it has been, It’s tremendously improved our candidate engagement. Testimonial By Kip Wright

Raleigh Hobson

Chief Operating Officer

Dietitians On Demand

We want to continually reach out to clients and candidates to build relationships, but there’s only so many hours in a day. We can’t get on the phone or send manual emails each time. Sense enabled us to do that in a very personal, but automated and scalable way. Testimonial By Raleigh Hobson

Gina Chisholm

VP of Marketing and Technology

KellyMitchell Group

Retention/re-deployment is the most challenging stage of the lifecycle for recruiters to manage. We are using marketing automation tools to send newsletters (via e-mail and text), and weekly reach-outs to our consultants; reminding our recruiters and account managers when their consultants reach ce...rtain milestones.

Testimonial By Gina Chisholm

Case Studies

COMPANY CASE STUDIES
Case Study Aequor Healthcare Services

Aequor Healthcare Services’ Digital Transformation into a New Era of Staffing with Sense

Read More
Case Study Advanced Group

How Advanced Group moves faster and smarter with SMS

Read More
Case Study Staffmark

How Industry Giant Staffmark Group Embraced Change and Grew Engagement with Sense

Read More

Frequently Asked Questions(FAQ)

for Sense

What is Sense?

Sense is a talent engagement and communication platform that is designed to engage employers with their employees. It helps to recruit, retain, and redeploy top talent with robust communication and analytics tools. It improves the candidate experience, lower talent attrition and increases redeployment.

What is Sense used for?

Sense is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Improve ROI by Engaging And Following Up, Workflow Management and Customer Feedback Management .

What are the top features of Sense?

Personalization, Feedback surveys and Dashboard are some of the top features of Sense.

Who uses Sense?

Sense is used by Human Resources, Information Technology And Services and Hospital & Health Care among other industries.

What are Sense alternatives?

Groupe.Io, Qualtrics Employee Experience, Freshteam and Engagedly are popular alternatives for Sense.

Where is Sense located?

Sense is headquartered at 225 Bush Street, Suite 1350, San Francisco, CA 94104.

Popular Business Setting

for Sense

Top Industries

  • Human Resources
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Sense to Improve internal communications and Improve ROI

Peer and Expert Opinion on Features

for Sense

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.24/5 ★

Read Reviews (59)
Feedback surveys

4.55/5 ★

Read Reviews (20)
Dashboard

4.67/5 ★

Read Reviews (13)
Alerts: popups & Notifications

3.62/5 ★

Read Reviews (6)
Templates

4.35/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.24/5 ★

Read Reviews (59)
Feedback surveys

4.55/5 ★

Read Reviews (20)
Dashboard

4.67/5 ★

Read Reviews (13)
Alerts: popups & Notifications

3.62/5 ★

Read Reviews (6)
Templates

4.35/5 ★

Read Reviews (6)

IT and Other Capabilities

for Sense

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.53/5 ★

Read Reviews (24)
Data Import

3.36/5 ★

Read Reviews (40)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.53/5 ★

Read Reviews (24)
Data Import

3.36/5 ★

Read Reviews (40)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.30/5 ★

Read Reviews (6)
24/7 Support

4.29/5 ★

Read Reviews (67)
Email Support

3.86/5 ★

Read Reviews (6)
Chat Support

2.99/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.30/5 ★

Read Reviews (6)
24/7 Support

4.29/5 ★

Read Reviews (67)
Email Support

3.86/5 ★

Read Reviews (6)
Chat Support

2.99/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (32)
Analytics

4.63/5 ★

Read Reviews (36)
Custom Reports

4.47/5 ★

Read Reviews (64)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (32)
Analytics

4.63/5 ★

Read Reviews (36)
Custom Reports

4.47/5 ★

Read Reviews (64)

Software Failure Risk Guidance

?

for Sense

Overall Risk Meter

Low Medium High

Top Failure Risks for Sense

Vendor Profile Details

Company Name

Sense

Company Website

https://www.sensehq.com/

Year Founded

2016

HQ Location

225 Bush Street, Suite 1350, San Francisco, CA 94104

Employees

101-250

Financials

SERIES D