Qualtrics Employee Experience Overview

Qualtrics-Employee-Experience helps organizations optimize and deliver scalable employee experiences. EmployeeXM is designed to enhance both workforce satisfaction and overall business performance.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Onboarding, as the business use cases that they have been most satisfied with while using Qualtrics Employee Experience.

Other use cases:

  • Helpdesk Management
  • Social Media Analytics
  • Market Research
  • Communication Management
  • Contact List Management
  • Engaging On Social Media
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Qualtrics Employee Experience.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
  • Launch New Products
  • Improve ROI
  • Shorten Ramp Up Time
  • Increase Sales & Revenue
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Qualtrics Employee Experience Use-Cases and Business Priorities: Customer Satisfaction Data

Qualtrics Employee Experience works with different mediums / channels such as Social Media.

Qualtrics Employee Experience's features include Feedback Surveys, Dashboard, Personalization, etc. and Qualtrics Employee Experience support capabilities include Chat Support, Phone Support, Email Support, etc. also Qualtrics Employee Experience analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Qualtrics allows you to create quality surveys and feedback request forms with ease...." Peer review by Administrator

Qualtrics Employee Experience, WORKTANGO, Sense, Paperform, Spidergap, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Qualtrics Employee Experience

Top Industries

  • Education
  • Hospital & Health Care
  • Human Resources

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Qualtrics Employee Experience is popular in Education, Hospital & Health Care, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Qualtrics Employee Experience Use Cases

Why is Qualtrics Employee Experience the best choice for Engagement Management?

How can Qualtrics Employee Experience optimize your Customer Feedback Management Workflow?

What Are the key features of Qualtrics Employee Experience for Onboarding?

How can Qualtrics Employee Experience enhance your Helpdesk Management process?

How does Qualtrics Employee Experience address your Social Media Analytics Challenges?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Qualtrics Employee Experience solved their Employee Experience Management needs. Cuspera uses 1597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Case Studies

Real Estate

CASE STUDY Trafford Housing Trust

Trafford Housing Trust improved customer and employee experiences using Qualtrics, leading to higher engagement, productivity, and real-time insights for better decision-making.

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Transportation/Trucking/Railroad

CASE STUDY UPS

Qualtrics helped UPS enhance customer and employee experiences, leading to improved engagement, productivity, and retention through real-time insights and AI-powered solutions.

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Media Production

CASE STUDY VRT

VRT improved customer and employee experience using Qualtrics, leading to increased revenue, loyalty, and employee engagement. They leveraged real-time insights for strategic decision-making.

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Real Estate

CASE STUDY Zillow

Zillow improved customer experience and employee engagement by using Qualtrics, leading to enhanced insights, increased conversion rates, and better employee retention.

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CASE STUDY Tetra Pak

Tetra Pak improved their research speed by 300%. Customer surveys now take 2 minutes. They achieved a 55% response rate from over 1,000 customers in the first year. Follow-up time with detractors red...uced to 48 hours from 15 days.

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Hospital & Health Care

CASE STUDY Tufts Medicine

Tufts Medicine improved patient experience with Qualtrics. They saw a 10-point increase in NPS and 8% increase in hospital rating. They expanded surveys in nine languages and improved data accessibil...ity. They now respond quickly to patient feedback.

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Frequently Asked Questions(FAQ)

for Qualtrics Employee Experience

What is Qualtrics Employee Experience?

Qualtrics Employee Experience is an Employee Experience Management Platform that helps companies close the experience gap with X-data. It is designed to identify key drivers for worker productivity, engagement, and experience. It helps small to large enterprises collect feedback from employees using surveys.

It helps brands continually assess the quality of their four core experiences: customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. It uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

Key features include equip managers and leaders with the insights and guided actions, develop employees and inform talent management processes with automated and personalised multi-rater feedback, optimise compensation and benefits, respond to more frequent feedback and act quickly, and more.

What is Qualtrics Employee Experience used for?

Qualtrics Employee Experience is a Employee Experience Management Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Customer Feedback Management and Onboarding .

What are the top features of Qualtrics Employee Experience?

Feedback surveys, Dashboard and Personalization are some of the top features of Qualtrics Employee Experience.

Who uses Qualtrics Employee Experience?

Qualtrics Employee Experience is used by Education, Hospital & Health Care and Human Resources among other industries.

What are Qualtrics Employee Experience alternatives?

WORKTANGO, Sense, Paperform and Spidergap are popular alternatives for Qualtrics Employee Experience.

Where is Qualtrics Employee Experience located?

Qualtrics Employee Experience is headquartered at 333 W River Park Dr Provo, Utah 84604.
lightning

Peers used Qualtrics Employee Experience for engagement management and customer feedback management

Qualtrics Employee Experience Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)

Software Failure Risk Guidance

?

for Qualtrics Employee Experience

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualtrics Employee Experience

Qualtrics, LLC​ News

Partnership

Sonata Software and Qualtrics Partner to Transform Customer Experience for Global Brands

Sonata Software and Qualtrics have formed a strategic partnership to deliver enhanced customer experience solutions for global enterprises. The collaboration combines Sonatas digital engineering expertise with Qualtrics experience management platform, enabling brands to leverage advanced analytics and actionable insights to improve customer engagement and loyalty.

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Awards

Qualtrics Named a leader in employee experience management platforms

Qualtrics has been recognized as a leader in employee experience management platforms, highlighting its strong capabilities in experience management software for enterprises. This recognition reinforces Qualtrics' position in the employee engagement and HR technology market.

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Customer

State Board of Education, Qualtrics partnering to transform K-12 education - Yahoo

The State Board of Education is partnering with Qualtrics to transform K-12 education.

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Product

Qualtrics Introduces New Market Intelligence Capabilities

Qualtrics has introduced new market intelligence capabilities, enhancing its offerings in data management and analytics.

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Qualtrics, LLC​ Profile

Company Name

Qualtrics, LLC​

Company Website

https://www.qualtrics.com/au/

Year Founded

2002

HQ Location

333 W River Park Dr Provo, Utah 84604

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C