Qualtrics Employee Experience Overview

This is a summary of the comprehensive capabilities and benefits of Qualtrics Employee Experience based on over 1597 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Qualtrics Employee Experience, Xoxoday Empuls, Officevibe, Engagedly, Groupe.io, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Qualtrics Employee Experience is right for your needs? Our Cuspera AI engine can evaluate how Qualtrics Employee Experience fits your specific business needs, industry, and context. Get your personalized assessment report today.

Qualtrics Employee Experience supports business activities such as:

  • Engagement Management
  • Customer Feedback Management
  • Training & Onboarding
  • Helpdesk Management
  • Social Media Analytics

Qualtrics Employee Experience can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, Improve Internal Communications, Acquire Customers, Launch New Products, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Qualtrics Employee Experience's capabilities include Feedback Surveys, Dashboard, Personalization, etc.

Qualtrics Employee Experience was founded in 2002. Education Vertical is its biggest customer base.

Reviews

"...Good to increase engagement and productivity, not only across an entire organization but for individual teams as well...." Peer review by Natalie C, Customer Success Manager, Marketing and Advertising

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Qualtrics Employee Experience solved their Employee Experience Management needs. Cuspera uses 1597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using Qualtrics Employee Experience.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
  • Launch New Products
  • Improve ROI
  • Shorten Ramp Up Time
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Qualtrics Employee Experience.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.92/5 ★

Read Reviews (107)

"...Good to increase engagement and productivity, not only across an entire organization but for individual teams as well...."
engaging and following up

4.92/5 ★

Read Reviews (102)

"...I recommend it to SMEs and Enterprises it will work best for such business and engaging it in you day to day activities, quadrant and annually reports will be well cared for...."
Customer Feedback Management

4.78/5 ★

Read Reviews (56)

"...Great platform for Survey Development and Management of Dashboards...."
measuring customer satisfaction

4.75/5 ★

Read Reviews (10)

"...What I like about this software is that it gives real-time feedback to manage customer and employee satisfaction...."
measuring net promoter score

3.42/5 ★

Read Reviews (1)

"...Net Promoter Score (NPS)...."
Training & Onboarding

3.97/5 ★

Read Reviews (13)

"...It's helped us with onboarding and other surveys - open feedback since it allows anonymous responses...."
PEER EXPERIENCES
Engagement Management

4.92/5 ★

Read Reviews (107)

"...Good to increase engagement and productivity, not only across an entire organization but for individual teams as well...." Peer review by Natalie C, Customer Success Manager, Marketing and Advertising
engaging and following up

4.92/5 ★

Read Reviews (102)

Customer Feedback Management

4.78/5 ★

Read Reviews (56)

"...Great platform for Survey Development and Management of Dashboards...." Peer review by Sukrit S, MSIS International Program Ambassador , Education
measuring customer satisfaction

4.78/5 ★

Read Reviews (10)

measuring net promoter score

4.78/5 ★

Read Reviews (1)

Training & Onboarding

3.97/5 ★

Read Reviews (13)

"...It's helped us with onboarding and other surveys - open feedback since it allows anonymous responses...." Peer review by Administrator

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1597 insights from peers and experts to help you assess how these Qualtrics Employee Experience use cases fit your Employee Experience Management needs.

Frequently Asked Questions(FAQ)

for Qualtrics Employee Experience

What is Qualtrics Employee Experience?

Qualtrics Employee Experience is an Employee Experience Management Platform that helps companies close the experience gap with X-data. It is designed to identify key drivers for worker productivity, engagement, and experience. It helps small to large enterprises collect feedback from employees using surveys.

What is Qualtrics Employee Experience used for?

Qualtrics Employee Experience is a Employee Experience Management Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Customer Feedback Management and Training & Onboarding .

What are the top features of Qualtrics Employee Experience?

Feedback surveys, Dashboard and Personalization are some of the top features of Qualtrics Employee Experience.

Who uses Qualtrics Employee Experience?

Qualtrics Employee Experience is used by Education, Hospital & Health Care and Human Resources among other industries.

What are Qualtrics Employee Experience alternatives?

Xoxoday Empuls, Officevibe, Engagedly and Groupe.Io are popular alternatives for Qualtrics Employee Experience.

Where is Qualtrics Employee Experience located?

Qualtrics Employee Experience is headquartered at 333 W River Park Dr Provo, Utah 84604.

Popular Business Setting

for Qualtrics Employee Experience

Top Industries

  • Education
  • Hospital & Health Care
  • Human Resources

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Qualtrics Employee Experience to Enhance customer relationships and Scale best practices

Peer and Expert Opinion on Features

for Qualtrics Employee Experience

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.18/5 ★

Read Reviews (413)
Dashboard

3.01/5 ★

Read Reviews (47)
Personalization

3.50/5 ★

Read Reviews (28)
Capture information

4.55/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.18/5 ★

Read Reviews (413)
Dashboard

3.01/5 ★

Read Reviews (47)
Personalization

3.50/5 ★

Read Reviews (28)
Capture information

4.55/5 ★

Read Reviews (6)

IT and Other Capabilities

for Qualtrics Employee Experience

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.34/5 ★

Read Reviews (167)
Data Export

3.27/5 ★

Read Reviews (75)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.34/5 ★

Read Reviews (167)
Data Export

3.27/5 ★

Read Reviews (75)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.09/5 ★

Read Reviews (23)
Phone Support

3.95/5 ★

Read Reviews (31)
Email Support

3.87/5 ★

Read Reviews (23)
24/7 Support

3.67/5 ★

Read Reviews (192)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.09/5 ★

Read Reviews (23)
Phone Support

3.95/5 ★

Read Reviews (31)
Email Support

3.87/5 ★

Read Reviews (23)
24/7 Support

3.67/5 ★

Read Reviews (192)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)

Software Failure Risk Guidance

?

for Qualtrics Employee Experience

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualtrics Employee Experience

Vendor Profile Details

Company Name

Qualtrics

Year Founded

2002

HQ Location

333 W River Park Dr Provo, Utah 84604

Employees

1001-5000

Social

Financials

SERIES C