Paperform Overview

Paperform empowers businesses to craft tailored digital experiences through its versatile online form builder. This tool merges intuitive design with advanced digital capabilities, enabling organizations to create custom forms that capture data efficiently. With over 731,916 forms built, Paperform supports diverse applications, from surveys and scheduling to payment processing. Its adaptability serves various industry needs, offering a digital Swiss Army Knife for demand generation. The platform's user-friendly interface and plug-and-play functionality ensure rapid deployment, enhancing data collection and customer interaction. Paperform's strategic approach to form creation aids businesses in optimizing their digital presence and achieving measurable ROI.

Use Cases

Customers recommend Social Media Management, Customer Feedback Management, Engagement Management, as the business use cases that they have been most satisfied with while using Paperform.

Other use cases:

  • Onboarding
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Workflow Management
  • Digital Signature
  • Creating Contact List
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Paperform.

Other priorities:

  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

Paperform Use-Cases and Business Priorities: Customer Satisfaction Data

Paperform works with different mediums / channels such as Social Media. Website. and E-Mail.

Paperform's features include Feedback Surveys, Landing Page, Templates, etc. and Paperform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Paperform analytics capabilities include Custom Reports, and Analytics.

Reviews

"Guided Mode allows our customers to only see one question at a time, making our forms more approachable and interactive. We AB tested our Paperform with our old form and found that our conversion rate increased by a staggering 91%." - Amadeusz Bathelt

Peer review evidence (same sources as the product rating summary)

"...The post Social media hacks for small businesses...." Social media hacks for small businesses.
"...Build meaningful relationships, collect feedback, measure NPS, automate workflows, and more...." The Only Customer Service Software You ll Ever Need
"...With Paperform, it is easy to get the leads and organize them for later follow up...." Peer review by Verified Reviewer, Marketing and Advertising

Paperform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Paperform streamlines payments, bookings, events, and more without any coding. Automation helps users get paid, stay organized, and connect with customers effortlessly.

Popular Business Setting

for Paperform

Top Industries

  • Design
  • Marketing and Advertising
  • Internet

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Paperform is popular in Design, Marketing And Advertising, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.

Paperform Customer wins, Customer success stories, Case studies

Why is Paperform the best choice for Social Media Management?

What Are the key features of Paperform for Customer Feedback Management?

How can Paperform enhance your Engagement Management process?

How can Paperform enhance your Onboarding process?

Why is Paperform the best choice for Sending & Publishing Communications?

8 buyers and buying teams have used Cuspera to assess how well Paperform solved their Other Demand Generation needs. Cuspera uses 966 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Paperform testimonial

Amadeusz Bathelt

Dealavo

Guided Mode allows our customers to only see one question at a time, making our forms more approachable and interactive. We AB tested our Paperform with our old form and found that our conversion rate increased by a staggering 91%. Testimonial By Amadeusz Bathelt
Paperform testimonial

Chris Andrade

CJ Andrade Web Design

My clients have to collect a lot of information from our forms based on the customer’s requests, questions and to allow images to be uploaded. Their previous forms had long interfaces, so they had high abandonment rates…After switching to Paperform there have been no customer hiccups or mistakes; w...e've maintained a 100% form completion rate.

Testimonial By Chris Andrade
Paperform testimonial

Kassy Pajarillo

kassypajarillo.com

Paperform seamlessly matches the look and feel of my existing landing pages. With every other form builder I’ve tried, you can tell that the form has just been embedded onto the website. With Paperform, however, my forms look like they’re part of the website; they just blend into the page and repre...sent my brand perfectly.

Testimonial By Kassy Pajarillo
CUSTOMERS TESTIMONIALS
Paperform testimonial

Amadeusz Bathelt

Dealavo

Guided Mode allows our customers to only see one question at a time, making our forms more approachable and interactive. We AB tested our Paperform with our old form and found that our conversion rate increased by a staggering 91%. Testimonial By Amadeusz Bathelt
Paperform testimonial

Chris Andrade

CJ Andrade Web Design

My clients have to collect a lot of information from our forms based on the customer’s requests, questions and to allow images to be uploaded. Their previous forms had long interfaces, so they had high abandonment rates…After switching to Paperform there have been no customer hiccups or mistakes; w...e've maintained a 100% form completion rate.

Testimonial By Chris Andrade
Paperform testimonial

Kassy Pajarillo

kassypajarillo.com

Paperform seamlessly matches the look and feel of my existing landing pages. With every other form builder I’ve tried, you can tell that the form has just been embedded onto the website. With Paperform, however, my forms look like they’re part of the website; they just blend into the page and repre...sent my brand perfectly.

Testimonial By Kassy Pajarillo
 

How Co.Lab Captured 30, 000 Leads With Paperform

Co.Lab, founded by Sefunmi Osinaike, successfully captured over 30,000 leads and processed approximately $300,000 using Paperform. Initially used for application forms, Paperform evolved into a compr...ehensive system managing applications, payments, CRM integration, and student operations. This streamlined Co.Lab's workflows, reducing manual tasks and enhancing operational efficiency, demonstrating Paperform's value for small businesses seeking scalable solutions.

Read on →
 

How SmileBox Scaled to 30, 000 Orders Using Paperform | eCommerce Case Study

SmileBox, an eCommerce gifting business, scaled to 30,000 orders using Paperform's form builder. Paperform's conditional logic and integrations enabled SmileBox to automate workflows, personalize ord...ers, and streamline checkout processes without needing developers. This case study highlights how Paperform's flexibility and automation capabilities supported SmileBox's growth, making it a valuable tool for SMBs in eCommerce.

Read on →
 

How This Small Business Automated Backend Payments with Paperform

Glow Social founder Kathleen Celmins integrated Paperform to streamline backend operations, replacing custom Stripe setups with Paperform's native integration. This consolidation reduced technical ma...intenance and enhanced workflow efficiency, allowing Glow Social to automate payments, onboarding, and scheduling. Paperform's advanced logic features enabled complex quizzes, supporting lead generation and business scalability.

Read on →

UNMUTE - Events Services - Small

Austin, USA

Paperform helped UNMUTE cut client onboarding time from six hours to just 15 minutes. The agency automated proposal management, onboarding, lead generation, feedback collection, and contract manageme...nt. Using Paperform's conditional logic, UNMUTE reduced client ghosting from 66% to 5%. The agency achieved an 87% proposal acceptance rate and secured a $9,000 upfront payment from a client. Paperform integrations with Notion and Stripe streamlined workflows and improved efficiency.

Northern Manhattan Arts Alliance (NMAA) - Non Profit Organization Management - Small

Paperform helped Northern Manhattan Arts Alliance (NMAA) build 36% of their mailing list in one month. NMAA used Paperform to create forms quickly and affordably, replacing a less functional tool. Co...nditional logic kept survey respondents engaged. Integrations with MailChimp and Stripe automated data collection and donations, saving time for NMAA's two-person team. Paperform's nonprofit pricing and customer support were key benefits.

 

Blütenträume - Retail - Small

Germany

Blütenträume used Paperform to move their flower shop online during the pandemic. They set up a store with four bouquet options and integrated PayPal for fast payments. Paperform's automated emails a...nd invoicing made order management simple. The shop received 300 online orders in five days. Their mobile store achieved a 10% conversion rate, much higher than the industry average.

What's Paperform?

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Paperform

What is Paperform?

Paperform is a flexible online SaaS platform helping small businesses build beautiful no-code solutions that simplify work and life. It collects information, keeps it on schedule, a form that gets paid, onboard and organizes, educates and entertains, persuades, sells and solves problems. It's a form for any situation.

It gets out of the way and makes it easy to design beautiful, branded forms. With smart form, it transforms business on autopilot by taking payments, automating workflows, using question logic for tailored experiences, and making magic with calculations.

Some of its features include multiple pages and conditional content, guided mode, conditional logic and questions, scoring, auto-close submission, multiple calendars, template gallery and so on.

What is Paperform used for?

Paperform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Management, Customer Feedback Management and Engagement Management .

What are the top features of Paperform?

Feedback surveys, Landing page and Templates are some of the top features of Paperform.

Who uses Paperform?

Paperform is used by Design, Marketing And Advertising and Internet among other industries.

What are Paperform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Paperform.

Where is Paperform located?

Paperform is headquartered at Tupper St, Enmore, NSW AU.
lightning

Peers used Paperform for social media management and customer feedback management

Paperform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (189)
Analytics

3.63/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (189)
Analytics

3.63/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Paperform

Overall Risk Meter

Low Medium High

Top Failure Risks for Paperform

Paperform Pty. Ltd. News

Awards

Paperform Earns Best Software Award from G2

Paperform has been awarded the 2026 G2 Best Software Award, recognized among the Best Australian & New Zealand Companies. This accolade is based on verified customer reviews, highlighting Paperform's robust software and exceptional support. Recent updates include AI Form Building and a new reporting UX, reflecting user feedback and the company's commitment to continuous improvement.

Paperform Pty. Ltd. Profile

Company Name

Paperform Pty. Ltd.

Company Website

https://paperform.co/

HQ Location

Tupper St, Enmore, NSW AU

Employees

1-10

Social

Financials

PRIVATE