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Paperform
Paperform Other Demand Generation 4.74 966 reviewer insights

Paperform: Client Onboarding and Workflow Automation

Easy form creator without technical knowledge

Paperform helps data teams automate client onboarding by creating forms that manage the process. Teams use it to automate customer onboarding, making forms easier to fill out with features like Guided Mode. They also automate customer onboarding forms, integrating payment options like Stripe to run the signup experience. For example, a customer can launch new sales offers in minutes and process payments directly. An integration with Airtable helps the customer manage both internal and client-facing tasks.

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Main focus

Reported results

Typical customer

Small companies

92% of customer stories; 11% from marketing and advertising.

What teams use Paperform for

Explore Paperform use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Also used for
Dealavo, SYSTMS, Bold City Legal, Bottled Lightning and others Marketing Automation Main focus
Common use
CJ Andrade Web Design, PitchDB Customer Success Platform Main focus
Common use
Subscriber list management Northern Manhattan Arts Alliance (NMAA) Email Marketing
Emerging use
Lead management and routing Co.Lab Lead Generation
Emerging use
Blütenträume Mobile Marketing
Emerging use
CJ Andrade Web Design Payment Gateways
Emerging use
UNMUTE Proposal Management
Emerging use

Other use cases

"Main focus" marks the two jobs the product is used for most often.

Paperform capabilities

Explore Paperform capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses Paperform

IndustriesAggregated usage insights
Design: 16%Marketing and Advertising: 14%Internet: 9%Information Technology and Services: 6%Computer Software: 5%Other industries: 50%
  • Other industries50%
Company sizeAggregated usage insights
Small business: 87%Mid-market: 7%Enterprise: 6%
  • Small business87%
  • Mid-market7%
  • Enterprise6%

Paperform customer stories

Results reported in published case studies.

How Co.Lab Captured 30, 000 Leads With Paperform

Co.Lab, founded by Sefunmi Osinaike, successfully captured over 30,000 leads and processed approximately $300,000 using Paperform. Initially used for application forms, Paperform evolved ...

Co.Lab, founded by Sefunmi Osinaike, successfully captured over 30,000 leads and processed approximately $300,000 using Paperform. Initially used for application forms, Paperform evolved into a comprehensive system managing applications, payments, CRM integration, and student operations. This streamlined Co.Lab's workflows, reducing manual tasks and enhancing operational efficiency, demonstrating Paperform's value for small businesses seeking scalable solutions.

How SmileBox Scaled to 30, 000 Orders Using Paperform | eCommerce Case Study

SmileBox, an eCommerce gifting business, scaled to 30,000 orders using Paperform's form builder. Paperform's conditional logic and integrations enabled SmileBox to automate workflows, per...

SmileBox, an eCommerce gifting business, scaled to 30,000 orders using Paperform's form builder. Paperform's conditional logic and integrations enabled SmileBox to automate workflows, personalize orders, and streamline checkout processes without needing developers. This case study highlights how Paperform's flexibility and automation capabilities supported SmileBox's growth, making it a valuable tool for SMBs in eCommerce.

How This Small Business Automated Backend Payments with Paperform

Glow Social founder Kathleen Celmins integrated Paperform to streamline backend operations, replacing custom Stripe setups with Paperform's native integration. This consolidation reduced ...

Glow Social founder Kathleen Celmins integrated Paperform to streamline backend operations, replacing custom Stripe setups with Paperform's native integration. This consolidation reduced technical maintenance and enhanced workflow efficiency, allowing Glow Social to automate payments, onboarding, and scheduling. Paperform's advanced logic features enabled complex quizzes, supporting lead generation and business scalability.

Bottled Lightning

Management Consulting · Small

Paperform helped Bottled Lightning cut client intake from four hours to just 20 minutes. Starlight Mundy uses Paperform to automate onboarding, track client sentiment, and personalize wor...

Paperform helped Bottled Lightning cut client intake from four hours to just 20 minutes. Starlight Mundy uses Paperform to automate onboarding, track client sentiment, and personalize workflows at scale. The platform lets her launch new sales offers in minutes and process payments directly. Paperform integrates with tools like Airtable and supports both internal and client-facing solutions. This flexibility allows Bottled Lightning to scale without losing the human touch.

Co.Lab

Education · Small

Paperform helped Co.Lab capture over 30,000 leads and process $300,000 in payments. The platform automated applications, CRM routing, and student workflows, reducing manual admin work. Co...

Paperform helped Co.Lab capture over 30,000 leads and process $300,000 in payments. The platform automated applications, CRM routing, and student workflows, reducing manual admin work. Co.Lab used Paperform for lead magnets, email list growth, and student submissions. The system handled over 5,000 applications for a single program without issues. Paperform became the core tool for hiring, onboarding, and payments, giving the team peace of mind and reliable operations.

DZB Invest and Lopes Advogados (José Vitor Lopes e Silva)

Legal Services · Small

Paperform helped José Vitor Lopes e Silva automate legal and investment workflows for his two firms in Brazil. His seven-person team now supports 35 tech clients and manages 2,000 workflo...

Paperform helped José Vitor Lopes e Silva automate legal and investment workflows for his two firms in Brazil. His seven-person team now supports 35 tech clients and manages 2,000 workflows using Paperform’s smart forms and automation. The switch from manual email processes to Paperform reduced manual work and let the team operate with three fewer staff. Integrations with Zapier, Asana, Google Drive, and PandaDoc streamlined contract, compliance, and fundraising tasks. Paperform’s logic and answer piping features enabled faster, more reliable client service.

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Integrations

Paperform Pty. Ltd. News

Product

Your workspaces now work across Paperform, Papersign, and Stepper | Paperform

Paperform has unified workspaces across its products—Paperform, Papersign, and Stepper—allowing users to manage forms, documents, and workflows in a single space. This integration enhances user experience by enabling seamless organization and automation across projects. The update is part of ongoing efforts to create a cohesive platform.

Product

Integrations & Automation Articles - Paperform Blog

Paperform highlights various integrations and automation solutions on its blog, showcasing how its platform connects with tools like Zapier and Google Sheets to streamline workflows and automate tasks for businesses.

Awards

Paperform Earns Best Software Award from G2

Paperform has been awarded the 2026 G2 Best Software Award, recognized among the Best Australian & New Zealand Companies. This accolade is based on verified customer reviews, highlighting Paperform's robust software and exceptional support. Recent updates include AI Form Building and a new reporting UX, reflecting user feedback and the company's commitment to continuous improvement.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Paperform

What is Paperform?

Paperform is a flexible online SaaS platform helping small businesses build beautiful no-code solutions that simplify work and life. It collects information, keeps it on schedule, a form that gets paid, onboard and organizes, educates and entertains, persuades, sells and solves problems. It's a form for any situation.

It gets out of the way and makes it easy to design beautiful, branded forms. With smart form, it transforms business on autopilot by taking payments, automating workflows, using question logic for tailored experiences, and making magic with calculations.

Some of its features include multiple pages and conditional content, guided mode, conditional logic and questions, scoring, auto-close submission, multiple calendars, template gallery and so on.

What is Paperform used for?

Paperform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Management, Customer Feedback Management and Engagement Management .

What are the top features of Paperform?

Feedback surveys, Landing page and Templates are some of the top features of Paperform.

Who uses Paperform?

Paperform is used by Design, Marketing And Advertising and Internet among other industries.

What are Paperform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Paperform.

Where is Paperform located?

Paperform is headquartered at Tupper St, Enmore, NSW AU.

Paperform Pty. Ltd. Profile

Company Name

Paperform Pty. Ltd.

Company Website

https://paperform.co/

HQ Location

Tupper St, Enmore, NSW AU

Employees

1-10

Social

Financials

PRIVATE