FLG Overview

FLG tackles the challenge of managing vast numbers of leads for small to medium UK businesses. It simplifies lead management and distribution, allowing businesses to handle hundreds of thousands of leads efficiently. The software automates sales processes, reducing manual workload and ensuring compliance with industry standards. This solution is particularly beneficial for businesses looking to streamline their lead handling without sacrificing accuracy or control. By integrating FLG into their operations, companies can focus more on converting leads into customers, rather than getting bogged down in administrative tasks.

Use Cases

Customers recommend Engagement Management, Generation Of New Leads, Workflow Management, as the business use cases that they have been most satisfied with while using FLG.

Other use cases:

  • Communication Management
  • Contact List Management
  • Social Media Analytics
  • Lead Management
  • Lead Engagement
  • Channel Marketing
  • Call Recording
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using FLG.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Launch New Products
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

FLG Use-Cases and Business Priorities: Customer Satisfaction Data

FLG works with different mediums / channels such as Text SMS. User Generated Content. Blogs etc.

FLG's features include Personalization, Recording, Templates, etc. and FLG support capabilities include 24/7 Support, Phone Support, Email Support, etc. also FLG analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re really pleased with Appointments, in particular the integration with Google Calendar." - Amy Milner

FLG, Teamgate CRM, Floify, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FLG offers workflow-based CRM software for UK small to medium businesses. A free 7-day trial is available for managing large volumes of data.

Popular Business Setting

for FLG

Top Industries

  • Marketing and Advertising
  • Entertainment
  • Financial Services

Popular in

  • Small Business

FLG is popular in Marketing And Advertising, Entertainment, and Financial Services and is widely used by Small Business,

Comprehensive Insights on FLG Use Cases

What makes FLG ideal for Engagement Management?

What benefits does FLG offer for Generation Of New Leads?

How can FLG enhance your Workflow Management process?

What solutions does FLG provide for Communication Management?

What makes FLG ideal for Contact List Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FLG solved their CRM needs. Cuspera uses 1396 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
FLG testimonial

Amy Milner

Customer Experience Coordinator

WiSER Interiors
We’re really pleased with Appointments, in particular the integration with Google Calendar. Testimonial By Amy Milner
FLG testimonial

Jonathan McGee

Managing Director

Professional Leads
The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers. Testimonial By Jonathan McGee
FLG testimonial

Ben Rogers

Founder and Director

Earcandy
By prioritising the customer in this way it makes them feel looked after and cared for, and that’s the most important thing in our competitive industry. Testimonial By Ben Rogers
CUSTOMERS TESTIMONIALS
FLG testimonial

Amy Milner

Customer Experience Coordinator

WiSER Interiors
We’re really pleased with Appointments, in particular the integration with Google Calendar. Testimonial By Amy Milner
FLG testimonial

Jonathan McGee

Managing Director

Professional Leads
The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers. Testimonial By Jonathan McGee
FLG testimonial

Ben Rogers

Founder and Director

Earcandy
By prioritising the customer in this way it makes them feel looked after and cared for, and that’s the most important thing in our competitive industry. Testimonial By Ben Rogers

Case Studies

Real Estate

CASE STUDY Offices.co.uk

FLG helps Offices.co.uk manage and track over 100 monthly leads for flexible office space. Offices.co.uk needed a flexible CRM to handle many lead sources and automate workflows. FLG captures leads f...rom 50+ sources, stores them in one place, and automates lead processes. The system tracks lead sources, sends personalized emails, and ensures no lead is missed. Offices.co.uk can scale their business and efficiently connect leads with office providers using FLG.

Read more →
Marketing and Advertising

CASE STUDY Professional Leads

FLG helps Professional Leads, a lead generation company, deliver real-time financial services leads. The challenge was slow processing of Letters of Authority, which could take up to two months. FLG'...s platform enabled online LOAs, making Professional Leads the first in their sector to offer this. Now, about 9% of leads complete an online LOA, and the time from enquiry to transaction is reduced by up to two months. This gives Professional Leads a strong competitive advantage.

Read more →
Entertainment

CASE STUDY Earcandy

FLG and Aircall helped Earcandy improve customer relationships. Earcandy switched from a large dialler provider to Aircall for better integration with FLG. The Aircall integration lets Earcandy see w...ho is calling and access customer details instantly. This makes calls faster and more personal. Customers are happier because they do not have to wait or repeat information. Earcandy can focus on building rapport and meeting customer needs.

Read more →
Events Services

CASE STUDY Earcandy

FLG helps Earcandy, a live music agency, deliver great customer experiences. Earcandy used to manage leads manually and struggled to access customer information quickly. With FLG, they automated work...flows and communication tasks. This lets the team respond fast and focus on building relationships. FLG saves time and helps Earcandy provide personal service that leads to repeat business and recommendations.

Read more →
Financial Services

CASE STUDY NM Finance

FLG's CRM helped NM Finance, a mortgage and protection broker, speed up their processes. They replaced their old CRM with FLG to improve client collaboration and streamline workflows. Real-time data ...from website leads is now sent to advisers automatically. Completed mortgage packs are returned in as little as 90 minutes. Automated client communication and reduced admin time let staff focus on helping clients.

Read more →
Financial Services

CASE STUDY First Thought Financial Services

FLG helped First Thought Financial Services, a mortgage and insurance broker, manage their growing business. The company struggled to track leads and manage data with emails and spreadsheets. FLG pro...vided a CRM that captured enquiries, tracked all lead activity, and offered easy reporting. The solution allowed the team to view all leads in one place and improved adviser workload tracking. This helped the business grow and plan for future expansion.

Read more →

Frequently Asked Questions(FAQ)

for FLG

What is FLG?

FLG is an online CRM software that helps to manage leads and automate customer touchpoints without changing the sales process. It helps small to large enterprises manage leads and streamline communication with customers.

It gathers leads from any source, bulk imports, automated intelligent workflows, track contact preferences and consent, secure cloud-based SaaS platform, integrations with diallers and telephony services to save call notes and recordings, personalized follow-up sequences, contact around appointments and events, automated onboarding processes, and more. It creates personal connections with customers, keeps costs down and maximizes productivity using powerful automation tools, and gains a deeper understanding of business and learn how to improve it.

Key features include multi-channel customer contact, appointment scheduling, automated workflows, marketing automation, integrations, bulk data imports and updates, compliance management, reporting, and more.

What is FLG used for?

FLG is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Generation Of New Leads and Workflow Management .

What are the top features of FLG?

Personalization, Recording and Templates are some of the top features of FLG.

Who uses FLG?

FLG is used by Marketing And Advertising, Entertainment and Financial Services among other industries.

What are FLG alternatives?

Teamgate CRM, Floify, OnePageCRM and Salesflare are popular alternatives for FLG.

Where is FLG located?

FLG is headquartered at Ribble Court, Shuttleworth Mead, Meadway, Padiham, Burnley BB12 7NG..
lightning

Peers used FLG for engagement management and generation of new leads

FLG Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (5)
Analytics

4.87/5 ★

Read Reviews (68)
Custom Reports

4.61/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (5)
Analytics

4.87/5 ★

Read Reviews (68)
Custom Reports

4.61/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for FLG

Overall Risk Meter

Low Medium High

Top Failure Risks for FLG

FLG Business Technology Pty Ltd Profile

Company Name

FLG Business Technology Pty Ltd

Company Website

https://getflg.com/

HQ Location

Ribble Court, Shuttleworth Mead, Meadway, Padiham, Burnley BB12 7NG.

Employees

11-50

Social

Linkedin

Financials

NA