dotDigital Engagement Cloud Overview
This is a summary of the comprehensive capabilities and benefits of dotDigital Engagement Cloud based on over 2579 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
dotDigital Engagement Cloud, Ortto, Acoustic Campaign, Oracle Responsys, Customer.io, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if dotDigital Engagement Cloud is right for your needs? Our Cuspera AI engine can evaluate how dotDigital Engagement Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.
dotDigital Engagement Cloud supports business activities such as:
- Engagement Management
- Communication Management
- Campaign Management
- Training & Onboarding
- Helpdesk Management
dotDigital Engagement Cloud can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Website and Text SMS for these needs. As a solution, dotDigital Engagement Cloud's capabilities include Templates, Feedback Surveys, Personalization, etc.
dotDigital Engagement Cloud was founded in 1999. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Thanks to Dotdigital, not only do we have access to more customer data and insights, but also better engagement rates. " - Anita Williams
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well dotDigital Engagement Cloud solved their Marketing Automation needs. Cuspera uses 2579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using dotDigital Engagement Cloud.
Use Cases
Peers recommend Engagement Management , Communication Management , Campaign Management , as the business use cases that they have been most satisfied while using dotDigital Engagement Cloud.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management with E-Mail |
4.92/5 ★ |
"...For a busy marketing department, the software platform can readily manage: signups, lead-gen, email broadcasts, automation, transactions, re-engagement, surveys and events...." Peer review by Joi B, Email Marketing Account Manager, Marketing and Advertising |
engaging and following up |
4.87/5 ★ |
"...The Dotdigial Engagement Cloud has improved how I report the campaign performance...." Peer review by Kassandra K, Marketing Campaign Coordinator, Retail |
Communication Management with E-Mail |
4.50/5 ★ |
"...It gives us some flexibility and convenience to send out our email campaigns...." Peer review by Tracy D., Brand Manager, Retail |
sending & publishing communications |
4.52/5 ★ |
"...The platform is so easy to use even non-marketeers can use it to send branded email campaigns...." Peer review by Steve S, eCRM Manager, Education |
tracking & monitoring communications |
3.73/5 ★ |
"...Collecting emails for direct email marketing, producing direct marketing emails, and tracking the success of our email marketing campaigns...." Peer review by Kelly M |
Campaign Management with E-Mail |
4.49/5 ★ |
"...The drip campaign program creator is a little challenging. ...." Peer review by Bree A., Marketing Coordinator |
campaign analytics |
4.00/5 ★ |
"...The system allows us to set-up, send and report on email campaigns with ease...." Peer review by Tom W, Head of Social and Email Marketing, Publishing |
campaign monitoring |
4.34/5 ★ |
"...The ability to track your email campaigns..." Peer review by Sean D., Marketing Assistant, Computer Software |
PEER EXPERIENCES | |
---|---|
Engagement Management with E-Mail |
4.92/5 ★ |
"...For a busy marketing department, the software platform can readily manage: signups, lead-gen, email broadcasts, automation, transactions, re-engagement, surveys and events...." Peer review by Joi B, Email Marketing Account Manager, Marketing and Advertising |
|
engaging and following up |
4.92/5 ★ |
Communication Management with E-Mail |
4.50/5 ★ |
"...It gives us some flexibility and convenience to send out our email campaigns...." Peer review by Tracy D., Brand Manager, Retail |
|
sending & publishing communications |
4.50/5 ★ |
tracking & monitoring communications |
4.50/5 ★ |
Campaign Management with E-Mail |
4.49/5 ★ |
"...The drip campaign program creator is a little challenging. ...." Peer review by Bree A., Marketing Coordinator |
|
campaign analytics |
4.49/5 ★ |
campaign monitoring |
4.49/5 ★ |
45+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2579 insights from peers and experts to help you assess how these dotDigital Engagement Cloud use cases fit your Marketing Automation needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Thanks to Dotdigital, not only do we have access to more customer data and insights, but also better engagement rates. Testimonial By Anita Williams |
|
Dotdigital has eased the entire process for the team, right from sending emails to building customer lists, segmenting customers based on their brand engagement frequency, tracking data from direct emails and crafting and scheduling personalized triggered campaigns. Testimonial By Nikki Yeaman |
|
Our experience wouldn’t have been the same without Sophie Sherley-Dale’s efforts and over-the-top support. She has been an absolute gem and has made the experience with dotdigital an easy one for us. Testimonial By Damien Finecott |
CUSTOMERS | TESTIMONIALS |
---|---|
Anita Williams Marketing Manager Costumes.com.au |
Thanks to Dotdigital, not only do we have access to more customer data and insights, but also better engagement rates. Testimonial By Anita Williams |
Nikki Yeaman Co-Founder and CEO CostumeBox |
Dotdigital has eased the entire process for the team, right from sending emails to building customer lists, segmenting customers based on their brand engagement frequency, tracking data from direct emails and crafting and scheduling personalized triggered campaigns. Testimonial By Nikki Yeaman |
Damien Finecott Manager – Brand and Project Development Goggles4u |
Our experience wouldn’t have been the same without Sophie Sherley-Dale’s efforts and over-the-top support. She has been an absolute gem and has made the experience with dotdigital an easy one for us. Testimonial By Damien Finecott |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study Costumes.com.auRead More |
|
Case Study Scrutton BlandRead More |
|
Case Study Atomic GroupRead More |
Frequently Asked Questions(FAQ)
for dotDigital Engagement Cloud
What is dotDigital Engagement Cloud?
What is dotDigital Engagement Cloud used for?
What are the top features of dotDigital Engagement Cloud?
Who uses dotDigital Engagement Cloud?
What are dotDigital Engagement Cloud alternatives?
Where is dotDigital Engagement Cloud located?
Popular Business Setting
for dotDigital Engagement Cloud
Top Industries
- Marketing and Advertising
- Retail
- Non-Profit Organization Management
Popular in
- Mid Market
- Small Business
- Enterprise
dotDigital Engagement Cloud Alternatives
Peer and Expert Opinion on Features
for dotDigital Engagement Cloud
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (144) |
Feedback surveys | Read Reviews (71) |
Personalization | Read Reviews (65) |
Landing page | Read Reviews (36) |
Dashboard | Read Reviews (14) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (144) |
Feedback surveys | Read Reviews (71) |
Personalization | Read Reviews (65) |
Landing page | Read Reviews (36) |
Dashboard | Read Reviews (14) |
IT and Other Capabilities
for dotDigital Engagement Cloud
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (89) |
Data Import | Read Reviews (274) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (89) |
Data Import | Read Reviews (274) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (33) |
Email Support | Read Reviews (50) |
Chat Support | Read Reviews (52) |
24/7 Support | Read Reviews (318) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (33) |
Email Support | Read Reviews (50) |
Chat Support | Read Reviews (52) |
24/7 Support | Read Reviews (318) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (91) |
Custom Reports | Read Reviews (474) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (91) |
Custom Reports | Read Reviews (474) |
Software Failure Risk Guidance
?for dotDigital Engagement Cloud
Overall Risk Meter
Top Failure Risks for dotDigital Engagement Cloud
Vendor Profile Details
HQ Location
European Union (EU)
Employees
251-500
Social
Financials
PRIVATE