About dotDigital Engagement Cloud
dotdigital engagement cloud is a multi-channel customer engagement platform for Ecommerce teams, CRM Teams, Tech Teams, B2C Marketers, B2B Marketers teams to increase leads and acquire more customers.
It is primarily used to stay in touch with prospects and existing customers to keep them warm by periodic engagement using call, email, social media, SMS, Ads, mobile, web and offline.
Some key features of dotdigital engagement cloud include Marketing Automation, Segmentation, Reporting & Analytics, Pages & Forms, Ecommerce, as well as leveraging Artificial Intelligence and predictive Product Recommendations. Various integrations are possible too, such as Magento, Shopify and Microsoft Dynamics365 etc.
Evaluating dotDigital Engagement Cloud for your Marketing Automation need?
Our AI advisor, Wyz, harnessed 6101 insights from peers and experts who used dotDigital Engagement Cloud to help you determine how well it fits your Marketing Automation needs.
Peer and Expert Opinions
for
dotDigital Engagement Cloud
Goals
Improve ROI and Increase sales & revenue are the most popular goals peers achieved using dotDigital Engagement Cloud .
Channels
It is the best suited for e-mail, omnichannel, social media, channels.
Processes
Peers recommend engagement management, campaign management, communication management, as the business processes that they have been most satisfied while using dotDigital Engagement Cloud .
Read Peer and Expert Experience for Business Use Cases
Engagement management With E mail
Engaging and following up With E mail
Campaign management With E mail
Campaign analytics With E mail
Campaign monitoring With E mail
Communication management With E mail
Sending & publishing communications With E mail
Tracking & monitoring communications With E mail
Contact list management With E mail
Creating contact list With E mail
Training & onboarding
Advertisement With Social media and Facebook and Website
Helpdesk management With E mail and Omnichannel and Phone calls
Customer feedback management With Text sms and E mail
Measuring customer satisfaction With Text sms
Social media management With E mail
Social media analytics With E mail
Engaging on social media With Social media
Workflow management With E mail
Personalized marketing With E mail and Omnichannel and Text sms
Generation of new leads With E mail and Website
Knowledge management With Newsletter and Chat
Digital marketing
Segmentation and targeting With E mail and Social media and Facebook
Content management With E mail and Text sms
Content curation With E mail
Ad retargeting With Social media and Facebook and E mail and Instagram and Website
Lead qualification With E mail and Website
Lead qualification: behavioural With E mail and Website
Collaboration With E mail and Chat
Channel marketing With E mail and Omnichannel
Lead engagement With Text sms and E mail and Chat and Social media
Customer case management With E mail
Btl marketing With E mail and Out of home and Brochure and Video
Direct marketing With E mail
Competitive intelligence With E mail
Promotion management With Promotions and E mail and Coupons
Drip marketing With E mail
Market survey With E mail and Website
Rating and review management
Social media marketing With Social media and Omnichannel and E mail and Text sms
Lead nurturing With Omnichannel
Loyalty management
Identify target customers
Database marketing With E mail and Text sms
Sales document management
Contract management
Coaching With E mail and Offline and Causes and charity
Product marketing
Lifetime value management With Omnichannel
Sales call management With Phone calls
Offer management With E mail
Performance management With Website
Trade show marketing With Offline and Trade shows and E mail
Conversion management With Text sms and Mobile
Funnel analysis
Outbound marketing With E mail and Promotions
Relationship management
Cross selling
Products & pricelist management
Popular Business Setting
for
dotDigital Engagement Cloud
Top Industries
- Retail
- Marketing and Advertising
- Non-Profit Organization Management
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used dotDigital Engagement Cloud to Improve ROI and Increase sales & revenue
Verify if it works for youCompare Similar Software
IT and Other Capabilities
for
dotDigital Engagement Cloud
- Low
- Medium
- High
data
Data Export
Data Import
Support
Chat Support
Email Support
24/7 Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for dotDigital Engagement Cloud
Vendor Profile Details
