Mailchimp Overview

Mailchimp leverages real-time behavior data and AI to boost customer conversions. The platform is user-friendly and free to start.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Mailchimp.

Other use cases:

  • Advertisement
  • Contact List Management
  • Social Media Management
  • Content Management
  • Drip Marketing
  • Generation Of New Leads
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Mailchimp.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Brand Engagement
  • Improve Efficiency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Visibility
  • Improve Consistency
  • Increase Average Basket Value
  • Reduce Bounce
  • Shorten Ramp Up Time
  • Improve Navigation
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Mailchimp Use-Cases and Business Priorities: Customer Satisfaction Data

Mailchimp works with different mediums / channels such as E-Mail, Social Media, Facebook, etc.

Mailchimp's features include Templates, Personalization, Landing Page, etc.

Reviews

"Putting out the most authentic content we can with people really living life in our clothing, making it look natural, fun, and attainable—a lot of that is happening through postcards right now. We use Mailchimp postcards for customer re-engagement, ...to reach our best customers, and for event follow-up." - Virginia Johnson

Mailchimp, Constant Contact, Campaign Monitor, Brevo, ConvertKit, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mailchimp

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Mailchimp is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Mailchimp Use Cases

How does Mailchimp address your Communication Management Challenges?

Mailchimp enables users to design and send professional emails to large audiences. Users can create templates, upload contacts, and track email performance. The platform supports automated email sending and provides robust reporting options. However, there is a daily limit on the number of emails that can be sent.
"...Mail chimp is super helpful in collecting email subscribers and sending out the right content to them...." Peer review by Peter B., Campus Pastor, Religious Institutions

How can Mailchimp enhance your Campaign Management process?

Mailchimp effectively facilitates the design, execution, and analysis of email marketing campaigns for diverse audiences. The software features intuitive design tools, robust analytics, and various pre-built templates, allowing for efficient campaign creation and management. While Mailchimp is a suitable option for many users, more complex campaign management can become challenging.
"...Mail Chimp was very easy to use and allowed me to design, send and manage the email campaign exceptionally easy...." Peer review by Matthew A., Office Manager, Construction

How does Mailchimp address your Engagement Management Challenges?

What solutions does Mailchimp provide for Advertisement?

What solutions does Mailchimp provide for Contact List Management?

100+ more Business Use Cases

27 buyers and buying teams have used Cuspera to assess how well Mailchimp solved their Email Marketing needs. Cuspera uses 94861 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mailchimp testimonial

Virginia Johnson

Creative Director

Onward Reserve

Putting out the most authentic content we can with people really living life in our clothing, making it look natural, fun, and attainable—a lot of that is happening through postcards right now. We use Mailchimp postcards for customer re-engagement, to reach our best customers, and for event follow-...up.

Testimonial By Virginia Johnson
Mailchimp testimonial

Tani Brown

Chief of Staff

Jopwell

Mailchimp has been really vital for us to optimize our email marketing strategy and segment these audiences so that we can talk to them based on who they are Testimonial By Tani Brown
Mailchimp testimonial

Mary Chapman

Marketing Manager

Formaggio Kitchen

I really believe segmentation helps us to prevent unsubscribes, because people aren't getting swarmed with email. We do see a correlation between our segmentation and increased sales. Testimonial By Mary Chapman
CUSTOMERS TESTIMONIALS
Mailchimp testimonial

Virginia Johnson

Creative Director

Onward Reserve

Putting out the most authentic content we can with people really living life in our clothing, making it look natural, fun, and attainable—a lot of that is happening through postcards right now. We use Mailchimp postcards for customer re-engagement, to reach our best customers, and for event follow-...up.

Testimonial By Virginia Johnson
Mailchimp testimonial

Tani Brown

Chief of Staff

Jopwell

Mailchimp has been really vital for us to optimize our email marketing strategy and segment these audiences so that we can talk to them based on who they are Testimonial By Tani Brown
Mailchimp testimonial

Mary Chapman

Marketing Manager

Formaggio Kitchen

I really believe segmentation helps us to prevent unsubscribes, because people aren't getting swarmed with email. We do see a correlation between our segmentation and increased sales. Testimonial By Mary Chapman

Case Studies

COMPANY CASE STUDIES
Mailchimp case study
Case Study Her Campus Media

How Her Campus Media Increased Subscribers by 72%

Read More
Mailchimp case study
Case Study Highway Robery

Learn how Highway Robery used Mailchimp in building their subscriber list.

Read More
Mailchimp case study
Case Study Jopwell

How Jopwell tripled their email volume—and maintained an open rate of 30%

Read More

Video

How to Design & Style Your Mailchimp Email Campaign (2023)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Mailchimp

What is Mailchimp?

Mailchimp is an all-in-one marketing tool for businesses and provides a complete marketing platform and an email marketing service. This is primarily used by marketers to grow business.

The end-to-end platform has marketing CRM, personalized audience dashboard, segmentation capabilities and tags. It helps create signup forms, landing pages, social media posts and an intelligent audience finder.

It helps to build, launch and measure campaigns across channels. It helps brand building using a content studio and brand templates and helps in creating domains and websites. MailChimp also has an advanced reporting & analytics platform to measure the campaign performance and give smart recommendations for campaigns using A/B testing and multivariate testing.

What is Mailchimp used for?

Mailchimp is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Campaign Management and Engagement Management .

What are the top features of Mailchimp?

Templates, Personalization and Landing page are some of the top features of Mailchimp.

Who uses Mailchimp?

Mailchimp is used by Marketing And Advertising, Non-Profit Organization Management and Information Technology And Services among other industries.

What are Mailchimp alternatives?

Constant Contact, Campaign Monitor, Brevo and ConvertKit are popular alternatives for Mailchimp.

Where is Mailchimp located?

Mailchimp is headquartered at 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA .
lightning

Peers used Mailchimp for communication management and campaign management

Mailchimp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (59)
Analytics

4.40/5 ★

Read Reviews (3261)
Custom Reports

3.81/5 ★

Read Reviews (19729)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (59)
Analytics

4.40/5 ★

Read Reviews (3261)
Custom Reports

3.81/5 ★

Read Reviews (19729)

Software Failure Risk Guidance

?

for Mailchimp

Overall Risk Meter

Low Medium High

Top Failure Risks for Mailchimp

Mailchimp Profile

Company Name

Mailchimp

Company Website

https://mailchimp.com/

Year Founded

2001

HQ Location

675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA

Employees

1001-5000

Social

Financials

SEED