Product and Vendor News
Customer stories
Product Business Settings
SmartSurvey is popular in Government Administration, Transportation/Trucking/Railroad, and Education industries and is widely used by Enterprise, Small Business, and Mid Market.
Integrations
SmartSurvey Product Overview
SmartSurvey offers a sophisticated online survey tool designed for creating, distributing, and analyzing surveys with ease. This UK-based platform provides graphical analysis of survey results, enabling businesses to gain actionable insights efficiently. SmartSurvey's competitive edge lies in its user-friendly interface combined with advanced features, catering to enterprises seeking comprehensive feedback management solutions. The platform supports a wide range of survey types, making it adaptable for various industry needs. A notable aspect of SmartSurvey is its localized support team, ensuring personalized assistance for UK users. This combination of advanced functionality and local expertise positions SmartSurvey as a valuable asset for businesses aiming to enhance customer feedback strategies.
How satisfied the customers are with SmartSurvey use-cases
Reviews
"We needed to work smarter and cut down on the time taken to do administrative tasks. I was aware of how powerful online surveys could be and believed using them could provide the solution we needed." - Hayley
"SmartSurvey has provided us with a high functionality, GDPR compliant survey tool. The excellent service, together with the ease of use and access, topped by its cost effectiveness, make SmartSurvey a real business must." - Fernando
SmartSurvey Customer Insights, Testimonials and Case Studies
What benefits does SmartSurvey offer for Collecting Feedback?
How does SmartSurvey facilitate Engaging Conversational Surveys?
How can SmartSurvey enhance your Communication Management process?
What benefits does SmartSurvey offer for Market Research?
What is SmartSurvey?
SmartSurvey is a feedback management platform that helps to create surveys, build questionnaires and analyze the results to gather the required information to make smart decisions. It helps to improve efficiency and build brand awareness.
SmartSurvey helps to get real-time feedback to retain business and build brand loyalty, increase employee productivity, engagement, and retention. It also identifies trends, validates research, and drives improvements.
Some of its features include providing customized features to create engaging smart surveys, delivering surveys across multiple platforms to engage with users anywhere, analyze data to reveal actionable insights to create opportunities and enable SSL encryption for safe and secure surveys.
What is SmartSurvey used for?
What are the top features of SmartSurvey?
Who uses SmartSurvey?
What are SmartSurvey alternatives?
Where is SmartSurvey located?
11 buyers and buying teams have used Cuspera to assess how well SmartSurvey solved their Customer Feedback Management needs. Cuspera uses 3729 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We needed to work smarter and cut down on the time taken to do administrative tasks. I was aware of how powerful online surveys could be and believed using them could provide the solution we needed. Testimonial By Hayley |
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SmartSurvey has provided us with a high functionality, GDPR compliant survey tool. The excellent service, together with the ease of use and access, topped by its cost effectiveness, make SmartSurvey a real business must. Testimonial By Fernando |
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“In our work to further improve patient care and the patient experience, it’s important for us to keep moving forward. It’s nice to now have a survey platform in place that’s really helping us to drive positive change. I really feel it’s made us even better as an organisation. In fact, so much so t...hat a growing number of departments outside the patient experience team, have started to use the SmartSurvey platform too, after being impressed by what they’ve seen. As for our own team, we’re looking forward to exploring further ways in which we can use and benefit from the solution in the future. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Hayley Dunalley Primary School |
We needed to work smarter and cut down on the time taken to do administrative tasks. I was aware of how powerful online surveys could be and believed using them could provide the solution we needed. Testimonial By Hayley |
|
Fernando Royal College of Obstetricians and Gynaecologists |
SmartSurvey has provided us with a high functionality, GDPR compliant survey tool. The excellent service, together with the ease of use and access, topped by its cost effectiveness, make SmartSurvey a real business must. Testimonial By Fernando |
|
Aisha Abdullah Senior Patient Experience Coordinator Oxleas NHS Foundation Trust |
“In our work to further improve patient care and the patient experience, it’s important for us to keep moving forward. It’s nice to now have a survey platform in place that’s really helping us to drive positive change. I really feel it’s made us even better as an organisation. In fact, so much so t...hat a growing number of departments outside the patient experience team, have started to use the SmartSurvey platform too, after being impressed by what they’ve seen. As for our own team, we’re looking forward to exploring further ways in which we can use and benefit from the solution in the future. |
Exploring your data - by SmartSurvey
Peers used SmartSurvey for Collecting feedback and Engaging conversational surveys
SmartSurvey Competitors
SmartSurvey Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (148) |
| Custom Reports | Read Reviews (378) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (148) |
| Custom Reports | Read Reviews (378) |
SmartSurvey Integrations
SmartSurvey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SmartSurvey
Software Failure Risk Guidance
?for SmartSurvey
Overall Risk Meter
Top Failure Risks for SmartSurvey
SmartSurvey News
SmartSurvey Profile
Company Name
SmartSurvey
Company Website
https://www.smartsurvey.co.uk/HQ Location
Basepoint Business Centre, Oakfield Close, Tewkesbury, Gloucestershire GL20 8SD, GB
Employees
11-50
Social
Financials
PRIVATE
How efficiently Does SmartSurvey manage your Social Media Management?