Notion Overview

Notion transforms how teams manage knowledge by integrating multiple work applications into a single platform. This all-in-one workspace enhances collaboration and organization, enabling teams to write, plan, and coordinate effectively. Notion's capabilities include creating a company wiki, managing project roadmaps, and setting OKRs, all with the assistance of AI. It also offers tools for meeting notes, vacation planning, and habit tracking. By centralizing these functions, Notion supports seamless information flow and efficient task management, fostering a more productive work environment.

Use Cases

Customers recommend Collaboration, Knowledge Management, Workflow Management, as the business use cases that they have been most satisfied with while using Notion.

Other use cases:

  • Content Management
  • Sales Document Management
  • Communication Management
  • Training & Onboarding
  • Helpdesk Management
  • Creative Agency
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Notion.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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Notion Use-Cases and Business Priorities: Customer Satisfaction Data

Notion works with different mediums / channels such as Chat. User Generated Content. and Blogs.

Notion's features include Personalization, Templates, Dashboard, etc. and Notion support capabilities include Chat Support, Phone Support, AI Powered, etc. also Notion analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We've used Notion as a team-collaborative note and project management app, which simplified our teams' internal processes...." Peer review by Michael H., Co-Founder | Creative Director, Marketing and Advertising

Notion, Responsive (formerly RFPIO), livepro, Shelf.io, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Notion blends everyday work apps into one. It serves as an all-in-one workspace for wikis, docs, and projects.

Popular Business Setting

for Notion

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Notion is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Notion Use Cases

How does Notion address your Collaboration Challenges?

How does Notion address your Knowledge Management Challenges?

How can Notion enhance your Workflow Management process?

How efficiently Does Notion manage your Content Management?

What benefits does Notion offer for Sales Document Management?

53 buyers and buying teams have used Cuspera to assess how well Notion solved their Knowledge Management needs. Cuspera uses 1923 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Case Studies

Financial Services

CASE STUDY Synctera

Notion helps Synctera, a fast-growing fintech startup, manage a distributed team. Before Notion, monthly retrospectives took a full day; now they take just one hour. Synctera uses Notion for document...ation, wikis, project management, and onboarding. The team built custom tools like an ATS and CRM in Notion to support hiring and sales. Onboarding checklists in Notion help new hires learn quickly and keep up with company growth.

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Design

CASE STUDY Raw Studio

Notion helped Raw Studio, a digital creative agency, replace six different tools with one unified workspace. The team used Notion to manage projects, client collaboration, and agency operations. This... change cut meeting overhead by 30%. Clients now track project progress in real time, reducing the need for constant meetings. Raw Studio also built a CRM and talent management system in Notion, making workflows faster and more efficient.

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Information Technology and Services

CASE STUDY Sendbird

Notion helped Sendbird create company-wide transparency and organize knowledge. Sendbird used Notion to build team workspaces for onboarding and to store customer insights in a shared database. This ...made it easy for new employees and engineers to access information and get up to speed fast. Notion also helped Sendbird centralize industry knowledge and manage product ideas. The result is faster onboarding, better knowledge sharing, and improved product development.

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Automotive

CASE STUDY Toyota Frontier Research Center

Notion helped Toyota Frontier Research Center make workflows faster and more efficient. The team used Notion to manage research, share findings, and centralize information. Approval timelines for soc...ial media posts became 3x faster. All research schedules and budgets are now in one shared database. Meeting notes, tasks, and research knowledge are easy to find and update. Notion's custom pages made documentation quick and enjoyable for everyone.

Read more →
Internet

CASE STUDY SmartNews

Notion helps SmartNews keep its global team connected. The company moved all knowledge, wikis, and project tracking into Notion. This made information easy to find for employees in any timezone or la...nguage. Teams use Notion for project management, meeting notes, and process guides. Notion improved collaboration and made work more transparent across departments. Employees say it is easier to document, share, and track work than with their old tools.

Read more →
Computer Software

CASE STUDY Typeform

Notion helps Typeform's product team organize user research, feedback, and ideas in one place. The team uses Notion templates to standardize how they review product opportunities. They track and prio...ritize feature requests using a Notion database. This lets them focus on the most important work. All teams at Typeform now collaborate in Notion, sharing proposals and decisions. Notion serves as a single source of truth for fast-changing projects.

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Frequently Asked Questions(FAQ)

for Notion

What is Notion?

Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity.

It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.

It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.

What is Notion used for?

Notion is a Knowledge Management Software mainly used by its customers to Enhance Customer Relationships and Improve Internal Communications by Collaboration, Knowledge Management and Workflow Management .

What are the top features of Notion?

Personalization, Templates and Dashboard are some of the top features of Notion.

Who uses Notion?

Notion is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Notion alternatives?

Responsive (Formerly RFPIO), Livepro, Shelf.Io and Panviva are popular alternatives for Notion.

Where is Notion located?

Notion is headquartered at San Francisco, CA.
lightning

Peers used Notion for collaboration and knowledge management

Notion Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (4)
Analytics

3.90/5 ★

Read Reviews (26)
Custom Reports

3.48/5 ★

Read Reviews (404)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (4)
Analytics

3.90/5 ★

Read Reviews (26)
Custom Reports

3.48/5 ★

Read Reviews (404)

Software Failure Risk Guidance

?

for Notion

Overall Risk Meter

Low Medium High

Top Failure Risks for Notion

Notion Labs, Inc. News

Product

Notion 3.0 Launches Powerful AI Agent That Works Like a Human Teammate

Notion has launched Notion 3.0, featuring a new AI Agent designed to function like a human teammate. This AI Agent automates workflows, personalizes productivity, and can autonomously manage tasks for up to 20 minutes. It supports multiple editable profiles, allowing tailored user experiences for both personal and professional use cases, such as organizing travel itineraries or drafting campaign emails.

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Customer

Cerebras Enables Notion to Deliver Real-Time Enterprise Search for 100+ Million Workspace Users - Silicon Canals

Notion has integrated Cerebras Systems' AI inference technology to enhance its Notion AI for Work product, enabling real-time enterprise search for over 100 million users. This integration allows Notion to deliver search results in under 300 milliseconds, improving productivity by providing instant access to enterprise documents like wikis and meeting notes.

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Customer

Cerebras Enables Notion to Deliver Real-Time Enterprise Search for 100+ Million Workspace Users

Notion has integrated Cerebras Systems' AI inference technology to enhance its Notion AI for Work product, enabling real-time enterprise search for over 100 million users. This integration allows Notion to deliver search results in under 300 milliseconds, improving productivity by providing instant access to enterprise documents like wikis and meeting notes.

Read more →
Product

Notion is now available in the Microsoft Store for Windows users

Notion, the all-in-one productivity platform, is now available for direct download from the Microsoft Store, streamlining installation for Windows users. This launch, announced at Microsoft Build 2025, allows users to easily access Notions note-taking, project management, and collaboration features without browser setup. The Microsoft Store listing recommends 8GB RAM, though official requirements are less strict.

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Notion Labs, Inc. Profile

Company Name

Notion Labs, Inc.

Company Website

https://www.notion.com/

HQ Location

San Francisco, CA

Employees

NA

Social

Twitter

Financials

PRIVATE