Notion Overview

This is a summary of the comprehensive capabilities and benefits of Notion based on over 1923 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Notion, Confluence, Bloomfire, Shelf.io, Guru knowledge network, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Notion is right for your needs? Our Cuspera AI engine can evaluate how Notion fits your specific business needs, industry, and context. Get your personalized assessment report today.

Notion supports business activities such as:

  • Collaboration
  • Knowledge Management
  • Workflow Management
  • Content Management
  • Sales Document Management

Notion can help you with many business goals, such as Enhance Customer Relationships, Improve Internal Communications, Acquire Customers, Grow Market Share, Scale Best Practices, etc. It can help manage these activities if you use Chat User Generated Content and Blogs for these needs. As a solution, Notion's capabilities include Personalization, Templates, Dashboard, etc.

Notion Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...ToolThis platform provides a great one-stop workspace where you can write, plan, collaborate and be organized with your team...." 6 Tools You Need To Empower Your Dream Team

Cuspera Reviews

53 buyers and buying teams have used Cuspera to assess how well Notion solved their Knowledge Management needs. Cuspera uses 1923 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities peers achieved using Notion.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Knowledge Management , Workflow Management , as the business use cases that they have been most satisfied while using Notion.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.80/5 ★

Read Reviews (157)

"...ToolThis platform provides a great one-stop workspace where you can write, plan, collaborate and be organized with your team...." 6 Tools You Need To Empower Your Dream Team
Knowledge Management with Chat

4.80/5 ★

Read Reviews (54)

"...www.notion.so Notion is a great general purpose piece of software that allows the user to easily create templates and workflows incorporating notes/docs, knowledge bases, tasks/projects, and databases...." Request for Startups April 2019
creating knowledge base

4.65/5 ★

Read Reviews (7)

"...It helped us create a basic knowledge base that we eventually transferred to Jira Service Desk...."
sharing knowledge

4.16/5 ★

Read Reviews (3)

"...Notion (free for up to 1,000 blocks of storage) removes that hurdle by providing a modern wiki tool that the whole company uses to capture and share company knowledge...."
Workflow Management

4.51/5 ★

Read Reviews (46)

"...It comprises of four modules, each with different functionalities: Notes, Docs text editor which serves as a space for files, notes of different formats; you can add images, bookmarks, videos, code, and many moreKnowledge Base in this module, teams can store knowledge about projects, tools, best practices, and other aspects that are necessary for developing machine learning projectsTasks, Projects tasks and projects can be organized in a Kanban board, calendar, and list viewsDatabases this module can effectively replace spreadsheets and keep records of important data and unique workflows in a convenient way ..." The Best Software for Collaborating on Machine Learning Projects
PEER EXPERIENCES
Collaboration

4.80/5 ★

Read Reviews (157)

"...ToolThis platform provides a great one-stop workspace where you can write, plan, collaborate and be organized with your team...." 6 Tools You Need To Empower Your Dream Team
Knowledge Management with Chat

4.80/5 ★

Read Reviews (54)

"...www.notion.so Notion is a great general purpose piece of software that allows the user to easily create templates and workflows incorporating notes/docs, knowledge bases, tasks/projects, and databases...." Request for Startups April 2019
creating knowledge base

4.80/5 ★

Read Reviews (7)

sharing knowledge

4.80/5 ★

Read Reviews (3)

Workflow Management

4.51/5 ★

Read Reviews (46)

"...It comprises of four modules, each with different functionalities: Notes, Docs text editor which serves as a space for files, notes of different formats; you can add images, bookmarks, videos, code, and many moreKnowledge Base in this module, teams can store knowledge about projects, tools, best practices, and other aspects that are necessary for developing machine learning projectsTasks, Projects tasks and projects can be organized in a Kanban board, calendar, and list viewsDatabases this module can effectively replace spreadsheets and keep records of important data and unique workflows in a convenient way ..." The Best Software for Collaborating on Machine Learning Projects

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1923 insights from peers and experts to help you assess how these Notion use cases fit your Knowledge Management needs.

Frequently Asked Questions(FAQ)

for Notion

What is Notion?

Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity.

What is Notion used for?

Notion is a Knowledge Management Software mainly used by its customers to Enhance Customer Relationships and Improve Internal Communications by Collaboration, Knowledge Management and Workflow Management .

What are the top features of Notion?

Personalization, Templates and Dashboard are some of the top features of Notion.

Who uses Notion?

Notion is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Notion alternatives?

Confluence, Bloomfire, Shelf.Io and Guru Knowledge Network are popular alternatives for Notion.

Where is Notion located?

Notion is headquartered at San Francisco, CA.

Popular Business Setting

for Notion

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Notion to Enhance customer relationships and Improve internal communications

Peer and Expert Opinion on Features

for Notion

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (144)
Templates

3.45/5 ★

Read Reviews (133)
Dashboard

4.24/5 ★

Read Reviews (25)
Recording

3.44/5 ★

Read Reviews (23)
Alerts: popups & Notifications

2.11/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (144)
Templates

3.45/5 ★

Read Reviews (133)
Dashboard

4.24/5 ★

Read Reviews (25)
Recording

3.44/5 ★

Read Reviews (23)
Alerts: popups & Notifications

2.11/5 ★

Read Reviews (11)

IT and Other Capabilities

for Notion

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (209)
Data Export

2.86/5 ★

Read Reviews (141)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (209)
Data Export

2.86/5 ★

Read Reviews (141)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.05/5 ★

Read Reviews (6)
Phone Support

4.04/5 ★

Read Reviews (4)
Email Support

3.63/5 ★

Read Reviews (5)
24/7 Support

2.55/5 ★

Read Reviews (89)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.05/5 ★

Read Reviews (6)
Phone Support

4.04/5 ★

Read Reviews (4)
Email Support

3.63/5 ★

Read Reviews (5)
24/7 Support

2.55/5 ★

Read Reviews (89)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (4)
Analytics

3.90/5 ★

Read Reviews (26)
Custom Reports

3.48/5 ★

Read Reviews (404)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (4)
Analytics

3.90/5 ★

Read Reviews (26)
Custom Reports

3.48/5 ★

Read Reviews (404)

Software Failure Risk Guidance

?

for Notion

Overall Risk Meter

Low Medium High

Top Failure Risks for Notion

Vendor Profile Details

Company Name

Notion Labs

Company Website

https://www.notion.so/

HQ Location

San Francisco, CA

Employees

NA

Social

Financials

PRIVATE