Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
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Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Ease of use when making edits to a PDF for onboarding purposes. . ...." Peer review by Verified Reviewer, Sports

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Docusign Customer wins, Customer success stories, Case studies

Why is Docusign the best choice for Sales Document Management?

What makes Docusign ideal for Workflow Management?

How can Docusign enhance your Onboarding process?

How does Docusign facilitate Communication Management?

What solutions does Docusign provide for Engagement Management?

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Comcast Business Services Boosts Productivity with Solution by Acumen Solutions and DocuSign on Appl - AOL.com

Comcast Business Services enhances its field sales productivity using a solution jointly developed by Acumen Solutions and DocuSign, implemented on Apple iPads. This solution enables real-time contra...ct generation and eSignature capabilities, streamlining sales processes and improving customer experiences. The integration with Salesforce further automates workflows, allowing Comcast to close deals faster and increase revenue.

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Docusign products will be discounted to agencies under latest GSA deal

Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Manage...ment (IAM) products. The deal provides a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.

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Docusign snags IDV deal with UK legal platform - Biometric Update

Docusign has secured an identity verification deal with a UK legal platform, enhancing its service offerings in the legal sector.

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Aon - Insurance

Docusign helped Aon with their digital transformation. Aon used Docusign's expert support to roll out the solution successfully on the first try. The global program manager at Aon said having a Docus...ign expert gave them comfort and confidence. Docusign provided hands-on deployment and support services. This helped Aon achieve a smooth and effective implementation.

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Camden Property Trust - Real Estate

Docusign and Procore helped Camden Property Trust improve efficiency in real estate operations. The company achieved a 6x faster turnaround time for signed documents. This speed boost made agreement ...processes much quicker. Camden Property Trust used Docusign to streamline workflows. The solution delivered measurable results for their business.

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Catchafire - Nonprofit

Docusign IAM for Sales helped Catchafire double its contracting capacity. The nonprofit platform used to rely on manual templates and spreadsheets, which slowed down agreement processing. After switc...hing to Docusign IAM, Catchafire saw a 77% reduction in time spent processing agreements. Sales and legal teams now handle twice as many contracts. The platform's AI features and Salesforce integration made contract generation fast and easy.

Read more →

Docusign eSignature: How to Sign a Document

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Frequently Asked Questions(FAQ)

for Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.11/5 ★

Read Reviews (116)
Custom Reports

3.37/5 ★

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Company

Docusign CEO says OpenAI's speed of development is forcing companies to move faster

DocuSign CEO Allan Thygesen highlighted the rapid pace of AI development by OpenAI, urging DocuSign to accelerate its roadmap. Despite a recent stock dip, DocuSign reported strong financial performance, with a 9% revenue increase. The company is leveraging AI, particularly through its partnership with OpenAI, to enhance its intelligent management suite, aiming for significant growth by Q4.

Partnership

Socure and Docusign Bring Identity Certainty to Every Signature with a Frictionless Experience for Every Signer

Docusign and Socure have formed a strategic partnership to integrate Socure's identity verification solutions into Docusign Identify. This collaboration aims to enhance identity certainty for Docusign's users by embedding Socure's AI-driven risk assessments, reducing reliance on outdated methods like knowledge-based authentication. The integration offers features like Sigma Identity Fraud and Socure Verify+ to streamline document signing with improved security and user experience.

Awards

Docusign Recognized in Salesforce 2025 Partner Innovation Awards - PR Newswire

Docusign received the Salesforce 2025 Partner Innovation Award for its Intelligent Agreement Management (IAM) for Sales solution, which integrates with Salesforce to streamline agreement processes. This recognition highlights Docusign's role in accelerating sales cycles and enhancing efficiency for customers like Kindsight. The award underscores Docusign's innovative contributions within the Salesforce ecosystem.

Awards

Docusign Recognized in Salesforce 2025 Partner Innovation Awards

Docusign received the Salesforce 2025 Partner Innovation Award in the High Technology category for its Intelligent Agreement Management for Sales solution. This recognition highlights Docusign's role in transforming sales processes within the Salesforce ecosystem, enabling faster agreement creation and management. The solution has notably improved efficiency for clients like Kindsight, reducing sales cycles and enhancing document workflows.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F