Docusign Overview

Docusign ensures secure and mobile digital business transformations. Contracts and documents can be signed for free.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Docusign.

Other use cases:

  • Communication Management
  • Engagement Management
  • Content Management
  • Collaboration
  • Products & Pricelist Management
  • Product Marketing
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Docusign Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign works with different mediums / channels such as E-Mail.

Docusign's features include Personalization, Templates, Recording, etc. and Docusign support capabilities include AI Powered, Email Support, Chat Support, etc. also Docusign analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It makes it easy once you have the app installed on your phone to get contract signed...." Peer review by Rhiannon R., Owner

Peer review evidence (same sources as the product rating summary)

"...I also like how DocuSign stores all contracts in one place, making it easy to reference. . ...." Peer review by Janell B., Floor Manager, Construction
"...DS works on a workflow process that can be customized to the needs of the business...." Peer review by Teresa Walter
"...One of the largest selling points to onboarding the producdt was the amount of time saved in processing agreements with the online student...." Peer review by Lisa R., Education

Docusign, eSign PDF, Signable, Xodo Sign (formerly eversign), Legalesign, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign

Top Industries

  • Real Estate
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Docusign is popular in Real Estate, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Docusign Customer wins, Customer success stories, Case studies

How can Docusign enhance your Sales Document Management process?

What Are the key features of Docusign for Workflow Management?

What solutions does Docusign provide for Onboarding?

How efficiently Does Docusign manage your Communication Management?

What solutions does Docusign provide for Engagement Management?

68 buyers and buying teams have used Cuspera to assess how well Docusign solved their Digital Signature needs. Cuspera uses 26889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign eSignature: How to Sign a Document

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Docusign

What is Docusign?

Docusign offers eSignature, a way to securely sign signatures on different devices for businesses in obtaining signatures.

Docusign eliminates manual tasks and increases convenience for customers and employees and sign documents using any device. It reduces hard costs and improves employee productivity. It also enables seamless integrations with client’s existing products via APIs.

It supports signatures in more than 43 languages and is highly secure and meets global stringent security standards. It also enables customization of signature fields and allows reusable templates. Further it helps to create a positive impact on the environment by digitizing your agreements.

What is Docusign used for?

Docusign is a Digital Signature Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sales Document Management, Workflow Management and Onboarding .

What are the top features of Docusign?

Personalization, Templates and Recording are some of the top features of Docusign.

Who uses Docusign?

Docusign is used by Real Estate, Computer Software and Information Technology And Services among other industries.

What are Docusign alternatives?

ESign PDF, Signable, Xodo Sign (Formerly Eversign) and Legalesign are popular alternatives for Docusign.

Where is Docusign located?

Docusign is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign for sales document management and workflow management

Docusign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (10)
Analytics

4.11/5

Read Reviews (116)
Custom Reports

3.37/5

Read Reviews (1067)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (10)
Analytics

4.11/5

Read Reviews (116)
Custom Reports

3.37/5

Read Reviews (1067)

Software Failure Risk Guidance

?

for Docusign

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign

DocuSign, Inc News

Product

DocuSign (DOCU) Brings AI Contract Automation Into Enterprise Legal Workflows

DocuSign launched an integration with Google Cloud's Gemini Enterprise for Legal, enhancing AI-powered contract automation for enterprise legal teams. This integration allows legal departments to automate and analyze contract workflows securely within Google Cloud, extending DocuSign's capabilities beyond e-signatures into broader Intelligent Agreement Management.

Product

Docusign and Slack: Moving Contracts at the Speed of Chat

Docusign has integrated its Intelligent Agreement Management (IAM) with Slack, enabling users to manage contracts directly within Slackbot. This integration allows for seamless contract generation, review, and synchronization with Salesforce, enhancing collaboration and reducing delays in the agreement lifecycle. The integration aims to streamline workflows and improve data accuracy across systems.

Product

Turn Contract Insights into Action with Docusign Iris AI Assistant and Agents

Docusign has launched new AI and agentic capabilities within its Intelligent Agreement Management platform, featuring Docusign Iris. These enhancements automate complex contract workflows, offering a conversational AI assistant, customizable agents, and dynamic portfolio analysis tools. The platform integrates with third-party systems like Salesforce and HubSpot, providing deep agreement context and governance to streamline contract lifecycles.

Financial

Docusign to Announce Second Quarter Fiscal 2027 Financial Results on September 3, 2026

Docusign will announce its second quarter fiscal 2027 financial results on September 3, 2026, after U.S. markets close. A conference call and webcast will follow to discuss financial performance and business outlook.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F