Customer stories

Product Business Settings

Recurly is popular in Internet, Computer Software, and Information Technology And Services industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

E-Commerce Software
Payment Gateways
Security
Incentives and Compensation Management

Recurly Product Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

How satisfied the customers are with Recurly use-cases

Reviews

"The NetSuite implementation was a huge effort and the team at Recurly helped us nail it!" - Paulo Junior
"When we chose Recurly as our subscription management and billing platform, we were looking for a lean and flexible solution, something that would be able to grow with us over time, and that works worldwide. With Recurly, we have a partner that works... everywhere around the world and is flexible to work with." - Pascal van Opzeeland

Recurly Customer Insights, Testimonials and Case Studies

What Are the key features of Recurly for Subscription Management?

What solutions does Recurly provide for Billing And Invoice Management?

How efficiently Does Recurly manage your Communication Management?

How does Recurly facilitate Workflow Management?

How can Recurly optimize your Engagement Management Workflow?

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Recurly testimonial

Paulo Junior

Financial Analyst

Pipefy

The NetSuite implementation was a huge effort and the team at Recurly helped us nail it! Testimonial By Paulo Junior
Recurly testimonial

Pascal van Opzeeland

Marketing Director

Userlike

When we chose Recurly as our subscription management and billing platform, we were looking for a lean and flexible solution, something that would be able to grow with us over time, and that works worldwide. With Recurly, we have a partner that works everywhere around the world and is flexible to wo...rk with.

Testimonial By Pascal van Opzeeland
Recurly testimonial

John Thorton

CEO

Black Propeller

The flexibility to use the payment gateway of your choice or even multiple payment gateways alone makes Recurly worth the investment. The savings in processing fees vs. Stripe more than covers the difference in cost. Testimonial By John Thorton
CUSTOMERS TESTIMONIALS
Recurly testimonial

Paulo Junior

Financial Analyst

Pipefy

The NetSuite implementation was a huge effort and the team at Recurly helped us nail it! Testimonial By Paulo Junior
Recurly testimonial

Pascal van Opzeeland

Marketing Director

Userlike

When we chose Recurly as our subscription management and billing platform, we were looking for a lean and flexible solution, something that would be able to grow with us over time, and that works worldwide. With Recurly, we have a partner that works everywhere around the world and is flexible to wo...rk with.

Testimonial By Pascal van Opzeeland
Recurly testimonial

John Thorton

CEO

Black Propeller

The flexibility to use the payment gateway of your choice or even multiple payment gateways alone makes Recurly worth the investment. The savings in processing fees vs. Stripe more than covers the difference in cost. Testimonial By John Thorton

Digital Reach - Marketing And Advertising

Recurly helped Digital Reach, a digital marketing agency, improve their subscription management. Their old system was hard to use and had poor support. With Recurly, they found an easy interface and ...quick setup. The analytics suite gave them clear insights into revenue and churn. Automated features like account updater and dunning made payment collection faster and easier. Support from Recurly was much better than before.

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Tailor Brands - Marketing And Advertising

Recurly helps Tailor Brands manage their subscription-based branding platform. Tailor Brands needed flexible payment models, an easy-to-use API, and a great user experience. They chose Recurly for it...s flexible payments, intuitive API, and strong dunning process. Recurly also supports over 30 currencies, helping Tailor Brands expand globally. This support lets Tailor Brands accept local payments and grow their customer base worldwide.

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WineDirect - Consumer Goods

Recurly automates subscription billing for WineDirect. WineDirect serves over 1,800 wineries with direct-to-consumer wine software. Recurly's platform streamlines billing, automates invoices, and pro...vides clean data for finance teams. Automated decline management and account updater features help recover up to 70% of failed renewals. WineDirect saves time and reduces manual work with Recurly's scalable workflows.

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Lucid Software - Computer Software

Recurly helped Lucid Software move from a freemium model to a successful global subscription business. Lucid needed a way to track users, manage subscription plans, and process payments as it grew. R...ecurly provided a unified platform for subscription management, payment processing, and compliance. This partnership supported Lucid’s rapid global growth and improved the subscriber experience. Lucid now serves over 100 million users in 180 countries.

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FabFitFun - Consumer Goods

Recurly helped FabFitFun solve payment failure issues as their subscription business grew to over a million members. FabFitFun worked with Recurly to create a custom retry model using machine learnin...g and tailored retry rules. This solution improved payment recovery rates and increased monthly revenue. FabFitFun also used Recurly to reduce churn and keep members loyal by offering flexible membership options and responding quickly to member needs. The results included higher revenue recovery and improved member retention.

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Unbounce - Marketing And Advertising

Recurly helps Unbounce reduce involuntary churn from failed payments. Unbounce used Recurly's Revenue Optimization Engine and Intelligent Retries to automate billing and recover lost revenue. With Re...curly, Unbounce saw a 19% year-over-year increase in recovered revenue. Half of failed accounts are recovered by day two. The platform gives Unbounce better insights and helps maintain PCI compliance. Unbounce uses Recurly to improve customer experience and test new dunning strategies.

Read on →
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (15)
Analytics

3.75/5

Read Reviews (167)
Custom Reports

3.47/5

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (15)
Analytics

3.75/5

Read Reviews (167)
Custom Reports

3.47/5

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive
 

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer - FinancialContent

Recurly has appointed Suzin Wold as Chief Marketing Officer. Wold, with over 25 years of experience in high-growth technology companies, will lead Recurly's global marketing strategy and brand positioning. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

Executive
 

Recurly appoints Schurk as Chief Revenue Officer - Advanced Television

Recurly has appointed Matt Schurk as Chief Revenue Officer to lead its global sales organization. Schurk, previously CRO at Auctane, brings a focus on scalable growth and customer-centric strategies. His appointment aligns with Recurly's ongoing product innovation and market expansion efforts.

Product
 

Recurly Launches Next Era of AI-Powered Subscription Growth to Meet Soaring Global Demand

Recurly has launched its Fall Release, introducing Recurly Compass, an AI-powered subscription strategist designed to enhance subscriber growth and retention. This release includes over 30 new features, such as AI-driven decision-making, tailored retention strategies, and expanded global payment options. Recurly aims to transform subscriber management by providing proactive tools to optimize revenue and subscriber engagement.

Executive
 

Recurly Appoints Jemima Bowden as its First Chief Human Resources ...

Recurly has appointed Jemima Bowden as its first Chief Human Resources Officer. Bowden, with over 20 years of experience in global technology and SaaS businesses, previously served as CHRO at Quorum Software. This strategic hire highlights Recurly's focus on enhancing employee experience amid its rapid expansion.

Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Financials

SERIES B