Recurly Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Communication Management, as the business use cases that they have been most satisfied with while using Recurly.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Promotion Management
  • Content Management
  • Lifetime Value Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recurly.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Establish Thought Leadership
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Recurly Use-Cases and Business Priorities: Customer Satisfaction Data

Recurly works with different mediums / channels such as E-Mail. and Mobile.

Recurly's features include Dashboard, Personalization, Feedback Surveys, etc. and Recurly support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Recurly analytics capabilities include Analytics, and Custom Reports.

Reviews

"Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting." - Devin Loftis

Recurly, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recurly is the best subscription management software and recurring billing platform, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions. It simplifies subscription and billing processes.

Popular Business Setting

for Recurly

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Recurly is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Recurly Customer wins, Customer success stories, Case studies

How can Recurly enhance your Subscription Management process?

How can Recurly optimize your Billing And Invoice Management Workflow?

How efficiently Does Recurly manage your Communication Management?

Why is Recurly the best choice for Workflow Management?

How can Recurly optimize your Engagement Management Workflow?

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Recurly testimonial

Devin Loftis

Chief Technology Officer

WineDirect
Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting. Testimonial By Devin Loftis
Recurly testimonial

Adam Hawes

Commercial Director

GatherContent
No other option was as elegant or sophisticated, with the breadth of features we needed. Testimonial By Adam Hawes
Recurly testimonial

Ben Zvaifler

Founder

PupBox
Recurly offered a lot of flexibility. Being able to offer fixed price discounts on a customer’s first box, even when the customer selected a longer-term plan, allowed us to drive exponentially more volume at a much lower cost. Testimonial By Ben Zvaifler
CUSTOMERS TESTIMONIALS
Recurly testimonial

Devin Loftis

Chief Technology Officer

WineDirect
Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting. Testimonial By Devin Loftis
Recurly testimonial

Adam Hawes

Commercial Director

GatherContent
No other option was as elegant or sophisticated, with the breadth of features we needed. Testimonial By Adam Hawes
Recurly testimonial

Ben Zvaifler

Founder

PupBox
Recurly offered a lot of flexibility. Being able to offer fixed price discounts on a customer’s first box, even when the customer selected a longer-term plan, allowed us to drive exponentially more volume at a much lower cost. Testimonial By Ben Zvaifler

Twitch - Entertainment

Recurly helped Twitch manage its subscription payments. Twitch chose Recurly for its simple API, responsive support, and strong scaling technology. Integration was fast and easy, taking less than a d...ay. Twitch moved resources away from payments and improved customer service. The team saved significant time compared to building their own system.

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Copper - Computer Software

Recurly helps Copper manage subscription billing and reduce churn. Copper uses Recurly’s flexible billing models to offer different plans and pricing. During the COVID-19 pandemic, Recurly enabled Co...pper to provide flexible payment options for customers. Copper relies on Recurly’s Revenue Optimization Engine to prevent involuntary churn and recover revenue. Integrations with NetSuite, Avalara, Stripe, Snowflake, and Looker streamline accounting and forecasting. Copper reports greater efficiency and a better customer experience with Recurly.

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HeatSense - Consumer Electronics - Small

HeatSense uses Recurly to manage subscriptions for its wearable athlete safety platform. The founder needed a solution that could handle both B2B and B2C memberships and integrate with Shopify. Recur...ly powers HeatSense’s recurring revenue, automates renewals, and manages customer lifecycles. The platform lets HeatSense focus on product innovation instead of building subscription tools. Recurly’s out-of-the-box features support growth and efficiency for HeatSense.

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Userlike - Information Technology And Services

Userlike used Recurly as its subscription management and billing platform. Userlike needed a flexible solution to support global growth. Recurly helped Userlike scale worldwide and manage subscriptio...ns easily. Userlike reduced churn by adding a pause subscription feature, which 20% of canceling users used. Userlike also shifted from live chat to messaging, helping clients connect better with their customers.

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Audiense - Marketing And Advertising

Audiense used Recurly to manage its subscription billing as it grew rapidly. Before Recurly, Audiense struggled with complex invoicing and tracking using a custom PayPal system. Recurly provided a se...cure and scalable solution that fit their needs. With Recurly, Audiense improved customer experience and managed thousands of customers without increasing team size. Audiense could quickly sign up new customers and scale efficiently.

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Kudos - Consumer Goods - Small

Recurly Commerce helped Kudos double their subscription revenue and increase average order value by 102% within three months. Kudos switched from Recharge to Recurly Commerce to fix checkout issues a...nd reduce customer support tickets. The seamless Shopify integration and intuitive shopper portal led to a dramatic drop in login-related support requests. Kudos now enjoys easier app integrations, faster support, and more first-time customers choosing subscriptions. The result is stronger customer relationships and rapid business growth.

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Frequently Asked Questions(FAQ)

for Recurly

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer

Recurly has appointed Suzin Wold as Chief Marketing Officer to lead its global marketing strategy, brand positioning, and go-to-market execution. Wold, with over 25 years of experience in high-growth technology companies, is recognized for building data-driven marketing organizations. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

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Executive

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer - FinancialContent

Recurly has appointed Suzin Wold as Chief Marketing Officer. Wold, with over 25 years of experience in high-growth technology companies, will lead Recurly's global marketing strategy and brand positioning. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

Read more →
Executive

Recurly appoints Schurk as Chief Revenue Officer - Advanced Television

Recurly has appointed Matt Schurk as Chief Revenue Officer to lead its global sales organization. Schurk, previously CRO at Auctane, brings a focus on scalable growth and customer-centric strategies. His appointment aligns with Recurly's ongoing product innovation and market expansion efforts.

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Product

Recurly Launches Next Era of AI-Powered Subscription Growth to Meet Soaring Global Demand

Recurly has launched its Fall Release, introducing Recurly Compass, an AI-powered subscription strategist designed to enhance subscriber growth and retention. This release includes over 30 new features, such as AI-driven decision-making, tailored retention strategies, and expanded global payment options. Recurly aims to transform subscriber management by providing proactive tools to optimize revenue and subscriber engagement.

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Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B