Customer stories

Product Business Settings

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services industries and is widely used by Small Business, Mid Market.

Integrations

Revenue Management
Other Demand Generation
Proposal Management
Lead Generation

GoCardless Product Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

How satisfied the customers are with GoCardless use-cases

Reviews

"...We are collecting direct debit payments for rent for tenants and also for mentoring clients where they have split the cost over a year...." Peer review by Administrator

GoCardless Customer Insights, Testimonials and Case Studies

 

Octopus Energy and GoCardless Complete 12bn Direct Debit Migration

Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5.5 million customer mandates. This collaboration... enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.

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Plum - Financial Services - Medium

GoCardless helped Plum automate recurring payments and reduce payment failures. Plum saw payment failures drop from 3.6% to 0.48% in three months using Success+. Monthly deposits increased by 131% si...nce November 2019. 70% of customer payments now go through GoCardless. Plum can now focus on product innovation instead of chasing payments. GoCardless provides a stable, cost-effective payment solution for Plum's financial services app.

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JustGiving - Internet

GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer more flexible bank payments. After switching, bank payment creation ro...se 18% month-on-month and failed payments dropped 10%. GoCardless enabled JustGiving to support more fundraisers and repeat donations. The migration moved 54,000 mandates with no losses. JustGiving now plans to use Instant Bank Pay for low-cost, one-off payments.

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DocuSign - Computer Software

DocuSign used GoCardless to offer a new payment method for subscription payments. Before GoCardless, DocuSign missed out on customers in some countries. After integrating GoCardless with Zuora, 11% o...f new customers chose GoCardless, with higher rates in the Netherlands and Germany. Customers using GoCardless spent 14% more on average. Retention rates for GoCardless payers reached 70%, higher than credit cards and PayPal. Overall conversion rates increased by 10% after adding GoCardless as a payment option.

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Plum - Financial Services

Plum uses GoCardless to automate recurring payments for its money management app. The company needed a reliable way to move money and reduce payment failures. With GoCardless and Success+, Plum cut p...ayment failures from 3.6% to 0.48% and saw a 131% increase in monthly deposits. Protect+ helped Plum save over £38,000 in nine months by fighting fraud. Plum also improved failed payment collection by 7.5 times.

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Bike Club - Consumer Services

GoCardless helps Bike Club manage recurring and one-off payments for its kids' bike subscription service. Bike Club collects 90% of its annual revenue through GoCardless, saving about three full-time... employees per year, or £100,000 in overhead. The company recovered £200,000 in failed payments over 18 months using Success+. Fraud rates dropped from 8% to 3% after switching to Instant Bank Pay. GoCardless made payments easier and improved profit margins for Bike Club.

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Welcome to the new era of payments

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Peers used GoCardless for payment management and workflow management

GoCardless Competitors

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)

GoCardless Integrations

GoCardless integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.67/5 ★

Read Reviews (34)
Data Import

4.35/5 ★

Read Reviews (19)

Chargebee Subscription Management

4.75 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Recurly

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

sticky.io Platform

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PandaDoc

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Exact Data

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for GoCardless

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Canva

4.69 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Brevo

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Partnership
 

Carnival Internet Teams Up With GoCardless to Simplify Broadband Payments

Carnival Internet has partnered with GoCardless to simplify broadband payments using GoCardless Direct Debit function. This collaboration allows Carnival Internet customers to automate their monthly payments, enhancing cash flow and customer retention. Additionally, Dotlines UK will integrate GoCardless into its telecom software platform, Catena, enabling other ISPs to access GoCardless digital bank payment solutions.

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Partnership
 

GoCardless expands partnership with FreeAgent

GoCardless has expanded its partnership with FreeAgent, the cloud accounting platform for small businesses. The collaboration now integrates GoCardless's Instant Bank Pay, an open banking-powered payment solution, and Success+, an AI-driven tool for automating failed payment recovery. This strengthens GoCardlesss presence in the fintech ecosystem and enhances payment automation for FreeAgent users.

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Partnership
 

iplicit Extends Partnership with GoCardless with In-App Direct Debit Functionality

iplicit, a cloud accounting fintech, has expanded its partnership with GoCardless to integrate GoCardless Direct Debit functionality directly within the iplicit platform. This collaboration enables mid-market businesses in the UK and Ireland to automate and streamline bank payment collections through in-app Direct Debit, enhancing payment efficiency and user experience.

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Partnership
 

GoCardless Announces Giacom Integration for Cloud Market Tools | GoCardless

GoCardless has announced a new integration with Giacom, enhancing cloud market tools for payment processing. This integration enables businesses to streamline subscription and invoice payments, improve cash flow, and reduce operational costs. The collaboration leverages GoCardlesss bank debit and open banking solutions, supporting efficient payment collection for small businesses and enterprises.

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GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

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Financials

SERIES G