GoCardless Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

Use Cases

Customers recommend Payment Management, Workflow Management, Contract Management, as the business use cases that they have been most satisfied with while using GoCardless.

Other use cases:

  • Digital Signature
  • Coaching
  • Products & Pricelist Management
  • Engaging And Following Up
  • Cause Marketing
  • Communication Management
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using GoCardless.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

GoCardless Use-Cases and Business Priorities: Customer Satisfaction Data

GoCardless's features include Dashboard, Alerts: Popups & Notifications, and Feedback Surveys. and GoCardless support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also GoCardless analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The fact that they specialise in managing my payment online with a simple and easy tool...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...Use recurring payment intelligence to predict and manage payment failures...." Recurring Payments | Collect & Manage Payments
"...We wanted a solution that would integrate easily into our existing workflows and that could provide solid reporting. ..." Reduce time to get paid
"...Pay as you go pricing, with low transaction fees and no monthly contract...." Improve cash flow

GoCardless, Square Payments, Stripe Connect, Stripe Payments, Adyen, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoCardless simplifies recurring payments. Businesses are enabled to collect payments directly from bank accounts.

Popular Business Setting

for GoCardless

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, and Mid Market,

GoCardless Customer wins, Customer success stories, Case studies

What makes GoCardless ideal for Payment Management?

11 buyers and buying teams have used Cuspera to assess how well GoCardless solved their Revenue Management needs. Cuspera uses 457 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Promotional feature - GoCardless

GoCardless is enhancing its presence in the health and fitness industry by providing flexible direct debit solutions to over 1,500 gyms across Europe. Clients like The Fitness Space and 3-1-5 Health ...Club benefit from improved cash flow management and reduced administrative burdens. Les Mills International integrated GoCardless with Magento, automating multi-country payment processes. GoCardless offers transparent pricing and high payment success rates without debt collection services.

Read on →
 

35, 000+ Businesses Have Selected GoCardless for Open Banking Payments

GoCardless has announced that over 35,000 businesses have adopted its open banking payment solutions, highlighting the company's success in democratizing access to this technology. The platform's fea...tures, such as intelligent routing and a bank guess feature, enhance user experience and reliability. This growth underscores GoCardless's role in advancing 'Pay by Bank' solutions, offering businesses a cost-effective and secure alternative to traditional card payments.

Read on →
 

Communicate Telecoms selects GoCardless to accelerate payout timings

Communicate Telecoms has expanded its partnership with GoCardless by adopting the AI-powered Same Day Settlement+ tool to enhance payout timings. This tool allows payments to be settled on the same d...ay, improving cash flow and enabling strategic investments. The partnership, which began seven years ago, has already achieved a 99.71% payment success rate through GoCardless' Direct Debit solution integrated with Xero.

Read on →

Virtual Spotter - Consumer Services - Small

Australia

GoCardless helped Virtual Spotter automate 95% of its payments, handling around 600 transactions a month. The integration with Xero lets them manage invoicing, collection, and reconciliation with jus...t one part-time finance employee. GoCardless enables easy international payments, with built-in FX conversion and lower fees than banks. Over five years, Virtual Spotter has never had a payment error, building strong customer trust. The team spends almost no time on payments admin, supporting their global growth.

The Back Room - Accounting - Small

New Zealand

The Back Room used GoCardless to automate payments and save $25,000 a year in bookkeeping costs. DSO dropped from 25 days to 8, improving cash flow. GoCardless integrated with Xero, removing manual p...ayment matching. The Back Room now collects payments in multiple currencies, helping global operations. Credit card fees dropped from 3% to less than 1%.

Octopus Energy - Energy - Large

London, UK

GoCardless powers Octopus Energy’s global payments, handling over £1 billion monthly in the UK. The platform enabled a seamless migration of 5.5 million accounts and £12 billion in annual payments. R...efunds now reach customers in 1–2 days, down from five. Octopus recaptured £48 million in failed payments in a year using machine learning. Centralized payments cut costs and freed teams to focus on customer service.

Welcome to the new era of payments

Video Thumbnail
lightning

Peers used GoCardless for payment management and workflow management

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Custom Reports

4.65/5

Read Reviews (60)
Analytics

4.34/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Custom Reports

4.65/5

Read Reviews (60)
Analytics

4.34/5

Read Reviews (23)

Software Failure Risk Guidance

?

for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Product

GoCardless and Sequence Partner to Launch Native Direct Debit ...

GoCardless and Sequence have partnered to launch a native Direct Debit integration. This integration allows businesses to automate payment collection for both one-off invoices and recurring billing within their existing billing systems. The collaboration aims to enhance cash flow management by reducing manual payment processes and increasing payment success rates.

Product

GoCardless and Intelligent Billing Partner to Automate the Billing-to ...

GoCardless has partnered with Intelligent Billing to integrate its Direct Debit and open banking payment services into the Intelligent Billing platform. This integration automates the billing-to-cash cycle for telecoms and MSPs, enhancing efficiency and cash flow management. The solution includes GoCardless's AI-powered Success+ tool, which improves payment recovery rates.

Financial

GoCardless sees revenue boost, undertook 2025 restructure

GoCardless reported a revenue increase from 131.3m to 155.5m in 2025, driven by new customer acquisitions and renewals. The company reduced losses from 33.6m to 25.5m and achieved its first positive EBITDA quarter. A restructuring led to 90 redundancies as part of cost-cutting and expansion plans. The acquisition by Mollie for 1.1bn was announced post-reporting period.

Financial

GoCardless Records Profit Pursuit with Revenue Surge Amid Restructuring

GoCardless, a UK-based fintech company, reported a revenue increase from 131.3 million to 155.5 million for the year ending June 2025. This growth is attributed to successful customer acquisitions and the strategic acquisition of Nuapay, boosting payment processing volumes to 79.2 billion. Despite a restructuring impacting 90 roles, GoCardless achieved its first positive EBITDA quarter on an adjusted basis in late 2025.

GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

Financials

SERIES G