GoCardless Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

Use Cases

Customers recommend Payment Management, Workflow Management, Contract Management, as the business use cases that they have been most satisfied with while using GoCardless.

Other use cases:

  • Digital Signature
  • Coaching
  • Products & Pricelist Management
  • Engaging And Following Up
  • Cause Marketing
  • Communication Management
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using GoCardless.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

GoCardless Use-Cases and Business Priorities: Customer Satisfaction Data

GoCardless's features include Dashboard, Alerts: Popups & Notifications, and Feedback Surveys. and GoCardless support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also GoCardless analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It recently came to our attention that GoCardless had implemented something on their customer sign-up forms for customers to state that their bank account required multiple signatories...." Peer review by Anonymous Reviewer

GoCardless, Square Payments, Stripe Connect, Stripe Payments, Adyen, etc., all belong to a category of solutions that help Payment Gateways. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoCardless simplifies recurring payments. Businesses are enabled to collect payments directly from bank accounts.

Popular Business Setting

for GoCardless

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, and Mid Market,

GoCardless Customer wins, Customer success stories, Case studies

How does GoCardless facilitate Payment Management?

11 buyers and buying teams have used Cuspera to assess how well GoCardless solved their Payment Gateways needs. Cuspera uses 457 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Payment Gateways needs.

 

35, 000+ Businesses Have Selected GoCardless for Open Banking Payments

GoCardless has announced that over 35,000 businesses have adopted its open banking payment solutions, highlighting the company's success in democratizing access to this technology. The platform's fea...tures, such as intelligent routing and a bank guess feature, enhance user experience and reliability. This growth underscores GoCardless's role in advancing 'Pay by Bank' solutions, offering businesses a cost-effective and secure alternative to traditional card payments.

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Communicate Telecoms selects GoCardless to accelerate payout timings

Communicate Telecoms has expanded its partnership with GoCardless by adopting the AI-powered Same Day Settlement+ tool to enhance payout timings. This tool allows payments to be settled on the same d...ay, improving cash flow and enabling strategic investments. The partnership, which began seven years ago, has already achieved a 99.71% payment success rate through GoCardless' Direct Debit solution integrated with Xero.

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Octopus Energy and GoCardless Complete 12bn Direct Debit Migration

Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5.5 million customer mandates. This collaboration... enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.

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JustGiving - Internet - internet

GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer better payment options. With Instant Bank Pay, JustGiving cut payment ...costs by 70-80%. The company also saw an 18% increase in new bank payments each month. GoCardless made it easier for donors to give and helped more money reach good causes.

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Bike Club - Consumer Services - consumer services

GoCardless helps Bike Club manage recurring and one-off payments for its kids' bike subscription service. Bike Club collects 90% of its annual revenue through GoCardless, saving about three full-time... employees per year, or £100,000 in overhead. The company recovered £200,000 in failed payments over 18 months using Success+. Fraud rates dropped from 8% to 3% after switching to Instant Bank Pay. GoCardless made payments easier and improved profit margins for Bike Club.

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Plum - Financial Services - financial services

Plum uses GoCardless to automate recurring payments for its money management app. The company needed a reliable way to move money and reduce payment failures. With GoCardless and Success+, Plum cut p...ayment failures from 3.6% to 0.48% and saw a 131% increase in monthly deposits. Protect+ helped Plum save over £38,000 in nine months by fighting fraud. Plum also improved failed payment collection by 7.5 times.

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Welcome to the new era of payments

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Peers used GoCardless for payment management and workflow management

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Financial

GoCardless sees revenue boost, undertook 2025 restructure

GoCardless reported a revenue increase to 155.5m for 2025, driven by new customer acquisitions and renewals. The company reduced losses to 25.5m and achieved its first positive EBITDA quarter. A 2025 restructuring aimed at cost control included redundancies and new hubs in London and Lisbon. GoCardless processed 79.2bn in payments, aided by acquiring Nuapay.

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Partnership

UK Fintech GoCardless Broadens Partnership with Strategic Imperatives

GoCardless has expanded its partnership with Strategic Imperatives by integrating its Outbound Payments functionality into the Elevate IQ platform. This enhancement automates account-to-account payment processes, improving efficiency and customer experience for telecom and utility providers. The integration also includes GoCardless' Success+ engine, boosting payment recovery and data security.

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Partnership

Strategic Imperatives Expands GoCardless Integration To Automate End-To ...

Strategic Imperatives has expanded its integration with GoCardless to automate end-to-end payment processes. This enhancement aims to streamline payment operations for businesses, leveraging GoCardless's payment processing capabilities.

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Product

Fintech GoCardless Introduces MCP : An AI-Native Solution For Bank ...

GoCardless has launched the Model Context Protocol (MCP), an AI-native tool that allows developers and merchants to interact with its bank payment platform using natural language. MCP simplifies payment system integration by enabling users to connect large language models directly to GoCardless, facilitating faster and more intuitive setup processes. This innovation aims to democratize bank payments and enhance user engagement across various sectors.

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GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

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Financials

SERIES G