Dropbox Overview

This is a summary of the comprehensive capabilities and benefits of Dropbox based on over 53495 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Dropbox, Evernote, Dropbox Business, Microsoft OneDrive for Business, Egnyte, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Dropbox is right for your needs? Our Cuspera AI engine can evaluate how Dropbox fits your specific business needs, industry, and context. Get your personalized assessment report today.

Dropbox supports business activities such as:

  • Content Management
  • Collaboration
  • Sales Document Management
  • Communication Management
  • Workflow Management

Dropbox can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Grow Market Share, Launch New Products, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Dropbox's capabilities include Personalization, Alerts: Popups & Notifications, Recording, etc.

Dropbox Education Vertical is its biggest customer base.

Reviews

"Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. " - Sahir Zaveri

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Collaboration , Sales Document Management , as the business use cases that they have been most satisfied while using Dropbox.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management

4.68/5 ★

Read Reviews (3033)

"...I use Dropbox in 3 different ways: First, I use it to securely share documents with clients...."
content sharing

4.72/5 ★

Read Reviews (2869)

"...Dropbox Business is perfect for sharing large documents that are too big to be sent over an email...."
content publishing

4.14/5 ★

Read Reviews (72)

"...The content library should be easy to find, so people don t waste time searching and your marketing team doesn t get lazy when trying to upload new content...."
content curation

4.70/5 ★

Read Reviews (37)

"...I like that I am notified of edits and additional content shared in the account...."
searching for content

2.64/5 ★

Read Reviews (8)

"...If you spring for the Professional plan (the $19.99/month or $199/year option), that plan offers access to Smart Sync (which lets you access all of your Dropbox files from any connected device) and full text search (which lets you search the text content of all of your files, including documents you scan with the mobile Dropbox app)...."
content tracking

4.16/5 ★

Read Reviews (2)

"...I also love how you can keep track of content in files...."
Collaboration

4.45/5 ★

Read Reviews (2845)

"...Collaborating together on files, being able to upload images whilst out and about via a smartphone then the team at the office can access/ pick them up instantly...."
Sales Document Management

4.75/5 ★

Read Reviews (2502)

"...I am also share my docs with my friends and access them on their mobile phones very easily...."
document sharing

4.82/5 ★

Read Reviews (2166)

"...With DropBox was easy to share, store, fast, intuitive and a great way to store and share your documents...."
contract management

4.64/5 ★

Read Reviews (160)

"...It integrates neatly with our Accounting System (KashFlow), our Contracts Management System (Hello Sign) and Zapier...."
digital signature

4.71/5 ★

Read Reviews (117)

"...storage!. -I have to say anyone can use this program -great for people who have access to internet -great for users who aren t great with technology -send docs for review and signature to literally anyone -works great for contracts and lease agreements -stores..."
proposal & quote management

4.39/5 ★

Read Reviews (68)

"...And if your organization has a ton of information to manage and distribute, Dropbox is obviously an excellent option...."
PEER EXPERIENCES
Content Management

4.68/5 ★

Read Reviews (3033)

"...I use Dropbox in 3 different ways: First, I use it to securely share documents with clients...." Peer review by Brad Pearce, Member, Pearce Law PLLC
content sharing

4.68/5 ★

Read Reviews (2869)

content publishing

4.68/5 ★

Read Reviews (72)

content curation

4.68/5 ★

Read Reviews (37)

searching for content

4.68/5 ★

Read Reviews (8)

content tracking

4.68/5 ★

Read Reviews (2)

Collaboration

4.45/5 ★

Read Reviews (2845)

"...Collaborating together on files, being able to upload images whilst out and about via a smartphone then the team at the office can access/ pick them up instantly...." Peer review by User in Information Technology and Services, Information Technology and Services
Sales Document Management

4.75/5 ★

Read Reviews (2502)

"...I am also share my docs with my friends and access them on their mobile phones very easily...." Peer review by Ami Kumar, Computer Software
document sharing

4.75/5 ★

Read Reviews (2166)

contract management

4.75/5 ★

Read Reviews (160)

digital signature

4.75/5 ★

Read Reviews (117)

proposal & quote management

4.75/5 ★

Read Reviews (68)

77+ more Business Use Cases

Our AI advisor, Wyz, harnessed 53495 insights from peers and experts to help you assess how these Dropbox use cases fit your Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes

Murray Bell

Founder and Executive Creative Director

Semi Permanent

Dropbox easily allows me to transfer what’s in my mind to another person. Testimonial By Murray Bell
CUSTOMERS TESTIMONIALS

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes

Murray Bell

Founder and Executive Creative Director

Semi Permanent

Dropbox easily allows me to transfer what’s in my mind to another person. Testimonial By Murray Bell

Case Studies

COMPANY CASE STUDIES
Case Study Semi Permanent

How an artistic vision from collaborators around the world became their most ambitious project to date with Dropbox

Read More
Case Study Sundance Film Festival

How the Sundance Film Festival reinvented itself with Dropbox

Read More
Case Study King Children

How collaborating on Dropbox makes King Children's mission possible in their video series The Drop In, produced in partnership with Wired Brand Lab.

Read More

Frequently Asked Questions(FAQ)

for Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Evernote, Dropbox Business, Microsoft OneDrive For Business and Egnyte are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Dropbox to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Dropbox

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.78/5 ★

Read Reviews (2763)
Alerts: popups & Notifications

2.40/5 ★

Read Reviews (477)
Recording

4.45/5 ★

Read Reviews (328)
Auto update

4.30/5 ★

Read Reviews (139)
Templates

4.44/5 ★

Read Reviews (127)
FEATURES RATINGS AND REVIEWS
Personalization

3.78/5 ★

Read Reviews (2763)
Alerts: popups & Notifications

2.40/5 ★

Read Reviews (477)
Recording

4.45/5 ★

Read Reviews (328)
Auto update

4.30/5 ★

Read Reviews (139)
Templates

4.44/5 ★

Read Reviews (127)

IT and Other Capabilities

for Dropbox

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.82/5 ★

Read Reviews (8613)
Data Export

3.46/5 ★

Read Reviews (8623)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.82/5 ★

Read Reviews (8613)
Data Export

3.46/5 ★

Read Reviews (8623)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.78/5 ★

Read Reviews (290)
Email Support

3.35/5 ★

Read Reviews (219)
Phone Support

3.08/5 ★

Read Reviews (229)
24/7 Support

2.92/5 ★

Read Reviews (3304)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.78/5 ★

Read Reviews (290)
Email Support

3.35/5 ★

Read Reviews (219)
Phone Support

3.08/5 ★

Read Reviews (229)
24/7 Support

2.92/5 ★

Read Reviews (3304)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.06/5 ★

Read Reviews (59)
Custom Reports

4.03/5 ★

Read Reviews (1932)
Analytics

3.52/5 ★

Read Reviews (261)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.06/5 ★

Read Reviews (59)
Custom Reports

4.03/5 ★

Read Reviews (1932)
Analytics

3.52/5 ★

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Vendor Profile Details

Company Name

Dropbox

Company Website

https://www.dropbox.com/

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO