Dropbox Overview

Dropbox simplifies workflow for users, allowing more time to stay in their flow. More efficient work processes are facilitated through Dropbox.com.

Use Cases

Customers recommend Content Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using Dropbox.

Other use cases:

  • Communication Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Advertisement
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
See all business priorities See less business priorities

Dropbox Use-Cases and Business Priorities: Customer Satisfaction Data

Dropbox works with different mediums / channels such as E-Mail.

Dropbox's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Dropbox support capabilities include AI Powered, Chat Support, Email Support, etc. also Dropbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation." - Ann Kappes

Peer review evidence (same sources as the product rating summary)

"...This software is great for storing all kinds of documents and sharing it with friends and colleges...." Peer review by Jan-Hendrik Boshoff, Oil & Energy
"...Share presentation decks, sharing photos, videos, any type of file format including website backups, and Wordpress themes...." Peer review by Josepf H., Marketing and Advertising
"...It was clogging up our system and email server because we use it for approximately 5000 client contracts a year...." Peer review by David Hartzell

Dropbox, Intelligencebank DAM, Lokalise, Google Drive, Miro, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dropbox is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Dropbox Customer wins, Customer success stories, Case studies

What solutions does Dropbox provide for Content Management?

How does Dropbox address your Collaboration Challenges?

How can Dropbox optimize your Sales Document Management Workflow?

How does Dropbox address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Mary Ashley Krogh (MAK)

Illustrator and Graphic Designer

Bound for Nowhere

Dropbox has been tremendously helpful for social media. I can hop on anytime and pull whatever photo is inspiring me to post. Testimonial By Mary Ashley Krogh (MAK)
CUSTOMERS TESTIMONIALS
Dropbox testimonial

Ann Kappes

Director of Art Partnerships

Creativity Explored

We’re a grass-roots non-profit. When we use a tool that the rest of the design world uses, it helps professionalise our organisation. Testimonial By Ann Kappes
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Mary Ashley Krogh (MAK)

Illustrator and Graphic Designer

Bound for Nowhere

Dropbox has been tremendously helpful for social media. I can hop on anytime and pull whatever photo is inspiring me to post. Testimonial By Mary Ashley Krogh (MAK)
 

Yun Hong Min - Entertainment - Small

South Korea

Dropbox Replay helped Yun Hong Min manage K-drama post-production across a 13-hour time zone gap. Fast uploads and frame-specific comments made remote teamwork easier. The team saved 20% of their tim...e using Dropbox for planning, sharing, and feedback. Dropbox Transfer enabled efficient large file sharing. Security features and permission controls gave peace of mind. The intuitive interface let the team adapt quickly without extra training.

 

YEVU - Apparel & Fashion - Small

Accra, Ghana

Dropbox helps YEVU, a Ghanaian-Australian fashion brand, manage remote production across continents. The team of 30 uses Dropbox to share fabric photos, digital patterns, and campaign images between ...Ghana and Sydney. Dropbox enables real-time collaboration and transparency for their women-led team. YEVU now produces nearly 9,000 garments a year and supports sustainable jobs for women in Ghana.

 

Westchester Publishing Services - Publishing - Small

Danbury, USA

Dropbox helped Westchester Publishing Services simplify file sharing and client collaboration. The company used Dropbox to centralize processes, making it easier to manage projects for over 600 publi...shers. After adopting Dropbox Sign, Westchester onboarded 250 clients in one year, cutting onboarding time from days to 20 minutes. Dropbox tools enabled faster growth, higher revenue, and smoother communication across global offices. Clients trust Dropbox for secure, reliable file management.

 

Valiant Entertainment - Entertainment - Small

New York, USA

Dropbox helped Valiant Entertainment work with over 100 freelance artists and writers. The company needed to speed up comic book production and meet weekly deadlines. Dropbox made it easy to share fi...les and track progress from anywhere. Valiant avoided delays, even during major events like hurricane Sandy. For two years, every comic was published on time, which is rare in the industry.

 

University of Florida - Education - Large

Gainesville, USA

Dropbox helped the University of Florida connect 102 facilities across 67 counties. The university needed a secure, easy way for over 5,000 employees to collaborate and manage files. Dropbox made it ...simple for staff to share folders and work together, even with remote teams and external partners. Researchers use Dropbox to share sensitive files and videos, including with international collaborators. IT staff report fewer support requests and praise Dropbox for its ease of use and security.

 

TV Asahi - Media Production - Large

Tokyo, Japan

TV Asahi used Dropbox to move file sharing to the cloud. The company needed to stop using paper and improve how it shared large video and graphics files. Dropbox made it easy for teams to preview and... share files, even in special formats, without downloading. Security features like multifactor authentication and centralized monitoring helped protect business data. TV Asahi now shares files faster, works better with outside partners, and reduced IT risks.

Do More with Dropbox

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

The product provides the ability to access the content on the go by safely syncing them across all the devices, including computers and smartphones. Features like Dropbox Spaces, starred content, offline access, and a doc scanner makes collaborating with others simple.

Dropbox Smart Sync technology updates the files across devices each time changes are made to any file. Also, its LAN sync feature gives the users flexibility to transfer the files on the local network. The files saved in Dropbox can be accessed offline, without internet connectivity and any deleted file can be recovered within 30 days.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Intelligencebank DAM, Lokalise, Google Drive and Miro are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.
lightning

Peers used Dropbox for content management and collaboration

Dropbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Dropbox, Inc. News

Executive

Tech Moves: Seattle tech exec named Dropbox CPO; Xbox VP among layoffs

Mike Torres, a former executive at Amazon, Microsoft, and Google, has joined Dropbox as its first chief product officer. Torres will focus on aligning product development with customer needs.

Product

Gemini Spark is now available on macOS, integrates with Canva, Dropbox, and Zillow ...

Google has updated its AI agent, Gemini Spark, to include new integrations with services like Dropbox, Canva, and Zillow. This integration allows users to manage tasks across these platforms from a single interface.

Executive

Dropbox Founder Drew Houston to Step Down After 19 Years as CEO

Drew Houston, founder of Dropbox, is stepping down as CEO after 19 years. He will transition to executive chairman, while Ashraf Alkarmi, currently product chief, will become co-CEO and later the sole CEO. This leadership change occurs as Dropbox navigates slower growth and aims to enhance its product strategy.

Executive

Dropbox CEO Drew Houston to step down after 19 years at cloud ...

Dropbox CEO Drew Houston will step down after 19 years, transitioning to executive chairman. Ashraf Alkarmi, promoted from product chief, will become co-CEO and eventually take over as CEO. Houston aims to pursue entrepreneurial ventures in AI. Dropbox also announced Mike Torres will join as chief product officer from Google.

Dropbox, Inc. Profile

Company Name

Dropbox, Inc.

Company Website

//dropbox.com

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO