Dropbox Overview

Dropbox simplifies workflow for users, allowing more time to stay in their flow. More efficient work processes are facilitated through Dropbox.com.

Use Cases

Customers recommend Content Management, Collaboration, Sales Document Management, as the business use cases that they have been most satisfied with while using Dropbox.

Other use cases:

  • Communication Management
  • Workflow Management
  • Social Media Management
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dropbox.

Other priorities:

  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Navigation
  • Shorten Ramp Up Time
  • Manage Risk
See all business priorities See less business priorities

Dropbox Use-Cases and Business Priorities: Customer Satisfaction Data

Dropbox works with different mediums / channels such as E-Mail.

Dropbox's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Dropbox support capabilities include AI Powered, Chat Support, Email Support, etc. also Dropbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"Creative growth happens when you don’t have to worry about managing storage." - Andi Scull

Peer review evidence (same sources as the product rating summary)

"...Dropbox Business is perfect for sharing large documents that are too big to be sent over an email...." Peer review by Samantha Atkielski, Health, Wellness and Fitness
"...It makes it really convenient to collaborate and be able to work on projects while being mobile...." Peer review by Ashleigh Pickett, Publishing
"...It makes it easy to securely share documents across sites...." Peer review by User in Higher Education, Education

Dropbox, Intelligencebank DAM, Lokalise, Google Drive, Miro, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dropbox

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dropbox is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Dropbox Customer wins, Customer success stories, Case studies

Why is Dropbox the best choice for Content Management?

How can Dropbox optimize your Collaboration Workflow?

How can Dropbox optimize your Sales Document Management Workflow?

Why is Dropbox the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Dropbox solved their Collaboration and Productivity needs. Cuspera uses 53495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Murray Bell

Founder and Executive Creative Director

Semi Permanent

Dropbox easily allows me to transfer what’s in my mind to another person. Testimonial By Murray Bell
CUSTOMERS TESTIMONIALS
Dropbox testimonial

Andi Scull

Founder and Creative Director

HOPE Organization

Creative growth happens when you don’t have to worry about managing storage. Testimonial By Andi Scull
Dropbox testimonial

Sahir Zaveri

CEO

King Children

Dropbox version control is very important. You may want to go back to an earlier version because there’s an idea in there that you really like. Testimonial By Sahir Zaveri
Dropbox testimonial

Murray Bell

Founder and Executive Creative Director

Semi Permanent

Dropbox easily allows me to transfer what’s in my mind to another person. Testimonial By Murray Bell

Surefire Video - Marketing And Advertising - Small

Atlanta, USA

Dropbox helped Surefire Video cut video editing time by 75%. The agency tripled its project volume and saved 80% on storage costs. Dropbox made file sharing and collaboration fast and easy for the te...am. Surefire Video now delivers projects to clients in days, not weeks. The agency grew its business and increased revenue using Dropbox.

Pathfinders Advertising - Marketing And Advertising - Small

USA

Dropbox Dash helped Pathfinders Advertising save 750 hours per employee each year. The agency struggled with fragmented information across Dropbox, Teams, and email. Dropbox Dash unified search acros...s all tools, letting teams find files, chats, and documents in one place. Employees now spend less time searching and more time on strategic work. The solution reduced repeated questions and sped up project starts.

More Than Cars - Marketing And Advertising - Small

Syracuse, USA

Dropbox Dash helped More Than Cars save $4,000 each week. The team cut file search time by 80%. They now find, move, and share content faster. Dropbox Dash connects all their tools in one place. The ...team saves 20 hours every week. This lets them focus on making more content for car dealerships.

Figma - Computer Software - Medium

San Francisco, USA

Figma’s brand team uses Dropbox to organize creative assets and streamline collaboration. Dropbox helps them keep work-in-progress and finished files separate, making it easy to find and share assets.... The team uses Dropbox Paper to embed Figma design files, improving version control and communication. Dropbox Capture enables asynchronous updates across time zones, supporting remote teamwork. These tools help Figma’s creative team work faster and collaborate more effectively.

 

Southbase Group - Construction - Small

New Zealand

Dropbox Dash helped Southbase Group save hours on job sites by making information easy to find. Teams used Dash’s AI-powered search to access documents quickly, reducing risk and cutting down on IT s...upport requests. Southbase created project-based content collections, letting teams compare and search through 150 documents for a live airport project. This improved collaboration and kept everyone aligned on safety and requirements. The IT team saw less stress and smoother workflows across the company.

 

Seihou Kensetsu Co., Ltd. - Construction - Small

Ise, Japan

Dropbox helped Seihou Kensetsu Co., Ltd. standardize construction meeting books. Employees now share and access documents from anywhere, reducing errors and delays. The company cut document prep and ...revision work by about 10 hours per month. Dropbox also made file sharing with subcontractors easier and reduced paper use. Hard disk space issues were solved, and work efficiency improved.

Do More with Dropbox

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Dropbox

What is Dropbox?

Dropbox is a file hosting service designed for global workforce or any individual looking for a central location to store both the cloud content and traditional files. This smart workspace offers cloud storage, personal cloud, file synchronization, and client software.

The product provides the ability to access the content on the go by safely syncing them across all the devices, including computers and smartphones. Features like Dropbox Spaces, starred content, offline access, and a doc scanner makes collaborating with others simple.

Dropbox Smart Sync technology updates the files across devices each time changes are made to any file. Also, its LAN sync feature gives the users flexibility to transfer the files on the local network. The files saved in Dropbox can be accessed offline, without internet connectivity and any deleted file can be recovered within 30 days.

What is Dropbox used for?

Dropbox is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Collaboration and Sales Document Management .

What are the top features of Dropbox?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Dropbox.

Who uses Dropbox?

Dropbox is used by Education, Information Technology And Services and Computer Software among other industries.

What are Dropbox alternatives?

Intelligencebank DAM, Lokalise, Google Drive and Miro are popular alternatives for Dropbox.

Where is Dropbox located?

Dropbox is headquartered at San Francisco, CA.
lightning

Peers used Dropbox for content management and collaboration

Dropbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (59)
Custom Reports

4.03/5

Read Reviews (1932)
Analytics

3.52/5

Read Reviews (261)

Software Failure Risk Guidance

?

for Dropbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Dropbox

Dropbox, Inc. News

Executive

Tech Moves: Seattle tech exec named Dropbox CPO; Xbox VP among layoffs

Mike Torres, a former executive at Amazon, Microsoft, and Google, has joined Dropbox as its first chief product officer. Torres will focus on aligning product development with customer needs.

Product

Gemini Spark is now available on macOS, integrates with Canva, Dropbox, and Zillow ...

Google has updated its AI agent, Gemini Spark, to include new integrations with services like Dropbox, Canva, and Zillow. This integration allows users to manage tasks across these platforms from a single interface.

Executive

Dropbox Founder Drew Houston to Step Down After 19 Years as CEO

Drew Houston, founder of Dropbox, is stepping down as CEO after 19 years. He will transition to executive chairman, while Ashraf Alkarmi, currently product chief, will become co-CEO and later the sole CEO. This leadership change occurs as Dropbox navigates slower growth and aims to enhance its product strategy.

Executive

Dropbox CEO Drew Houston to step down after 19 years at cloud ...

Dropbox CEO Drew Houston will step down after 19 years, transitioning to executive chairman. Ashraf Alkarmi, promoted from product chief, will become co-CEO and eventually take over as CEO. Houston aims to pursue entrepreneurial ventures in AI. Dropbox also announced Mike Torres will join as chief product officer from Google.

Dropbox, Inc. Profile

Company Name

Dropbox, Inc.

Company Website

//dropbox.com

HQ Location

San Francisco, CA

Employees

1001-5000

Social

Financials

IPO