Spotler CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

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The CRM That Grows With Your Business

Spotler CRM Overview

Really Simple Systems CRM includes all essential sales and marketing features in an easy-to-use platform. Spotler CRM offers a powerful and integrated solution.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Spotler CRM.

Other use cases:

Campaign Management
Communication Management
Lead Tracking
Generation Of New Leads
Lead Management
Social Media Management
Forecasting

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler CRM.

Other priorities:

Increase Sales & Revenue
Improve ROI
Grow Market Share
Improve Internal Communications
Improve Stakeholder Relations
Improve Visibility
Scale Best Practices
Build Brand Awareness
Improve Efficiency
Launch New Products
Improve Digital And Social Presence

See all business priorities See less business priorities

Spotler CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler CRM works with different mediums / channels such as Phone Calls. Chat. Skype etc.

Spotler CRM's features include Recording, Dashboard, Personalization, etc. and Spotler CRM support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Spotler CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"The CRM has been a huge enabler, certainly with managing our client relationships." - Ruth Morse

Spotler CRM, Less Annoying CRM, Teamgate CRM, Freshsales, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spotler CRM

Top Industries

Non-Profit Organization Management
Computer Software
Information Technology and Services

Popular in

Small Business
Mid Market
Enterprise

Spotler CRM is popular in Non-Profit Organization Management, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Spotler CRM Use Cases

How does Spotler CRM address your Helpdesk Management Challenges?

What solutions does Spotler CRM provide for Contact List Management?

The software facilitates effective contact management, allowing for the tracking of business contacts across various departments. Users can capture customer information, share documents, and assign tasks with due dates. The system's contact management functionality is limited by the inability to delete past contacts, and its search capabilities could be enhanced.

"...To capture contacts from Office 365 that do not have a Company name associated, a CRM account titled From Office 365 will be automatically created in your CRM. ..." Microsoft Office 365 Integration with Really Simple Systems CRM

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What makes Spotler CRM ideal for Engagement Management?

The system supports tracking and managing engagements with prospects and customers. It facilitates follow-up activities and provides insights into customer interactions. Its primary focus on email communication limits its effectiveness for monitoring engagements across various channels.

"...We use it to track opportunities and tasks for followup...." Peer review by Kimberly Pruitt, Owner/Manager, Jail Service and Maintenance

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Why is Spotler CRM the best choice for Campaign Management?

What solutions does Spotler CRM provide for Communication Management?

The system facilitates communication management through its integrated email marketing module, enabling users to create and send marketing campaigns, emails, and newsletters directly from the CRM platform. It also allows for bulk email sending and protects sender reputation by limiting the number of emails sent at a time. The system's email sending capabilities have limitations in terms of ease of use and the format of the email program.

"...Combine this with our two-way MailSync to create a timeline of your emails to and from each contact in the CRM, helping you manage your communications, opportunities and relationships, all from one page. ..." Microsoft Office 365 Integration with Really Simple Systems CRM

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11 buyers and buying teams have used Cuspera to assess how well Spotler CRM solved their CRM needs. Cuspera uses 3116 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Ruth Morse Third Age Health	The CRM has been a huge enabler, certainly with managing our client relationships. Testimonial By Ruth Morse
Neil Gilmartin NT Software Consultancy	Not only does Really Simple Systems act as a digital database, but it also allows me to crunch my data and laser target my market segment. Testimonial By Neil Gilmartin
Matt Jessop British Red Cross	The CRM system not only allows us to keep co-ordinated but we are also able to gain an advanced insight into the data we possess and we are able to create reports through the CRM in seconds, which is a huge step forward for us. Testimonial By Matt Jessop

CUSTOMERS	TESTIMONIALS
Ruth Morse Third Age Health	The CRM has been a huge enabler, certainly with managing our client relationships. Testimonial By Ruth Morse
Neil Gilmartin NT Software Consultancy	Not only does Really Simple Systems act as a digital database, but it also allows me to crunch my data and laser target my market segment. Testimonial By Neil Gilmartin
Matt Jessop British Red Cross	The CRM system not only allows us to keep co-ordinated but we are also able to gain an advanced insight into the data we possess and we are able to create reports through the CRM in seconds, which is a huge step forward for us. Testimonial By Matt Jessop

Case Studies

Education

CASE STUDY Radboud University

Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses one WhatsApp number and Spotler's dashboard to let many staff reply at once. They track que...stion history and add tags to see common topics. Live Chat is cheaper than their old chat tool. Students get quick answers because the system is easy to use and the team is large.

Apparel & Fashion

CASE STUDY Luke 1977

Spotler's personalisation features helped Luke 1977 boost sales and customer retention. The menswear brand faced slow website performance and limited control over cart abandonment emails. Spotler's e...mail marketing and personalisation tools gave the team better campaign visibility and control. Luke 1977 achieved a 30% increase in sales and lowered cart abandonment rates. The solution also improved conversions and streamlined marketing efforts.

CASE STUDY GCC

Spotler helped GCC, a facilities management company, boost website conversion rates by 80%. GCC needed a better way to generate leads and connect marketing with sales. Their old email system was hard... to use and did not work well with Sage CRM. Spotler offered seamless CRM integration, dynamic content, and lead scoring. This made it easier for GCC to reach prospects and improve efficiency. The result was a big increase in conversions and better marketing results.

Hospitality

CASE STUDY Lake District Hotels

Spotler helped Lake District Hotels connect their marketing and reservations data. This gave them a single customer view. They used Spotler to automate customer journeys and send personalised campaig...ns. Bookings increased by 4% in six months. They achieved an 11x return on investment from their marketing.

Apparel & Fashion

CASE STUDY Nubikk

Spotler helped Nubikk use personalisation across their website, emails, and WhatsApp. Nubikk wanted to compete with big brands and build loyal customers. They used smarter marketing to get better ins...ights into customer behavior. Relevant content increased sales and repeat purchases. Nubikk worked with DAYLEE and Spotler to improve marketing, conversion, and loyalty.

Retail

CASE STUDY Fitness Superstore

Spotler helped Fitness Superstore combine email, website personalisation, and behavioural targeting into one solution. The marketing team used Spotler to show personalised product recommendations and... improve customer engagement. They replaced three separate tools with Spotler, saving time and money. Fitness Superstore achieved an 11x return on investment from personalisation. The team can now deliver tailored website experiences based on browsing and purchase history.

Frequently Asked Questions(FAQ)

for Spotler CRM

What is Spotler CRM used for?

Spotler CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Engagement Management .

What are the top features of Spotler CRM?

Recording, Dashboard and Personalization are some of the top features of Spotler CRM.

Who uses Spotler CRM?

Spotler CRM is used by Non-Profit Organization Management, Computer Software and Information Technology And Services among other industries.

What are Spotler CRM alternatives?

Less Annoying CRM, Teamgate CRM, Freshsales and NetHunt CRM are popular alternatives for Spotler CRM.

Where is Spotler CRM located?

Spotler CRM is headquartered at The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ.

Peers used Spotler CRM for helpdesk management and contact list management

Spotler CRM Competitors

More Spotler CRM Alternatives...

Spotler CRM Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.66/5 ★ Read Reviews (50)
Custom Reports	3.89/5 ★ Read Reviews (450)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.66/5 ★ Read Reviews (50)
Custom Reports	3.89/5 ★ Read Reviews (450)

Spotler CRM Integrations

Spotler CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.35/5 ★

Read Reviews (247)

Data Import

4.11/5 ★

Read Reviews (435)

Software Failure Risk Guidance

for Spotler CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler CRM

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Financials

M&A

Spotler CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

The CRM That Grows With Your Business

Failure Risk for Spotler CRM ?

Spotler CRM Overview

Use Cases

Business Priorities

Spotler CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Spotler CRM Use Cases

How does Spotler CRM address your Helpdesk Management Challenges?

What solutions does Spotler CRM provide for Contact List Management?

What makes Spotler CRM ideal for Engagement Management?

Why is Spotler CRM the best choice for Campaign Management?

What solutions does Spotler CRM provide for Communication Management?

Customer Testimonials

Case Studies

CASE STUDY Radboud University

CASE STUDY Luke 1977

CASE STUDY GCC

CASE STUDY Lake District Hotels

CASE STUDY Nubikk

CASE STUDY Fitness Superstore

Frequently Asked Questions(FAQ)

What is Spotler CRM used for?

What are the top features of Spotler CRM?

Who uses Spotler CRM?

What are Spotler CRM alternatives?

Where is Spotler CRM located?

Peers used Spotler CRM for helpdesk management and contact list management

Spotler CRM Competitors

Spotler CRM Features

Spotler CRM Integrations

Delighted platform

Shopify

Slack

Aweber

Leadpages

Software Failure Risk Guidance

Spotler Limited Profile