Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Collaboration
  • Social Media Management
  • Generation Of New Leads
  • Lead Qualification
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
See all business priorities See less business priorities

Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19" - Ryan Wilcoxson

Peer review evidence (same sources as the product rating summary)

"...Send email replies to form fillers, or simply forward a submission to another teammate. ..." Manage Form Submissions like a Pro
"...I can limit the number of registrants and obtain e-signatures for liability waivers , opt-outs, collect payments, etc. ...." Peer review by Mike C., Head Trainer, Health, Wellness and Fitness
"...This workflow wasn t efficient enough to handle the new constraints COVID-19 put on the department...." Case Study Park County, Montana,

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Jotform Customer wins, Customer success stories, Case studies

What Are the key features of Jotform for Sending & Publishing Communications?

What benefits does Jotform offer for Sales Document Management?

What Are the key features of Jotform for Workflow Management?

How efficiently Does Jotform manage your Engagement Management?

How does Jotform address your Customer Feedback Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department

JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
CUSTOMERS TESTIMONIALS
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department

JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
 

How partnering with Jotform helps Lauren Evans streamline small businesses through smarter systems

Lauren Evans, founder of Design and Streamline Solutions, leverages Jotform to streamline small business operations. By using Jotform's advanced conditional logic, Evans transformed a meat processing... company's manual ordering process into an automated system, reducing phone calls and improving accuracy. This case study highlights Jotform's role in enhancing business efficiency through automation.

Read on →
 

How Kitchener-Waterloo Multicultural Centre saves $100, 000 annually with Jotform Enterprise

Kitchener-Waterloo Multicultural Centre (KWMC) saves $100,000 annually by using Jotform Enterprise to automate workflows. The implementation of Jotform's Language Interpreter Services Application (LI...SA) has streamlined processes, reduced administrative overhead, and eliminated the need for additional staff. The system integrates with tools like Microsoft Power Automate and Mailchimp, enhancing efficiency and enabling the nonprofit to focus more on community service.

Read on →
 

How automation consultant Zain Khan builds AI-powered workflows with Jotform and n8n

Automation consultant Zain Khan integrates Jotform and n8n to build AI-powered workflows, streamlining processes for clients in various sectors. Jotform handles structured input, while n8n manages or...chestration. This collaboration reduces manual workloads, allowing teams to focus on high-value tasks. Many consultants leverage Jotform's partner programs for enhanced solutions and additional revenue.

Read on →
 

Lipscomb University - Education - Medium

Nashville, USA

Jotform Enterprise helped Lipscomb University automate over 100 workflows, replacing paper-based processes. The university reduced adjunct hiring admin work by 80%. Staff created 117 automated workfl...ows and 249 digital forms. Over 750 freshmen used AI-driven learning tools. Real-time approval tracking improved visibility and freed up staff time for student support.

 

KwikPsych - Hospital & Health Care - Small

Austin, USA

Jotform helped KwikPsych save 30 minutes per patient by streamlining intake and paperwork. The team used conditional logic, calendar integration, and e-signatures to speed up patient onboarding. Pati...ents now upload insurance cards and sign forms on mobile devices. Staff reduced paperwork and improved scheduling. KwikPsych offers in-person and telehealth psychiatry services in Texas.

 

US Sailing - Non Profit Organization Management - Medium

Bristol, USA

Jotform Enterprise helped US Sailing digitize all data collection across departments. Before, staff managed requests and forms manually, risking lost information. Now, every department uses a central...ized platform to automate workflows and generate reports. Over 2,000 data points are collected per boat owner. Four platform integrations streamline operations. Teams save time and focus more on growing sailing participation.

Welcome to Jotform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product

Jotform Claude App: AI Form Builder Connector

Jotform introduces the Jotform Claude App, enabling users to build and manage forms directly in Claude using natural language prompts. This integration allows for conversational form creation, editing, and submission management. Users can visually design forms, analyze responses with AI, and connect forms to CRM systems for enhanced functionality.

Product

Announcing Jotform Claude App

Jotform has launched the Jotform Claude App, enabling users to build and manage forms directly within Claude. The app allows users to create, update, and analyze forms through conversational interactions, enhancing form creation and data insights. This integration streamlines the workflow from form creation to actionable data insights.

Product

Jotform debuts AI tools to turn prompts into full forms

Jotform introduces new AI tools that transform user prompts into complete forms, enhancing form creation efficiency and user experience.

Product

Announcing Microsoft Excel and SharePoint integrations with Jotform Enterprise

Jotform has announced new integrations with Microsoft Excel and SharePoint for its Enterprise suite. These integrations allow seamless data flow and synchronization, enhancing data management by automating submissions to Excel workbooks and SharePoint libraries. The integrations support HIPAA compliance, ensuring secure data handling. This development aims to improve efficiency by eliminating manual data handling tasks.

Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE