Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Collaboration
  • Social Media Management
  • Generation Of New Leads
  • Lead Qualification
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
See all business priorities See less business priorities

Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19" - Ryan Wilcoxson

Peer review evidence (same sources as the product rating summary)

"...Using JotForm, you can create and publish forms, integrate them into your site, and receive responses by email...." Peer review
"...Before in a paper form system, the user would have to enter their information separately on each form, we have streamlined all of those entries and signatures down to a handful of required fields and it fills in each form accordingly...." Convert PDF to HTML Web Forms
"...In this tutorial, we will teach you how to link individual actions together to create multi-level workflows...." How to Configure Multi-level Approval Workflows for JotForm

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Jotform Customer wins, Customer success stories, Case studies

What benefits does Jotform offer for Sending & Publishing Communications?

What benefits does Jotform offer for Sales Document Management?

What Are the key features of Jotform for Workflow Management?

How efficiently Does Jotform manage your Engagement Management?

How does Jotform facilitate Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
CUSTOMERS TESTIMONIALS
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
 

TUI - Travel And Tourism - Very Large

TUI reduces 80% of manual processing with Jotform Enterprise

Hanover, Germany

TUI, a leading travel and tourism company, implemented Jotform Enterprise to automate and streamline its inquiry processing, reducing manual tasks by 80%. The solution enables TUI to handle up to 133...,000 monthly inquiries efficiently, with 80% managed through self-service forms and FAQs. This adoption enhances TUI's operational efficiency and supports compliance with GDPR requirements.

Read on →
 

How partnering with Jotform helps Lauren Evans streamline small businesses through smarter systems

Lauren Evans, founder of Design and Streamline Solutions, leverages Jotform to streamline small business operations. By using Jotform's advanced conditional logic, Evans transformed a meat processing... company's manual ordering process into an automated system, reducing phone calls and improving accuracy. This case study highlights Jotform's role in enhancing business efficiency through automation.

Read on →
 

How Kitchener-Waterloo Multicultural Centre saves $100, 000 annually with Jotform Enterprise

Kitchener-Waterloo Multicultural Centre (KWMC) saves $100,000 annually by using Jotform Enterprise to automate workflows. The implementation of Jotform's Language Interpreter Services Application (LI...SA) has streamlined processes, reduced administrative overhead, and eliminated the need for additional staff. The system integrates with tools like Microsoft Power Automate and Mailchimp, enhancing efficiency and enabling the nonprofit to focus more on community service.

Read on →

TUI - Hospitality - Large

Hanover, Germany

TUI used Jotform Enterprise to cut 80% of manual processing. They managed over 106,000 monthly requests with custom forms and automated workflows. Staff built forms without developers, saving time an...d money. Conditional logic and self-service tools improved accuracy and speed. Teams now handle most inquiries through forms and FAQs, boosting efficiency.

 

Lipscomb University - Education - Medium

Nashville, USA

Jotform Enterprise helped Lipscomb University automate over 100 workflows, replacing paper-based processes. The university reduced adjunct hiring admin work by 80%. Staff created 117 automated workfl...ows and 249 digital forms. Over 750 freshmen used AI-driven learning tools. Real-time approval tracking improved visibility and freed up staff time for student support.

 

KwikPsych - Hospital & Health Care - Small

Austin, USA

Jotform helped KwikPsych save 30 minutes per patient by streamlining intake and paperwork. The team used conditional logic, calendar integration, and e-signatures to speed up patient onboarding. Pati...ents now upload insurance cards and sign forms on mobile devices. Staff reduced paperwork and improved scheduling. KwikPsych offers in-person and telehealth psychiatry services in Texas.

Welcome to Jotform

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product

Jotform Introduces AI App Builder

Jotform has launched its AI App Builder, enabling users to create professional-grade applications using natural language prompts. This tool, designed for a wide range of users, simplifies app development by removing technical barriers. It integrates with the Jotform ecosystem, allowing seamless connections with forms, tables, and AI widgets. The AI App Builder is now available to all Jotform users.

Product

Introducing Jotform AI App Builder: Enterprise app creation, reinvented

Jotform has launched the Jotform AI App Builder, enabling enterprise customers to create apps quickly using AI technology. This tool allows app creation from various sources, including voice input, and integrates with Jotform's ecosystem for data management and automation. It supports enterprise-scale deployment with features like user authentication and role-based permissions, offering a new standard in app creation.

Product

Introducing Jotform AI App Builder: From idea to app in minutes

Jotform has launched the Jotform AI App Builder, a generative AI-powered tool that simplifies app creation. Users can build complete apps from simple prompts, with features like pages, navigation, and data connections. The platform supports editing through conversational prompts and integrates with Jotform's ecosystem, enhancing app development speed and reliability.

Product

Jotform Introduces AI App Builder, Turning Ideas Into Fully Functional ...

Jotform has launched the AI App Builder, enabling users to create professional applications using natural language prompts. This tool integrates with Jotform's ecosystem, allowing seamless connection of forms, tables, and AI widgets. The AI App Builder supports app creation from various inputs and is available to all Jotform users, enhancing no-code development capabilities.

Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE