Jotform Overview

This is a summary of the comprehensive capabilities and benefits of Jotform based on over 5565 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Jotform, Typeform, Wufoo, Formstack Form Builder, OptinMonster, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Jotform is right for your needs? Our Cuspera AI engine can evaluate how Jotform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Jotform supports business activities such as:

  • Sending & Publishing Communications
  • Sales Document Management
  • Workflow Management
  • Engagement Management
  • Customer Feedback Management

Jotform can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Launch New Products, Improve Internal Communications, etc. It can help manage these activities if you use User Generated Content Blogs E-Mail etc. for these needs. As a solution, Jotform's capabilities include Feedback Surveys, Templates, Personalization, etc.

Jotform Education Vertical is its biggest customer base.

Reviews

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 " - Ryan Wilcoxson

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Sending & Publishing Communications , Sales Document Management , Workflow Management , as the business use cases that they have been most satisfied while using Jotform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sending & Publishing Communications with User Generated Content, Blogs and E-Mail

4.23/5 ★

Read Reviews (200)

"...Yes Send PDFs as emails automatically..." Convert PDF to HTML Web Forms
Sales Document Management

4.51/5 ★

Read Reviews (136)

"...I feel confident sending my clients contracts and intake forms using jotform because of it is professional and streamlined...."
digital signature

4.48/5 ★

Read Reviews (71)

"...I liked the ability to have a field that requires a signature from the user...."
contract management

4.56/5 ★

Read Reviews (54)

"...Customer answers questions, presses Submit, a fully completed contract is front and center WITH a Docusign sign on to e sign the contract! . ...."
proposal & quote management

4.25/5 ★

Read Reviews (9)

"...Whether you want to design a project proposal, business proposal, or bid proposal, they provide templates across different needs...."
document sharing

3.54/5 ★

Read Reviews (1)

"...Many school documents are shared in PDF format for ease of use on multiple platforms as well as security from being hacked or edited...."
Workflow Management

4.26/5 ★

Read Reviews (89)

"...They use Workflow for JotForm to coordinate online registrations, applications, or any request they need made publicly available...." With Workflow for JotForm
PEER EXPERIENCES
Sending & Publishing Communications with User Generated Content, Blogs and E-Mail

4.23/5 ★

Read Reviews (200)

"...Yes Send PDFs as emails automatically..." Convert PDF to HTML Web Forms
Sales Document Management

4.51/5 ★

Read Reviews (136)

"...I feel confident sending my clients contracts and intake forms using jotform because of it is professional and streamlined...." Peer review by User
digital signature

4.51/5 ★

Read Reviews (71)

contract management

4.51/5 ★

Read Reviews (54)

proposal & quote management

4.51/5 ★

Read Reviews (9)

document sharing

4.51/5 ★

Read Reviews (1)

Workflow Management

4.26/5 ★

Read Reviews (89)

"...They use Workflow for JotForm to coordinate online registrations, applications, or any request they need made publicly available...." With Workflow for JotForm

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5565 insights from peers and experts to help you assess how these Jotform use cases fit your Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
CUSTOMERS TESTIMONIALS

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter

Case Studies

COMPANY CASE STUDIES
Case Study Bobcat Company

How Bobcat Company assigns forms for inspection reports

Read More
Case Study Crush the Curve

How Crush the Curve uses JotForm and BlueSnap to combat COVID-19

Read More
Case Study Second Use

JotForm provided Second Use a fast, simple-to-use solution to replace her old method of collecting information.

Read More

Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Typeform, Wufoo, Formstack Form Builder and OptinMonster are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Jotform to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Jotform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.57/5 ★

Read Reviews (274)
Templates

3.87/5 ★

Read Reviews (202)
Personalization

4.33/5 ★

Read Reviews (140)
Widgets

4.42/5 ★

Read Reviews (98)
Alerts: popups & Notifications

3.79/5 ★

Read Reviews (76)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.57/5 ★

Read Reviews (274)
Templates

3.87/5 ★

Read Reviews (202)
Personalization

4.33/5 ★

Read Reviews (140)
Widgets

4.42/5 ★

Read Reviews (98)
Alerts: popups & Notifications

3.79/5 ★

Read Reviews (76)

IT and Other Capabilities

for Jotform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.98/5 ★

Read Reviews (651)
Data Export

3.76/5 ★

Read Reviews (525)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.98/5 ★

Read Reviews (651)
Data Export

3.76/5 ★

Read Reviews (525)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (69)
Chat Support

4.11/5 ★

Read Reviews (45)
24/7 Support

3.94/5 ★

Read Reviews (469)
Phone Support

3.39/5 ★

Read Reviews (30)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (69)
Chat Support

4.11/5 ★

Read Reviews (45)
24/7 Support

3.94/5 ★

Read Reviews (469)
Phone Support

3.39/5 ★

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Vendor Profile Details

Company Name

Jotform

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE