Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Collaboration
  • Social Media Management
  • Generation Of New Leads
  • Lead Qualification
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
See all business priorities See less business priorities

Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"JotForm is a great online platform that gives users the freedom to design forms suitable for their needs" - Randy Tolentino

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Jotform Customer wins, Customer success stories, Case studies

How does Jotform facilitate Sending & Publishing Communications?

How can Jotform enhance your Sales Document Management process?

What solutions does Jotform provide for Workflow Management?

What solutions does Jotform provide for Engagement Management?

What benefits does Jotform offer for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department
JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Ryan Wilcoxson
Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Adamo Donovan
We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
CUSTOMERS TESTIMONIALS
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department
JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Ryan Wilcoxson
Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Adamo Donovan
We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan

ACS Stainless Steel Fixings Ltd. - Manufacturing

Jotform Enterprise helped ACS Stainless Steel Fixings Ltd. move from paper-based processes to a digital system. The company created 30 forms in a month for finance, HR, sales, and more. Jotform's app...roval workflows made customer credits and free product requests traceable, cutting these requests by 50% in the first month. Staff now use mobile forms for expenses and reporting, making data easy to access and audit. Every department uses Jotform Enterprise, improving compliance and decision-making.

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Amsterdam University of Applied Sciences - Education

Jotform Enterprise helped Amsterdam University of Applied Sciences improve student enrollment and data management. The university replaced a limited CMS form tool with Jotform Enterprise, solving use...r experience and data quality issues. Staff now use easy, customizable templates and no-code tools to create branded forms. The solution meets strict EU privacy and security standards. Users report positive feedback and faster, more flexible enrollment processes.

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Body Brave - Health, Wellness And Fitness

Jotform Enterprise helped Body Brave improve healthcare access and services. The team replaced five platforms with Jotform Enterprise, saving about 5 hours per week on data collection and reporting. ...They now securely collect data, schedule bookings, and meet HIPAA and PIPEDA requirements. Automated forms with conditional logic make onboarding easier and faster for clients. Staff can create reports and segment data without IT help, streamlining operations and improving client care.

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Career Path Services - Non Profit Organization Management

Jotform Enterprise helped Career Path Services move from manual, paper-based processes to digital workflows. The team used Jotform’s conditional logic and integrations to streamline job referral prog...rams and manage caseloads. They prioritized veterans and improved collaboration with state agencies. Jotform Sign replaced other e-signature tools, saving money and simplifying contract management. Staff now collect data faster and reduce errors, making services more efficient for clients.

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CiviLaw.Tech - Legal Services

Jotform Enterprise helped CiviLaw.Tech make it easier for people to file protection orders online. The old process was long and hard to understand. With Jotform Enterprise, CiviLaw.Tech built a simpl...e online form that works on any device. The new system uses plain language and smart features to guide users. Courts now accept 100% of petitions filed through the system. Judges like the typed forms because they are easier to read and process. Jotform Enterprise also gives CiviLaw.Tech strong customer support and fast help when needed.

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County of Marin - Government Administration

Jotform Enterprise helped the County of Marin move forms online fast. When COVID-19 hit, the county used Jotform to collect vital information and arrange testing. The tool made it easy to create comp...lex forms in English and Spanish. Teams used tablets in the field to collect data, which went straight to their SQL database. The scheduling feature and digital signatures saved time. Departments now use Jotform for marriage licenses and HR onboarding. Staff praised Jotform's customer service and ease of use.

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Welcome to Jotform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product

Announcing Salesforce Agent | The Jotform Newsletters

Jotform has introduced the Salesforce Agent, an AI-powered chatbot designed to automate Salesforce workflows, including lead capture and case management. This tool enhances CRM efficiency by updating contacts, leads, and cases within Salesforce. Additionally, Jotform now integrates with Salesforce's Health Cloud and Service Cloud, offering HIPAA-compliant forms and automation for healthcare and service teams.

Read more →
Product

Announcing WordPress Agent | The Jotform Newsletters

Jotform has launched WordPress Agent, an AI-powered chatbot plugin for WordPress sites. This tool offers 24/7 customer support, multilingual service, and WooCommerce integration, enhancing user engagement and lead capture.

Read more →
Product

Announcing Jotform AI Chatbot for WordPress | The Jotform Newsletters

Jotform has launched the AI Chatbot for WordPress, an AI-powered plugin designed to enhance customer service on WordPress sites. The chatbot offers 24/7 support, multilingual service, and WooCommerce integration, aiming to improve visitor engagement and lead capture.

Read more →
Product

Announcing Gmail Agent | The Jotform Newsletters

Jotform has launched the Gmail Agent, an AI-powered tool designed to draft email responses automatically, enhancing communication efficiency. The product aims to reduce repetitive tasks and improve message consistency. A live webinar on August 5, 2025, will introduce the Gmail Agent's features and capabilities.

Read more →

Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE