Customer stories

Product Business Settings

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Email Marketing
SMS Marketing
E-Commerce Platform
CRM

Jotform Product Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

How satisfied the customers are with Jotform use-cases

Reviews

"JotForm is a great online platform that gives users the freedom to design forms suitable for their needs" - Randy Tolentino
"We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks," - Adamo Donovan

Jotform Customer Insights, Testimonials and Case Studies

How does Jotform facilitate Sending & Publishing Communications?

Why is Jotform the best choice for Sales Document Management?

What benefits does Jotform offer for Workflow Management?

What benefits does Jotform offer for Engagement Management?

How does Jotform facilitate Customer Feedback Management?

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department

JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
CUSTOMERS TESTIMONIALS
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department

JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson

WEST Wildlife - Non Profit Organization Management - Small

Jotform helps WEST Wildlife handle nearly 50 animal rescue calls daily. Staff send a form link by text, letting callers submit animal intake data fast. This process saves time and keeps all info in o...ne place. WEST Wildlife has saved around 3,000 animals using this system. Reporting to the Ohio Department of Natural Resources is now simple and quick.

Read on →

Jefferson Healthcare - Hospital & Health Care - Medium

Jotform Enterprise helped Jefferson Healthcare reach a 90% first-dose COVID-19 vaccination rate. The platform managed 2,000 vaccine appointments and streamlined onboarding for 970 employees. Jotform ...Enterprise improved data collection and workflow automation. It solved disconnected onboarding by using Jotform Tables for better department communication. Jefferson Healthcare now uses Jotform for HR workflows and process improvement.

Read on →

TRIO Upward Bound - Non Profit Organization Management - Small

Jotform's Presentation Agents helped TRIO Upward Bound save 12 hours of manual onboarding. The nonprofit enabled 100% of students to self-onboard using AI. Fifteen students completed applications ind...ependently, removing scheduling delays. The program director eliminated two other tools, cutting costs. Jotform's AI-powered solution streamlined onboarding for this education nonprofit.

Read on →

Jazeera Airways - Transportation/Trucking/Railroad - Large

Jotform Enterprise helped Jazeera Airways cut paper use by 4,400 pounds and save $3,400 in printing costs. The airline automated workflows, saving staff 3 hours per workflow. Jazeera Airways digitize...d forms for HR, flight operations, and more. Employees now save 30 seconds per form, with 446 forms and over 306,000 submissions. Digital transformation improved efficiency and communication across departments.

Read on →

RAASM USA - Manufacturing - Large

Jotform Enterprise helped RAASM USA improve response times by 91%. The company replaced manual warranty tracking with automated online forms. Now, all claim information is in one place. This makes it... easy to track equipment and replacement costs. Staff can respond to product claims in five minutes instead of an hour. The solution supports workflow automation and process improvement.

Read on →

Santa Barbara Zoo - Medium

Jotform helped Santa Barbara Zoo collect over 2,000 votes to name a baby giraffe. The zoo used Jotform's online forms to engage visitors and automate the voting process. Staff created a visual report... for the board in less than one minute using Jotform Report Builder. This improved community involvement and saved time for the team. The zoo has used Jotform for 12 years to streamline workflows.

Read on →

Welcome to Jotform

Video Thumbnail
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product
 

Announcing Salesforce Agent | The Jotform Newsletters

Jotform has introduced the Salesforce Agent, an AI-powered chatbot designed to automate Salesforce workflows, including lead capture and case management. This tool enhances CRM efficiency by updating contacts, leads, and cases within Salesforce. Additionally, Jotform now integrates with Salesforce's Health Cloud and Service Cloud, offering HIPAA-compliant forms and automation for healthcare and service teams.

Product
 

Announcing WordPress Agent | The Jotform Newsletters

Jotform has launched WordPress Agent, an AI-powered chatbot plugin for WordPress sites. This tool offers 24/7 customer support, multilingual service, and WooCommerce integration, enhancing user engagement and lead capture.

Product
 

Announcing Jotform AI Chatbot for WordPress | The Jotform Newsletters

Jotform has launched the AI Chatbot for WordPress, an AI-powered plugin designed to enhance customer service on WordPress sites. The chatbot offers 24/7 support, multilingual service, and WooCommerce integration, aiming to improve visitor engagement and lead capture.

Product
 

Announcing Gmail Agent | The Jotform Newsletters

Jotform has launched the Gmail Agent, an AI-powered tool designed to draft email responses automatically, enhancing communication efficiency. The product aims to reduce repetitive tasks and improve message consistency. A live webinar on August 5, 2025, will introduce the Gmail Agent's features and capabilities.

Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE