Monday.com Overview

monday.com is an open platform enabling custom tool creation for work management. It offers a new way of working efficiently.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Monday.com.

Other use cases:

  • Communication Management
  • Onboarding
  • Sales Document Management
  • Content Management
  • Social Media Management
  • Campaign Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Monday.com.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Digital And Social Presence
  • Shorten Ramp Up Time
  • Build Brand Awareness
  • Manage Risk
  • Improve ROI
  • Improve Navigation
See all business priorities See less business priorities

Monday.com Use-Cases and Business Priorities: Customer Satisfaction Data

Monday.com works with different mediums / channels such as E-Mail.

Monday.com's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Monday.com support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Monday.com analytics capabilities include Custom Reports, and Analytics.

Reviews

"monday.com work OS is the central hub from which HubSpot teams manage critical cross-functional projects. We're able to work in a way that suits our needs while still keeping teams closely aligned and highly empowered." - Mark Znutas

Peer review evidence (same sources as the product rating summary)

"...These are a few of my favorite things about monday.com - flexibility to customize boards to fit my needs (add/remove/customize columns, change colors) - ability to link boards to one another - communication within the platform (everything is tied to the project so you're not switching back and forth between the project tracker and email) - search & filter functionality - easy collaboration across teams with shared boards + the option to track my own projects in private boards - the fact that everyone on my team loves it so they actually use it!..." Peer review by Mackenzie W
"...Our company has improved our overall workflow organization and streamlined several processes since we have adopted Monday...." Peer review by Lauren C, Production Manager, Marketing and Advertising
"...I feel that the design of monday.com is very engaging and allows me to actually get excited about checking out all of the latest team information...." Peer review by Hanna C, Account Manager

Monday.com, Prism PPM (formerly WorkOtter), Xodo Sign (formerly eversign), Submittable, TaxDome, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Monday.com

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Monday.com is popular in Marketing And Advertising, Financial Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Monday.com Customer wins, Customer success stories, Case studies

How can Monday.com optimize your Collaboration Workflow?

How efficiently Does Monday.com manage your Workflow Management?

How efficiently Does Monday.com manage your Engagement Management?

How efficiently Does Monday.com manage your Communication Management?

How can Monday.com enhance your Onboarding process?

109 buyers and buying teams have used Cuspera to assess how well Monday.com solved their Project Management needs. Cuspera uses 8964 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Monday.com testimonial

Mark Znutas

Senior Director of Operations

HubSpot

monday.com work OS is the central hub from which HubSpot teams manage critical cross-functional projects. We're able to work in a way that suits our needs while still keeping teams closely aligned and highly empowered. Testimonial By Mark Znutas
Monday.com testimonial

Deepa Shah

VP of Innovation

Entrepreneur

The transition to working from home has been seamless, and we’re still getting a lot of work done. Testimonial By Deepa Shah
Monday.com testimonial

Sarah Pharr

AVP, Marketing

Genpact

Since adopting monday.com, our global marketing department has seen a 40% improvement in cross-team collaboration for successful end-to-end campaign planning and execution. Testimonial By Sarah Pharr
CUSTOMERS TESTIMONIALS
Monday.com testimonial

Mark Znutas

Senior Director of Operations

HubSpot

monday.com work OS is the central hub from which HubSpot teams manage critical cross-functional projects. We're able to work in a way that suits our needs while still keeping teams closely aligned and highly empowered. Testimonial By Mark Znutas
Monday.com testimonial

Deepa Shah

VP of Innovation

Entrepreneur

The transition to working from home has been seamless, and we’re still getting a lot of work done. Testimonial By Deepa Shah
Monday.com testimonial

Sarah Pharr

AVP, Marketing

Genpact

Since adopting monday.com, our global marketing department has seen a 40% improvement in cross-team collaboration for successful end-to-end campaign planning and execution. Testimonial By Sarah Pharr
 

monday.com's 25% Surge Shows AI Is Turning Workflow Automation Into a ...

monday.com experienced a 25% stock surge following its Q1 2026 earnings, driven by its shift to an AI work platform with consumption-based pricing. The company reported $351.3 million in revenue, a 2...4% YoY increase, and raised its FY2026 revenue outlook to $1.47 billion. The introduction of AI features like Sidekick and a credit-based model aims to enhance revenue through AI-driven automation.

Read on →

Budgy Smuggler - Retail - Small

Sydney, Australia

Budgy Smuggler used monday.com to manage rapid business growth and complex custom orders. The platform automated alerts and centralized project management, saving 2,561 hours and $86,179 per month. S...taff, suppliers, and customers now stay informed at every stage, reducing manual work and stress. monday.com helps Budgy Smuggler launch new products faster and manage sales, CRM, and manufacturing workflows. The team tracks goals and progress, supporting global expansion and a 53x ROI.

Agora - Real Estate - Small

New York, USA

Agora used monday.com and monday vibe to build a custom OKR tracking app. Before, directors and VPs spent 30 hours each quarter making manual OKR reports. The new solution gave real-time visibility a...nd cut reporting time by 30 hours per quarter. Ten VPs now use the app to track and present OKRs. Leadership can see live performance data and make faster decisions. Agora plans to expand the tool to 100 team members for full alignment.

Cleveland Clinic Abu Dhabi - Hospital & Health Care - Large

Abu Dhabi, UAE

Cleveland Clinic Abu Dhabi automated 60% of IT admin work using monday.com. The hospital migrated from legacy systems to a new platform in just six weeks. Over 100 IT users now operate within a singl...e source of truth. monday.com dashboards give leaders real-time project visibility. The IT team can focus on digital initiatives that support world-class patient care. This shift improved collaboration and reduced manual tasks across the organization.

Chinburg Properties - Real Estate - Small

USA

monday.com unified Chinburg Properties’ operations, sales, and marketing on one platform. The company automated vacancy workflows, saving 5,850+ hours annually and achieving a 6x ROI. Over 25,000 con...tacts are managed in monday campaigns, connecting marketing with sales and operations. Real-time dashboards replaced manual reporting, giving instant insight. Automated processes led to zero missed vacancies and faster leasing cycles.

Plante Moran - Accounting - Very Large

Southfield, USA

Plante Moran used monday.com to standardize tax engagement workflows and improve collaboration. In Phase 1, 400 tax engagements were onboarded and 500 users began collaborating on the platform. The f...irm replaced long email threads with a unified workspace, increasing transparency and reducing stakeholder questions. monday.com enabled secure handling of sensitive tax data with granular permissions. High adoption rates and a waiting list showed strong enthusiasm for the new system.

Everything you can do with monday.com

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Monday.com

What is Monday.com?

Monday.com is a Work OS platform that enables Enterprises to test, track, collaborate and manage workflow, in a secure environment. It can be used by Remote work teams, Marketing, Software Development, HR, Sales and others.

Monday.com, provides the templates and drag and drop building blocks that enables remote workers to start functioning faster. It provides a board which is a customizable table for viewing daily progress and managing workflows and projects. More automated processes and analytics, in addition to integration with the tools in use already are some of the other features available on Monday.com

Enterprises can use Monday.com’s quick app building feature, for planning, running and tracking of any project or process. Monday.com can be deployed on mobile devices or web.

What is Monday.com used for?

Monday.com is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Engagement Management .

What are the top features of Monday.com?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Monday.com.

Who uses Monday.com?

Monday.com is used by Marketing And Advertising, Financial Services and Information Technology And Services among other industries.

What are Monday.com alternatives?

Prism PPM (Formerly WorkOtter), Xodo Sign (Formerly Eversign), Submittable and TaxDome are popular alternatives for Monday.com.

Where is Monday.com located?

Monday.com is headquartered at 52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL.
lightning

Peers used Monday.com for collaboration and workflow management

Monday.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)

Software Failure Risk Guidance

?

for Monday.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Monday.com

monday.com Ltd News

Product

The pricing model for monday AI portfolio

monday.com introduces a new pricing model for its AI portfolio, using AI credits as a unified measure across all AI capabilities. Customers purchase seats and AI credits, with credits covering AI usage. This model simplifies management and aligns with industry standards. It applies to new customers from May 6, 2026, and offers flexibility in scaling AI usage.

Financial

Monday.com Reports 10% of New Revenue From AI Pricing Models

Monday.com reports that 10% of its new annual recurring revenue in Q1 2026 is from AI-powered pricing models. This marks a shift towards monetizing AI features, setting a benchmark for AI revenue capture in the enterprise software sector. The company also executed a $553 million share buyback, indicating confidence in its future performance despite current stock valuation pressures.

Financial

Monday.com (MNDY) Q1 Put AI Revenue On The Board And Backed It With ...

Monday.com reported that 10% of its net new annual recurring revenue in Q1 2026 came from AI-powered pricing models. The company also executed a significant share repurchase, buying back roughly 10% of its outstanding shares. This reflects management's confidence in its long-term prospects despite current stock price pressures.

Company

monday.com Names Singapore Its Second APAC Base

monday.com has named Singapore as its second Asia-Pacific headquarters and appointed Chris Jordan as Regional VP for Southeast Asia. This move underscores its commitment to the region, aiming to leverage Singapore's AI infrastructure to support its growth strategy. The company has seen 23% year-on-year growth in Southeast Asia and serves over 4,700 customers in the region.

monday.com Ltd Profile

Company Name

monday.com Ltd

Company Website

https://monday.com/

HQ Location

52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL

Employees

101-250

Social

Financials

SERIES D