Monday.com Overview

monday.com is an open platform enabling custom tool creation for work management. It offers a new way of working efficiently.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Monday.com.

Other use cases:

  • Communication Management
  • Onboarding
  • Sales Document Management
  • Content Management
  • Social Media Management
  • Campaign Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Monday.com.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Digital And Social Presence
  • Shorten Ramp Up Time
  • Build Brand Awareness
  • Manage Risk
  • Improve ROI
  • Improve Navigation
See all business priorities See less business priorities

Monday.com Use-Cases and Business Priorities: Customer Satisfaction Data

Monday.com works with different mediums / channels such as E-Mail.

Monday.com's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Monday.com support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Monday.com analytics capabilities include Custom Reports, and Analytics.

Reviews

"With monday.com, we’re 30% more efficient at delivering hundreds of campaigns seen by millions of customers." - Tye Rapley-Hawkins

Peer review evidence (same sources as the product rating summary)

"...Collaborative workflow management means that myself and the team can all be on the same page with all of our projects...." Peer review by Harry G, Graphic Designer, Information Technology and Services
"...Simple, flexible but powerful software that can be adapted to any workflow and project tracking requirement...." Peer review by John M, Director Client Services, Hospital & Health Care
"...I am an event manager and I coordinate more than 250 events a year...." Peer review by Dustin S., Event Manager, Insurance

Monday.com, Prism PPM (formerly WorkOtter), Xodo Sign (formerly eversign), Submittable, TaxDome, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Monday.com

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Monday.com is popular in Marketing And Advertising, Financial Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Monday.com Customer wins, Customer success stories, Case studies

How can Monday.com enhance your Collaboration process?

How does Monday.com facilitate Workflow Management?

How does Monday.com facilitate Engagement Management?

What makes Monday.com ideal for Communication Management?

What Are the key features of Monday.com for Onboarding?

109 buyers and buying teams have used Cuspera to assess how well Monday.com solved their Project Management needs. Cuspera uses 8964 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Monday.com testimonial

Tye Rapley-Hawkins

Head of Delivery at 02 Priority

Telefonica

With monday.com, we’re 30% more efficient at delivering hundreds of campaigns seen by millions of customers. Testimonial By Tye Rapley-Hawkins
Monday.com testimonial

Sarah Pharr

AVP, Marketing

Genpact

Since adopting monday.com, our global marketing department has seen a 40% improvement in cross-team collaboration for successful end-to-end campaign planning and execution. Testimonial By Sarah Pharr
Monday.com testimonial

Patrick Hoban

Co-Founder & CEO

Parvenu

monday.com gives us the power to run all of our processes, remotely. Our communication and collaboration are as seamless as if we are sitting in the same room. Testimonial By Patrick Hoban
CUSTOMERS TESTIMONIALS
Monday.com testimonial

Tye Rapley-Hawkins

Head of Delivery at 02 Priority

Telefonica

With monday.com, we’re 30% more efficient at delivering hundreds of campaigns seen by millions of customers. Testimonial By Tye Rapley-Hawkins
Monday.com testimonial

Sarah Pharr

AVP, Marketing

Genpact

Since adopting monday.com, our global marketing department has seen a 40% improvement in cross-team collaboration for successful end-to-end campaign planning and execution. Testimonial By Sarah Pharr
Monday.com testimonial

Patrick Hoban

Co-Founder & CEO

Parvenu

monday.com gives us the power to run all of our processes, remotely. Our communication and collaboration are as seamless as if we are sitting in the same room. Testimonial By Patrick Hoban
 

Zopa Bank - Banking - Medium

London, UK

Zopa Bank used monday service to automate HR ticket triage. The HR team moved from a shared Outlook inbox to AI-powered ticket assignments. Now, 98% of HR tickets are auto-triaged, saving over 55 hou...rs each month. Ticket resolution time dropped by five minutes per ticket. The team tracks performance with real-time dashboards and measures CSAT scores for the first time. Employees still use email, but the process behind the scenes is faster and more accurate.

 

WHSmith - Retail - Large

London, UK

WHSmith used monday.com to manage store development projects. The team unified workflows and improved data accuracy. They gained real-time visibility into project status and risks. Project delivery i...ncreased by 132%. 20% more snags were completed on time or early. Leadership reporting now takes hours instead of days.

 

Valmont Industries - Manufacturing - Large

Valley, USA

Valmont Industries unified project management across 20+ countries using monday.com. The company saved over 9,000 hours each month by streamlining workflows and consolidating two separate systems. Te...ams now collaborate globally on a single platform, improving transparency and accountability. Real-time dashboards give leadership better visibility and faster decision-making. monday.com supports agile planning and complex product development projects for Valmont.

 

Unilever International - Consumer Goods - Large

Singapore, Singapore

monday.com helped Unilever International manage 250+ projects a year across 120+ countries. The team replaced scattered spreadsheets and manual updates with a single platform. They achieved a 4x ROI ...and saved 1,830 hours annually. Over 95% of the core team adopted the platform. AI features now flag risks and automate reporting, supporting team health and fast execution.

 

The Back Room - Accounting - Medium

The Back Room used monday.com work management to automate over 15,000 tasks each month. They cut IT response times from three days to under one minute. The company now saves more than 33,000 hours ev...ery year. monday.com gave them real-time visibility and helped them scale with confidence. Leaders can now track requests and workloads easily. The Back Room achieved a 10x ROI after switching to monday.com.

 

Tennis Australia - Sports - Large

Melbourne, Australia

Tennis Australia used monday.com to manage the Australian Open, coordinating over 400 contributors and 100 partners. They replaced spreadsheets and emails with a single platform for real-time collabo...ration and project management. This shift led to an 80% reduction in partner-related emails and saved more than 21,000 hours annually. The organization achieved a 4x ROI and improved compliance, transparency, and stakeholder alignment. monday.com became the operational backbone for event planning and live execution.

Everything you can do with monday.com

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Frequently Asked Questions(FAQ)

for Monday.com

What is Monday.com?

Monday.com is a Work OS platform that enables Enterprises to test, track, collaborate and manage workflow, in a secure environment. It can be used by Remote work teams, Marketing, Software Development, HR, Sales and others.

Monday.com, provides the templates and drag and drop building blocks that enables remote workers to start functioning faster. It provides a board which is a customizable table for viewing daily progress and managing workflows and projects. More automated processes and analytics, in addition to integration with the tools in use already are some of the other features available on Monday.com

Enterprises can use Monday.com’s quick app building feature, for planning, running and tracking of any project or process. Monday.com can be deployed on mobile devices or web.

What is Monday.com used for?

Monday.com is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Engagement Management .

What are the top features of Monday.com?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Monday.com.

Who uses Monday.com?

Monday.com is used by Marketing And Advertising, Financial Services and Information Technology And Services among other industries.

What are Monday.com alternatives?

Prism PPM (Formerly WorkOtter), Xodo Sign (Formerly Eversign), Submittable and TaxDome are popular alternatives for Monday.com.

Where is Monday.com located?

Monday.com is headquartered at 52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL.
lightning

Peers used Monday.com for collaboration and workflow management

Monday.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)

Software Failure Risk Guidance

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for Monday.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Monday.com

monday.com Ltd News

Product

Welcome to the agentic era at monday.com

monday.com introduces customizable AI agents, now available to customers, enhancing workflow efficiency and productivity. These agents integrate seamlessly with existing systems, offering strategic support by automating tasks and providing real-time insights. The agents operate on a shared data layer, ensuring enterprise-grade security and compliance, and allowing teams to focus on strategic objectives.

Financial

Monday.com Reports Strong Earnings, AI Strategy Gains Attention

Monday.com reported strong Q1 2026 earnings with a 24% year-over-year revenue increase to $351 million, surpassing Wall Street expectations. The company is evolving its AI strategy, with 10% of new annual recurring revenue from AI-related products. Despite intense competition, monday.com shows robust fundamentals, with significant enterprise customer growth and a $553 million stock repurchase plan indicating management's confidence in future growth.

Financial

Mondaycom (MNDY) Net Margin Expansion Challenges Cautious Earnings Narratives

The article discusses monday.com's Q1 2026 financial performance, highlighting a revenue of $351.3 million and a net margin increase to 9.2% from 5.1% a year earlier. Despite strong trailing earnings growth of 126.4%, forecasts predict an 8.4% annual earnings decline over the next three years, raising concerns about future profitability amid rising competition and investment.

Financial

Monday.com Delivers Record Q1 Revenue Beat, Analysts ...

Monday.com reported a record Q1 revenue of $351 million, a 24.5% increase year-on-year, driven by demand and AI advancements. The company launched a new seats-plus credits pricing structure for its AI offerings and acquired voice AI startup OneAI to enhance its platform. Despite the revenue beat, shares declined due to concerns over future metrics. Revenue guidance for Q2 is set at $355 million.

monday.com Ltd Profile

Company Name

monday.com Ltd

Company Website

https://monday.com/

HQ Location

52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL

Employees

101-250

Social

Financials

SERIES D