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OptiMonk vs Jotform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OptiMonk vs. Jotform is based on a specific set of business needs and context. The comparison uses 8031 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OptiMonk and Jotform

OptiMonk, Jotform, Justuno, Sumo, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OptiMonk covers Generation Of New Leads with Social Media, Digital Marketing, Engagement Management with Website, Social Media Management with Social Media, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

"During our period with OptiMonk, we realized that they could provide a lot of benefits. A major one being how professional the OptiMonk team was, ensuring a very streamlined process. We’ve been seeing a lot of good results in our business. First and... foremost, a higher conversion rate combined with increased revenue. Then, we saw a lowered bounce rate and, obviously, we’ve seen more emails collected through our website popups. I would definitely recommend OptiMonk to anyone looking to extract extra value from their ecommerce store, especially if you’re a small team that doesn’t have an ecommerce specialist in-house. " - Laura Kristine Arnesen

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 " - Ryan Wilcoxson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OptiMonk

Focus area

OptiMonk is better than Jotform for

Software Failure Risk

  • medium

logo Jotform

Focus area

Jotform is better than OptiMonk for

Software Failure Risk

  • medium

About

OptiMonk: On-Site Messages & Exit-Intent Popups for eCommerce

Online form builder & form creator for every business

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

84

Total Goals
(we found evidences for)

15

14

Top Processes

Evidences indicate better relative satisfaction


generation of new leads



engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media




customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


lifetime value management


discount management


segmentation and targeting


campaign management

campaign monitoring


competitive intelligence


contact list management

creating contact list


loyalty management

identify target customers

customise loyalty program


rating and review management


conversion management





lead qualification

lead qualification: demographic


workflow management




helpdesk management


training & onboarding


sales document management

contract management

proposal & quote management








products & pricelist management



trade show marketing





sales review & feedback



meeting management


sales call management

meeting management



customer case management


account management





Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Increase customer life time value

  • Launch new products

  • Improve efficiency

  • Scale best practices

  • Improve digital and social presence

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Reduce bounce

  • See 12 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting