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ConnectWise Manage is popular in Information Technology And Services, Computer & Network Security, and Wholesale industries and is widely used by Small Business, Mid Market, and Enterprise.
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ConnectWise Manage Product Overview
ConnectWise-Manage offers MSPs powerful PSA software with integrated help desk, sales, marketing, and billing tools. A free trial is available to maximize revenue predictability.
How satisfied the customers are with ConnectWise Manage use-cases
Reviews
"...If we go to what are corporate solutions, many are offered by connectwise manage, starting with the fact that in this tool all support tickets are received by our clients, then they are scheduled in the calendar and subsequently are attacked to give solution to these, additionally connectwise allows you to store key information about your customers, which can be useful when discussing or renewing service contracts, connectwise manage is a fairly complete tool, I really recommend it to all those companies that can implement...." Peer review by Victor M, System Engineer
ConnectWise Manage Customer Insights, Testimonials and Case Studies
How can ConnectWise Manage optimize your Sales Document Management Workflow?
How efficiently Does ConnectWise Manage manage your Helpdesk Management?
How does ConnectWise Manage facilitate Workflow Management?
How does ConnectWise Manage facilitate Engagement Management?
How can ConnectWise Manage enhance your Contact List Management process?
What is ConnectWise Manage?
ConnectWise Manage helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. It caters to small and midsize businesses and can also be deployed on-premises.
The workflow rules defined in ConnectWise Manage cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.
ConnectWise Manage offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise Manage also comes as a mobile app for dealing with service requests and access data on-the-go.
What is ConnectWise Manage used for?
What are the top features of ConnectWise Manage?
Who uses ConnectWise Manage?
What are ConnectWise Manage alternatives?
Where is ConnectWise Manage located?
8 buyers and buying teams have used Cuspera to assess how well ConnectWise Manage solved their Help Desk needs. Cuspera uses 5962 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used ConnectWise Manage for sales document management and helpdesk management
ConnectWise Manage Competitors
ConnectWise Manage Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (60) |
| Custom Reports | Read Reviews (499) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (60) |
| Custom Reports | Read Reviews (499) |
ConnectWise Manage Integrations
ConnectWise Manage integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for ConnectWise Manage
ConnectWise, LLC Profile
HQ Location
4110 George Rd., Suite 200, Tampa, FL 33634, USA
Employees
501-1000
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