CUSPERA

ConnectWise Manage

4.08 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(7519 Reviews)

Business Management Software | ConnectWise Manage Business ...

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About ConnectWise Manage

ConnectWise Manage helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. It caters to small and midsize businesses and can also be deployed on-premises.

The workflow rules defined in ConnectWise Manage cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.

ConnectWise Manage offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise Manage also comes as a mobile app for dealing with service requests and access data on-the-go.

ConnectWise Manage
is used by peers for

Processes

sales document management, helpdesk management, workflow management

Channels

e-mail, e-mail, offline

Capabilities

24/7 Support, Ticketing, Integration

Goals

Scale best practices, Increase sales & revenue, Acquire customers

Industry

Information Technology and Services, Computer & Network Security, Computer Software

Popular Business Setting
for ConnectWise Manage

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for ConnectWise Manage

Goals

Scale best practices, Increase sales & revenue, Acquire customers, are the most popular goals peers achieved using ConnectWise Manage.

Channels

It is the best suited for e-mail, e-mail, offline, channels.

Processes

ConnectWise Manage does well for a wide range of processes. Peers recommend sales document management, helpdesk management, workflow management, as the business processes that they have been most satisfied while using ConnectWise Manage.

Read Reviews of Business Process for ConnectWise Manage

Peers used ConnectWise Manage to Scale best practices and Increase sales & revenue

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Manage

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First 5 Reports are Free

IT and Other Capabilities
for ConnectWise Manage

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Connectwise
Company Website www.connectwise.com/
Year Founded 1982
HQ Location 4110 George Rd., Suite 200, Tampa, FL 33634, USA
Employees 501-1000
Social
Financials M&A