NinjaOne (formerly NinjaRMM) Overview
NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).
NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data
NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls.
NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and NinjaOne (formerly NinjaRMM) support capabilities include Phone Support, Email Support, Chat Support, etc. also NinjaOne (formerly NinjaRMM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Other RMMs need a team of onboarders to show you how to use it over a period of a month...." Peer review by Brian A., CEO, Information Technology and Services
NinjaOne (formerly NinjaRMM), Rippling, Giva, Cayzu Help Desk, Asset Panda, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NinjaOne (formerly NinjaRMM)
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on NinjaOne (formerly NinjaRMM) Use Cases
How efficiently Does NinjaOne (formerly NinjaRMM) manage your Helpdesk Management?
How can NinjaOne (formerly NinjaRMM) optimize your Onboarding Workflow?
How does NinjaOne (formerly NinjaRMM) facilitate Contract Management?
What makes NinjaOne (formerly NinjaRMM) ideal for Workflow Management?
What makes NinjaOne (formerly NinjaRMM) ideal for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Vetcor
CASE STUDY Wood ITC
CASE STUDY University of Southern Queensland
CASE STUDY Zero Latency VR
CASE STUDY Northwest Career College
CASE STUDY Wickenburg Community Hospital
Video
Introducing the NinjaOne Platform
Frequently Asked Questions(FAQ)
for NinjaOne (formerly NinjaRMM)
What is NinjaOne (formerly NinjaRMM)?
NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.
The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.
Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.
What is NinjaOne (formerly NinjaRMM) used for?
What are the top features of NinjaOne (formerly NinjaRMM)?
Who uses NinjaOne (formerly NinjaRMM)?
What are NinjaOne (formerly NinjaRMM) alternatives?
Where is NinjaOne (formerly NinjaRMM) located?
Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding
NinjaOne (formerly NinjaRMM) Competitors
NinjaOne (formerly NinjaRMM) Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
Software Failure Risk Guidance
?for NinjaOne (formerly NinjaRMM)
Overall Risk Meter
Top Failure Risks for NinjaOne (formerly NinjaRMM)
NinjaOne, LLC. News
Release 10.0: A Ten Out of Ten for IT Teams.
NinjaOne has launched Release 10.0, introducing new features like Patch Caching, macOS FileVault Management, and Freshservice integration. These enhancements aim to improve IT team efficiency, security, and service management. The release also includes updates to ServiceNow integration, patching, backup, and Android remote control capabilities, providing comprehensive solutions for IT teams.
NinjaOne Achieves GovRAMP Authorization for Secure Automated Endpoint Management Solution for the Public Sector
NinjaOne has achieved GovRAMP Authorization at a Moderate Impact Level for its automated endpoint management platform, enhancing its security and compliance standards for State, Local Government, and Education (SLED) customers. This authorization underscores NinjaOne's commitment to providing secure, efficient endpoint management solutions, addressing the unique challenges faced by SLED IT teams.
NinjaOne Achieves GovRAMP Moderate Authorization to Deliver Modern IT for State & Local Agencies
NinjaOne has achieved GovRAMP Moderate Authorization, enhancing its capability to deliver secure IT solutions for state and local agencies. This certification ensures compliance with over 300 security controls, enabling public sector entities to modernize IT operations efficiently. Notable implementations include Beekmantown Central School District and East Texas A&M University, which have improved endpoint management and reduced costs using NinjaOne's platform.
NinjaOne taps Geoff Davies for country manager role to lead partner growth
NinjaOne appoints Geoff Davies as VP and country manager for ANZ to enhance partner growth and expand its presence in the APAC region. Davies will focus on strengthening partner relationships, simplifying IT for customers, and driving customer acquisition through initiatives like co-branded campaigns and regional enablement sessions. NinjaOne aims to support partners with automated endpoint management solutions, emphasizing security, automation, and post-sales support.
NinjaOne, LLC. Profile
Company Name
NinjaOne, LLC.
Company Website
https://www.ninjaone.com/HQ Location
San Francisco, California
Employees
1001-5000
Social
Financials
SERIES C
