NinjaOne (formerly NinjaRMM) Overview
NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).
NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data
NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls.
NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and NinjaOne (formerly NinjaRMM) support capabilities include Phone Support, Email Support, Chat Support, etc. also NinjaOne (formerly NinjaRMM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Ninja RMM meets and exceeds that benchmark...." Peer review by Lincoln E
Peer review evidence (same sources as the product rating summary)
"...Pros, the cost, the fact that you are not locked into a contract, the simplicity, the fact that their support is extremely helpful and are able to reach...." Peer review by Anonymous Reviewer
"...Instead of a week or more of training, an MSP technician can learn everything they need to start using Ninja s cloud-based, SaaS RMM tool during an hour-long onboarding session...." Peer review by MSPmentor, MSPmentor
"...Ninja has been a perfect fit for SidNetworks and has been instrumental in improving the profitability of my contracts through automated patch management, maintenance scripts, and a great remote administration tool!..." Peer review by Sidney Collum, Founder, SidNetworks
NinjaOne (formerly NinjaRMM), Rippling, Giva, Cayzu Help Desk, Asset Panda, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NinjaOne (formerly NinjaRMM)
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
NinjaOne (formerly NinjaRMM) Customer wins, Customer success stories, Case studies
What makes NinjaOne (formerly NinjaRMM) ideal for Helpdesk Management?
What benefits does NinjaOne (formerly NinjaRMM) offer for Onboarding?
What solutions does NinjaOne (formerly NinjaRMM) provide for Contract Management?
What solutions does NinjaOne (formerly NinjaRMM) provide for Workflow Management?
What Are the key features of NinjaOne (formerly NinjaRMM) for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Carahsoft - IT Solutions - Large
How Carahsoft Expanded Its NinjaOne Platform To Cloud Backup
Brazilian organizations - Chemicals And Advanced Materials
Previously Undocumented NinjaOne RMM Abuse Chain| Cato Networks
Introducing the NinjaOne Platform
Frequently Asked Questions (FAQ)
What buyers ask before choosing NinjaOne (formerly NinjaRMM)
What is NinjaOne (formerly NinjaRMM)?
NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.
The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.
Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.
What is NinjaOne (formerly NinjaRMM) used for?
What are the top features of NinjaOne (formerly NinjaRMM)?
Who uses NinjaOne (formerly NinjaRMM)?
What are NinjaOne (formerly NinjaRMM) alternatives?
Where is NinjaOne (formerly NinjaRMM) located?
Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding
NinjaOne (formerly NinjaRMM) Competitors
NinjaOne (formerly NinjaRMM) Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
Software Failure Risk Guidance
?for NinjaOne (formerly NinjaRMM)
Overall Risk Meter
Top Failure Risks for NinjaOne (formerly NinjaRMM)
NinjaOne, LLC. News
NinjaOne ernennt Mitchell Plonski zum Senior Vice President ...
NinjaOne has appointed Mitchell Plonski as Senior Vice President of Global Public Sector to advance its global government strategy. Plonski brings extensive public sector experience, having scaled businesses at Halcyon and Shift5.
Deeper Linux Support for NinjaOne Remote and NinjaOne Backup
NinjaOne has expanded its support for Linux across its Remote and Backup solutions, enabling seamless remote access and data protection for Linux, Windows, and macOS from a single platform. This integration simplifies IT management by reducing the need for separate tools, offering consistent security controls, and ensuring comprehensive endpoint coverage for IT teams and MSPs.
Bridge the Linux Gap with NinjaOne 14.0: Seamlessly Discover, Deploy, and Support Every Endpoint
NinjaOne's 14.0 release enhances its platform with features like Linux support for backup and remote access, software license usage metering, and vulnerability management improvements. The update enables IT professionals to manage endpoints across operating systems, streamline software deployment, and improve security workflows, offering a unified experience for IT asset management and cybersecurity.
NinjaOne Vulnerability Management Now with CISA KEV Intelligence
NinjaOne has integrated CISA's Known Exploited Vulnerabilities (KEV) intelligence into its Vulnerability Management platform. This enhancement allows IT and security teams to prioritize vulnerabilities based on active exploitation risk rather than just severity scores. The integration supports automated workflows for faster remediation and strengthens compliance and reporting by providing threat-informed remediation decisions.
NinjaOne, LLC. Profile
Company Name
NinjaOne, LLC.
Company Website
https://www.ninjaone.com/HQ Location
San Francisco, California
Employees
1001-5000
Social
Financials
SERIES C
