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Information Technology and Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Sentree - Information Technology And Services - Small

Tokyo, Japan

NinjaOne helped Sentree, a Tokyo-based MSP, cut manual IT work by 50%. Sentree unified endpoint management for its multinational clients... using NinjaOne’s RMM and patching tools. The solution automated security and eliminated patch deployment lag. Sentree gained real-time visibility and consolidated its tech stack. This improved service for clients needing global IT standards in Japan.

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Northeast IT Systems - Information Technology And Services - Small

West Springfield, USA

NinjaOne helped Northeast IT Systems resolve 95% of issues remotely. The MSP eliminated recurring ticket types with proactive automation. NinjaOne... enabled faster patch approvals and deployment. Mailbox and Teams data restoration improved with NinjaOne SaaS Backup. The platform unified endpoint management, backup, and remote support. Northeast IT Systems now works faster and more efficiently.

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Metis Technology - Information Technology And Services - Small

Nashville, USA

NinjaOne helped Metis Technology migrate 1,300 client endpoints in just 14 days. The company switched from N-able due to lack... of innovation, security, and support. NinjaOne's all-in-one solution and SentinelOne integration saved 15 minutes per device. New client onboarding is now 50% faster. The user interface is easy to learn, with new staff trained in 90 minutes.

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Jaggaer - Information Technology And Services - Large

Morrisville, USA

NinjaOne helped Jaggaer cut their first-response SLA from 60 minutes to 5 minutes. The IT team replaced four separate tools... with one unified platform. They gained full visibility into endpoints and verified patch compliance. Real-time vulnerability assessment improved security and reduced risk. Non-technical teams now experience fewer disruptions and faster issue resolution.

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Aerorock - Information Technology And Services - Small

Auckland, New Zealand

NinjaOne helped Aerorock, a New Zealand-based MSP, deliver better IT support to its clients. Aerorock used NinjaOne RMM for over... a decade to automate processes and save time. The platform's user-friendly interface made it easy to train new staff quickly. Automation features allowed the team to focus more on customer needs. Aerorock trusts NinjaOne to provide a secure and reliable environment.

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Citex Holding GmbH - Information Technology And Services - Medium

NinjaOne helped Citex Holding cut its mean-time-to-resolution by 50%. The company faced challenges with remote endpoint management, a patchwork of... IT tools, and an outdated ticketing system. NinjaOne provided cloud-native endpoint management and automated patch management. Citex Holding chose NinjaOne over Ivanti and Microsoft for its ease of use and fast setup. The all-in-one tool improved technician efficiency and security.

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ADITS - Information Technology And Services - Medium

NinjaOne SaaS Backup helped ADITS migrate 5,000 Microsoft 365 seats in just 11 days with zero data loss. ADITS faced unreliable... backups, poor visibility, and billing headaches from their previous vendor. NinjaOne restored backup confidence, improved visibility, and simplified billing. Predictable, contract-free billing reduced overhead and built trust. Real-time updates and hands-on support eased the migration process.

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Telprom - Information Technology And Services - Medium

NinjaOne helped Telprom triple their endpoint management capabilities. Telprom faced issues with inflexible tools, unreliable remote access, and complex IT... stacks. NinjaOne's multi-tenant dashboard made endpoint management easier and scalable. Security scores for managed customers now stay close to 100%. Telprom improved compliance and expanded their customer base quickly.

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Kite Technology - Information Technology And Services - Medium

NinjaOne Unified Backup helped Kite Technology migrate over 1,600 seats with no disruption. The company faced slow support and manual... restore processes with their old vendor. NinjaOne delivered fast, time-based restores and automated backups. Restores now take hours, not days, improving client satisfaction. Support is faster and more responsive, strengthening client relationships.

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SEESA - Information Technology And Services - Medium

NinjaOne Unified Backup helped SEESA migrate 11TB of email and 905 mailboxes with no downtime. Compliance searches became fast and... easy. The solution required no employee training and deployed in minutes. Sensitive data is now securely backed up and protected. SEESA found NinjaOne more cost-effective than competitors, with simple management and no egress fees.

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High Point Networks - Information Technology And Services - Medium

NinjaOne Unified Backup helped High Point Networks migrate 20,000 Microsoft 365 mailboxes with zero downtime. Backup restores dropped from 12–48... hours to just minutes. Accurate monitoring removed phantom backup issues and improved trust. The MSP now delivers reliable, verified backups to thousands of customers. NinjaOne enabled seamless, large-scale migration and real-time backup clarity.

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Texaport - Information Technology And Services - Small

NinjaOne SaaS Backup helped Texaport migrate 1,500 Microsoft 365 mailboxes with 98–99% data success. The MSP saved 120 engineering hours... and reduced backup setup from weeks to minutes. Texaport now enjoys real-time recovery and faster client response. NinjaOne improved reliability and gave Texaport real-time visibility into backup status. The platform eliminated manual work and sped up operations for Texaport's IT services.

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Computer Technology Solutions (CTS) - Information Technology And Services - Small

NinjaOne helped Computer Technology Solutions (CTS) cut deployment time to one hour for their entire network. The platform replaced ConnectWise... Automate, solving issues with complex UI and slow onboarding. CTS now onboards technicians in five minutes and uses simple, reliable automation. NinjaOne's customer support and easy interface improved IT support services for CTS.

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Moda Experts - Information Technology And Services - Small

NinjaOne SaaS Backup helped Moda Experts restore a deleted Entra ID security group in under 30 minutes. This avoided weeks... of manual rebuilding and reduced compliance risk for a healthcare client. Moda Experts uses NinjaOne to track changes and alert clients to misconfigurations. Fast recovery supports HIPAA and HITRUST compliance. The solution builds trust through rapid, proactive recovery.

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Ener Systems - Information Technology And Services - Small

NinjaOne Unified Backup helped Ener Systems protect client email data. Ener Systems faced risks from ransomware, email compromise, and compliance... gaps. NinjaOne provided immutable backups and streamlined eDiscovery tools. Email journaling ensured a tamper-proof record for legal and audit needs. Ener Systems now offers reliable email archiving and backup to its clients.

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AAD Automatisering - Information Technology And Services - Small

NinjaOne helped AAD Automatisering boost efficiency and technician bandwidth. The IT team reduced technician training time by 75% after switching... from N-central. NinjaOne's simple interface made onboarding fast and easy. The company also gained free, unlimited, and knowledgeable support. This improved their managed services and endpoint management.

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Nordlo - Information Technology And Services - Large

NinjaOne helped Nordlo save $13,000 per year in IT operation costs. Nordlo switched from Kaseya due to slow remote features... and high licensing costs. With NinjaOne, Nordlo saw faster remote access and easier software deployment. The IT team now spends less time on daily tasks and more time supporting customers. Nordlo uses NinjaOne for backup, patch management, and remote monitoring.

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Red Road Networks - Information Technology And Services - Small

NinjaOne Backup helped Red Road Networks increase profitability by 20-30%. The MSP switched from N-able due to high costs and... limited features. NinjaOne provided a cloud-native, file-level backup solution. The platform's integration and backup policies made setup and management easy. Red Road Networks added backup to all plans, improving value for customers.

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GSDSolutions - Information Technology And Services - Small

NinjaOne helped GSDSolutions cut printing-related tickets by 90%. The IT team automated reporting and improved patch management. Onboarding new clients... now takes just five minutes. NinjaOne made compliance and security easier for GSDSolutions. The switch from Atera solved issues with remote access, documentation, and automation.

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Alticap - Information Technology And Services - Medium

NinjaOne helped Alticap, a leading MSP in France, migrate 5,000 devices in one week. Alticap switched from Solarwinds due to... lack of innovation and manual patch management. NinjaOne provided a simple, feature-rich RMM solution with automated patch management. The migration was fully supported and made deployment fast and easy. Alticap now enjoys modern IT management with strong support.

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Syscomm Group - Information Technology And Services - Medium

NinjaOne helped Syscomm Group cut average remote session times by 50%. The company eliminated the need for a dedicated RMM... manager. Patching time dropped by 99% with automated patch management. Syscomm Group stopped 15–20 ransomware attacks in one year using NinjaOne's security features. The platform's user-friendly interface improved efficiency for this managed service provider.

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Cloud4x - Information Technology And Services - Small

NinjaOne helped Cloud4x cut new client setup time by 95%. The IT team switched from Atera to NinjaOne for better... automation and more features. NinjaOne's automation now does the work of two full-time employees. Cloud4x found NinjaOne easy to use and powerful for managed IT services. The scripting engine and automation tools improved efficiency for Cloud4x.

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Advania - Information Technology And Services - Large

NinjaOne helped Advania replace a complex, unreliable RMM tool. The new solution made script deployment easy with single-click actions. Advania's... IT team found NinjaOne simple to learn and use. The switch improved IT service delivery for over 8,000 endpoints. Staff at Advania are happier and more efficient with NinjaOne.

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Concord IT - Information Technology And Services - Small

NinjaOne helped Concord IT save 10 hours per week by automating manual tasks. The platform unified five legacy solutions into... one, improving security and compliance. Concord IT completed a full migration in just two weeks with no client disruptions. NinjaOne's integration with HaloPSA and robust script library increased efficiency and reduced supply chain risk.

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INC Systems - Information Technology And Services - Small

NinjaOne helped INC Systems cut onboarding time for new employees to just one day. The intuitive UI and automation features... replaced a complex, time-consuming tool. INC Systems now deploys new devices faster and automates software installs. The company saves 10 to 12 hours per new employee. NinjaOne drives efficiency and supports business growth for this IT services provider.

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Spirit Technology Solutions - Information Technology And Services - Medium

NinjaOne helped Spirit Technology Solutions, an Australian MSP, save 4-8 hours per day with automation. The company struggled with repetitive... tasks and unscalable infrastructure before switching from Kaseya and ConnectWise Automate. NinjaOne's simple UI and scalable RMM made onboarding new technicians faster. STS now reinvests saved time into revenue-generating activities, driving business growth.

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Beheerd - Information Technology And Services - Small

NinjaOne helped Beheerd, an MSP in the Netherlands, automate IT management for over 1,000 endpoints. After switching from N-Central and... ConnectWise Automate, Beheerd found NinjaOne much easier to use. Staff now detect and prevent problems faster, with fewer manual tasks. Onboarding new employees takes just hours, not days. NinjaOne’s automation and support improved Beheerd’s efficiency and service quality.

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Aerorock - Information Technology And Services - Small

NinjaOne RMM helps Aerorock, a New Zealand MSP, save time and support SMEs better. The platform's easy-to-use interface speeds up... new employee onboarding. Automation features let staff focus on helping customers, not manual tasks. Aerorock trusts NinjaOne for secure, reliable IT management. Patch management and RMM tools are key to their service.

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Solutions30 - Information Technology And Services - Very Large

NinjaOne helped Solutions30 manage 16,000 field technicians across 10 countries. The company faced challenges with patch visibility and manual processes.... NinjaOne's endpoint management platform enabled real-time device monitoring and automated patch deployment. Solutions30 reduced administrative overhead and improved operational efficiency. The platform provided rapid vulnerability identification and significant time and cost savings.

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IT Management Services - Information Technology And Services - Small

NinjaOne PSA helped IT Management Services deploy a full PSA in just 8 hours. The team went live across all... modules in 40 hours, saving over 5 hours each week. They now capture 100% of billable work and improved billing accuracy. NinjaOne unified endpoint management, ticketing, and backup for faster support and less tool switching. The MSP now manages 16 service offerings directly in the platform.

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ADM Computing - Information Technology And Services - Medium

NinjaOne helped ADM Computing improve patch management by 60%. The team switched from a confusing RMM tool to NinjaOne for... easier, faster IT support. ADM Computing now manages over 10,000 endpoints with NinjaOne. The solution is simple to use and easy for new IT staff to learn. NinjaOne made IT operations more reliable for this managed service provider.

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Fokus MSP - Information Technology And Services - Medium

NinjaOne Unified Backup helps Fokus MSP meet strict data retention laws in Germany, Austria, and Switzerland. Fokus MSP uses the... solution to back up Microsoft 365 data for clients, ensuring compliance and easy archiving. The platform allows onboarding of new customers in minutes and supports seamless scaling for hundreds of users. Fokus MSP reports low-maintenance backups and reliable long-term retention for managed service providers.

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GoIT - Information Technology And Services - Medium

NinjaOne helped GoIT improve patching scores by 25%. GoIT replaced five tools with NinjaOne, making IT management faster and easier.... The centralized dashboard gives real-time visibility across hundreds of client devices. Automated device prep and patching saved 40 hours per week. GoIT now supports more clients and responds faster with NinjaOne's unified IT management platform.

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InHouse-Support - Information Technology And Services - Small

NinjaOne helped InHouse-Support switch from Kaseya by offering easy onboarding and strong customer support. The team found NinjaOne's RMM simple... and intuitive, reducing technician onboarding from a month to half a day. Free, unlimited support improved their experience. Adding devices became a one-click process, making IT management faster and easier.

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Illuminate IT - Information Technology And Services - Small

NinjaOne helped Illuminate IT move from a break-fix model to managed services. The team cut reporting time by 75%. NinjaOne... removed hours of manual technician work. Illuminate IT now works faster and can serve more clients. The platform made reporting easy and improved client relationships.

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Metis Technology - Information Technology And Services - Medium

NinjaOne helped Metis Technology switch from N-able, improving efficiency and security. The company migrated 1,300 client endpoints in just 14... days. SentinelOne integration saves 15 minutes per device. New client onboarding is now 50% faster. The user interface is easy to learn, speeding up employee training.

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IPE Infogérance et Solutions Informatiques (IPE) - Information Technology And Services - Medium

NinjaOne helped IPE Infogérance et Solutions Informatiques quadruple technician productivity without adding staff. The MSP replaced five legacy tools and... automated endpoint management, reducing manual work. NinjaOne's unified platform enabled IPE to scale from 600 to over 4,000 endpoints. The team now focuses on proactive service and customer relationships. IPE has been a NinjaOne customer since 2016.

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Babble - Information Technology And Services - Large

NinjaOne helped Babble, a managed service provider, consolidate five IT tools into one platform. Babble used NinjaOne to streamline onboarding... after acquisitions and improve automation reliability. The platform unified workflows, reduced tool complexity, and enhanced security and compliance. Babble now manages endpoints and remote access from a single dashboard, making audits and regulatory compliance easier.

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FOS.net - Information Technology And Services - Small

NinjaOne helped FOS. net migrate thousands of endpoints in less than two weeks. The IT team faced issues with their...old RMM, like poor support and high costs. NinjaOne offered unlimited free support and a 250:1 employee to technician ratio. The platform made FOS.net more efficient and reliable. Customers now get faster service and fewer disruptions.

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Wood ITC - Information Technology And Services - Small

NinjaOne helped Wood ITC, a managed service provider, migrate 30 customers in just two weeks. The team faced issues with... a complex RMM tool and unreliable remote access before switching. NinjaOne's intuitive UI required zero training for users. The solution improved productivity and efficiency with reliable remote access and strong support.

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Vital Service - Information Technology And Services - Small

NinjaOne helped Vital Service triple technician efficiency. The company switched from an unreliable RMM to NinjaOne for better support and... scalability. NinjaOne's automation, remote management, and customizable alerts improved service delivery. The team values NinjaOne's strong customer support and relationship focus. NinjaOne enabled rapid onboarding and nationwide device management for clients.

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Control Networks - Information Technology And Services - Medium

NinjaOne helped Control Networks cut mean time to resolution by 93%, from 14 days to under 1 day. The MSP saved... 30–60 minutes per device during new-client onboarding. NinjaOne automated patching and streamlined Essential Eight compliance. Reporting improved, giving clients better visibility. Control Networks now resolves IT support issues faster and more securely.

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CNWR - Information Technology And Services - Small

NinjaOne helped CNWR, an MSP in Ohio and Michigan, boost efficiency after switching from N-able. The cloud-native RMM made IT... operations faster and easier. SentinelOne integration centralized endpoint security and automated agent installs. CNWR saw immediate productivity gains for technicians. Tom Lawrence praised the web-first design and seamless deployment.

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Nerds That Care - Information Technology And Services - Medium

NinjaOne helped Nerds That Care speed up IT processes by 4x and cut image backup time by 90%. The MSP replaced... a slow, complex tech stack with NinjaOne's all-in-one RMM and backup solution. Automations now save 24 hours per month in manual work. The team uses integrations like HaloPSA and Microsoft Intune for better IT operations. NinjaOne's scripting made onboarding 37 devices automatic, saving days of effort.

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Executech - Information Technology And Services - Large

NinjaOne helped Executech migrate 30,000 agents in just 3 months. The platform improved patch compliance by 42 percent and boosted... efficiency with automation. Executech eliminated 5 percent of monthly workload by removing legacy tools. NinjaOne enabled FedRAMP-ready IT services, supporting federal contracts and secure remote management. One engineer now manages 5,000 endpoints, driving sustainable growth for this managed service provider.

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Quantum Services Group - Information Technology And Services - Medium

NinjaOne and HaloPSA integration helped Quantum Services Group save 10 hours per month. The automated device syncs captured 10% more... revenue. Ticket remediation time dropped by 20% with the integration. QSG migrated thousands of devices in one week. The all-in-one IT management platform improved efficiency and billing accuracy.

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Velocity Group - Information Technology And Services - Medium

NinjaOne Unified Backup helped Velocity Group replace patchwork remote-work tools with a unified backup and archiving solution. The company gained... centralized protection and better visibility across Microsoft 365 data. Fast, effortless restores removed the need for multiple recovery tools. Built-in compliance and offsite archiving improved security and reduced complexity for Velocity Group's customers.

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Financial Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Tessi - Financial Services - Very Large

NinjaOne helped Tessi enable remote work during the COVID-19 lockdown. The IT team used NinjaOne for remote device management and... automated software deployment. Tessi saw an 86% reduction in software deployment time. They gained 100% visibility into their IT network. The team now spends more time on process optimization.

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Feltl and Company - Financial Services - Small

NinjaOne helped Feltl and Company boost IT efficiency by 70%. The IT team automated patch management and software deployment, saving... 100 hours each month. Mean time to resolution dropped by 98%. The company avoided all financial audit fines thanks to NinjaOne's reporting. Custom policies cut helpdesk tickets by 30%.

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Patra - Financial Services - Very Large

NinjaOne helped Patra migrate 6,000 endpoints in just 30 days. The all-in-one IT management platform replaced a large tech stack... and removed over 100 hours of manual work each month. Patra avoided hiring 18 new technicians thanks to automation and unified tools. The solution made IT deployment fast and easy for Patra's global team. Patra now manages desktop, remote, and patch management from one dashboard.

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TF Bank - Financial Services - Medium

NinjaOne helped TF Bank's small IT team manage 14 locations across Europe. The bank gained secure remote access, even to... unenrolled devices. Autonomous patch management improved security and reduced cyber risk. Deployment took just days, with immediate positive results. NinjaOne saved costs, equaling only 20% of a full-time employee.

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The Sofia Group - Financial Services - Large

NinjaOne helped The Sofia Group automate patch management and migrate all workstations in under 30 days. The IT team replaced... a stagnant N-able RMM tool with NinjaOne for a modern, intuitive interface. NinjaOne enabled centralized endpoint management and streamlined IT operations. The solution supported the group's rapid growth and improved efficiency across their network.

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StellarVista Credit Union - Financial Services - Medium

NinjaOne helped StellarVista Credit Union modernize its IT infrastructure. The team automated patch management and improved endpoint security. NinjaOne's remote... management cut technician travel by 90%. The user interface made onboarding new staff fast. The credit union now has a secure, easy-to-use IT system.

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LeaderOne Financial - Financial Services - Medium

NinjaOne helped LeaderOne Financial cut ticket remediation time by 50%. The IT team saved 15% of their workday with automation.... LeaderOne eliminated three legacy tools using NinjaOne. Software costs dropped by 30%. The company improved IT efficiency with endpoint management, backup, and patch management.

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Education Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Park University - Education - Large

NinjaOne helped Park University automate IT tasks and improve security. The IT team gained full network visibility and automated antivirus... deployment. NinjaOne saved them 150 hours per year with remote access. Patch management and software deployment became easy and fast. End-users now get faster IT support, with remediation time cut from hours to minutes or seconds.

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Beekmantown Central Schools - Education - Medium

NinjaOne helped Beekmantown Central Schools save 20 hours a month by automating IT tasks. The platform eliminated all manual work... for school staff and cut ticket resolution time by 98%. NinjaOne's license fees are 40% lower than competitors. The school district improved efficiency and reduced administrative burdens using endpoint management and patch management tools.

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Philadelphia Museum - Education - Medium

NinjaOne Ticketing helped Philadelphia Museum cut software costs by 50%. The IT team saved 100 hours per year with easier... ticketing and remote access. NinjaOne replaced complex tools and removed the need for extra staff. The all-in-one platform made endpoint management simple and efficient. The museum improved team morale and reduced manual work.

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Champlain College - Education - Medium

NinjaOne automated patch management for Champlain College, ending manual, tedious daily tasks. The Leahy Center used NinjaOne to give students... real-world cybersecurity experience. Students managed endpoints, installed and blacklisted software, and used activity logs for forensics. NinjaOne let updates run outside lab hours, so no one stayed late. The college now supports more clients and gives students better hands-on IT training.

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East Texas A&M University (ETAMU) - Education - Large

NinjaOne helped East Texas A&M University save $58,000 per year by consolidating IT tools. The IT team now saves 4... hours per technician each day. Mean time to resolution improved by up to 120 times. NinjaOne was deployed to all endpoints in less than 2 days. New technician onboarding is up to 16 times faster. The university uses NinjaOne for endpoint management, patch management, and remote monitoring.

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University of Southern Queensland (UniSQ) - Education - Large

NinjaOne helped the University of Southern Queensland deploy endpoint management to 4,000 devices in one week. The university replaced three... IT tools with NinjaOne, making their IT stack simpler. Automated patching now saves up to three days each month. Patch deployment is 50% faster. Warranty tracking is now more reliable. The IT team can now support hybrid learning more easily.

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IFB Engel - Education - Medium

NinjaOne helped IFB Engel manage 1,050 endpoints and 50 servers across 14 locations. The school faced challenges with a large... tech stack, high costs, and security risks. NinjaOne unified IT management, improved automation, and enabled powerful scripting. Ticket volume dropped from up to 15 per day to a maximum of 5, saving significant time. The IT team also benefited from NinjaOne’s community and fast support.

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Government Administration Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

City of El Dorado - Government Administration - Small

El Dorado, USA

NinjaOne helped the City of El Dorado cut ticket resolution time by 90%. The IT team now manages all endpoints... remotely, saving travel costs. The mobile app gives full flexibility to IT staff. Unlimited customer support is included at no extra cost. The city moved from manual processes to a cloud-native solution. This improved efficiency for the entire IT department.

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Hauraki District Council - Government Administration - Medium

NinjaOne helped Hauraki District Council improve patch visibility and compliance. The council replaced a fragmented toolset with NinjaOne's unified IT... management platform. Automation features saved significant time for the IT team. Staff now resolve issues faster and focus more on strategic work. User satisfaction and security both increased with better support and reporting.

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City of El Dorado - Government Administration - Small

NinjaOne helped the City of El Dorado cut ticket resolution time by 90%. The IT team now manages endpoints remotely,... saving on travel costs. The NinjaOne mobile app gives them full flexibility. Unlimited customer support is included. The city switched from WSUS to NinjaOne for modern, cloud-native endpoint management.

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City of Vidalia, LA - Government Administration - Small

NinjaOne helped the City of Vidalia automate patch management and IT audits. The city eliminated 20-30 hours of technician travel... time each week. IT asset inventory is now fully automated and updated live. The team shifted an entire employee salary to more critical IT tasks. NinjaOne improved network security and made IT management easier for the small city team.

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city of Erding - Government Administration - Medium

NinjaOne automated patching for the city of Erding, cutting patch times to under 10 minutes. The IT team now uses... a unified dashboard for endpoint management and remote troubleshooting, saving up to 2 hours per issue. No more on-site support is needed. Their patching score stays above 90%. IT work is now faster, more secure, and less stressful.

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City of Sarnia - Government Administration - Medium

NinjaOne helped the City of Sarnia cut patching time by 90%. The IT team now uses automated patch management and... ticketing. Reporting is 100% accurate, meeting cyber insurance needs. Ticket response time improved by 70%. Automated scripts reduced helpdesk tickets by 30%.

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Bonner County - Government Administration - Medium

NinjaOne helped Bonner County automate IT tasks and cut costs. The IT team eliminated over 100 hours of manual device... updates. Endpoint management became 24 times faster. Policies and applications now deploy instantly. The cloud-native platform removed the need for VPNs and delays. Bonner County improved efficiency and reduced complexity with NinjaOne.

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Hospital & Health Care Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Kearney County Health Services - Hospital & Health Care - Small

NinjaOne helped Kearney County Health Services cut issue resolution time by 75%. The IT team reduced platform costs by 50%... and sped up new-device setup by 4x. Before NinjaOne, they faced manual tasks and high outsourcing fees. Now, automation and remote access save time for doctors and nurses. The solution is easier to use and more affordable than their previous tool.

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Cancer and Hematology Centers (CHC) - Hospital & Health Care - Large

NinjaOne helped Cancer and Hematology Centers achieve HIPAA compliance. The IT team fixed security gaps and improved reporting. NinjaOne gave... 100% accurate reporting and full network visibility. Automated patch management reduced vulnerabilities. The healthcare provider now manages endpoints securely and meets strict compliance needs.

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Westcare Clinic - Hospital & Health Care - Small

NinjaOne helped Westcare Clinic cut issue resolution time by 50%. The clinic reduced overall IT costs by 60% using automation... and endpoint management. NinjaOne automation made new-device deployment take just 15 minutes. The IT team avoided new hires and now spends 30% more time on non-IT projects. Westcare Clinic improved productivity and saved money with NinjaOne.

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FCC Behavioral Health - Hospital & Health Care - Medium

NinjaOne MDM helped FCC Behavioral Health manage mobile devices from one platform. They saw policy updates become 4X faster and... mean time to resolution improve by 15%. The solution made endpoint management easy and automated. FCC Behavioral Health achieved HIPAA compliance and better security. The IT team now controls and monitors all devices from a single dashboard.

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Vetcor - Hospital & Health Care - Large

NinjaOne replaced 10-15 IT tools for Vetcor, a large veterinary services company. Vetcor manages over 15,000 endpoints with just 20... IT staff. Automated patch management saves 40-50 hours each month. New-clinic onboarding is up to 20 times faster. NinjaOne MDM secures mobile devices for marketing and recruiting teams.

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Retail Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Social Deal - Retail - Medium

Noord-Brabant, Netherlands

NinjaOne helped Social Deal simplify IT management. The company replaced a complex IT stack with one easy platform. Daily IT... tasks now take minutes instead of hours. New technicians learn the system in just two weeks. The sales team works without disruptions, saving time and money. Social Deal manages 275 endpoints across many locations with NinjaOne.

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Maisons du Monde - Retail - Large

NinjaOne helped Maisons du Monde move from an unreliable, VPN-centric IT setup to a cloud-native, unified platform. The IT team... automated software deployment and eliminated four separate tools. NinjaOne improved endpoint management and patch management. Staff now resolve incidents faster and save time. The all-in-one solution reduced IT complexity and licensing costs.

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Social Deal - Retail - Medium

NinjaOne helped Social Deal cut IT management time from hours to minutes. The platform replaced a complex IT stack with... all-in-one endpoint management. Social Deal's IT team now uses easy scripting and remote troubleshooting. New technicians learn NinjaOne in just two weeks. The sales team works without disruptions, boosting business efficiency.

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California Truck Centers - Retail - Large

NinjaOne helped California Truck Centers cut software deployment time by 95%. The company reduced software costs by 60% using NinjaOne's... all-in-one endpoint management and patch management tools. NinjaOne integrated all IT tools into one dashboard, boosting productivity and reducing ticket remediation time by 20%. Built-in SentinelOne integration made endpoint security fast and easy. California Truck Centers avoided hiring two extra technicians thanks to NinjaOne.

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Citrus Motors - Retail - Medium

NinjaOne helped Citrus Motors cut helpdesk calls by 80%. The IT team saved 40 hours each month by automating manual... tasks. Ticket resolution time dropped by 89% with NinjaOne's remote access. The endpoint management solution gave real-time device visibility. Citrus Motors replaced outdated tools with NinjaOne for better efficiency.

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Construction Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Snyder Langston - Construction - Medium

Irvine, USA

NinjaOne helped Snyder Langston secure business-critical data for a remote workforce. The company needed a cloud-based backup solution to support... 70% of employees working remotely. NinjaOne provided cloud-native endpoint management and integrated backup with remote control. Technicians faced no learning curve, and IT efficiency improved. Snyder Langston consolidated tools, making IT management simpler and faster.

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Snyder Langston - Construction - Medium

NinjaOne Backup helped Snyder Langston secure business-critical data for a remote workforce. The company needed a cloud-based backup after Veeam... did not meet their needs. NinjaOne provided cloud-native endpoint management and integrated remote control. Technicians faced no learning curve. The solution improved efficiency for their lean IT team.

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Stellar - Construction - Large

NinjaOne helped Stellar cut new device onboarding time by 50%. The company eliminated five separate IT tools by switching to... NinjaOne’s all-in-one endpoint management platform. Stellar now manages all devices 100% remotely. The cloud-native solution improved efficiency for their distributed workforce. NinjaOne replaced legacy software deployment, inventory, and antivirus tools.

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Dalux - Construction - Large

NinjaOne helped Dalux secure 100% of its endpoints. Dalux faced issues with security, device monitoring, and asset management before switching.... With NinjaOne, Dalux achieved full compliance and comprehensive device monitoring. The IT team now uses automation and a unified dashboard for better support. Dalux praises NinjaOne's customer-focused support and technical features.

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Food & Beverages Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Cherry Republic - Food & Beverages - Medium

NinjaOne gave Cherry Republic full endpoint and server visibility. The IT team automated patch management and device setup, saving time... and boosting security. Ticket resolution times improved, making end-users happier. NinjaOne became central to IT operations, acting like an extra technician. Cherry Republic now has a stronger, more efficient IT support workflow.

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St. Francis Winery - Food & Beverages - Medium

NinjaOne helped St. Francis Winery cut IT expenses by $72,000 per year. The winery improved endpoint health by 80% and... reduced average ticket volume by 80%. Service rate increased by 90%. NinjaOne's endpoint management and automation made IT tasks faster and easier. St. Francis Winery replaced N-able with NinjaOne for better efficiency and cost savings.

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Admiral Beverage Corporation - Food & Beverages - Large

NinjaOne helped Admiral Beverage Corporation cut software costs by $54,000 a year. The company replaced six tools with NinjaOne's all-in-one... IT management platform. IT processes became four times faster. NinjaOne simplified device migration and made IT management easier. Admiral Beverage Corporation uses NinjaOne Backup, Endpoint Management, Patch Management, and Ticketing.

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Professional Training & Coaching Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

AspireHR - Professional Services - Medium

NinjaOne helped AspireHR move from manual, on-premises IT management to a secure, cloud-native solution. AspireHR used NinjaOne to create a... zero-trust environment and automate patch management. The platform provided patch automation, anti-malware, scripting, and software deployment in one tool. AspireHR now tracks, audits, and reports on device security for client assurance. This reduced administrative work and improved endpoint compliance.

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Woodland Group - Professional Services - Large

NinjaOne helped Woodland Group automate manual IT tasks and replace four legacy tools with one unified platform. The company needed... a secure, zero-trust architecture and found NinjaOne's scripting and endpoint management features fit perfectly. NinjaOne enabled fast deployment, seamless integration with Microsoft Intune, and eliminated manual installations. Woodland Group now manages all endpoints globally with improved security and efficiency.

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Safe Haven - Professional Services - Large

NinjaOne helped Safe Haven's IT team become 75% more efficient. The team reduced patching time by 75% and saved 5... minutes per remote session. NinjaOne's SentinelOne integration caught threats missed by other tools. Safe Haven cut software costs by 20% by consolidating tools. The IT team now manages security and patching from one dashboard.

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Manufacturing Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Osmo Holz und Color - Manufacturing - Large

Bremerhaven, Germany

NinjaOne helped Osmo Holz und Color cut annual IT costs by up to €100,000. The company replaced at least four... legacy tools with NinjaOne, streamlining IT operations. Patch compliance rose nearly 50%, now consistently above 90%. Patching is now 10 times faster with autonomous management. Centralized visibility improved security and device management across 26 sites.

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H.E.R.O.S. Inc. - Manufacturing - Small

NinjaOne Backup protected H. E.R.O.S. Inc. during a ransomware attack. Two other backup solutions failed, but NinjaOne Backup was never...compromised. The company restored its entire network in just four days. NinjaOne provided free, unlimited customer support. The backup process was easy and seamless for the team.

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DECKED - Manufacturing - Medium

NinjaOne helped DECKED save 20 to 40 hours per week using automation. DECKED replaced multiple IT tools with NinjaOne's all-in-one... platform. The company now uses integrated backup and antivirus. NinjaOne's cloud-based endpoint management supports DECKED's rapid growth. The solution enables remote troubleshooting from anywhere, even in the field.

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Entertainment Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Zero Latency VR - Entertainment - Medium

Melbourne, Australia

Zero Latency VR used NinjaOne to solve network interruptions and manual IT tasks. NinjaOne automated patch management and software deployment... for over 3,400 devices. Software deployment time dropped by 99%. The IT team now spends less time on endpoint support and more on growth projects. Ticket resolution is faster and simpler. NinjaOne helps Zero Latency VR deliver better customer experiences in virtual reality gaming.

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Zero Latency VR - Entertainment - Medium

NinjaOne helped Zero Latency VR cut software deployment time by 99%. The company automated patch management and made troubleshooting faster.... NinjaOne's endpoint management lets Zero Latency VR manage 3,400 devices across 50 venues in 23 countries. The IT team now focuses on growth instead of manual support. Customer support is faster and more reliable with NinjaOne.

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Accounting Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Hutchinson and Bloodgood - Accounting - Medium

NinjaOne Unified Backup helped Hutchinson and Bloodgood onboard all clients in just two days. The firm needed reliable backup and... compliance tools for its MSP business. NinjaOne delivered fast setup, clear backup alerting, and easy eDiscovery. Data is portable and backup management is simple. Compliance and data protection improved for both the firm and its clients.

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Non-Profit Organization Management Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

The King's Trust - Non Profit Organization Management - Large

NinjaOne helped The King's Trust automate patch management and speed up endpoint management by 10 times. Remote access became 30... times faster, making IT support much quicker. The team now uses one tool for all devices, improving visibility and reporting. End-users are happier, and IT resources are freed up for more important work. NinjaOne supports The King's Trust in helping young people across the UK.

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Utilities Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

ESG Global - Utilities - Large

NinjaOne helped ESG Global achieve 99% patch management report scores and 100% network visibility. ESG Global used NinjaOne to manage... a hybrid workforce and improve IT operations. The platform replaced multiple tools, making remote device management and security easier. ESG Global saved time and reduced costs by using NinjaOne for endpoint and patch management. The IT team now focuses on strategic projects instead of daily firefighting.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Fürstenberg Institut - Health, Wellness And Fitness - Medium

NinjaOne helped Fürstenberg Institut automate patch management and unify IT tools. The team saw a 30% boost in efficiency. They... saved €11,500 per year by removing three legacy software platforms. The IT team improved collaboration with a single platform. NinjaOne made device management more reliable and secure.

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Real Estate Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

RESICAP - Real Estate - Large

NinjaOne helped RESICAP cut ticket resolution time and manage a 250:1 employee to IT support ratio. The IT team used... NinjaOne's cloud-based endpoint management to streamline support and boost efficiency. RESICAP improved security for its remote workforce with one central management spot. The solution enabled a lean IT team to deliver strong support as the company grew. NinjaOne replaced a manual, feature-lacking system with a robust, efficient RMM tool.

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Insurance Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Insurance Company - Insurance - Very Large

NinjaOne enabled a top-10 insurance provider to manage remote and hybrid endpoints securely. The company faced challenges with remote patch... management, device management, and security. NinjaOne delivered cloud-native patching, unified endpoint management, and robust security reporting. The IT team now tracks all activities for compliance and has improved efficiency by consolidating tools. The solution supports flexible work locations and simplifies audits.

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Sports Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Major League Baseball team - Sports - Large

NinjaOne helped a Major League Baseball team speed up endpoint management by 72 times. The team faced slow, outdated tools... and lacked patch management. NinjaOne delivered automated patch management and instant remote access. IT staff now monitor thousands of endpoints with ease. The solution is efficient, scalable, and reliable for sports organizations.

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Customer Success Stories of NinjaOne (formerly NinjaRMM)

 

Carahsoft - IT Solutions - Large

How Carahsoft Expanded Its NinjaOne Platform To Cloud Backup

Reston, USA

Carahsoft expanded its use of NinjaOne by adopting NinjaOne SaaS Backup to enhance its Microsoft 365 environment protection. This move eliminated... manual backup maintenance, ensured continuous data protection, and allowed Carahsoft to focus on strategic projects. The adoption supports compliance with public sector standards and offers reliable, cost-effective data backup and recovery.

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Brazilian organizations - Chemicals And Advanced Materials

Previously Undocumented NinjaOne RMM Abuse Chain| Cato Networks

Cato Networks' research uncovered a phishing campaign targeting Brazilian organizations using NinjaOne's Remote Monitoring and Management (RMM) software. The campaign exploits... social engineering tactics, tricking users into downloading a NinjaOne agent for remote access. This highlights the misuse of legitimate RMM tools in cyber threats, emphasizing the need for vigilance in software installations.

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IDC Study Finds NinjaOne Delivers 720% ROI for Enterprise IT Operations

IDC's study reveals that NinjaOne delivers a 720% ROI over three years for enterprise IT operations, with a four-month payback period. Customers experienced a... 31% reduction in endpoint management costs and improved security response times by 63%. The unified SaaS platform enhanced technician efficiency and reduced service desk tickets, leading to significant productivity gains.

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NinjaOne foresees stronger growth in Southeast Asia

NinjaOne is expanding its presence in Southeast Asia by establishing a team in Singapore and hiring a new channel leader for the ASEAN region. The company aims... to support partners and capitalize on growth opportunities in the region. NinjaOne's strategy includes leveraging partnerships with Pax8 and others to optimize market routes. The company also highlights its unique platform offerings, including asset management and SaaS backup, to differentiate itself in the competitive market.

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NinjaOne Backup Passes 15, 000 Customers As Demand Grows For Unified IT ...

NinjaOne Backup has surpassed 15,000 customers, reflecting growing demand for its unified IT management solutions. This milestone highlights the company's... expanding customer base and the increasing adoption of its backup services in the IT sector.

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NinjaOne Unified Backup Surpasses Fifteen Thousand Customers

NinjaOne announced that its Unified Backup solution now serves over 15,000 customers globally. The solution integrates device and SaaS backup... into the NinjaOne Unified IT Operations Platform, enhancing efficiency and recovery speed. Recent updates include a new backup engine for better storage efficiency and AI-driven Boot Verify for automated recoverability validation, simplifying compliance and backup management for IT teams and MSPs.

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NinjaOne Unified Backup Surpasses Fifteen Thousand Customers

NinjaOne's Unified Backup solution has reached a milestone of over 15,000 customers, highlighting its growing adoption in the market.

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Healthcare Organizations Move to NinjaOne in Record Numbers ...

NinjaOne has gained nearly 1,000 new healthcare customers, achieving a 70% year-over-year growth in healthcare annual recurring revenue. This growth is... driven by healthcare organizations seeking resilient IT operations to support patient care. NinjaOne's Unified IT Operations Platform offers endpoint management, autonomous patching, backup, and secure remote access, helping healthcare IT teams manage complexity, compliance, and cybersecurity threats.

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NinjaOne Gains Record Adoption in Healthcare Sector

NinjaOne has significantly expanded its presence in the healthcare sector, adding nearly 1,000 new healthcare customers and achieving a 70% year-over-year increase in healthcare-related annual recurring revenue. The company's Unified... IT Operations Platform simplifies IT management for healthcare organizations, enhancing compliance, reducing risks, and improving efficiency. This growth reflects the sector's demand for streamlined IT operations to enhance patient care.

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Healthcare Organizations Move to NinjaOne in Record ...

NinjaOne has added nearly 1,000 healthcare customers and achieved a 70% year-over-year growth in healthcare-related revenue. The NinjaOne Unified IT... Operations Platform offers endpoint management, patching, backup, and secure remote access, helping healthcare organizations improve patient care by simplifying IT operations and enhancing compliance. This growth reflects the platform's ability to reduce complexity and improve efficiency in healthcare IT environments.

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Babble turns to NinjaOne to unify legacy IT stack

UK MSP Babble has chosen NinjaOne to unify its IT operations, replacing fragmented legacy tools. This move aims to enhance... productivity, scalability, and compliance. NinjaOne's platform consolidates multiple management tools, improving task automation and customer support. The platform's ISO 27001 certification aids Babble in meeting compliance for regulated environments. NinjaOne's partnership with Babble supports the MSP's growth and operational efficiency.

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NinjaOne unifies IT operations for Babble to simplify work and ...

Babble, a UK-based MSP, has adopted NinjaOne's platform to unify IT operations, replacing five legacy tools. This move enhances efficiency,... productivity, and compliance, particularly in regulated environments. NinjaOne's platform consolidates various management functions, improving automation reliability and compliance readiness. This allows Babble to focus on strategic tasks and scale its business effectively.

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Babble Selects NinjaOne to Unify IT Operations and Simplify Work

Babble, a UK-based managed service provider, has selected NinjaOne to unify its IT operations, replacing legacy tools to enhance productivity and compliance. By consolidating IT... management functions into NinjaOne's platform, Babble improves efficiency and supports over 12,000 client devices, including those in regulated sectors. NinjaOne's ISO 27001 certification aids Babble in meeting compliance requirements.

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Executech Grows Business and Cuts Costs by Automating IT with NinjaOne

Executech, a major managed service provider, has adopted NinjaOne's automated endpoint management platform to enhance productivity, reduce costs, and improve service quality. Since implementation, Executech... has migrated 30,000 agents, increased patch compliance by 42%, and automated 25% of IT tickets. NinjaOne's platform supports Executech's growth by streamlining operations and ensuring compliance with federal standards.

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Solutions30 & NinjaOne: Secure Automated Endpoint Management

Solutions30 has partnered with NinjaOne to enhance endpoint management for its 16,000 technicians across Europe. By implementing NinjaOne's platform, Solutions30... streamlined operations, automated software patching, and improved security compliance, resulting in significant time and resource savings. This collaboration provides a scalable infrastructure for managing their extensive IT needs.

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