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Information Technology and Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Syscomm Group - Information Technology And Services

NinjaOne helped Syscomm Group cut average remote session times by 50%. The company no longer needs a dedicated RMM manager.... Patching time dropped by 99% with automated tools. Syscomm Group stopped 15-20 ransomware attacks in one year. NinjaOne's user-friendly interface and security features improved IT efficiency and protection.

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Computer Technology Solutions (CTS) - Information Technology And Services

NinjaOne helped Computer Technology Solutions (CTS) cut deployment time to just one hour for their entire network. CTS switched from... ConnectWise Automate due to complex processes and poor support. NinjaOne's RMM platform offered a simple interface and fast onboarding, with new technicians ready in five minutes. Built-in automation features saved time and improved reliability. CTS now enjoys dependable IT management and better customer support.

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Wood ITC - Information Technology And Services

NinjaOne helped Wood ITC, a managed service provider in Manchester, upgrade from a complex RMM tool. Wood ITC faced issues... with unreliable remote access and poor support. NinjaOne enabled a fast, automated migration of 1,600 devices in just two weeks. The intuitive UI required no training for users. Wood ITC gained better device tracking, improved efficiency, and increased productivity. The company also added 15 new customers after switching to NinjaOne.

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TeamLogic IT - Information Technology And Services

NinjaOne helped TeamLogic IT upgrade from outdated technology. TeamLogic IT needed a modern, scalable RMM tool. NinjaOne provided a future-proof... solution and full support during migration. TeamLogic IT moved 100,000 devices in 90 days. The company rated the change management experience 10 out of 10.

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Education Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Northwest Career College - Education

NinjaOne helped Northwest Career College automate patch management and simplify endpoint management. The IT team faced unreliable endpoint management and... manual patching before using NinjaOne. With NinjaOne, they achieved 1,000 days of zero downtime. The solution made remote endpoint management easy and saved the team many hours. The IT director says NinjaOne is simple and efficient.

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University of Southern Queensland - Education

NinjaOne helped the University of Southern Queensland support hybrid learning. The university faced issues with scaling, a bloated IT stack,... and poor patching. NinjaOne deployed to 4,000 endpoints in one week. The team eliminated three tools and automated patching, saving up to three days per month. Patch deployment became 50% faster and warranty tracking improved.

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East Texas A&M University - Education

NinjaOne helped East Texas A&M University modernize its IT operations. The university faced high costs, outdated tools, and slow manual... processes. NinjaOne replaced legacy systems, saving $58,000 annually and cutting endpoint management costs nearly in half. The IT team now saves 4 hours per technician each day and resolves issues up to 120 times faster. NinjaOne was deployed to all endpoints in less than two days, making onboarding up to 16 times faster.

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Manufacturing Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Kinex Medical Company - Manufacturing

NinjaOne helped Kinex Medical Company double the number of managed devices without hiring more staff. The IT team used NinjaOne... for endpoint management, backup, and patch management. Automations ensured HIPAA compliance by deleting downloaded files every 24 hours. The solution improved network visibility and scalability. Kinex Medical Company kept headcount low and stayed compliant with NinjaOne.

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H.E.R.O.S. Inc. - Manufacturing

NinjaOne Backup protected H. E.R.O.S. Inc. during a ransomware attack. Two other backup solutions failed, but NinjaOne Backup was never...compromised. The company restored its entire network in four days with free, unlimited customer support. H.E.R.O.S. Inc. found the backup process easy and seamless. NinjaOne Backup made IT management simple for their team.

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DECKED - Manufacturing

NinjaOne helped DECKED manage rapid business growth with its all-in-one IT platform. DECKED replaced clunky, costly tools and gained integrated... backup and antivirus. Automations in NinjaOne saved 20 to 40 hours per week for their IT team. The solution enabled scalable IT operations and remote troubleshooting. DECKED now supports a distributed workforce and keeps business running smoothly.

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Retail Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Maisons du Monde - Retail

NinjaOne helped Maisons du Monde move from an unreliable, VPN-centric IT setup to a cloud-native, unified platform. The company eliminated... four separate tools by using NinjaOne for patch management and endpoint management. Automated software deployment improved IT efficiency. Remote access became easier and more secure. Technicians now save time and resolve incidents faster, boosting satisfaction.

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Maisons du Monde - Retail

NinjaOne helped Maisons du Monde move from a VPN-centric IT setup to a cloud-native platform. The company replaced multiple tools... with NinjaOne for endpoint management and patch management. This change automated software deployment and made remote access easier. The IT team eliminated four tools, reduced complexity, and saved on licensing costs. Technicians now spend less time on support requests, improving productivity and satisfaction.

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Entertainment Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Zero Latency VR - Entertainment

NinjaOne helped Zero Latency VR solve network interruptions and manual IT tasks. The company used NinjaOne for endpoint management and... patch management. Automation reduced software deployment time by 99%. The IT team now resolves tickets faster and focuses on growth projects. NinjaOne made managing 3,400 devices across 50 venues easy and reliable.

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Major League Baseball Team - Entertainment

NinjaOne helped a Major League Baseball team fix slow and outdated IT tools. The team used NinjaOne for endpoint management,... patch management, and ticketing. NinjaOne made their endpoint management 72 times faster. Patch management became automated and reliable. IT staff could now support 1,000 endpoints as easily as 10. Remote access became instant, saving time for the team.

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Government Administration Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Kansas City - Government Administration

NinjaOne helped Kansas City cut over $200,000 in annual IT costs. The city unified IT operations and replaced 8–10 disconnected... tools with NinjaOne's endpoint management platform. Patch cycles dropped from 72 hours to minutes. The IT team saved a full day each week by automating vulnerability scanning. NinjaOne also streamlined PCI, NIST, and HIPAA compliance for over 5,000 endpoints.

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North Sydney Council - Government Administration

NinjaOne helped North Sydney Council improve patch management. The council struggled with SCCM, lacking visibility and efficiency. NinjaOne automated patching,... making it 50% more reliable. The IT team met ACSC’s Essential 8 compliance in hours, not weeks. They eliminated four tools and fully migrated in just two days, with no downtime.

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Construction Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Dalux - Construction

NinjaOne helped Dalux reach 100% endpoint security and compliance. Dalux had issues with device monitoring and patch management before. NinjaOne... gave them a unified dashboard and easy automation. The IT team now manages all devices with full visibility. Customer support and account management from NinjaOne impressed Dalux. Dalux saw a clear improvement in IT operations and device security.

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Financial Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Patra - Financial Services

NinjaOne helped Patra migrate 6,000 endpoints in just 30 days. The all-in-one IT management platform replaced a large tech stack... and manual work. Patra eliminated over 100 hours per month in manual tasks. They avoided hiring 18 new technicians. NinjaOne unified patch management and endpoint management for Patra's global team.

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Food & Beverages Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Cherry Republic - Food & Beverages

NinjaOne gave Cherry Republic full visibility into endpoints and servers. The IT team automated patch management and device setup, saving... time. Security improved with reliable endpoint management and SentinelOne integration. Ticket resolution time dropped, making end-users happier. The IT director calls NinjaOne central to their infrastructure.

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Non-Profit Organization Management Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

The King's Trust - Non Profit Organization Management

NinjaOne helped The King's Trust automate patch management and speed up IT operations. The non-profit faced slow, manual processes and... unreliable remote tools. With NinjaOne, patching became automated and 10 times faster. Remote access improved by 30 times. The IT team now manages everything from a single dashboard. End-users are happier and IT resources are freed for the organization's mission.

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Other Industry Case Studies and Success Stories with NinjaOne (formerly NinjaRMM)

Rdata - Information Technology And Services - Small

NinjaOne RMM helped Rdata, a managed service provider, save 60 hours each month. Rdata faced issues with a complex tool,... unreliable patch management, and poor scalability. NinjaOne made onboarding fast, migrating thousands of endpoints in under three days. The team cut administrative work by 95%. NinjaOne is easy to use and quick to teach, improving IT operations for Rdata.

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Patra - Financial Services - Very Large

NinjaOne helped Patra migrate 6,000 endpoints in just 30 days. The all-in-one IT management platform replaced a large tech stack... and removed over 100 hours of manual work each month. Patra avoided hiring 18 new technicians by using NinjaOne's endpoint management and patch management features. The solution made IT deployment easy and improved scalability for Patra's global team. Leaders at Patra praised NinjaOne for its unified dashboard and strong support.

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Nordlo - Information Technology And Services - Large

NinjaOne helped Nordlo switch from Kaseya and save $13,000 per year in IT operation costs. Nordlo saw much faster remote... access and easier software deployment. The IT team now spends less time on daily tasks. Automation improved customer support and efficiency. Nordlo uses NinjaOne for backup, patch management, and RMM.

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Supply chain organization - Food & Beverages

NinjaOne helped a supply chain organization save up to 20 hours per week by automating manual IT tasks. The company faced... a complex tech stack and time-consuming daily work. NinjaOne's endpoint management unified their systems and removed the need for three extra technicians. The team migrated their entire network in under a week. Now, IT staff can focus on high-impact projects instead of repetitive tasks.

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Cancer and Hematology Centers (CHC) - Health, Wellness And Fitness - Large

NinjaOne helped Cancer and Hematology Centers achieve HIPAA compliance. The IT team used NinjaOne for endpoint management and patch management.... They gained 100% accurate reporting and full network visibility. Automation reduced patch-related vulnerabilities. Security and compliance improved across all devices.

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Cherry Republic - Food & Beverages - Medium

NinjaOne helped Cherry Republic automate IT tasks and improve end-user support. The company gained full endpoint and server visibility. Automated... patch management made devices more secure and saved time. Ticket resolution times improved, and support capabilities increased. End-users are now happier with faster support.

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Syscomm Group - Information Technology And Services - Medium

NinjaOne helped Syscomm Group cut average remote session times by 50%. The company eliminated the need for a dedicated RMM... manager. Patching time dropped by 99% with automated patch management. Syscomm Group stopped 15-20 ransomware attacks in one year using NinjaOne's security features. The platform replaced a more complex tool, making IT management easier and more secure.

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FCC Behavioral Health - Health, Wellness And Fitness - Medium

NinjaOne MDM helped FCC Behavioral Health manage mobile devices from one platform. The healthcare provider saw policy updates on devices... become 4X faster. They achieved HIPAA compliance and improved security. The team resolved mobile device issues 15% faster. NinjaOne made endpoint management easy and reliable for their IT staff.

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Citex Holding - Information Technology And Services

NinjaOne helped Citex Holding cut its mean-time-to-resolution by 50%. The company faced issues with remote endpoint management, a patchwork of... IT tools, and an outdated ticketing system. NinjaOne provided cloud-native endpoint management and fully automated patch management. Citex Holding now uses an all-in-one IT management tool. The solution was easy to install and gave the team a sense of security.

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AAD Automatisering - Information Technology And Services - Small

NinjaOne helped AAD Automatisering boost efficiency and technician bandwidth. The IT team saw a 75% reduction in technician training time... after switching from N-able N-central. NinjaOne's intuitive interface made onboarding easy. The company also benefited from fast, unlimited support. These improvements led to higher productivity and better service for their clients.

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Computer Technology Solutions (CTS) - Information Technology And Services - Small

NinjaOne helped Computer Technology Solutions (CTS) cut deployment time to just one hour for their entire network. CTS switched from... ConnectWise Automate due to complex UI and slow processes. NinjaOne's RMM platform made onboarding new technicians fast, with five-minute training. Built-in automation features let CTS deploy scripts quickly and reliably. CTS now enjoys simple management and strong customer support.

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NWF Agriculture - Retail - Medium

NinjaOne helped NWF Agriculture save 32 hours each month by automating server updates. The IT team used NinjaOne for endpoint... management and patch management. They gained 100% reporting on all patches and updates, which supported their Cyber Essentials accreditation. NinjaOne replaced unreliable scripts and manual tasks, making IT operations faster and more reliable. The solution improved transparency and efficiency for NWF Agriculture's remote workforce.

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Kinex Medical Company - Healthcare - Medium

NinjaOne helped Kinex Medical Company manage twice as many devices without hiring more staff. The IT team used NinjaOne for... endpoint management, backup, and patch management. Automations ensured HIPAA compliance by deleting downloaded files every 24 hours. The solution improved network visibility and scalability. Kinex Medical Company kept headcount low and stayed compliant with healthcare regulations.

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Inventise - Information Technology And Services - Small

NinjaOne helped Inventise automate IT management and achieve ISO27001 compliance. The company eliminated four legacy tools by using NinjaOne's all-in-one... dashboard. Technician bandwidth increased by 30%. NinjaOne fulfilled 15 ISO requirements for Inventise. The solution improved efficiency and customer communication with RMM and ticketing features.

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Brave North Technology - Information Technology And Services - Small

NinjaOne helped Brave North Technology automate IT tasks and cut client costs. The MSP achieved a 200:1 endpoint to technician... ratio using NinjaOne's RMM and patch management. Onboarding new devices became easy for non-technical users. The team reduced time spent on device provisioning. NinjaOne provided a feature-rich solution that improved efficiency and scalability.

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Dalux - Real Estate & Construction - Large

NinjaOne helped Dalux secure 100% of its endpoints. Dalux faced problems with security, device monitoring, and scattered asset management. NinjaOne... provided endpoint management and patch management tools. Dalux now has full device compliance and better IT service. The IT team uses automation and a unified dashboard for easier support. Customer support from NinjaOne impressed Dalux's IT head.

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LeaderOne Financial - Financial Services - Medium

NinjaOne helped LeaderOne Financial cut ticket remediation time by 50%. The company automated IT tasks, saving each analyst 15% of... their day. LeaderOne replaced three legacy tools with NinjaOne, leading to a 30% reduction in software costs. The solution included backup, endpoint management, and patch management. NinjaOne improved efficiency and lowered IT expenses for this financial services firm.

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Rare - Non Profit Organization Management - Medium

NinjaOne helped Rare save $100,000 each year by unifying IT management. Rare replaced multiple tools with NinjaOne's all-in-one platform for... backup, endpoint management, patch management, and ticketing. The IT team gained real-time global visibility and improved security. NinjaOne made it easier for Rare to support its distributed team and respond to threats quickly.

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Safe Haven - Professional Services - Large

NinjaOne helped Safe Haven's IT team become 75% more efficient. The team reduced patching time by 75% and saved 5... minutes per remote session. NinjaOne's SentinelOne integration caught threats missed by other tools. Safe Haven cut software costs by 20% by consolidating tools. The platform improved endpoint management, patch management, and security.

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Carahsoft - Education - Large

NinjaOne helped Carahsoft achieve 100% compliance with strict security frameworks. Carahsoft replaced multiple tools with NinjaOne's all-in-one endpoint management, remote... control, and patch management platform. The company fully deployed NinjaOne in one week. Their helpdesk saved over 60 hours per month. Each patch deployment now takes 10 minutes less. Carahsoft improved security, efficiency, and visibility across its IT operations.

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Control Networks - Information Technology And Services - Medium

NinjaOne RMM helped Control Networks cut mean time to resolution by 93%, from 14 days to under 1 day. The MSP saved... 30–60 minutes per device during new-client onboarding. NinjaOne automated patch management, streamlining Essential Eight compliance and improving security. Accurate reporting gave Control Networks clear visibility into client infrastructure. The solution boosted efficiency and reduced support challenges for this Australia-based managed service provider.

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Global Tech Solutions - Information Technology And Services - Medium

NinjaOne helped Global Tech Solutions migrate 30,000 endpoints in just one week with zero end-user downtime. The previous RMM tool... could not scale and had unreliable patch management. With NinjaOne, patch management became 3X faster and 25% more reliable. The built-in MDM solution streamlined operations. Global Tech now uses a modern, cloud-based RMM to support business growth and client success.

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Flex-N-Gate - Manufacturing - Very Large

NinjaOne helped Flex-N-Gate save over $100,000 each year by replacing their old endpoint management tool. The IT team deployed NinjaOne... to 10,000+ endpoints in just two weeks. Patch compliance improved by 15%. Remote access became unified and reliable for global teams. Flex-N-Gate eliminated high infrastructure and licensing costs, and now supports secure, fast IT operations worldwide.

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Quality Network Solutions - Information Technology And Services - Medium

NinjaOne helped Quality Network Solutions cut on-site visits by 20% with reliable remote access. The MSP resolved up to 1,200... daily tickets without hiring more staff. Patch cycles dropped from one week to two days. The team replaced multiple open-source tools with NinjaOne, improving IT support for over 200 school districts. Teachers and administrators saw faster ticket resolution, boosting confidence in IT operations.

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The Bushnell - Entertainment - Medium

NinjaOne helped The Bushnell cut mean time to resolution by 30-40%. The team consolidated five IT tools into one platform.... Script deployment became 72 times faster. They now save 10-20 hours each month on patching. The Bushnell also saves thousands of dollars in SaaS fees. NinjaOne's endpoint management and patch management keep their box office running.

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GEMBA Inc. - Media Production - Small

NinjaOne helped GEMBA Inc. manage over 100 remote and on-site PCs with zero downtime. The small IT team used endpoint... management and autonomous patch management to support a creative workforce. NinjaOne's fast deployment finished in one week. The platform improved stability and security for GEMBA's media production. GEMBA's IT team now delivers enterprise-level support with just two people.

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TF Bank - Financial Services - Medium

NinjaOne helped TF Bank manage IT for 14 locations across Europe. The small IT team faced remote access issues and... cyber threats. NinjaOne's endpoint management and autonomous patch management improved security and enabled remote access to unenrolled devices. Deployment finished in days, freeing staff time and saving costs. NinjaOne cost just 20% of one full-time employee compared to hiring more staff.

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Telprom - Information Technology And Services - Medium

NinjaOne helped Telprom, a managed service provider, triple their endpoint management capabilities. Telprom faced issues with inflexible tools, unreliable remote... access, and a complex IT stack. NinjaOne's unified endpoint management, multi-tenant dashboard, and automation features improved security scores to nearly 100%. Telprom now enjoys easier compliance and faster deployment for new customers. The solution increased efficiency and scalability for their IT services.

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Hauraki District Council - Government Administration - Medium

NinjaOne helped Hauraki District Council improve patch visibility and compliance. The council replaced a fragmented toolset with NinjaOne's unified IT... management platform. Automation features saved significant time for the IT team. Staff can now resolve issues faster and focus on strategic priorities. User satisfaction increased due to better support and reduced downtime. Security and compliance improved with faster vulnerability response.

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Equipe da Liga Principal de Beisebol

NinjaOne helped the Equipe da Liga Principal de Beisebol solve slow endpoint management and outdated technology. The team automated patch... management and improved remote access. NinjaOne made their endpoint management 72 times faster. The IT team now supports thousands of devices with ease. They get real-time updates on patch status. The solution is scalable and reliable for their needs.

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Wickenburg Community Hospital - Healthcare

NinjaOne helped Wickenburg Community Hospital replace multiple IT tools with one integrated platform. The hospital faced security risks and lacked... device visibility using outdated software. NinjaOne's endpoint management allowed remote control, software deployment, and asset management from a single screen. The IT team now manages about 500 devices across multiple locations, saving at least an hour daily in travel time. Automated alerts and backups protect critical servers, improving security and reducing IT complexity.

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Vetcor - Healthcare

NinjaOne helped Vetcor replace 10-15 separate IT tools with one platform. Vetcor manages over 15,000 endpoints across 870 clinics. The... IT team saves 40-50 hours each month on patch management. New clinic onboarding is up to 20 times faster. NinjaOne's automation and mobile device management keep devices secure and compliant.

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Flash - Technology

NinjaOne helped Flash manage over 20,000 parking kiosks. Flash faced poor visibility, no remote control, and manual support that was... not scalable. With NinjaOne Endpoint Management and Remote, Flash gained real-time visibility and instant remote control. Automation saved hundreds of hours per software deployment. Flash reduced costs with lower per-kiosk pricing and increased profitability. Technicians now support kiosks remotely, eliminating costly site visits.

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Beekmantown Central Schools - Education - Medium

NinjaOne helped Beekmantown Central Schools save 20 hours a month by automating IT tasks. The school eliminated all manual work... for staff and cut ticket resolution time by 98%. NinjaOne's endpoint management and patch management tools reduced license fees by 40% compared to competitors. The solution removed administrative burdens and improved efficiency for the IT department. Staff now spend less time on IT issues and more time supporting students.

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Seraphine - Retail - Medium

NinjaOne helped Seraphine boost IT efficiency by 50%. The retail brand used NinjaOne for endpoint management and patch management. Security... reporting time dropped by 30%. Ticket resolution time improved by 15%. Seraphine replaced Action1 with NinjaOne to streamline IT operations and reporting.

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Business Cloud - Information Technology And Services - Small

NinjaOne helped Business Cloud triple its client base after switching from Datto. The company faced issues with a complex, unreliable... solution and slow remote access. NinjaOne provided automated patch management and a fast, cloud-based interface. Staff quickly learned the intuitive platform. Technicians now focus on complex tasks, improving service delivery and efficiency.

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Horizon Home Care and Hospice - Health, Wellness And Fitness - Medium

NinjaOne helped Horizon Home Care and Hospice modernize its IT department. The IT team replaced an outdated system with a... sleek, all-in-one solution. NinjaOne automated Windows 10 deployment to over 200 devices, saving 400 hours of manual work. Reporting features reduced audit workload and led to fewer audits. Fast deployment caused no disruptions to frontline caregivers.

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Beheerd - Information Technology And Services - Small

NinjaOne helped Beheerd, an MSP in the Netherlands, automate IT management for over 1,000 endpoints. Beheerd switched from N-Central and... ConnectWise Automate due to rising costs and complexity. NinjaOne's user-friendly RMM platform made automation easy and reduced manual work. The team now detects and prevents problems faster, improving efficiency. Automation with NinjaOne led to fewer failures and less manual intervention.

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St. Francis Winery - Food & Beverages - Medium

NinjaOne helped St. Francis Winery improve endpoint health by 80% in just two months. The IT team cut annual IT... expenses by $72,000 and reduced average ticket volume by 80%. NinjaOne's endpoint management and patch management tools made daily tasks easier and faster. Service rates improved by 90%. St. Francis Winery now spends less time on manual work and more time on important projects.

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ADM Computing - Information Technology And Services - Medium

NinjaOne helped ADM Computing improve patch management by 60%. The company supports over 10,000 endpoints. Before NinjaOne, their RMM solution... was confusing and hard to use. NinjaOne made IT operations simple and reliable. The team found NinjaOne easy to learn and use, even for apprentices.

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Al Abbar Group - Real Estate & Construction - Large

NinjaOne helped Al Abbar Group fix unreliable patch management and complex remote monitoring. The IT team saw a 30% reduction... in patch deployment time. Manual intervention for IT issues dropped by 25%. Endpoint downtime went down by 20%. NinjaOne's automation and remote management tools improved IT efficiency and productivity.

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ESG Global - Utilities - Large

NinjaOne helped ESG Global manage a hybrid workforce and improve IT operations. ESG Global used NinjaOne for endpoint management and... patch management. They achieved 99% patch management report scores and 100% network visibility. The platform made IT management easier and improved security. ESG Global replaced all IT management systems in the US with NinjaOne after seeing strong results.

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Illuminate IT - Information Technology And Services - Small

NinjaOne helped Illuminate IT move from a break-fix model to managed services. The company cut reporting time by 75% using... NinjaOne's RMM and patch management tools. Manual technician work dropped, saving hours each day. The team now finds new clients and builds better client relationships. NinjaOne made IT operations easier and more proactive for Illuminate IT.

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Sofia Group - Financial Services - Large

NinjaOne helped Sofia Group automate patch management and migrate all workstations in under 30 days. The IT team needed a... modern, scalable endpoint management solution after acquiring four new companies. NinjaOne provided a centralized platform for patch deployment and reboot scheduling. The group improved efficiency and prepared for future growth. The solution replaced a stagnant legacy tool and streamlined IT operations.

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City of Sarnia - Government Administration - Medium

NinjaOne helped the City of Sarnia modernize its IT department. The city faced slow, manual patch management and lacked reporting.... NinjaOne automated patching, cutting patch time by 90%. The platform delivered 100% accurate reporting for compliance. Ticket response time improved by 70%, and automated scripts reduced helpdesk tickets by 30%.

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Hogan Technology - Information Technology And Services - Small

NinjaOne helped Hogan Technology migrate all client devices in 30 days with no disruptions. The team eliminated 20 hours of... work each month by using remote client onboarding. NinjaOne provided 100% accurate security reporting. Hogan Technology also cut wasted software costs. The solution improved efficiency and made IT management easier for this managed service provider.

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H.E.R.O.S. Inc. - Manufacturing

NinjaOne Backup protected H. E.R.O.S. Inc. during a ransomware attack. Two other backup solutions failed, but NinjaOne Backup was never...compromised. The company restored its entire network in just four days. NinjaOne provided free, unlimited customer support. The backup process was easy and seamless for the team.

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Admiral Beverage Corporation - Food & Beverages - Large

NinjaOne helped Admiral Beverage Corporation cut software costs by $54,000 a year. The company replaced six IT tools with NinjaOne's... all-in-one platform. IT management became four times faster. NinjaOne simplified backup, endpoint management, patch management, and ticketing. The team saw quick results after a one-week deployment and a free 30-day trial.

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Bonner County - Government Administration - Medium

NinjaOne helped Bonner County automate IT processes and cut costs. The IT team replaced a slow, manual system with NinjaOne's... endpoint management and patch management tools. Processes became 24 times faster. The team eliminated over 100 hours of manual device updates. Policies and applications now deploy instantly, with no VPN delays. Bonner County uses a cloud-native solution for efficient IT management.

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Spirit Technology Solutions - Information Technology And Services - Medium

NinjaOne helped Spirit Technology Solutions, an Australian MSP, save 4-8 hours per day with automation. The company struggled with repetitive,... manual tasks and unscalable infrastructure before switching from Kaseya and ConnectWise Automate. NinjaOne's simple RMM and intuitive UI made onboarding faster and enabled scalable operations. STS now reinvests technician time into revenue-generating activities, improving efficiency and business growth.

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INC Systems - Information Technology And Services

NinjaOne helped INC Systems save 10 to 12 hours on new employee onboarding. The company switched from ConnectWise Automate to... NinjaOne for a simpler, hands-off RMM and patch management experience. NinjaOne's automation features made IT operations more efficient. The intuitive user interface allowed new hires to start working on their first day. INC Systems improved end-user experience and reduced tool management time.

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Vital Service - Information Technology And Services - Small

NinjaOne helped Vital Service triple technician efficiency. The company faced unreliable RMM software and poor support before switching. NinjaOne provided... reliable, feature-rich RMM and patch management tools. Free, unlimited customer support improved their experience. The team now delivers better service to a growing customer base using IT automation and remote management features.

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Nerds That Care - Information Technology And Services

NinjaOne helped Nerds That Care speed up IT processes by 4x and cut image backup time by 90%. The MSP replaced... ConnectWise Automate with NinjaOne RMM and Backup for a scalable, all-in-one solution. Automations now save 24 hours per month in manual tasks. The team set up 37 devices automatically for a new client, saving days of work. NinjaOne's integrations and unified platform improved efficiency and service quality.

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CNWR - Information Technology And Services

NinjaOne helped CNWR, an MSP in Ohio and Michigan, modernize IT operations with a cloud-native RMM solution. After switching from... N-able, CNWR saw immediate efficiency gains. The SentinelOne integration centralized endpoint security and automated agent installation. This made deployment and management much easier for CNWR’s technicians. Tom Lawrence from CNWR praised NinjaOne for its web-first design and speed.

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Concord IT - Information Technology And Services - Small

NinjaOne helped Concord IT save 10 hours per week by automating manual tasks. The managed service provider switched from Syncro... to NinjaOne for better security and efficiency. NinjaOne enabled a seamless two-week migration with zero client disruptions. The platform unified five legacy solutions and ensured full compliance with cyber security standards. Concord IT also benefited from robust scripting and integration with HaloPSA.

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Citrus Motors - Retail - Medium

NinjaOne helped Citrus Motors cut helpdesk calls by 80%. The IT team used NinjaOne's endpoint management and patch management to... replace old tools and manual work. Automations saved 40 hours each month. Ticket resolution time dropped by 89%. The software inventory feature gave full device visibility. Citrus Motors now runs IT with less effort and more control.

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Quantum Services Group - Information Technology And Services - Medium

NinjaOne and HaloPSA helped Quantum Services Group save 10 hours per month with an all-in-one IT management solution. Automated device syncs... between NinjaOne and HaloPSA enabled QSG to capture 10% more revenue. Ticket remediation time dropped by 20% thanks to seamless integration. QSG migrated thousands of devices in one week with full support. The platform improved efficiency and billing for this IT services provider.

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Aerorock - Information Technology And Services - Small

NinjaOne RMM helps Aerorock, a New Zealand MSP, save time and support SMEs better. Aerorock uses NinjaOne for patch management... and remote monitoring. The platform makes onboarding new employees fast and easy. Automation frees staff for more valuable work with customers. Aerorock trusts NinjaOne for secure, reliable IT management.

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Philadelphia Museum - Education - Medium

NinjaOne Ticketing helped Philadelphia Museum cut software costs by 50%. The IT team now saves 100 hours per year with... easy remote access and device info. NinjaOne replaced complex tools and removed the need for extra staff. The all-in-one platform improved endpoint management and boosted team morale. The museum's IT director praised NinjaOne for its features and simplicity.

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Westcare Clinic - Health, Wellness And Fitness - Small

NinjaOne helped Westcare Clinic cut issue resolution time by 50%. The clinic used endpoint management, patch management, and SentinelOne integration.... Automation reduced daily manual tasks and eliminated the need for new hires. Westcare Clinic saw a 60% reduction in overall IT costs. The IT team now spends 30% of their day on non-IT projects.

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Metis Technology - Information Technology And Services - Small

NinjaOne helped Metis Technology switch from N-able, solving issues with innovation, security, and support. The SentinelOne integration saves 15 minutes... per device. Metis migrated 1,300 clients in just 14 days. New client onboarding is now 50% faster. The user interface is easy to learn, with new staff up to speed in 90 minutes.

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City of Vidalia, LA - Government Administration - Small

NinjaOne helped the City of Vidalia, LA automate patch management and IT audits. Before NinjaOne, staff spent 20–30 hours a... week traveling to update devices and run scans. With NinjaOne, these tasks are now automated, saving significant technician time. The city improved network security and shifted resources to more critical IT work. NinjaOne's ease of use and support stood out for the IT team.

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Champlain College - Education - Medium

NinjaOne helped Champlain College automate patch management and endpoint support. Before NinjaOne, student technicians did manual, time-consuming tasks on each... computer. With NinjaOne, patching is now automatic and updates happen outside lab hours. Students use NinjaOne for software management, remote support, and digital forensics. This gives students real-world IT experience and improves lab efficiency.

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City of North Adams - Government Administration - Small

NinjaOne helped the City of North Adams save $20,000 per year by replacing LogMeIn. The IT team gained 10 times... more capabilities and saved 20 hours each month on manual tasks. NinjaOne's endpoint management and patch management tools improved efficiency. The city also received unlimited, world-class support. Staff praised the fast performance and excellent customer service.

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Park University - Education - Large

NinjaOne helped Park University automate IT tasks and improve security. The IT team gained full network visibility and automated antivirus... deployment. NinjaOne saved them 150 hours per year with remote access. Patch management and endpoint management became easier. End-user satisfaction and efficiency increased as remediation time dropped from hours to minutes or seconds.

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Advania - Information Technology And Services - Large

NinjaOne helped Advania, a managed service provider, replace a complex and unreliable RMM solution. Advania now uses NinjaOne for easy,... single-click script deployment and streamlined IT processes. The team finds NinjaOne simple to learn and use, improving morale. Advania manages 8,000+ endpoints with NinjaOne, delivering faster, more precise IT support. The switch eliminated tool complexity and made daily tasks easier.

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Insurance Company - Financial Services - Very Large

NinjaOne helped a top-10 insurance provider solve remote patch management and security challenges. The company needed to secure sensitive data... and manage endpoints for remote and hybrid employees. NinjaOne delivered cloud-native patching, unified endpoint management, and robust security reporting. The IT team now tracks all activity for compliance and uses one tool for remote control, boosting efficiency. The solution removed reliance on the company network and improved flexibility for remote work.

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Alticap - Information Technology And Services - Medium

NinjaOne helped Alticap, a leading MSP in France, automate patch management and migrate 5,000 devices in one week. Alticap faced challenges... with manual patching, lack of innovation, and poor support from their previous provider. NinjaOne's RMM and backup solutions offered a simple, feature-rich platform and fully supported migration. The switch improved efficiency and made IT management easier for Alticap's team.

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Tessi - Financial Services - Very Large

NinjaOne helped Tessi enable remote work for nearly 13,000 employees. Tessi faced challenges with remote device management, manual software deployment,... and lack of network visibility. NinjaOne's endpoint management solution reduced software deployment time by 86%. The IT team gained 100% visibility into their network. Tessi now manages and secures all endpoints remotely, improving efficiency and process optimization.

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Kearney County Health Services - Hospital & Health Care - Small

NinjaOne helped Kearney County Health Services cut issue resolution time by 75%. The IT team replaced expensive outsourcing with NinjaOne's... endpoint management and patch management tools. They saw a 50% reduction in platform costs. New device setup became four times faster, dropping from two hours to just 30 minutes. Staff now spend more time with patients thanks to faster IT support.

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Fürstenberg Institut - Health, Wellness And Fitness - Small

NinjaOne helped Fürstenberg Institut automate patch management and unify IT tools. The healthcare team saw a 30% boost in efficiency.... They saved €11,500 per year by removing three legacy software platforms. The IT team improved collaboration by using a single platform. NinjaOne's endpoint management and ticketing features supported secure device management.

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Solothurner Spitäler - Hospital & Health Care - Large

NinjaOne helped Solothurner Spitäler improve patch management for their hospital IT systems. The team switched from unreliable, manual patching to... NinjaOne's cloud-native solution. This change led to a 22% reduction in IT workload. NinjaOne also enabled accurate reporting and ensured all 430 servers were fully patched. The solution increased security and efficiency for the hospital's IT team.

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RESICAP - Real Estate - Large

NinjaOne helped RESICAP cut ticket resolution time and manage a 250:1 employee to IT support ratio. RESICAP faced issues with... manual ticketing and limited technician bandwidth. NinjaOne delivered a robust, cloud-based endpoint management solution. The IT team stayed lean while improving security and efficiency. RESICAP now outpaces industry benchmarks for IT support staffing.

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California Truck Centers - Retail - Large

NinjaOne helped California Truck Centers cut software deployment time by 95%. The company automated patch management and reduced software costs... by 60%. NinjaOne integrated all IT tools into one dashboard, boosting productivity and cutting ticket remediation time by 20%. Built-in SentinelOne integration improved endpoint security and reporting. The solution replaced a complex, unreliable system with a fast, all-in-one platform.

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IFB Engel - Education - Medium

NinjaOne helped IFB Engel, a non-profit private school in Germany, manage 1,050 endpoints and 50 servers across 14 locations. The school faced... challenges with a large tech stack, high costs, and security risks. NinjaOne unified their IT management with backup, endpoint management, and patch management. Automation and proactive monitoring cut daily support tickets from up to 15 to just 5. The IT team saved time and improved security with built-in scripts and strong support.

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GSDSolutions - Information Technology And Services - Small

NinjaOne helped GSDSolutions cut printing-related tickets by 90%. The IT team automated reporting and made client onboarding fast, taking just... five minutes. NinjaOne improved patch management and made compliance reporting easy. GSDSolutions switched from Atera to NinjaOne for better automation and reliability.

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StellarVista Credit Union - Financial Services - Medium

NinjaOne helped StellarVista Credit Union modernize its IT infrastructure. The team used NinjaOne for endpoint management and patch management. They... eliminated 90% of technician travel time. The user interface was easy for new technicians to learn. Automated patch management improved security. The credit union now has a more efficient IT operation.

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Stellar - Construction - Large

NinjaOne helped Stellar cut new device setup time by 50%. The company replaced five IT tools with NinjaOne's endpoint management... platform. Stellar now manages all devices remotely and eliminated manual onboarding. The cloud-native solution supports a fully remote workforce. This made the IT team more efficient and reduced technology stack complexity.

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Social Deal - Retail - Medium

NinjaOne helped Social Deal cut IT tasks from hours to minutes. The platform replaced a complex IT stack with all-in-one... endpoint management. Social Deal's team now solves problems remotely, keeping sales running smoothly. New technicians learn NinjaOne in just two weeks. The solution made IT work easier and faster for this online deal marketplace.

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Snyder Langston - Real Estate - Medium

NinjaOne Backup helped Snyder Langston secure business-critical data for a remote workforce. The company needed a cloud-based backup solution after... Veeam did not meet their needs. NinjaOne provided cloud-native endpoint management and fully integrated remote control and backup. Technicians faced no learning curve. The solution improved efficiency for their lean IT team. Snyder Langston consolidated IT tools under one platform.

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Customer Success Stories of NinjaOne (formerly NinjaRMM)

 

Solutions30 & NinjaOne: Secure Automated Endpoint Management

Solutions30 has partnered with NinjaOne to enhance endpoint management for its 16,000 technicians across Europe. By implementing NinjaOne's platform, Solutions30... streamlined operations, automated software patching, and improved security compliance, resulting in significant time and resource savings. This collaboration provides a scalable infrastructure for managing their extensive IT needs.

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