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Information Technology and Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Telprom - Information Technology And Services - Medium

NinjaOne helped Telprom triple their endpoint management capabilities. Telprom faced issues with inflexible tools, unreliable remote access, and complex IT... stacks. NinjaOne's multi-tenant dashboard made endpoint management easier and scalable. Security scores for managed customers now stay close to 100%. Telprom improved compliance and expanded their customer base quickly.

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CNWR - Information Technology And Services - Small

NinjaOne helped CNWR, an MSP in Ohio and Michigan, boost efficiency after switching from N-able. The cloud-native RMM made IT... operations faster and easier. SentinelOne integration centralized endpoint security and automated agent installs. CNWR saw immediate productivity gains for technicians. Tom Lawrence praised the web-first design and seamless deployment.

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Executech - Information Technology And Services - Medium

NinjaOne helped Executech migrate 30,000 agents in just 3 months. The platform improved patch compliance by 42 percent and boosted... efficiency with automation. Executech eliminated 5 percent of monthly workload by removing legacy tools. One engineer now manages 5,000 endpoints. NinjaOne enabled Executech to expand into federal contracts with FedRAMP compliance.

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Wood ITC - Information Technology And Services

NinjaOne helped Wood ITC, a managed service provider in Manchester, upgrade from a complex RMM tool. Wood ITC faced issues... with unreliable remote access and poor support. NinjaOne enabled a fast, automated migration of 1,600 devices in just two weeks. The intuitive UI required no training for users. Wood ITC gained better device tracking, improved efficiency, and increased productivity. The company also added 15 new customers after switching to NinjaOne.

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High Point Networks - Information Technology And Services - Medium

NinjaOne Unified Backup helped High Point Networks migrate 20,000 Microsoft 365 mailboxes with zero downtime. Backup restores dropped from 12–48... hours to just minutes. Accurate monitoring removed phantom backup issues and improved trust. The MSP now delivers reliable, verified backups to thousands of customers. NinjaOne enabled seamless, large-scale migration and real-time backup clarity.

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Texaport - Information Technology And Services - Small

NinjaOne SaaS Backup helped Texaport migrate 1,500 Microsoft 365 mailboxes with 98–99% data success. The MSP saved 120 engineering hours... and reduced backup setup from weeks to minutes. Texaport now enjoys real-time recovery and faster client response. The platform improved reliability and gave Texaport better backup visibility. NinjaOne enabled seamless migration and eliminated manual backup work.

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Ener Systems - Information Technology And Services - Small

NinjaOne Unified Backup helped Ener Systems protect client email data. Ener Systems faced risks from ransomware, email compromise, and compliance... gaps. NinjaOne provided immutable backups and streamlined eDiscovery tools. Email journaling ensured a tamper-proof record for legal and audit needs. Ener Systems now offers reliable email archiving and backup to its clients.

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GSDSolutions - Information Technology And Services - Small

NinjaOne helped GSDSolutions cut printing-related tickets by 90%. The IT team automated reporting and improved patch management. Onboarding new clients... now takes just five minutes. NinjaOne made compliance and security easier for GSDSolutions. The switch from Atera solved issues with remote access, documentation, and automation.

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Techvera - Information Technology And Services - Medium

NinjaOne helped Techvera save over $1 million by unifying IT operations. Techvera faced tool sprawl and fragmented endpoint management after... rapid growth. NinjaOne centralized device management and automated routine work. Techvera scaled operations and onboarded clients faster without adding staff. The platform improved service quality and reduced operational drag.

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Techvera - Information Technology And Services - Medium

NinjaOne helped Techvera save over $1 million by unifying IT operations. Techvera faced tool sprawl and fragmented endpoint management after... rapid growth. NinjaOne centralized device management and automated routine work. Techvera scaled operations without adding staff and improved onboarding speed. The platform's macOS MDM features were key for supporting Apple devices.

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Telprom - Information Technology And Services - Medium

NinjaOne helped Telprom, a managed service provider, triple their endpoint management capabilities. Telprom faced issues with inflexible tools, unreliable remote... access, and a complex IT stack. NinjaOne's unified endpoint management, multi-tenant dashboard, and automation features improved security scores to nearly 100%. Telprom now enjoys easier compliance and faster deployment for new customers. The solution increased efficiency and scalability for their IT services.

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SEESA - Information Technology And Services - Medium

NinjaOne Unified Backup helped SEESA migrate 11TB of email and 905 mailboxes with no downtime. Compliance searches became fast and... easy. The solution required no employee training and deployed in minutes. Sensitive data is now securely backed up and protected. SEESA found NinjaOne more cost-effective than competitors, with simple management and no egress fees.

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Babble - Information Technology And Services - Large

NinjaOne helped Babble, a managed service provider, consolidate five IT tools into one platform. Babble used NinjaOne to streamline onboarding... after acquisitions and improve automation reliability. The platform unified workflows, reduced tool complexity, and enhanced security and compliance. Babble now manages endpoints and remote access from a single dashboard, making audits and regulatory compliance easier.

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Control Networks - Information Technology And Services - Medium

NinjaOne RMM helped Control Networks cut mean time to resolution by 93%, from 14 days to under 1 day. The MSP saved... 30–60 minutes per device during new-client onboarding. NinjaOne automated patch management, streamlining Essential Eight compliance and improving security. Accurate reporting gave Control Networks clear visibility into client infrastructure. The solution boosted efficiency and reduced support challenges for this Australia-based managed service provider.

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Solutions30 - Information Technology And Services - Very Large

NinjaOne helped Solutions30 manage 16,000 field technicians across 10 countries. The company faced challenges with patch visibility and manual processes.... NinjaOne's endpoint management platform enabled real-time device monitoring and automated patch deployment. Solutions30 reduced administrative overhead and improved operational efficiency. The platform provided rapid vulnerability identification and significant time and cost savings.

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Wood ITC - Information Technology And Services - Small

NinjaOne helped Wood ITC, a managed service provider, migrate 30 customers in just two weeks. The team faced issues with... a complex RMM tool and unreliable remote access before switching. NinjaOne's intuitive UI required zero training for users. The solution improved productivity and efficiency with reliable remote access and strong support.

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Computer Technology Solutions (CTS) - Information Technology And Services - Small

NinjaOne helped Computer Technology Solutions (CTS) cut deployment time to just one hour for their entire network. CTS switched from... ConnectWise Automate due to complex UI and slow processes. NinjaOne's RMM platform made onboarding new technicians fast, with five-minute training. Built-in automation features let CTS deploy scripts quickly and reliably. CTS now enjoys simple management and strong customer support.

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AAD Automatisering - Information Technology And Services - Small

NinjaOne helped AAD Automatisering boost efficiency and technician bandwidth. The IT team saw a 75% reduction in technician training time... after switching from N-able N-central. NinjaOne's intuitive interface made onboarding easy. The company also benefited from fast, unlimited support. These improvements led to higher productivity and better service for their clients.

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ADITS - Information Technology And Services - Medium

NinjaOne SaaS Backup helped ADITS migrate 5,000 Microsoft 365 seats in just 11 days with zero data loss. ADITS faced unreliable... backups, poor visibility, and billing headaches from their previous vendor. NinjaOne restored backup confidence, improved visibility, and simplified billing. Predictable, contract-free billing reduced overhead and built trust. Real-time updates and hands-on support eased the migration process.

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Vital Service - Information Technology And Services - Small

NinjaOne helped Vital Service triple technician efficiency. The company switched from an unreliable RMM to NinjaOne for better support and... scalability. NinjaOne's automation, remote management, and customizable alerts improved service delivery. The team values NinjaOne's strong customer support and relationship focus. NinjaOne enabled rapid onboarding and nationwide device management for clients.

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Cloud4x - Information Technology And Services - Small

NinjaOne helped Cloud4x cut new client setup time by 95%. The IT team switched from Atera to NinjaOne for better... automation and more features. NinjaOne's automation now does the work of two full-time employees. Cloud4x found NinjaOne easy to use and powerful for managed IT services. The scripting engine and automation tools improved efficiency for Cloud4x.

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Nordlo - Information Technology And Services - Large

NinjaOne helped Nordlo switch from Kaseya and save $13,000 per year in IT operation costs. Nordlo saw much faster remote... access and easier software deployment. The IT team now spends less time on daily tasks. Automation improved customer support and efficiency. Nordlo uses NinjaOne for backup, patch management, and RMM.

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IPE Infogérance et Solutions Informatiques (IPE) - Information Technology And Services - Medium

NinjaOne helped IPE Infogérance et Solutions Informatiques quadruple technician productivity without adding staff. The MSP replaced five legacy tools and... automated endpoint management, reducing manual work. NinjaOne's unified platform enabled IPE to scale from 600 to over 4,000 endpoints. The team now focuses on proactive service and customer relationships. IPE has been a NinjaOne customer since 2016.

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Red Road Networks - Information Technology And Services - Small

NinjaOne Backup helped Red Road Networks, an IT managed services provider, increase profitability by 20-30%. The company switched from N-able’s... backup due to high costs and limited features. NinjaOne delivered a cloud-native, file backup solution that integrated easily. The new backup system let them protect only critical data and save on storage costs. Customers accepted a price increase because of the added value.

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GoIT - Information Technology And Services - Medium

NinjaOne helped GoIT improve patching scores by 25%. GoIT replaced five tools with NinjaOne, making their tech stack simpler. The... centralized dashboard gives GoIT real-time visibility and control over hundreds of client devices. Automated device prep and patching saved GoIT 40 hours per week. GoIT now supports more clients and responds faster, boosting business growth.

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Metis Technology - Information Technology And Services - Medium

NinjaOne helped Metis Technology switch from N-able, improving efficiency and security. The company migrated 1,300 client endpoints in just 14... days. SentinelOne integration saves 15 minutes per device. New client onboarding is now 50% faster. The user interface is easy to learn, speeding up employee training.

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IT Management Services - Information Technology And Services - Small

NinjaOne PSA helped IT Management Services deploy a full platform in just 40 hours. The PSA module was live in... only 8 hours, saving over 1,800 hours compared to their previous tool. The team now saves 5+ hours weekly and captures 100% of billable work. Billing is accurate and support is faster with integrated ticketing and endpoint management. The MSP eliminated tool sprawl and improved daily operations for clients in regulated industries.

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Advania - Information Technology And Services - Large

NinjaOne helped Advania, a managed service provider, replace a complex and unreliable RMM solution. Advania now uses NinjaOne for easy,... single-click script deployment and streamlined IT processes. The team finds NinjaOne simple to learn and use, improving morale. Advania manages 8,000+ endpoints with NinjaOne, delivering faster, more precise IT support. The switch eliminated tool complexity and made daily tasks easier.

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Illuminate IT - Information Technology And Services - Small

NinjaOne helped Illuminate IT move from a break-fix model to managed services. The team cut reporting time by 75%. NinjaOne... removed hours of manual technician work. Illuminate IT now works faster and can serve more clients. The platform made reporting easy and improved client relationships.

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Nordlo - Information Technology And Services - Large

NinjaOne helped Nordlo save $13,000 per year in IT operation costs. Nordlo switched from Kaseya due to slow remote features... and high licensing costs. With NinjaOne, Nordlo saw faster remote access and easier software deployment. The IT team now spends less time on daily tasks and more time supporting customers. Nordlo uses NinjaOne for backup, patch management, and remote monitoring.

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Aerorock - Information Technology And Services - Small

NinjaOne RMM helps Aerorock, a New Zealand MSP, save time and support SMEs better. Aerorock uses NinjaOne for patch management... and remote monitoring. The platform makes onboarding new employees fast and easy. Automation frees staff for more valuable work with customers. Aerorock trusts NinjaOne for secure, reliable IT management.

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Quantum Services Group - Information Technology And Services - Medium

NinjaOne and HaloPSA helped Quantum Services Group save 10 hours per month with an all-in-one IT management solution. Automated device syncs... between NinjaOne and HaloPSA enabled QSG to capture 10% more revenue. Ticket remediation time dropped by 20% thanks to seamless integration. QSG migrated thousands of devices in one week with full support. The platform improved efficiency and billing for this IT services provider.

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InHouse-Support - Information Technology And Services - Small

NinjaOne helped InHouse-Support switch from Kaseya by offering easy onboarding and strong customer support. The team found NinjaOne's RMM simple... and intuitive, reducing technician onboarding from a month to half a day. Free, unlimited support improved their experience. Adding devices became a one-click process, making IT management faster and easier.

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Brave North Technology - Information Technology And Services - Small

NinjaOne helped Brave North Technology automate tasks and reduce client costs. The MSP achieved a 200:1 endpoints to technician ratio... using NinjaOne's RMM and patch management features. Onboarding new devices became easy for non-technical users. The team cut provisioning time and improved efficiency. NinjaOne enabled Brave North to scale and deliver better customer experiences.

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Control Networks - Information Technology And Services - Medium

NinjaOne helped Control Networks cut mean time to resolution by 93%, from 14 days to under 1 day. The MSP saved... 30–60 minutes per device during new-client onboarding. NinjaOne automated patching and streamlined Essential Eight compliance. Reporting improved, giving clients better visibility. Control Networks now resolves IT support issues faster and more securely.

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High Point Networks - Information Technology And Services - Medium

NinjaOne SaaS Backup helped High Point Networks migrate 20,000 Microsoft 365 mailboxes with zero downtime. Backup restores dropped from 12–48... hours to just minutes. Accurate monitoring fixed phantom backup issues and improved trust. The solution gave real-time clarity and dependable backups. High Point Networks now delivers faster recovery and better service to its customers.

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INC Systems - Information Technology And Services

NinjaOne helped INC Systems save 10 to 12 hours on new employee onboarding. The company switched from ConnectWise Automate to... NinjaOne for a simpler, hands-off RMM and patch management experience. NinjaOne's automation features made IT operations more efficient. The intuitive user interface allowed new hires to start working on their first day. INC Systems improved end-user experience and reduced tool management time.

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Spirit Technology Solutions - Information Technology And Services - Medium

NinjaOne helped Spirit Technology Solutions, an Australian MSP, save 4-8 hours per day with automation. The company struggled with repetitive,... manual tasks and unscalable infrastructure before switching from Kaseya and ConnectWise Automate. NinjaOne's simple RMM and intuitive UI made onboarding faster and enabled scalable operations. STS now reinvests technician time into revenue-generating activities, improving efficiency and business growth.

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Illuminate IT - Information Technology And Services - Small

NinjaOne helped Illuminate IT move from a break-fix model to managed services. The company cut reporting time by 75% using... NinjaOne's RMM and patch management tools. Manual technician work dropped, saving hours each day. The team now finds new clients and builds better client relationships. NinjaOne made IT operations easier and more proactive for Illuminate IT.

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Education Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

East Texas A&M University - Education

NinjaOne helped East Texas A&M University modernize its IT operations. The university faced high costs, outdated tools, and slow manual... processes. NinjaOne replaced legacy systems, saving $58,000 annually and cutting endpoint management costs nearly in half. The IT team now saves 4 hours per technician each day and resolves issues up to 120 times faster. NinjaOne was deployed to all endpoints in less than two days, making onboarding up to 16 times faster.

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University of Southern Queensland (UniSQ) - Education - Large

NinjaOne helped the University of Southern Queensland deploy endpoint management to 4,000 devices in one week. The university replaced three... IT tools with NinjaOne, making their IT stack simpler. Automated patching now saves up to three days each month. Patch deployment is 50% faster. Warranty tracking is now more reliable. The IT team can now support hybrid learning more easily.

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University of Southern Queensland - Education

NinjaOne helped the University of Southern Queensland support hybrid learning. The university faced issues with scaling, a bloated IT stack,... and poor patching. NinjaOne deployed to 4,000 endpoints in one week. The team eliminated three tools and automated patching, saving up to three days per month. Patch deployment became 50% faster and warranty tracking improved.

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Carahsoft - Education - Large

NinjaOne helped Carahsoft achieve 100% compliance with strict security frameworks. Carahsoft replaced multiple tools with NinjaOne's all-in-one endpoint management, remote... control, and patch management platform. The company fully deployed NinjaOne in one week. Their helpdesk saved over 60 hours per month. Each patch deployment now takes 10 minutes less. Carahsoft improved security, efficiency, and visibility across its IT operations.

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IFB Engel - Education - Medium

NinjaOne helped IFB Engel, a non-profit private school in Germany, manage 1,050 endpoints and 50 servers across 14 locations. The school faced... challenges with a large tech stack, high costs, and security risks. NinjaOne unified their IT management with backup, endpoint management, and patch management. Automation and proactive monitoring cut daily support tickets from up to 15 to just 5. The IT team saved time and improved security with built-in scripts and strong support.

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Beekmantown Central Schools - Education - Medium

NinjaOne helped Beekmantown Central Schools save 20 hours a month by automating IT tasks. The school eliminated all manual work... for staff and cut ticket resolution time by 98%. NinjaOne's endpoint management and patch management tools reduced license fees by 40% compared to competitors. The solution removed administrative burdens and improved efficiency for the IT department. Staff now spend less time on IT issues and more time supporting students.

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Park University - Education - Large

NinjaOne helped Park University automate IT tasks and improve security. The IT team gained full network visibility and automated antivirus... deployment. NinjaOne saved them 150 hours per year with remote access. Patch management and endpoint management became easier. End-user satisfaction and efficiency increased as remediation time dropped from hours to minutes or seconds.

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Philadelphia Museum - Education - Medium

NinjaOne Ticketing helped Philadelphia Museum cut software costs by 50%. The IT team now saves 100 hours per year with... easy remote access and device info. NinjaOne replaced complex tools and removed the need for extra staff. The all-in-one platform improved endpoint management and boosted team morale. The museum's IT director praised NinjaOne for its features and simplicity.

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East Texas A&M University (ETAMU) - Education - Large

NinjaOne helped East Texas A&M University save $58,000 per year by consolidating IT tools. The IT team now saves 4... hours per technician each day. Mean time to resolution improved by up to 120 times. NinjaOne was deployed to all endpoints in less than 2 days. New technician onboarding is up to 16 times faster. The university uses NinjaOne for endpoint management, patch management, and remote monitoring.

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Government Administration Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

City of Vidalia, LA - Government Administration - Small

NinjaOne helped the City of Vidalia automate patch management and IT audits. The city eliminated 20-30 hours of technician travel... time each week. IT asset inventory is now fully automated and updated live. The team shifted an entire employee salary to more critical IT tasks. NinjaOne improved network security and made IT management easier for the small city team.

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Kansas City - Government Administration

NinjaOne helped Kansas City cut over $200,000 in annual IT costs. The city unified IT operations and replaced 8–10 disconnected... tools with NinjaOne's endpoint management platform. Patch cycles dropped from 72 hours to minutes. The IT team saved a full day each week by automating vulnerability scanning. NinjaOne also streamlined PCI, NIST, and HIPAA compliance for over 5,000 endpoints.

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Hauraki District Council - Government Administration - Medium

NinjaOne helped Hauraki District Council improve patch visibility and compliance. The council replaced a fragmented toolset with NinjaOne's unified IT... management platform. Automation features saved significant time for the IT team. Staff can now resolve issues faster and focus on strategic priorities. User satisfaction increased due to better support and reduced downtime. Security and compliance improved with faster vulnerability response.

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City of El Dorado - Government Administration - Small

NinjaOne helped the City of El Dorado cut ticket resolution time by 90%. The IT team now manages endpoints remotely,... saving travel costs. The mobile app gives 100% flexibility for IT staff. Unlimited customer support is included. The city moved from manual WSUS to a cloud-native solution for endpoint management and patching.

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city of Erding - Government Administration - Medium

NinjaOne automated patching for the city of Erding, cutting patch times to under 10 minutes. The IT team now uses... a unified dashboard for endpoint management and remote troubleshooting, saving up to 2 hours per issue. No more on-site support is needed. Their patching score stays above 90%. IT work is now faster, more secure, and less stressful.

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North Sydney Council - Government Administration - Medium

NinjaOne helped North Sydney Council improve patch management reliability by 50%. The council switched from SCCM to NinjaOne for automated... patching. They achieved full migration in just two days with no downtime. NinjaOne enabled compliance with ACSC’s Essential 8 in hours instead of weeks. The IT team eliminated four separate tools, saving costs and boosting efficiency.

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Bonner County - Government Administration - Medium

NinjaOne helped Bonner County automate IT processes and cut costs. The IT team replaced a slow, manual system with NinjaOne's... endpoint management and patch management tools. Processes became 24 times faster. The team eliminated over 100 hours of manual device updates. Policies and applications now deploy instantly, with no VPN delays. Bonner County uses a cloud-native solution for efficient IT management.

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City of Sarnia - Government Administration - Medium

NinjaOne helped the City of Sarnia cut patching time by 90%. The IT team now uses automated patch management and... ticketing. Reporting is 100% accurate, meeting cyber insurance needs. Ticket response time improved by 70%. Automated scripts reduced helpdesk tickets by 30%.

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Financial Services Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

TF Bank - Financial Services - Medium

NinjaOne helped TF Bank manage IT for 14 locations across Europe. The small IT team faced remote access issues and... cyber threats. NinjaOne's endpoint management and autonomous patch management improved security and enabled remote access to unenrolled devices. Deployment finished in days, freeing staff time and saving costs. NinjaOne cost just 20% of one full-time employee compared to hiring more staff.

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Patra - Financial Services - Very Large

NinjaOne helped Patra migrate 6,000 endpoints in just 30 days. The all-in-one IT management platform replaced a large tech stack... and removed over 100 hours of manual work each month. Patra avoided hiring 18 new technicians by using NinjaOne's endpoint management and patch management features. The solution made IT deployment easy and improved scalability for Patra's global team. Leaders at Patra praised NinjaOne for its unified dashboard and strong support.

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Great Plains Bank - Financial Services - Medium

NinjaOne helped Great Plains Bank cut tedious IT tasks and boost security. The bank replaced three separate tools with NinjaOne’s... all-in-one platform. Automation let them avoid hiring two new technicians. Patch management reached 99.98% success, impressing auditors. The bank now has some of the highest patching scores in its industry.

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Great Plains Bank - Financial Services - Medium

NinjaOne helped Great Plains Bank cut administrative work and boost security. The bank replaced three IT tools with NinjaOne’s all-in-one... platform. Automation in patch management saved the need to hire two new technicians. The IT team achieved 99.98% patch installation, with only three failures out of 112,000 patches. Auditors praised the bank for having the highest patching scores in the industry.

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Insurance Company - Financial Services - Very Large

NinjaOne helped a top-10 insurance provider solve remote patch management and security challenges. The company needed to secure sensitive data... and manage endpoints for remote and hybrid employees. NinjaOne delivered cloud-native patching, unified endpoint management, and robust security reporting. The IT team now tracks all activity for compliance and uses one tool for remote control, boosting efficiency. The solution removed reliance on the company network and improved flexibility for remote work.

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Feltl and Company - Financial Services - Small

NinjaOne helped Feltl and Company boost IT efficiency by 70%. The IT team automated patch management and software deployment, saving... 100 hours each month. Mean time to resolution dropped by 98%. The company avoided all financial audit fines thanks to NinjaOne's reporting. Custom policies cut helpdesk tickets by 30%.

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Retail Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Maisons du Monde - Retail

NinjaOne helped Maisons du Monde move from a VPN-centric IT setup to a cloud-native platform. The company replaced multiple tools... with NinjaOne for endpoint management and patch management. This change automated software deployment and made remote access easier. The IT team eliminated four tools, reduced complexity, and saved on licensing costs. Technicians now spend less time on support requests, improving productivity and satisfaction.

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NWF Agriculture - Retail - Medium

NinjaOne helped NWF Agriculture save 32 hours each month by automating server updates. The IT team used NinjaOne for endpoint... management and patch management. They gained 100% reporting on all patches and updates, which supported their Cyber Essentials accreditation. NinjaOne replaced unreliable scripts and manual tasks, making IT operations faster and more reliable. The solution improved transparency and efficiency for NWF Agriculture's remote workforce.

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California Truck Centers - Retail - Large

NinjaOne helped California Truck Centers cut software deployment time by 95%. The company automated patch management and reduced software costs... by 60%. NinjaOne integrated all IT tools into one dashboard, boosting productivity and cutting ticket remediation time by 20%. Built-in SentinelOne integration improved endpoint security and reporting. The solution replaced a complex, unreliable system with a fast, all-in-one platform.

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NWF Agriculture - Retail - Medium

NinjaOne helped NWF Agriculture save 32 hours each month by automating manual server updates. The IT team gained full visibility... and 100% reporting on all patches and updates. NinjaOne's cloud-native platform improved remote device management and reliability. The solution enabled NWF Agriculture to meet compliance for Cyber Essentials. The company replaced unreliable patching and manual processes with efficient automation.

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Seraphine - Retail - Medium

NinjaOne helped Seraphine boost IT efficiency by 50%. The retail brand used NinjaOne for endpoint management and patch management. Security... reporting time dropped by 30%. Ticket resolution time improved by 15%. Seraphine replaced Action1 with NinjaOne to streamline IT operations and reporting.

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Professional Training & Coaching Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Safe Haven - Professional Services - Large

NinjaOne helped Safe Haven's IT team become 75% more efficient. The team reduced patching time by 75% and saved 5... minutes per remote session. NinjaOne's SentinelOne integration caught threats missed by other tools. Safe Haven cut software costs by 20% by consolidating tools. The platform improved endpoint management, patch management, and security.

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Woodland Group - Professional Services - Large

NinjaOne helped Woodland Group automate manual IT tasks and replace four legacy tools with one unified platform. The company moved... to a zero-trust security model, making old on-premises tools obsolete. NinjaOne's scripting and integration with Microsoft Intune made deployment easy. The IT team now manages all endpoints from a single dashboard. This setup improved security, efficiency, and allowed the team to focus on growth.

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AspireHR - Professional Services - Medium

NinjaOne helped AspireHR move from manual, on-premises IT management to a secure, cloud-native solution. AspireHR used NinjaOne to create a... zero-trust environment and automate patch management. The platform provided patch automation, anti-malware, scripting, and software deployment in one tool. AspireHR now tracks, audits, and reports on device security for client assurance. This reduced administrative work and improved endpoint compliance.

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Woodland Group - Professional Services - Large

NinjaOne helped Woodland Group automate manual IT tasks and replace four legacy tools with one unified platform. The company needed... a secure, zero-trust architecture and found NinjaOne's scripting and endpoint management features fit perfectly. NinjaOne enabled fast deployment, seamless integration with Microsoft Intune, and eliminated manual installations. Woodland Group now manages all endpoints globally with improved security and efficiency.

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Safe Haven - Professional Services - Large

NinjaOne helped Safe Haven's IT team become 75% more efficient. The team reduced patching time by 75% and saved 5... minutes per remote session. NinjaOne's SentinelOne integration caught threats missed by other tools. Safe Haven cut software costs by 20% by consolidating tools. The IT team now manages security and patching from one dashboard.

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Manufacturing Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

DECKED - Manufacturing

NinjaOne helped DECKED manage rapid business growth with its all-in-one IT platform. DECKED replaced clunky, costly tools and gained integrated... backup and antivirus. Automations in NinjaOne saved 20 to 40 hours per week for their IT team. The solution enabled scalable IT operations and remote troubleshooting. DECKED now supports a distributed workforce and keeps business running smoothly.

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H.E.R.O.S. Inc. - Manufacturing

NinjaOne Backup protected H. E.R.O.S. Inc. during a ransomware attack. Two other backup solutions failed, but NinjaOne Backup was never...compromised. The company restored its entire network in four days with free, unlimited customer support. H.E.R.O.S. Inc. found the backup process easy and seamless. NinjaOne Backup made IT management simple for their team.

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DECKED - Manufacturing - Medium

NinjaOne helped DECKED save 20 to 40 hours per week using automation. DECKED replaced multiple IT tools with NinjaOne's all-in-one... platform. The company now uses integrated backup and antivirus. NinjaOne's cloud-based endpoint management supports DECKED's rapid growth. The solution enables remote troubleshooting from anywhere, even in the field.

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H.E.R.O.S. Inc. - Manufacturing - Small

NinjaOne Backup protected H. E.R.O.S. Inc. during a ransomware attack. Two other backup solutions failed, but NinjaOne Backup was never...compromised. The company restored its entire network in just four days. NinjaOne provided free, unlimited customer support. The backup process was easy and seamless for the team.

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Real Estate Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Al Abbar Group - Real Estate - Large

NinjaOne helped Al Abbar Group cut patch deployment time by 30%. The IT team saw a 25% drop in manual... intervention for IT issues. Endpoint downtime fell by 20%. NinjaOne's automation and remote management tools improved efficiency. Al Abbar Group now manages IT faster and with fewer problems.

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RESICAP - Real Estate - Large

NinjaOne helped RESICAP cut ticket resolution time and manage a 250:1 employee to IT support ratio. RESICAP faced issues with... manual ticketing and limited technician bandwidth. NinjaOne delivered a robust, cloud-based endpoint management solution. The IT team stayed lean while improving security and efficiency. RESICAP now outpaces industry benchmarks for IT support staffing.

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Al Abbar Group - Real Estate & Construction - Large

NinjaOne helped Al Abbar Group fix unreliable patch management and complex remote monitoring. The IT team saw a 30% reduction... in patch deployment time. Manual intervention for IT issues dropped by 25%. Endpoint downtime went down by 20%. NinjaOne's automation and remote management tools improved IT efficiency and productivity.

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Construction Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Dalux - Construction

NinjaOne helped Dalux reach 100% endpoint security and compliance. Dalux had issues with device monitoring and patch management before. NinjaOne... gave them a unified dashboard and easy automation. The IT team now manages all devices with full visibility. Customer support and account management from NinjaOne impressed Dalux. Dalux saw a clear improvement in IT operations and device security.

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Dalux - Construction - Large

NinjaOne helped Dalux secure 100% of its endpoints. Dalux faced issues with security, device monitoring, and asset management before switching.... With NinjaOne, Dalux achieved full compliance and comprehensive device monitoring. The IT team now uses automation and a unified dashboard for better support. Dalux praises NinjaOne's customer-focused support and technical features.

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Food & Beverages Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Admiral Beverage Corporation - Food & Beverages - Large

NinjaOne helped Admiral Beverage Corporation cut software costs by $54,000 a year. The company replaced six tools with NinjaOne's all-in-one... IT management platform. IT processes became four times faster. NinjaOne simplified device migration and made IT management easier. Admiral Beverage Corporation uses NinjaOne Backup, Endpoint Management, Patch Management, and Ticketing.

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Supply chain organization - Food & Beverages

NinjaOne helped a supply chain organization save up to 20 hours per week by automating manual IT tasks. The company faced... a complex tech stack and time-consuming daily work. NinjaOne's endpoint management unified their systems and removed the need for three extra technicians. The team migrated their entire network in under a week. Now, IT staff can focus on high-impact projects instead of repetitive tasks.

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Hospital & Health Care Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Westcare Clinic - Hospital & Health Care - Small

NinjaOne helped Westcare Clinic cut issue resolution time by 50%. The clinic reduced overall IT costs by 60% using automation... and endpoint management. NinjaOne automation made new-device deployment take just 15 minutes. The IT team avoided new hires and now spends 30% more time on non-IT projects. Westcare Clinic improved productivity and saved money with NinjaOne.

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Kearney County Health Services - Hospital & Health Care - Small

NinjaOne helped Kearney County Health Services cut issue resolution time by 75%. The IT team reduced platform costs by 50%... and sped up new-device setup by 4x. Before NinjaOne, they faced manual tasks and high outsourcing fees. Now, automation and remote access save time for doctors and nurses. The solution is easier to use and more affordable than their previous tool.

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Media Production Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

GEMBA Inc. - Media Production - Small

NinjaOne helped GEMBA Inc. manage over 100 remote and on-site PCs with zero downtime. The small IT team used endpoint... management and autonomous patch management to support a creative workforce. NinjaOne's fast deployment finished in one week. The platform improved stability and security for GEMBA's media production. GEMBA's IT team now delivers enterprise-level support with just two people.

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GEMBA Inc. - Media Production - Medium

NinjaOne helped GEMBA Inc. deploy over 100 PCs to remote and on-site staff with zero downtime. The small IT team... used NinjaOne's endpoint management and patch management tools to support 70 employees. Fast deployment finished in one week. Autonomous patching improved security and stability. The 2-person IT team now delivers enterprise-level support for creative workflows.

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Utilities Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

ESG Global - Utilities - Large

NinjaOne helped ESG Global achieve 99% patch management report scores and 100% network visibility. ESG Global used NinjaOne to manage... a hybrid workforce and improve IT operations. The platform replaced multiple tools, making remote device management and security easier. ESG Global saved time and reduced costs by using NinjaOne for endpoint and patch management. The IT team now focuses on strategic projects instead of daily firefighting.

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ESG Global - Utilities - Large

NinjaOne helped ESG Global manage a hybrid workforce and improve IT operations. ESG Global used NinjaOne for endpoint management and... patch management. They achieved 99% patch management report scores and 100% network visibility. The platform made IT management easier and improved security. ESG Global replaced all IT management systems in the US with NinjaOne after seeing strong results.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Cancer and Hematology Centers (CHC) - Health, Wellness And Fitness - Large

NinjaOne helped Cancer and Hematology Centers achieve HIPAA compliance. The IT team used NinjaOne for endpoint management and patch management.... They gained 100% accurate reporting and full network visibility. Automation reduced patch-related vulnerabilities. Security and compliance improved across all devices.

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Fürstenberg Institut - Health, Wellness And Fitness - Medium

NinjaOne helped Fürstenberg Institut automate patch management and unify IT tools. The team saw a 30% boost in efficiency. They... saved €11,500 per year by removing three legacy software platforms. The IT team improved collaboration with a single platform. NinjaOne made device management more reliable and secure.

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Entertainment Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Zero Latency VR - Entertainment - Medium

NinjaOne helped Zero Latency VR cut software deployment time by 99%. The company automated patch management and made troubleshooting faster.... NinjaOne's endpoint management lets Zero Latency VR manage 3,400 devices across 50 venues in 23 countries. The IT team now focuses on growth instead of manual support. Customer support is faster and more reliable with NinjaOne.

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Accounting Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Hutchinson and Bloodgood - Accounting - Medium

NinjaOne Unified Backup helped Hutchinson and Bloodgood onboard all clients in just two days. The firm needed reliable backup and... fast eDiscovery for compliance. NinjaOne made setup easy and improved backup alerting. Data is now portable and backup management is simple. The solution supports regulatory needs and strengthens data safeguards.

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Non-Profit Organization Management Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Rare - Non Profit Organization Management - Medium

NinjaOne helped Rare save $100,000 each year by unifying IT management. Rare replaced multiple tools with NinjaOne's all-in-one platform for... backup, endpoint management, patch management, and ticketing. The IT team gained real-time global visibility and improved security. NinjaOne made it easier for Rare to support its distributed team and respond to threats quickly.

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Sports Case Studies and Customer Success Stories with NinjaOne (formerly NinjaRMM)

Major League Baseball team - Sports - Large

NinjaOne helped a Major League Baseball team speed up endpoint management by 72 times. The team faced slow, outdated tools... and lacked patch management. NinjaOne delivered automated patch management and instant remote access. IT staff now monitor thousands of endpoints with ease. The solution is efficient, scalable, and reliable for sports organizations.

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Other Industry Case Studies and Success Stories with NinjaOne (formerly NinjaRMM)

Flash - Technology

NinjaOne helped Flash manage over 20,000 parking kiosks. Flash faced poor visibility, no remote control, and manual support that was... not scalable. With NinjaOne Endpoint Management and Remote, Flash gained real-time visibility and instant remote control. Automation saved hundreds of hours per software deployment. Flash reduced costs with lower per-kiosk pricing and increased profitability. Technicians now support kiosks remotely, eliminating costly site visits.

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Vetcor - Healthcare

NinjaOne helped Vetcor replace 10-15 separate IT tools with one platform. Vetcor manages over 15,000 endpoints across 870 clinics. The... IT team saves 40-50 hours each month on patch management. New clinic onboarding is up to 20 times faster. NinjaOne's automation and mobile device management keep devices secure and compliant.

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Wickenburg Community Hospital - Healthcare

NinjaOne helped Wickenburg Community Hospital replace multiple IT tools with one integrated platform. The hospital faced security risks and lacked... device visibility using outdated software. NinjaOne's endpoint management allowed remote control, software deployment, and asset management from a single screen. The IT team now manages about 500 devices across multiple locations, saving at least an hour daily in travel time. Automated alerts and backups protect critical servers, improving security and reducing IT complexity.

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Equipe da Liga Principal de Beisebol

NinjaOne helped the Equipe da Liga Principal de Beisebol solve slow endpoint management and outdated technology. The team automated patch... management and improved remote access. NinjaOne made their endpoint management 72 times faster. The IT team now supports thousands of devices with ease. They get real-time updates on patch status. The solution is scalable and reliable for their needs.

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Kinex Medical Company - Healthcare - Medium

NinjaOne helped Kinex Medical Company manage twice as many devices without hiring more staff. The IT team used NinjaOne for... endpoint management, backup, and patch management. Automations ensured HIPAA compliance by deleting downloaded files every 24 hours. The solution improved network visibility and scalability. Kinex Medical Company kept headcount low and stayed compliant with healthcare regulations.

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Customer Success Stories of NinjaOne (formerly NinjaRMM)

 

Healthcare Organizations Move to NinjaOne in Record Numbers ...

NinjaOne has gained nearly 1,000 new healthcare customers, achieving a 70% year-over-year growth in healthcare annual recurring revenue. This growth is... driven by healthcare organizations seeking resilient IT operations to support patient care. NinjaOne's Unified IT Operations Platform offers endpoint management, autonomous patching, backup, and secure remote access, helping healthcare IT teams manage complexity, compliance, and cybersecurity threats.

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NinjaOne Gains Record Adoption in Healthcare Sector

NinjaOne has significantly expanded its presence in the healthcare sector, adding nearly 1,000 new healthcare customers and achieving a 70% year-over-year increase in healthcare-related annual recurring revenue. The company's Unified... IT Operations Platform simplifies IT management for healthcare organizations, enhancing compliance, reducing risks, and improving efficiency. This growth reflects the sector's demand for streamlined IT operations to enhance patient care.

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Healthcare Organizations Move to NinjaOne in Record ...

NinjaOne has added nearly 1,000 healthcare customers and achieved a 70% year-over-year growth in healthcare-related revenue. The NinjaOne Unified IT... Operations Platform offers endpoint management, patching, backup, and secure remote access, helping healthcare organizations improve patient care by simplifying IT operations and enhancing compliance. This growth reflects the platform's ability to reduce complexity and improve efficiency in healthcare IT environments.

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Babble turns to NinjaOne to unify legacy IT stack

UK MSP Babble has chosen NinjaOne to unify its IT operations, replacing fragmented legacy tools. This move aims to enhance... productivity, scalability, and compliance. NinjaOne's platform consolidates multiple management tools, improving task automation and customer support. The platform's ISO 27001 certification aids Babble in meeting compliance for regulated environments. NinjaOne's partnership with Babble supports the MSP's growth and operational efficiency.

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NinjaOne unifies IT operations for Babble to simplify work and ...

Babble, a UK-based MSP, has adopted NinjaOne's platform to unify IT operations, replacing five legacy tools. This move enhances efficiency,... productivity, and compliance, particularly in regulated environments. NinjaOne's platform consolidates various management functions, improving automation reliability and compliance readiness. This allows Babble to focus on strategic tasks and scale its business effectively.

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Babble Selects NinjaOne to Unify IT Operations and Simplify Work

Babble, a UK-based managed service provider, has selected NinjaOne to unify its IT operations, replacing legacy tools to enhance productivity and compliance. By consolidating IT... management functions into NinjaOne's platform, Babble improves efficiency and supports over 12,000 client devices, including those in regulated sectors. NinjaOne's ISO 27001 certification aids Babble in meeting compliance requirements.

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Executech Grows Business and Cuts Costs by Automating IT with NinjaOne

Executech, a major managed service provider, has adopted NinjaOne's automated endpoint management platform to enhance productivity, reduce costs, and improve service quality. Since implementation, Executech... has migrated 30,000 agents, increased patch compliance by 42%, and automated 25% of IT tickets. NinjaOne's platform supports Executech's growth by streamlining operations and ensuring compliance with federal standards.

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Solutions30 & NinjaOne: Secure Automated Endpoint Management

Solutions30 has partnered with NinjaOne to enhance endpoint management for its 16,000 technicians across Europe. By implementing NinjaOne's platform, Solutions30... streamlined operations, automated software patching, and improved security compliance, resulting in significant time and resource savings. This collaboration provides a scalable infrastructure for managing their extensive IT needs.

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