NinjaOne (formerly NinjaRMM) and Rippling, An In-Depth Comparison 2026

Comparison Summary

NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.

Rippling: Rippling eliminates business friction by combining HR, IT, and Finance apps on a unified data platform. It is the #1 workforce management system.

This comparison report of NinjaOne (formerly NinjaRMM) vs. Rippling is based on a specific set of business needs and context. The comparison uses 2509 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NinjaOne (formerly NinjaRMM) and Rippling

NinjaOne (formerly NinjaRMM), Cayzu Help Desk, Alloy Software, etc., belong to a category of solutions that help Help Desk, whereas Rippling, Deputy, Teramind, etc., belong to a category of solutions that help Employee Monitoring. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NinjaOne (formerly NinjaRMM) covers Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

Rippling focuses on Training & Onboarding, Sales Document Management, Workflow Management, Helpdesk Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

NinjaOne (formerly NinjaRMM) and Rippling: Best activities based on customer satisfaction


NinjaOne (formerly NinjaRMM) in Action: Unique Activities

What solutions does NinjaOne (formerly NinjaRMM) provide for Helpdesk Management?
The software provides a simple and intuitive interface for managing support requests. It includes features that allow technicians to remotely access and resolve client issues. Limitations include a lack of integrations with other popular help desk and invoicing applications.
"...Our account manager and support are quickly helpful and responsive...." Peer review by Verified Reviewer, Information Technology and Services

Rippling in Action: Unique Activities

How can Rippling optimize your Training & Onboarding Workflow?
Rippling offers automated onboarding capabilities, including pre-configured devices, streamlined onboarding checklists, and document management, simplifying the process for new hires. It streamlines payroll, benefits, and IT management tasks. A limitation is that customer service and onboarding support may be lacking.
"...The software is very intuitive and it was wonderful to go through my entire onboarding experience never having to leave the portal...." Peer review by Verified Reviewer, Real Estate
How can Rippling enhance your Workflow Management process?
Rippling automates and streamlines workflows. The platform facilitates customization and captures relevant employee data. It provides automated approvals and alerts.
"...We're currently looking to add more questions into the employee onboarding process that allows us to capture data in regards to our work flow, like employee vehicle types, area they would like to work in, etc...." Peer review by Ricky H, Partner

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


sales document management

contract management


workflow management


competitive intelligence


billing and invoice management


customer feedback management

measuring customer satisfaction


social media management

social media analytics


communication management

sending & publishing communications



content management


lead qualification

lead qualification: technographic


engagement management

engaging and following up



generation of new leads


payment management


compliance & governance


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more
  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

Business Setting

NinjaOne (formerly NinjaRMM) Rippling
Peer score 4.8 4.9
Peer insights 1388 1121
Top industries
Information Technology And Services 63.0%
Computer & Network Security 14.0%
Computer Software 5.0%
Computer Software 15.0%
Information Technology And Services 10.0%
Financial Services 9.0%
SMB and Mid-Market 97.0% 97.0%
Enterprise 3.0% 3.0%

News

Latest NinjaOne (formerly NinjaRMM) news

NinjaOne Browser Management Closes the Browser Visibility and Control Gap for IT

NinjaOne introduced Browser Management, enhancing its IT operations platform by integrating browser visibility and control. The solution provides centralized management of browser policies and AI governance, reducing risks from unapproved extensions and AI usage. It integrates seamlessly with existing IT operations, improving security without requiring users to change browsers.

14/09/2026 - source

Latest Rippling news

G2 Users Name Rippling #1 in AI Agents for HR

Rippling has been named the #1 AI Agent for HR by G2, based on customer reviews. The company excels in satisfaction and market presence, surpassing competitors like Workday and Deel. Rippling's AI integrates HR, IT, and Finance on a unified platform, reducing manual work and enhancing efficiency.

24/08/2026 - source