Deputy Overview

This is a summary of the comprehensive capabilities and benefits of Deputy based on over 2708 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Deputy, Teramind, Cerebral - Employee Monitoring & Productivity, Synergita, ActivTrakâ„¢, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Deputy is right for your needs? Our Cuspera AI engine can evaluate how Deputy fits your specific business needs, industry, and context. Get your personalized assessment report today.

Deputy supports business activities such as:

  • Communication Management
  • Forecasting
  • Engagement Management
  • Helpdesk Management
  • Training & Onboarding

Deputy can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Scale Best Practices, Manage Risk, Acquire Customers, etc. As a solution, Deputy's capabilities include Alerts: Popups & Notifications, Personalization, Recording, etc.

Deputy Hospitality Vertical is its biggest customer base.

Reviews

"...Very efficient in time keeping and staff know what their shifts are immediately after publishing...." Peer review by Romeo Rivera

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Deputy solved their Employee Monitoring needs. Cuspera uses 2708 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Deputy.

Other priorities:

  • Scale Best Practices
  • Manage Risk
  • Acquire Customers
  • Improve ROI
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Forecasting , Engagement Management , as the business use cases that they have been most satisfied while using Deputy.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management

4.43/5 ★

Read Reviews (66)

"...Very efficient in time keeping and staff know what their shifts are immediately after publishing...."
sending & publishing communications

4.28/5 ★

Read Reviews (50)

"...The staff can communicate with each other and send out messages, which means I don t have to send out a staff memo around the office about a particular issue...."
tracking & monitoring communications

4.34/5 ★

Read Reviews (3)

"...It's easy to track and send messages to employees...."
Forecasting

4.93/5 ★

Read Reviews (30)

"...This also gives us a better look at our forecasted labour...."
Engagement Management

4.17/5 ★

Read Reviews (24)

"...They do not follow up with anything...."
engaging and following up

3.94/5 ★

Read Reviews (19)

"...Mobile performance management and employee engagement. ..."
PEER EXPERIENCES
Communication Management

4.43/5 ★

Read Reviews (66)

"...Very efficient in time keeping and staff know what their shifts are immediately after publishing...." Peer review by Romeo Rivera
sending & publishing communications

4.43/5 ★

Read Reviews (50)

tracking & monitoring communications

4.43/5 ★

Read Reviews (3)

Forecasting

4.93/5 ★

Read Reviews (30)

"...This also gives us a better look at our forecasted labour...." Peer review by Jessica L, Personal trainer
Engagement Management

4.17/5 ★

Read Reviews (24)

"...They do not follow up with anything...." Peer review by Julian B., HR, Retail
engaging and following up

4.17/5 ★

Read Reviews (19)

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2708 insights from peers and experts to help you assess how these Deputy use cases fit your Employee Monitoring needs.

Frequently Asked Questions(FAQ)

for Deputy

What is Deputy used for?

Deputy is a Employee Monitoring Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Communication Management, Forecasting and Engagement Management .

What are the top features of Deputy?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Deputy.

Who uses Deputy?

Deputy is used by Hospitality, Retail and Food & Beverages among other industries.

What are Deputy alternatives?

Where is Deputy located?

Deputy is headquartered at 1-3 Smail St, Ultimo, NSW 2007, AU.

Popular Business Setting

for Deputy

Top Industries

  • Hospitality
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Deputy to Improve internal communications and Enhance customer relationships

Peer and Expert Opinion on Features

for Deputy

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.23/5 ★

Read Reviews (150)
Personalization

3.58/5 ★

Read Reviews (94)
Recording

4.32/5 ★

Read Reviews (62)
Calculator

3.79/5 ★

Read Reviews (53)
Auto scheduler & reminder

3.00/5 ★

Read Reviews (30)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.23/5 ★

Read Reviews (150)
Personalization

3.58/5 ★

Read Reviews (94)
Recording

4.32/5 ★

Read Reviews (62)
Calculator

3.79/5 ★

Read Reviews (53)
Auto scheduler & reminder

3.00/5 ★

Read Reviews (30)

IT and Other Capabilities

for Deputy

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.17/5 ★

Read Reviews (267)
Data Import

3.77/5 ★

Read Reviews (405)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.17/5 ★

Read Reviews (267)
Data Import

3.77/5 ★

Read Reviews (405)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (440)
Chat Support

4.11/5 ★

Read Reviews (51)
Email Support

4.10/5 ★

Read Reviews (22)
Phone Support

3.98/5 ★

Read Reviews (29)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.12/5 ★

Read Reviews (440)
Chat Support

4.11/5 ★

Read Reviews (51)
Email Support

4.10/5 ★

Read Reviews (22)
Phone Support

3.98/5 ★

Read Reviews (29)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.24/5 ★

Read Reviews (11)
Analytics

3.84/5 ★

Read Reviews (32)
Custom Reports

3.39/5 ★

Read Reviews (222)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.24/5 ★

Read Reviews (11)
Analytics

3.84/5 ★

Read Reviews (32)
Custom Reports

3.39/5 ★

Read Reviews (222)

Software Failure Risk Guidance

?

for Deputy

Overall Risk Meter

Low Medium High

Top Failure Risks for Deputy

Vendor Profile Details

Company Name

Deputy

Company Website

https://www.deputy.com/

HQ Location

1-3 Smail St, Ultimo, NSW 2007, AU

Employees

251-500

Social

Financials

SERIES B