Highspot Overview

Highspot is a sales enablement platform that connects sales teams to the most relevant content for each situation and provides a flexible way to present content to customers. It helps to improve the performance of their revenue teams, elevate customer conversations that drive strategic growth and more.

Highspot empowers organizations to manage content, guide, train, and coach reps, and engage customers on the #1-rated platform in the sales enablement category. It helps companies increase the impact of their customer-facing teams and offers flexible content management combined with semantic search, intelligent recommendations and customer relationship management integration, enabling businesses to engage more effectively with customers, driving increased revenue and customer satisfaction.

Key features include maximizes marketing investment, infuses guidance in every conversation with dynamic playbooks and AI-driven recommendations everywhere your sellers work, onboarding and training makes easier for reps to gain new knowledge or brush up when (and where) they need it, drive repeatable success using individual ratings and reviews or by leveraging expert methodologies and more.

Cuspera Reviews

31 buyers and buying teams have used Cuspera to assess how well Highspot solved their Sales Enablement needs. Cuspera uses 4849 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Highspot.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Grow Market Share
  • Improve Efficiency
  • Improve ROI
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Internal Communications
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Visibility
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Sales Document Management , as the business use cases that they have been most satisfied while using Highspot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.95/5

Read Reviews (510)

"...It provides easy understanding of how our prospects/customers are engaging with what we send them 3...." Peer review by Ashish J, Product Marketing Manager, Mid-Market & Sales Enablement, Telecommunications
engaging and following up

4.94/5

Read Reviews (411)

engaging with scheduling & cadence

3.69/5

Read Reviews (1)

Content Management

4.58/5

Read Reviews (453)

"...It is quick to upload content, never to delay my followup...." Peer review by Keshia Carlson, Account Executive, PayScale, Inc.
content sharing

4.85/5

Read Reviews (115)

searching for content

4.60/5

Read Reviews (55)

content publishing

3.63/5

Read Reviews (48)

content tracking

4.85/5

Read Reviews (34)

content curation

4.09/5

Read Reviews (29)

Sales Document Management with E-Mail

4.66/5

Read Reviews (108)

"...If your BDR and Sales teams are proactively sharing short videos, datasheets, slide decks and proposals, Highspot can help streamline alerts on these leads and/or customer expansions...." Peer review by Tanner S, Enterprise Account Executive / Account Manager, Telecommunications
proposal & quote management

4.70/5

Read Reviews (89)

document sharing

4.54/5

Read Reviews (11)

contract management

3.07/5

Read Reviews (4)

digital signature

3.81/5

Read Reviews (2)

PEER EXPERIENCES
Engagement Management

4.95/5

Read Reviews (510)

"...It provides easy understanding of how our prospects/customers are engaging with what we send them 3...." Peer review by Ashish J, Product Marketing Manager, Mid-Market & Sales Enablement, Telecommunications
engaging and following up

4.95/5

Read Reviews (411)

engaging with scheduling & cadence

4.95/5

Read Reviews (1)

Content Management

4.58/5

Read Reviews (453)

"...It is quick to upload content, never to delay my followup...." Peer review by Keshia Carlson, Account Executive, PayScale, Inc.
content sharing

4.58/5

Read Reviews (115)

searching for content

4.58/5

Read Reviews (55)

content publishing

4.58/5

Read Reviews (48)

content tracking

4.58/5

Read Reviews (34)

content curation

4.58/5

Read Reviews (29)

Sales Document Management with E-Mail

4.66/5

Read Reviews (108)

"...If your BDR and Sales teams are proactively sharing short videos, datasheets, slide decks and proposals, Highspot can help streamline alerts on these leads and/or customer expansions...." Peer review by Tanner S, Enterprise Account Executive / Account Manager, Telecommunications
proposal & quote management

4.66/5

Read Reviews (89)

document sharing

4.66/5

Read Reviews (11)

contract management

4.66/5

Read Reviews (4)

digital signature

4.66/5

Read Reviews (2)

63+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4849 insights from peers and experts to help you assess how these Highspot use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

JP Mantey

Director of Sales Enablement

Icertis

We've heard from customers that the reason we won is that our sellers were able to effectively provide more value than competitors. With Highspot, reps get answers immediately, self service the right content, and are able to both personalize and pitch it directly to buyers with visibility into how ...buyers engage.

Testimonial By JP Mantey

Shawn Pillow

Director of Sales Enablement

Granicus

Reps who understand the value of using Highspot and have immersed themselves in the tool are performing better and closing deals more quickly because they're getting the guidance and training they need for each unique selling scenario, exactly when they need it. Testimonial By Shawn Pillow

Peter Alexander

Director, Digital Marketing and Sales Enablement

iRhythm

At iRhythm, we see a correlation between Highspot usage and rep performance. Based on time savings alone, we are achieving more than 300% return on investment per year. Reps are now finding the content they need quickly, and marketers have gained insights into which assets drive revenue. Testimonial By Peter Alexander
CUSTOMERS TESTIMONIALS

JP Mantey

Director of Sales Enablement

Icertis

We've heard from customers that the reason we won is that our sellers were able to effectively provide more value than competitors. With Highspot, reps get answers immediately, self service the right content, and are able to both personalize and pitch it directly to buyers with visibility into how ...buyers engage.

Testimonial By JP Mantey

Shawn Pillow

Director of Sales Enablement

Granicus

Reps who understand the value of using Highspot and have immersed themselves in the tool are performing better and closing deals more quickly because they're getting the guidance and training they need for each unique selling scenario, exactly when they need it. Testimonial By Shawn Pillow

Peter Alexander

Director, Digital Marketing and Sales Enablement

iRhythm

At iRhythm, we see a correlation between Highspot usage and rep performance. Based on time savings alone, we are achieving more than 300% return on investment per year. Reps are now finding the content they need quickly, and marketers have gained insights into which assets drive revenue. Testimonial By Peter Alexander

Case Studies

COMPANY CASE STUDIES
Case Study Tripadvisor

Tripadvisor Establishes Single Source Of Sales Content Truth With Highspot, The Travel Technology Company Masters Sales Content Management For Faster Sales And Improved Content Performance.

Read More
Case Study Red Hat

Red Hat Tames Sales Content Sprawl The Global High-tech Firm Unifies Sales Content To Better Align Sales And Marketing.

Read More
Case Study Twitter

Twitter Achieves Sales Enablement Mastery With Highspot, Twitter’s Sales Reps Save Time And Feel More Confident Locating Content.

Read More

Popular Business Setting

for Highspot

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Highspot to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Highspot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.17/5

Read Reviews (107)
Alerts: popups & Notifications

4.57/5

Read Reviews (69)
Templates

4.00/5

Read Reviews (44)
Recording

4.14/5

Read Reviews (21)
Dashboard

4.23/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.17/5

Read Reviews (107)
Alerts: popups & Notifications

4.57/5

Read Reviews (69)
Templates

4.00/5

Read Reviews (44)
Recording

4.14/5

Read Reviews (21)
Dashboard

4.23/5

Read Reviews (16)

IT and Other Capabilities

for Highspot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (423)
Data Export

3.81/5

Read Reviews (237)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (423)
Data Export

3.81/5

Read Reviews (237)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (27)
Phone Support

4.83/5

Read Reviews (23)
Email Support

4.81/5

Read Reviews (32)
24/7 Support

4.46/5

Read Reviews (279)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (27)
Phone Support

4.83/5

Read Reviews (23)
Email Support

4.81/5

Read Reviews (32)
24/7 Support

4.46/5

Read Reviews (279)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (129)
Analytics

4.55/5

Read Reviews (415)
Custom Reports

4.36/5

Read Reviews (503)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (129)
Analytics

4.55/5

Read Reviews (415)
Custom Reports

4.36/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Highspot

Overall Risk Meter

Low Medium High

Top Failure Risks for Highspot

Vendor Profile Details

Company Name

Highspot

Company Website

https://www.highspot.com/

Year Founded

2012

HQ Location

2401 Fourth Avenue, Suite 600 Seattle WA 98121 US

Employees

101-250

Social

Financials

Series D