Highspot Overview

Highspot is a sales enablement platform that connects sales teams to the most relevant content for each situation and provides a flexible way to present content to customers. It helps to improve the performance of their revenue teams, elevate customer conversations that drive strategic growth and more.

Highspot empowers organizations to manage content, guide, train, and coach reps, and engage customers on the #1-rated platform in the sales enablement category. It helps companies increase the impact of their customer-facing teams and offers flexible content management combined with semantic search, intelligent recommendations and customer relationship management integration, enabling businesses to engage more effectively with customers, driving increased revenue and customer satisfaction.

Key features include maximizes marketing investment, infuses guidance in every conversation with dynamic playbooks and AI-driven recommendations everywhere your sellers work, onboarding and training makes easier for reps to gain new knowledge or brush up when (and where) they need it, drive repeatable success using individual ratings and reviews or by leveraging expert methodologies and more.

Cuspera Reviews

31 buyers and buying teams have used Cuspera to assess how well Highspot solved their Sales Enablement needs. Cuspera uses 4849 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Highspot.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Grow Market Share
  • Improve Efficiency
  • Improve ROI
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Internal Communications
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Visibility
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Sales Document Management , as the business use cases that they have been most satisfied while using Highspot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.95/5

Read Reviews (510)

"...Following up in timely manner on client engagement on particular locations of interest...." Peer review by Pam H, Account Executive, Marketing and Advertising
engaging and following up

4.94/5

Read Reviews (411)

engaging with scheduling & cadence

3.69/5

Read Reviews (1)

Content Management

4.58/5

Read Reviews (453)

"...The best scenario is sharing documents/information with customers and prospects and having the possibility of tracking the interactions...." Peer review by Mauricio Belmonte Mireles, Commercial Account Executive, Hootsuite
content sharing

4.85/5

Read Reviews (115)

searching for content

4.60/5

Read Reviews (55)

content publishing

3.63/5

Read Reviews (48)

content tracking

4.85/5

Read Reviews (34)

content curation

4.09/5

Read Reviews (29)

Sales Document Management with E-Mail

4.66/5

Read Reviews (108)

"...Highspot helps with my proposals tremendously...." Peer review by Nadia C
proposal & quote management

4.70/5

Read Reviews (89)

document sharing

4.54/5

Read Reviews (11)

contract management

3.07/5

Read Reviews (4)

digital signature

3.81/5

Read Reviews (2)

PEER EXPERIENCES
Engagement Management

4.95/5

Read Reviews (510)

"...Following up in timely manner on client engagement on particular locations of interest...." Peer review by Pam H, Account Executive, Marketing and Advertising
engaging and following up

4.95/5

Read Reviews (411)

engaging with scheduling & cadence

4.95/5

Read Reviews (1)

Content Management

4.58/5

Read Reviews (453)

"...The best scenario is sharing documents/information with customers and prospects and having the possibility of tracking the interactions...." Peer review by Mauricio Belmonte Mireles, Commercial Account Executive, Hootsuite
content sharing

4.58/5

Read Reviews (115)

searching for content

4.58/5

Read Reviews (55)

content publishing

4.58/5

Read Reviews (48)

content tracking

4.58/5

Read Reviews (34)

content curation

4.58/5

Read Reviews (29)

Sales Document Management with E-Mail

4.66/5

Read Reviews (108)

"...Highspot helps with my proposals tremendously...." Peer review by Nadia C
proposal & quote management

4.66/5

Read Reviews (89)

document sharing

4.66/5

Read Reviews (11)

contract management

4.66/5

Read Reviews (4)

digital signature

4.66/5

Read Reviews (2)

63+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4849 insights from peers and experts to help you assess how these Highspot use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

JP Mantey

Director of Sales Enablement

Icertis

We've heard from customers that the reason we won is that our sellers were able to effectively provide more value than competitors. With Highspot, reps get answers immediately, self service the right content, and are able to both personalize and pitch it directly to buyers with visibility into how ...buyers engage.

Testimonial By JP Mantey

Peter Alexander

Director, Digital Marketing and Sales Enablement

iRhythm

At iRhythm, we see a correlation between Highspot usage and rep performance. Based on time savings alone, we are achieving more than 300% return on investment per year. Reps are now finding the content they need quickly, and marketers have gained insights into which assets drive revenue. Testimonial By Peter Alexander

Kathy Van Pelt

Vice President of Marketing

MATRIX

Since our salesforce went remote, we have seen an increase in Highspot usage. Our usage was good before, but now our AEs are assessing and pitching content daily. The current situation has cemented Highspot as essential technology, like Outlook, for our organization. Testimonial By Kathy Van Pelt
CUSTOMERS TESTIMONIALS

JP Mantey

Director of Sales Enablement

Icertis

We've heard from customers that the reason we won is that our sellers were able to effectively provide more value than competitors. With Highspot, reps get answers immediately, self service the right content, and are able to both personalize and pitch it directly to buyers with visibility into how ...buyers engage.

Testimonial By JP Mantey

Peter Alexander

Director, Digital Marketing and Sales Enablement

iRhythm

At iRhythm, we see a correlation between Highspot usage and rep performance. Based on time savings alone, we are achieving more than 300% return on investment per year. Reps are now finding the content they need quickly, and marketers have gained insights into which assets drive revenue. Testimonial By Peter Alexander

Kathy Van Pelt

Vice President of Marketing

MATRIX

Since our salesforce went remote, we have seen an increase in Highspot usage. Our usage was good before, but now our AEs are assessing and pitching content daily. The current situation has cemented Highspot as essential technology, like Outlook, for our organization. Testimonial By Kathy Van Pelt

Case Studies

COMPANY CASE STUDIES
Case Study Fiserv

Fiserv Solves Sales Cycle Pain Points After Incorporating Highspot Into Its Sales Processes, Fiserv Instantly Eliminated Six Big Setbacks.

Read More
Case Study Falcon.io

Falcon.io Combines Content And Social Selling With Highspot, The Social Media Platform Provider Masters Sales Content Management For Faster Sales And Improved Content Performance.

Read More
Case Study Twitter

Twitter Achieves Sales Enablement Mastery With Highspot, Twitter’s Sales Reps Save Time And Feel More Confident Locating Content.

Read More

Popular Business Setting

for Highspot

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Highspot to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Highspot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.17/5

Read Reviews (107)
Alerts: popups & Notifications

4.57/5

Read Reviews (69)
Templates

4.00/5

Read Reviews (44)
Recording

4.14/5

Read Reviews (21)
Dashboard

4.23/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.17/5

Read Reviews (107)
Alerts: popups & Notifications

4.57/5

Read Reviews (69)
Templates

4.00/5

Read Reviews (44)
Recording

4.14/5

Read Reviews (21)
Dashboard

4.23/5

Read Reviews (16)

IT and Other Capabilities

for Highspot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (423)
Data Export

3.81/5

Read Reviews (237)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (423)
Data Export

3.81/5

Read Reviews (237)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (27)
Phone Support

4.83/5

Read Reviews (23)
Email Support

4.81/5

Read Reviews (32)
24/7 Support

4.46/5

Read Reviews (279)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (27)
Phone Support

4.83/5

Read Reviews (23)
Email Support

4.81/5

Read Reviews (32)
24/7 Support

4.46/5

Read Reviews (279)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (129)
Analytics

4.55/5

Read Reviews (415)
Custom Reports

4.36/5

Read Reviews (503)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (129)
Analytics

4.55/5

Read Reviews (415)
Custom Reports

4.36/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Highspot

Overall Risk Meter

Low Medium High

Top Failure Risks for Highspot

Vendor Profile Details

Company Name

Highspot

Company Website

https://www.highspot.com/

Year Founded

2012

HQ Location

2401 Fourth Avenue, Suite 600 Seattle WA 98121 US

Employees

101-250

Social

Financials

Series D